# Page 44 | ZENOTI Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is ZENOTI the right Fitness solution for you? Explore 1250 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131057/ZENOTI/reviews

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ZENOTI

4.4 (1250)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 1st, 2026

# Page 44 - Reviews of ZENOTI

## Showing most helpful reviews

Showing 1076-1100 of 1250 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MN

Mohammad N.  
  
  
Used the software for:

### "Bright Sign Customer Service Department"

April 1, 2016

4.0

The Bright Signs department were very knowledgeable, quick to respond, polite and they got the job done! Jerry and Arik were the two technicians helping us install a new digital menu board for 5 salons.

Review Source

AT

Adam T.  
President  
  
Used the software for:

### "No real issues "

March 4, 2016

4.0

Having used similar systems in restaurants before, it is a fairly easy system to understand. However, some of the tracking/reporting functions seem to be lacking. Or harder to figure out than I thought.

Review Source

MA

Maryam A.  
  
  
Used the software for:

### "Amazing software!"

March 9, 2017

5.0

This is my first business , & Zenoti made it so easily to be tracked and promoted! They are always available to assist us at any matter.. It was the right choice to select Zenoti, I am glad that o did!

Review Source

NP

Neeli P.  
  
  
Used the software for:

### "Love the softwar"

November 5, 2015

5.0

Received amazing service, extremely fast... very happy with the service. Esteban Vega helped in Set up the Gift in POS for the stores. He did an amazing job. Thank you Super Salon!! you guys rock!

Review Source

PM

Peter M.  
IT  
  
Used the software for:

### "Exceptional Support"

February 12, 2015

5.0

As with any complex software, nothing is ever problem-free. It ultimately comes down to the professionalism and expertise of the support desk. And in the case of SuperSalon - it was absolutely superb.

Review Source

KB

Kim B.  
  
  
Used the software for:

### "Awesome Support"

September 29, 2016

5.0

Kyle helped me with issues I was actually having on my laptop trying to access some things on IOffice. His detailed instructions on how to correct saved me hours of trying to figure out what was wrong

Review Source

LN

Lynn N.  
Franchisee owner  
Retail  
Used the software for: 2+ years

### "Supercuts franchisee"

October 17, 2018

4.0

Pros

The I office feature is what I use the most. I wish I could log in to the salon.

Cons

Unstable customer point system. I have many problems with this feature that cost me money.

Review Source

mA

megan A.  
area supervisor  
  
Used the software for:

### "mobile app issues"

December 23, 2015

5.0

Having issues with hours not showing up properly on the app. Problem was not resolved but customer service with Jose was great! He personally called me back 3 times to keep me updated on progress.

Review Source

PS

Parker S.  
owner  
  
Used the software for:

### "great data extraction, sometime clunky over complicated functionality"

October 21, 2016

4.0

Solid customer service and data generation but can be overly complicated to complete simple tasks such as returns. The program is very powerful but needs to be streamlined a bit for ease of use.

Review Source

SP

Sandeep P.  
Franchisee  
  
Used the software for:

### "Easy to use"

October 28, 2015

5.0

I am glad we had great trainer. Diane Miller explained everything in detail and made this easy for us. She even has followed up with us to make sure everything is good. Thanks for all her help.

Review Source

RM

Ryan M.  
Franchisee  
  
Used the software for:

### "Alex Munoz and Raphael (?)"

April 7, 2016

3.0

My wife and I are the owners and we have both ave except service from both of these technicians. I have to say they are both excellent in both their technical expertise and customer service.

Review Source

LD

Licy D.  
  
  
Used the software for:

### "Great customer service "

November 30, 2016

5.0

We reinstall the salon software, at a perfect time and everything works good, But did not confirm that everything was working befote we hang up and I had to call again for a mother little issue

Review Source

EO

Estephanie O.  
Grants and contracts specialist  
Higher Education  
Used the software for: Less than 6 months

### "Ease of Use"

August 15, 2022

5.0

Pros

I had to recently use this software to schedule a hair appointment with a new salon. It was easy to use and not difficult to navigate.

Cons

There were no cons that I observed at this point.

Review Source

Response from Zenoti Software

September 26, 2022

Hi Estephanie, thank you so much for taking the time to review your experience with Zenoti! We couldn't be happier to hear about your experience thus far and look forward to our continued partnership!

rS

robert S.  
owner  
  
Used the software for: Less than 6 months

### "my first install didn't go smooth "

June 28, 2017

3.0

Pros

seems to be created for my type of salons (walk in with chemical services being booked) reporting seems to very helpful

Cons

my staff feels there are two many restrictions in order to make changes and support treat everyone like they are a chain salon like Supercuts with no authority to make changes .

Review Source

CM

Collin M.  
Owner  
  
Used the software for:

### "Quick, reliable service! Excellent tech support "

May 8, 2015

5.0

It's been a true pleasure working with SuperSalon. Very user-friendly. Quick to respond to questions, Darrell Gordon has been extremely helpful. We really appreciate his outstanding service

Review Source

JN

Jeffrey N.  
  
  
Used the software for:

### "Great support"

April 9, 2015

5.0

Had a lot of trouble today with software and hardware but the support staff was excellent and stuck with me through the ordeal to get it all working. Very pleased with the customer service.

Review Source

PP

Patti P.  
Owner  
  
Used the software for:

### "Help in Backoffice"

November 22, 2014

5.0

He sent me a link to how to fix my browser which really didn't have anything to do with my problem in the back office. It was my own computer. He was a great help. It was a quick fix.

Review Source

AS

Amir S.  
Owner  
  
Used the software for:

### "Owner response"

December 28, 2015

2.0

Too many inconsistencies and bugs with software. Reports show different data for the same period of time. Check in and kiosk data is still not linked properly and confusing to employees.

Review Source

MB

Michael B.  
Owner  
  
Used the software for:

### "Gent"

October 22, 2014

4.0

I had issues with peripheral devices after getting a new system and reinstalling SS. Bryan is a very knowledgable tech. He solved issues that previously couldn't be resolved by support.

Review Source

MW

Mike W.  
  
  
Used the software for:

### "Solid program. Great value"

January 21, 2015

5.0

Very robust program and simple to use. Covers just about any normal scenario we encounter. Customer support is very quick to solve any problems in the rare event there are issues.

Review Source

MM

Michael M.  
  
  
Used the software for:

### "Rafael Blando - Excellent tech support"

November 15, 2016

4.0

I had a great experience working with Rafael Blando and 3 issues with my 2 Roosters store. He was pleasant to deal with and very responsive. He is a real asset to your organization.

Review Source

DJ

Darryl J.  
  
  
Used the software for:

### "iOffice user"

April 18, 2016

4.0

I like the flexibility of the software for running reports. The standard reports are effective and the ability to create custom reports for specific data needs is a great feature.

Review Source

RG

Rajesh G.  
Owner  
  
Used the software for:

### "Godsend for the owner, customer serivice rocks"

December 31, 2014

5.0

Helps me manage the business remotely. It is easy to learn and is customized to my salon business. Customer service is very responsive and is never too far away when I get stuck.

Review Source

MM

MANDY M.  
DISTRICT MANAGER  
  
Used the software for:

### "Software is great, customer service is knowledgable, but WAIT TIMES ARE WAY TO LONG....WAY TOO LONG"

December 9, 2015

5.0

THE WAIT TIME WAS REASONABLE TODAY BUT MANY TIMES I WILL NOT GET A RETURN CALL FOR HOURS AND HOURS. LIKE 5+ HOURS. THAT'S PRETTY INSANE. BUT TODAY'S EXPERIENCE WAS WONDERFUL-

Review Source

BC

Barbara C.  
  
  
Used the software for:

### "Dependable support."

December 17, 2016

5.0

The staff is very helpful and polite when issues arise. I like the comprehensiveness of the POS system. It is easy for my staff to use. ioffice for my purposes is outstanding.

Review Source

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