# BigTime Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about BigTime Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more. Source: https://www.capterra.com/p/131076/BigTime --- # BigTime Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BigTime ## What is BigTime? BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. ## What is BigTime used for? [Time Tracking](https://www.capterra.com/time-tracking-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Project Management](https://www.capterra.com/project-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 658 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Comprehensive time management tools Simple and intuitive interface Occasional glitches and errors Limited suitability for all needs Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Billing and Invoicing / 2026 - Professional Services Automation / 2026 - Accounting Practice Management / 2025 - Resource Management / 2025 - Time and Expense / 2025 - Workflow Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BigTime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bigtime.net/&name=BigTime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BigTime 4.6 (658) VS. [4.5 (539)](https://www.capterra.com/p/5782/Replicon-TimeBill/reviews/) Starting Price $20 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (656) Ease Of Use 4.4 (9,244) Value For Money 4.5 (543) Value For Money 4.4 (6,916) Customer Service 4.6 (599) Customer Service 4.7 (6,212) ## BigTime alternatives Highest Rated [4.6 (6,044)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,003)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (15,386)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) ## FAQs about BigTime Overview ### What problems does BigTime solve? BigTime solves inaccurate time entry, disconnected billing workflows, and poor visibility into project hours, budgets, and staff utilization. It centralizes time, expenses, invoicing, and client records, often syncing with QuickBooks to reduce duplicate data entry. Consulting firms, accountants, engineers, project managers, and finance teams benefit most. Answer based on 251 reviews Overview ### Which roles and teams benefit most from BigTime? BigTime is most used by office managers, administrators, and accounting teams that handle time tracking, invoicing, billing, and resource coordination. Owners, presidents, partners, and other executives use it to monitor financial performance and project profitability, while consultants, engineers, and project managers rely on it to manage budgets, schedules, and client work. Answer based on 617 reviews Overview ### What company size and industries is BigTime built for? BigTime is built for small professional services firms, with 90% of reviewers from small businesses and Accounting leading at 17%. It also serves Architecture & Planning and Civil Engineering firms, each at 10%, while seeing more limited adoption among enterprise companies at 6% and midsize businesses at 5%. Answer based on 658 reviews Features and Usability ### What are the key features of BigTime? BigTime includes core time tracking, expense tracking, invoicing, billing, and project management features most buyers look for. Differentiators include customizable reporting, budget and profitability tracking, QuickBooks integration, and mobile time and receipt capture, with workflows that connect timesheets, expenses, approvals, and client billing in one system. Answer based on 259 reviews Pricing ### How much does it cost and what fees or limitations are included? BigTime starts at $20/user/month for Essentials, with Advanced at 35 and Premier at 45; BigTime Foresight is custom-priced, and a free trial is available. Reviewers say pricing is upfront with no hidden fees, but costs can add up for larger teams, and some found lower-tier plans lacked needed features. Answer based on 105 reviews Integrations ### Which third-party tools and platforms does BigTime integrate with? BigTime integrates with 10 third-party tools, centered on accounting links reviewers mention most often: QuickBooks Online, QuickBooks, and QuickBooks Desktop. Its catalog also includes Gmail, Google Calendar, Jira, HubSpot CRM, Salesforce Sales Cloud, Sage Intacct, and Zapier for CRM, scheduling, and workflow connections. Answer based on 61 reviews Getting Started and Support ### How easy is it to onboard and train a team on BigTime? BigTime offers in-person training, live online sessions, webinars, videos, and documentation. Timekeepers and new employees often get started quickly because time entry is straightforward, sometimes after one session. Admins and teams configuring reports, integrations, or advanced features usually need more time, with onboarding described as thorough but sometimes time-consuming. Answer based on 73 reviews Getting Started and Support ### What customer support options does BigTime offer, and how do users rate the experience? BigTime offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, patient, and knowledgeable, especially during onboarding and troubleshooting. Help articles, tutorials, and webinars are useful, though some users report occasional delays, difficulty reaching staff quickly, and gaps in documentation for complex setup questions. Answer based on 259 reviews ## Who uses BigTime? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 106 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 106 reviews Administrative 24% Administrative 24% Finance & Accounting 22% IT & Software Development 9% Consulting 9% Others 36% Top industries Based on 106 reviews Accounting 32% Architecture & Planning 19% Computer Software 17% Information Technology and Services 17% Other 15% ## Pros and Cons Comprehensive time management tools 95% positive reviews out of 59 Most reviewers appreciate accurate, customizable time tracking that simplifies logging, reporting, and project monitoring. Tanya B Office Administrator, 2 - 10 employees. "Big Time has been a terrific tool for our firm to track time on our projects. " Occasional glitches and errors 52% negative reviews out of 79 Some reviewers report intermittent bugs, syncing problems, and workflow disruptions that require extra troubleshooting. Charles W Account Manager, 51 - 200 employees. "The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue." Simple and intuitive interface 95% positive reviews out of 59 Most reviewers find the software straightforward, easy to learn, and convenient for daily business operations. Limited suitability for all needs 40% negative reviews out of 52 Some reviewers indicate the software's restrictions, naming limits, and setup demands may not suit every business. Responsive real-time support options 95% positive reviews out of 22 Most reviewers describe live chat support as fast, knowledgeable, and readily available for immediate assistance. Georgios F Engineer, 1,001 - 5,000 employees. "The 24/7 chat support is very helpful and gently and they can answer to all of our queries." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Management 4.6 (65) 58.46% of 65 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Billing & Invoicing 4.6 (50) 56.00% of 50 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Reporting/Analytics 4.7 (43) 48.84% of 43 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Reporting/Project Tracking 4.8 (43) 53.49% of 43 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Expense Tracking 4.7 (42) 64.29% of 42 reviewers that rated this feature as important or highly important Monitor and record expenses such as purchases or charges incurred Collaboration Tools 4.6 (36) 47.22% of 36 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together BigTime 179 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Assign issues and tasks based on availability or required skills Track the attendance of specific individuals or groups A record of all activities within the system, including user access, changes made, etc. Data is backed up automatically to prevent data loss Setup and send recurring or automated bills Automate recording of time to reduce human error A way to visually represent data via blocks the length of which correlates with the values they represent Track billable hours and/or non-billable expenses for work performed Track the list of items required to be billed/invoiced to clients Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Setting up the amount/charge for per hour of work by a company or professional Material list of manufacturing parts and associated costs Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Monitor service demand and performance to plan for adequate resources that meet business needs Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Business model where clients pay their lawyer a fee only if the case is won/settled successfully Track, store, and access client contracts or licenses Forecast the cost and resources required to complete a project Manage budgets, track and optimize spending and align capacity to workload demand Forecast of the expenses necessary for project completion Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Graphical representation of data Specify or track the date/time a project, task, etc., is due for completion Track and manage task relationships and dependencies Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review Assemble applications and processes by dragging over and arranging pre-built components Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Electronically collect payments for goods or services Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Track and measure time worked for employees Convert data into a code for security Estimate expected cost based on various factors before a project begins Monitor and record expenses such as purchases or charges incurred Public or private sharing of digital files such as documents, audio/video, images, and more Generate reports to assess the financial performance of an organization Software specialized for accountants and accounting firms Primarily serving architecture, engineering, and construction industry professionals Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals Supports project management for IT professionals & teams Designed for small businesses Form predictions based on past and present data/trends Automate repetitive tasks such as filling out information or creating certain types of forms Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Business model that charges based on the amount of time spent on an hourly basis Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Record and follow the progress of every issue Calculate total itemized costs, including initial costs and any changes Track and visualize the status of an ongoing job and the time spent on tasks or projects Report on the allocation and distribution of labor costs across projects Manage and track employee attendance Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Manage and support multiple locations Different tiers of pricing and billing for different employees and situations Ability to handle several projects simultaneously Track employee and task times without internet connection Create, send, and view electronic invoices Accept and process online payment transactions Track employee and task times using internet connection Manage and record overtime hours for hourly employees Accept, record, and reconcile financial transactions Manage employee salary processes, data, taxes, and records administration efficiently Level of completion within a task A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Arrange tasks based on the level of priority or urgency Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed The process of estimating and tracking the expenses incurred for a specific project Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints Identifying critical tasks that make up a project and assigning start and end dates for each Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Set the frequency of a task's occurrence Automated process of charging customers at regular intervals for repeated access or use of a product or service Manage compensation for out-of-pocket expenses incurred by an employee, client or another party Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Enables creation, management, and tracking of product requirements & features during product production/development Assign available resources (human and/or non-human) to various projects and tasks Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Allow users to access multiple services after entering their login credentials once Track employee skills, competencies, training & qualifications Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Split and manage tasks into individual components Attach digital tags to documents and assets for identification, search, or monitoring purposes Edit task information and all related elements Import tasks from external sources Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Add labels or tags to tasks Implementation of various strategies to manage tax obligations via planning and maintaining compliance Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track time worked per client Track time worked per project Manage a detailed schedule of a product plan Track the amount of time spent on a job or task A digital list of items that need to be completed Track the frequency of asset usage Request, track, and manage time off requests and vacation time Graphical representation of data or processes SaaS, web-based, online deployment Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (645) 4.4 Based on 645 reviews ## Pricing Value for money 4.5 (543) Free Trial [View pricing plan details](https://www.capterra.com/p/131076/BigTime/pricing/) Essentials $20.00 Per User,Per Month It includes: - Time Tracking - Rate Management - Approvals - Expense Management - Project Management - Standard Invoice Templates - Online Payments - Automated Invoice Reminders - Standard Report Library - Onboarding and Training - BigTime Knowledgebase - BigTime Academy - Product Release Webinars - Email & Chat Support Advanced $35.00 Per User,Per Month It includes: - Project Templates - Multi-currency Expense Management - DCAA Compliance - Custom Invoice Templates - Client Portal - Invoice Template Customization - Custom Reporting - Standard Dashboards - Data Warehouse - Professional Services Premier $45.00 Per User,Per Month It includes: - Multi-level Approvals - Project Budgeting - Multi-currency Invoicing - Standard Resource Planning - Standard Skills Management - Data Warehouse - Uptime Guarantees (SLA) - Extended Support Hours - Priority Support Queue - Professional Services Value for money 4.5 (543) 4.5 Based on 543 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (599) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (599) 4.6 Based on 599 reviews ## User reviews Overall rating 4.6 Based on 658 reviews Filter by rating 5(427) 4(188) 3(29) 2(7) 1(7) Mentioned topic Sorted by most recent AS Aaron S. Graphic Designer Computer Software ### "A solid support for managing fast-moving creative projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2026 Pros In a creative environment where tasks can evolve quickly, the tool helps maintain a clear overview without weighing down the workflow. Cons The platform is intuitive enough to track hours, budgets, and project progress effectively. Once it’s properly set up, BigTime becomes a real asset for structuring work more efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bridgette M. Project Coordinator Architecture & Planning ### "Like using BigTime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2026 It has been a straightforward and streamlined experience working in BigTime and I have had no major issues. Pros I like the easy user interface, and the fact that I can quickly select projects and phases. I also appreciate being able to reference past timesheets so I can see what I worked on in the past. Anytime I have had an issue their customer support has been helpful. Cons It would be more helpful (for me) if things were slightly more color coded, and I've seen other interfaces that show things to team members such as utilization rates, remaining money in budget (things which my team may choose to only share with project managers). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Elizabeth W. Director Consumer Services ### "Clunky government software " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 January 7, 2026 I feel like this is a legacy government contractor software that people have to use because it has certain features that others don’t, but it’s very clunky and clumsy Pros The app on the phone is a big improvement, I still find the views totally confusing, especially for running reports or getting to project details. It feels like it’s been weirdly customized. Cons It’s very hard to find certain views and screens when you want to report on projects and look up time. The most useful screen put often buried behind eight or nine different steps to get there. Switched from [SpringAhead](https://www.capterra.com/p/85050/SpringAhead/) Capabilities for project budgeting for USG contracts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mason J. Senior Administrative Assistant Management Consulting ### "Made Invoicing Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 5, 2026 Pros Made creating invoices much simpler. Allows partners to input their time spent with clients, which can then be used to generate an invoice and calculate billing. Cons Took a while to set up and get used to. Occasionally has bugs that impact usage, such as entering an expense and the page resetting before the expense was saved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Elise d. Toxicologist Tobacco ### "Easy and Fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 I found the program very easy to use. I really liked the ability to use dropdowns when entering project information during my time entries. Pros I use BigTime to enter all my hours worked on a project for a client as a contractor. BigTIme is easy to use to enter my time each day and keep track of total hours billed to projects. Cons I wish I could easily duplicate my time entered from previous weeks or months. When entering my time for each day, it becomes tedious when repeating myself. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Louis B. Vice-President Insurance ### "Easy and Fast time entry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 It is a huge improvement from what we were using before. It takes me about a quarter of the time it used to take me to enter my time with the previous system. Pros It is very easy to use BigTime. We have been using it for over 3 years at our company and it is much simpler and faster to complete our time entry by project. I especially like the weekly entry mode that looks like a simple table where I can easily spot a client, enter my time and comments within seconds. Cons By biggest concern with BigTime is not forgetting to submit it on a regular basis, it's so easy to use that it's always open and I do my entry as I go. Because of this, I have to remind myself not to submit my time once in a while. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dan F. Solutions Engineer Market Research ### "BigTime review by developer employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2025 I use BigTime for a couple of needs. I enter my hours worked on different projects. It is easy to use the search tool to find projects to add to my time sheet. I can then easily enter hours worked. Also, I have used it to create and run reports to view my hours or the hours for my team. Pros BigTime is very dependable, quick, and easy to use. Employees can find projects, enter hours worked, create and view reports. It meets the needs of our company very well. Cons I actually do not have any cons for BigTime. It meets all of my needs. It consistently works well and quickly for me to enter hours worked on projects, or view reports to see hours for employees or teams. Switched from [Kantata](https://www.capterra.com/p/110832/kantata/) Did not like the functionality of some of the reporting Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LD Lyndsay D. Tutor Education Management ### "BigTime Was Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 24, 2025 Overall, BigTime was a really good experience. I am especially glad our company used BigTime before the current CRM so I could learn on a more user-friendly format. I miss BigTime often for its convenience and ease of use Pros Our company used BigTime before, and I really miss it compared to the new CRM. One of the best parts about BigTime is that it would save all your entries so you don't have to constantly be updating it with the same information. The categories were also more straightforward and easier to navigate Cons It would have been nice to have the entries be that much more user friendly. Maybe have options to mark a client/entry as optional so I don't have to erase categories. Also allow click and drag to move entries. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SW Sue W. Business Operations Manager Environmental Services ### "Reliable Platform, Excellent Customer Service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 23, 2025 Overall, our experience with BigTime has been positive. The software covers all the essentials we need for project tracking, budgeting, invoicing, timesheets, and expense management in one place. While there’s a bit of a learning curve, especially around some project management features, the platform is solid and reliable. What really stands out is the exceptional customer support—\[sensitive content hidden\] and the support team have been instrumental in helping us navigate challenges and get the most out of the software. For organizations looking for a comprehensive PSA solution with great support, BigTime is a strong choice. Pros What I like most about BigTime is the outstanding customer support. \[sensitive content hidden\] , our assigned Customer Success Manager, has been exceptional—responsive, knowledgeable, and genuinely invested in our success. Beyond that, the knowledge base is thorough and easy to navigate, and the online chat option provides quick, helpful responses when we need them. Overall, the level of customer support we’ve received has been phenomenal. Cons While BigTime offers great functionality, some project management features could be more intuitive. This is relatively minor compared to the overall value and excellent support we receive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Business process Engineer Computer Software ### "Easy to use with great features " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 17, 2025 Great to use until now. No complains. I have never had a chance to go for support team too. The downtime never hampers working hours. Pros The ease of use and friendly UI stands out. Navigations are self explanatory. The quick links are easy. Cons Its wait time when you submit a task. The wait time kills its features. Expenses tab can be more innovative. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131076/BigTime/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Clockify vs BigTime](https://www.capterra.com/compare/131076-169607/BigTime-vs-Clockify)[BQE CORE Suite vs BigTime](https://www.capterra.com/compare/131076-141096/BigTime-vs-BQE-Software)[Paymo vs BigTime](https://www.capterra.com/compare/131076-137033/BigTime-vs-Paymo)[Avaza vs BigTime](https://www.capterra.com/compare/131076-136096/BigTime-vs-Avaza) [Accelo vs BigTime](https://www.capterra.com/compare/131076-225762/BigTime-vs-Accelo)[Everhour vs BigTime](https://www.capterra.com/compare/131076-133409/BigTime-vs-Everhour)[Streamtime vs BigTime](https://www.capterra.com/compare/131076-133010/BigTime-vs-Streamtime)