# Page 42 | ZENOTI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 42 - Is ZENOTI the right Fitness solution for you? Explore 1250 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131057/ZENOTI/reviews

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ZENOTI

4.4 (1250)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 42 - Reviews of ZENOTI

## Showing most helpful reviews

Showing 1026-1050 of 1250 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MP

Mary P.  
Owner  
  
Used the software for:

### "Great Customer Service"

July 29, 2014

5.0

I recently had to update 3 of my salons to the newest software and Darrell Gordon helped in that process. He did this very efficiently and was very knowledgble and courtious during the process! Everything is working great! Thanks Darrell! Mary Prevost Fantastic Sams in Arizona

Review Source

AK

Ajay K.  
Franchisee  
  
Used the software for:

### "I am a new user and have not used it much. It was not easy to get the menu board pricing updated"

April 29, 2016

3.0

I am a new user and have not used it much. It was not easy to get the menu board pricing updated. I had to take out the security card from the video board, plug in to my personal laptop to download the zip file contents. The video board is on the lan, it should be an easy process.

Review Source

TB

Taylor B.  
President  
  
Used the software for:

### "Loading in Coupons"

April 20, 2016

5.0

Sergio was well prepared and patient and was extremely helpful for me to get all the coupon codes loaded into the system. I believe he deserves recognition of his outstanding customer service and knowledge base he has of the Super Salon System. Please recognize his efforts.

Review Source

DS

David S.  
  
  
Used the software for:

### "Problem with survey"

October 4, 2014

5.0

I can't believe how quickly I received a response today from Erica and then Manuel (within minutes). Manuel was able to fix the problem immediately. Having owned several companies, I can tell when a company is well run and has quality employees. Thanks again for your help.

Review Source

KW

Kelly W.  
VP  
  
Used the software for:

### "Good value for the cost"

June 5, 2015

4.0

Pros: pricing is reasonable for 40+ locations, easy to use in salon, good availability of tech support Cons: Reporting could be better (at the chain level I find myself running 40 reports & adding them up in excel); would like more options in reporting client retention data

Review Source

JM

Jim M.  
  
  
Used the software for:

### "SuperSalon / Customer Service Representative's support"

December 28, 2016

5.0

Customer Service Representative is a terrific resource for advice on functionality and troubleshooting with SuperSalon. She has developed a rapport with some of the members of my salon management team as well, and we can always rely on her for a quick and thorough response.

Review Source

TS

Tracey S.  
Owner  
  
Used the software for:

### "Diana Trainer"

March 3, 2016

5.0

Diana Miller ..was very very help she was very helpful she answer all my questions and really explains this system where I understand it..i have call her when i know she was off work but she still pick up the phone to help me out when I was stuck..Thanks Diana Miller..

Review Source

SK

SUBASHINI K.  
  
  
Used the software for:

### "EXCELLENT customer service "

February 23, 2017

5.0

THE SOFTWARE IS VERY EASY TO LEARN AND BROWSE AND Customer support representative, THE PERSON WHO IS WORKING WITH US IS EXCELLENT .SHE IS VERY HELPFUL AND PATIENT WITH OUR QUESTIONS AND PROVIDED A QUICK RESOLUTION OF THE START UP ISSUES WHICH I GUESS EVERYBODY WILL HAVE.

Review Source

JG

Joseph G.  
Owner  
  
Used the software for:

### "Tax % issue"

April 8, 2016

4.0

I called with an issue about the wax services in CT not charging tax. I was able to speak and have my issue understood and worked with the tech who was both knowledgeable about the system and understanding of my needs. My issues got resolved got resolved in short order !

Review Source

AS

Ashleigh S.  
  
  
Used the software for:

### "SuperSalon Review"

March 8, 2017

5.0

I've worked with this software for many years and learn more and more every day! I have the pleasure of working with our rep. She has mentored me and if I ever have a question, she is always extremely helpful! She is a wonderful person all around! Wonderful to work with!

Review Source

KB

Kasie B.  
  
  
Used the software for:

### "Super Salon"

November 2, 2016

5.0

Diana Miller is excellent every time I need help with anything! She is quick to help with my needs and explaining things to me in a way that I can understand! She has been a big help with things that I, as a manger, may not understand or think to do to better my salon!

Review Source

SB

Shane B.  
CEO  
  
Used the software for:

### "Carlos"

October 30, 2014

3.0

I have been a user of Supersalon for only two weeks. I will say that Carlos has been tremendous. One buys a product for its use as well as the people behind the sale. In this case, our purchase was tremendous based upon Carlos and what he has done for us. Wow!

Review Source

TH

Traci H.  
assistant manager  
  
Used the software for:

### "I like the thorough record keeping, but would appreciate more short cuts for basic services."

May 22, 2016

3.0

We have some problems with the system being overly detailed, especially when we ring a ticket through. It would be nice to have a short cuts to expedite the process. 3 -4 screens to put someone into service, and 2 - 3 screens to ring out is too time consuming.

Review Source

LC

Lisa C.  
  
  
Used the software for:

### "Technical Support"

November 13, 2016

5.0

The technical support did an amazing job helping me out with my set up of Supersalon. This is my first salon so I had a lot of questions when I called in. He helped me more than I anticipated and got me all set up within 10 minutes and everything was perfect.

Review Source

DK

Dennis K.  
President/Owner  
  
Used the software for:

### "My issue was handled quickly and thoroughly."

August 28, 2015

5.0

Raphael resolved my issue by personally contacting each of my salons and walking my managers through the required fix. He also communicated with me throughout the process to keep me aware of his progress. I'm extremely satisfied with the support I received.

Review Source

VZ

Vicki Z.  
Accounting Assistant  
  
Used the software for:

### "Technical Rewview"

December 8, 2015

3.0

I generally work primarily with Kory and Darrell. With all of the people I have dealt with over the last 4 years, they are the most friendly, knowledgeable, and efficient techs I have worked with. They both deserve to be recognized for these attributes.

Review Source

DN

D N.  
  
  
Used the software for:

### "New Store Computer Set Up"

September 10, 2016

4.0

My experience was great. We had computer issues and your staff that helped were awesome. Very relaxed yet understanding the urgency of opening the salon next day. They wanted to get it all done before we closed and they did finish it up before the left.

Review Source

MR

Monica R.  
Manager  
  
Used the software for:

### "Great"

February 10, 2016

5.0

When the system is working properly it is a great tool in my salon. It has made managing easier for myself for schedules time cards and etc. I do find it has helped myself and staff be more efficient on the floor and gives us more time with our guest.

Review Source

GE

Gina E.  
General Manager  
  
Used the software for:

### "The tech support was great! it was handled promptly and efficiently, Julio was professional&pacient "

April 12, 2016

5.0

We enabled the void key at 2 salons the pros will be knowing the cause of each void and coaching in the moment on how to prevent some of those voids and possibly prevent some loss/prevention. Cons having to log in to void these tickets on the back end.

Review Source

KA

Kimberly A.  
  
  
Used the software for:

### "null"

March 15, 2019

4.0

Review Source

JV

Joe V.  
Manager  
  
Used the software for:

### "Alfred "

October 23, 2014

5.0

Alfred, was very helpful in assisting me in my problem and was willing to walk me through most of my problem. I feel that though he may have the title of a level 1 tech. His knowledge and expertise exceeds his level and should be in a level 2 tech.

Review Source

JB

Jordan B.  
Marketing Agency Founder & Chief Strategist  
Marketing and Advertising  
Used the software for:

### "null"

January 31, 2019

5.0

Review Source

VP

Veronica P.  
Manager  
  
Used the software for:

### "Esteban Vega"

June 1, 2016

3.0

Esteban is really helpful. The software is a little complicated when i have to do product orders with the whole syncing of products. Esteban made everything really easy to understand and showed me how to do it myself if the same issue occurs again.

Review Source

GB

Gerald B.  
Franchisee  
  
Used the software for:

### "Seems pretty intuitive, even for a novice like me."

April 12, 2016

5.0

Pros - easy, GUI, touchscreen interface; Diana made the training directly relevant with real-life examples for building tickets and optimizing store performance; tremendously helpful Cons - lack of direct integration with ADP and quick books

Review Source

KS

Kelly S.  
Owner  
  
Used the software for:

### "Very Satisfied"

February 18, 2015

5.0

The con is that the tech customer support team takes so long to answer a call they are always busy. I wish there was a user guide or manual on the basics. Jose really helped me efficently and quickly. I really appreciated the help! Thank you

Review Source

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