--- title: "BigTime Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BigTime Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/131076/BigTime/" page_type: "product" language: "en" --- # BigTime Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) BigTime ## What is BigTime? BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need. By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow. With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities. ## What is BigTime used for? [Time Tracking](https://www.capterra.com/time-tracking-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Project Management](https://www.capterra.com/project-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 661 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Pros & cons Comprehensive time management tools Simple and intuitive interface Occasional glitches and errors Limited suitability for all needs Starting price $20 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Billing and Invoicing / 2026 - Professional Services Automation / 2026 - Resource Management / 2026 - Accounting Practice Management / 2025 - Time and Expense / 2025 - Workflow Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BigTime?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.bigtime.net/&name=BigTime) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BigTime 4.6 (661) VS. [4.5 (540)](https://www.capterra.com/p/5782/Replicon-TimeBill/reviews/) Starting Price $20 Per User, Per Month Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (659) Ease Of Use 4.4 (9,257) Value For Money 4.5 (546) Value For Money 4.4 (6,929) Customer Service 4.6 (602) Customer Service 4.7 (6,223) ## BigTime alternatives Highest Rated [4.6 (6,088)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,034)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (2,059)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (177)](https://www.capterra.com/p/225762/Accelo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) ## FAQs about BigTime Overview ### What problems does BigTime solve? BigTime solves manual timekeeping, disconnected billing workflows, and poor visibility into project budgets, staff utilization, and client work status. Consulting, accounting, engineering, legal, and field service teams use it to capture time anywhere, sync invoices and payments with QuickBooks, customize client billing rules, and reduce reporting and payroll errors. Answer based on 251 reviews Overview ### Which roles and teams benefit most from BigTime? BigTime is most used by office managers, accountants, controllers, and administrative teams that handle time tracking, billing, invoicing, and back-office workflows. Owners, presidents, and other executives use it for financial visibility and resource oversight, while consultants, engineers, and project managers rely on it to manage project hours, budgets, and client work. Answer based on 618 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is BigTime built for? BigTime is built for small professional services firms, with 90% of reviewers from small businesses and Accounting leading at 17%. It also serves Architecture & Planning and Civil Engineering, each at 10%, while supporting some larger organizations, including 6% enterprise and 5% midsize businesses. Answer based on 659 reviews Features and Usability ### What are the key features of BigTime? BigTime includes core time tracking, expense tracking, invoicing, and billing, plus project management tools for task management, budgeting, and project tracking. Differentiating features include customizable reporting, flexible billing rates, mobile time and receipt capture, and QuickBooks integration for syncing time, expenses, and invoices with accounting. Answer based on 259 reviews Pricing ### How much does it cost and what fees or limitations are included? BigTime starts at $20/user/month for Essentials, with Advanced at 35 and Premier at 45; BigTime Foresight is custom-priced, and a free trial is available. Reviewers say pricing is often upfront and cost-effective, but some small teams found adding users or certain features expensive, and budgeting is not included in the basic plan. Answer based on 105 reviews Integrations ### Which third-party tools and platforms does BigTime integrate with? BigTime integrates with QuickBooks Online, QuickBooks, and QuickBooks Desktop for accounting and invoicing, with reviewer-confirmed sync for invoices, payments, and expenses. It also connects to Gmail, Google Calendar, Jira, HubSpot CRM, Salesforce Sales Cloud, and Zapier. Overall, BigTime connects to 10 third-party tools and platforms. Answer based on 61 reviews Getting Started and Support ### How easy is it to onboard and train a team on BigTime? BigTime offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say timekeepers and new staff usually get productive quickly after basic training, while admins and firms handling setup, reporting, or QuickBooks integration often need more time and guided onboarding. Answer based on 73 reviews Getting Started and Support ### What customer support options does BigTime offer, and how do users rate the experience? BigTime offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, patient, and knowledgeable, especially during onboarding and troubleshooting. Some reviewers report delays reaching a person, slower follow-up, and occasional unresolved issues, particularly when urgent help is needed. Answer based on 259 reviews Expense tracking ### How well does BigTime handle expense tracking? BigTime handles expense tracking well for service firms that need time, budget, and billing data in one place. Many teams value receipt capture, approvals, reporting, and accounting integrations, especially with QuickBooks. Some users mention setup time, occasional save or page reset issues, and an expense interface that could feel clearer. Answer based on 168 reviews ## Who uses BigTime? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive time management tools 95% positive reviews out of 59 Most reviewers appreciate accurate, customizable time tracking that simplifies logging, reporting, and project monitoring. Tanya B. Office Administrator, 2 - 10 employees. "Big Time has been a terrific tool for our firm to track time on our projects. " Occasional glitches and errors 52% negative reviews out of 79 Some reviewers report intermittent bugs, syncing problems, and workflow disruptions that require extra troubleshooting. Charles J W. Account Manager, 51 - 200 employees. "The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue." Simple and intuitive interface 95% positive reviews out of 59 Most reviewers find the software straightforward, easy to learn, and convenient for daily business operations. Limited suitability for all needs 40% negative reviews out of 52 Some reviewers indicate the software's restrictions, naming limits, and setup demands may not suit every business. Responsive real-time support options 95% positive reviews out of 22 Most reviewers describe live chat support as fast, knowledgeable, and readily available for immediate assistance. Georgios F. Engineer, 1,001 - 5,000 employees. "The 24/7 chat support is very helpful and gently and they can answer to all of our queries." ## Features AI summary Based on 25,441 Time Tracking reviews Capterra data shows that buyers of time tracking software rank the following features as their top priorities: - **Clock In/Out** (**60%** of reviewers rated this feature as critical) - **Online Time Tracking** (**52%**) - **Project Time Tracking** (**55%**) BigTime supports all three of the features reviewers value most: **Clock In/Out**, **Online Time Tracking**, and **Project Time Tracking**. Together, these capabilities help businesses record work hours accurately, track time from any location, and connect hours directly to specific projects, allowing teams to improve visibility into productivity, billing, and project progress. Online Time Tracking 4.7 (36) 63.89% of 36 reviewers that rated this feature as important or highly important Track employee and task times using internet connection Project Time Tracking 4.6 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Measure time to completion or hours worked for projects Mobile Access 4.0 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Timesheet Management 4.5 (30) 73.33% of 30 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task Task Management 4.6 (67) 59.70% of 67 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Billing & Invoicing 4.6 (51) 56.86% of 51 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers BigTime 179 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Billing: Setup and send recurring or automated bills - Automatic Time Capture: Automate recording of time to reduce human error - Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billable Items Tracking: Track the list of items required to be billed/invoiced to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Bills of Material: Material list of manufacturing parts and associated costs - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contingency Billing: Business model where clients pay their lawyer a fee only if the case is won/settled successfully - Contract/License Management: Track, store, and access client contracts or licenses - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Management: Manage budgets, track and optimize spending and align capacity to workload demand - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Dependency Tracking: Track and manage task relationships and dependencies - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drafting: Prepare preliminary versions of digital documents, technical drawings, or design mock-ups for review - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Electronic Payments: Electronically collect payments for goods or services - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Employee Time Tracking: Track and measure time worked for employees - Encryption: Convert data into a code for security - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Reporting: Generate reports to assess the financial performance of an organization - For Accountants: Software specialized for accountants and accounting firms - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For CPA Firms: Software specialized for certified public accountants (financial advisors) who help outside entities reach financial goals - For IT Project Management: Supports project management for IT professionals & teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Issue Tracking: Record and follow the progress of every issue - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Leave Tracking: Manage and track employee attendance - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Multiple Projects: Ability to handle several projects simultaneously - Offline Time Tracking: Track employee and task times without internet connection - Online Invoicing: Create, send, and view electronic invoices - Online Payments: Accept and process online payment transactions - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Accounting: Manage and track financials on a project-to-project basis - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Costing: The process of estimating and tracking the expenses incurred for a specific project - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Tasks: Set the frequency of a task's occurrence - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reimbursement Management: Manage compensation for out-of-pocket expenses incurred by an employee, client or another party - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Tracking: Track employee skills, competencies, training & qualifications - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Status Tracking: Track the status over time for a request, process, asset, or transaction - Sub-Task Management: Split and manage tasks into individual components - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Tracking by Client: Track time worked per client - Time Tracking by Project: Track time worked per project - Timeline Management: Manage a detailed schedule of a product plan - Timesheet Management: Track the amount of time spent on a job or task - To-Do List: A digital list of items that need to be completed - Utilization Reporting: Track the frequency of asset usage - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (648) 4.4 Based on 648 reviews ## Pricing Value for money 4.5 (546) Free Trial [View pricing plan details](https://www.capterra.com/p/131076/BigTime/pricing/) Essentials $20.00 Per User,Per Month It includes: - Time Tracking - Rate Management - Approvals - Expense Management - Project Management - Standard Invoice Templates - Online Payments - Automated Invoice Reminders - Standard Report Library - Onboarding and Training - BigTime Knowledgebase - BigTime Academy - Product Release Webinars - Email & Chat Support Advanced $35.00 Per User,Per Month It includes: - Project Templates - Multi-currency Expense Management - DCAA Compliance - Custom Invoice Templates - Client Portal - Invoice Template Customization - Custom Reporting - Standard Dashboards - Data Warehouse - Professional Services Premier $45.00 Per User,Per Month It includes: - Multi-level Approvals - Project Budgeting - Multi-currency Invoicing - Standard Resource Planning - Standard Skills Management - Data Warehouse - Uptime Guarantees (SLA) - Extended Support Hours - Priority Support Queue - Professional Services BigTime Foresight Custom Quote Available It includes: - Skills & Demand Based Planning - Project Profitability Forecasts - Time Off & Holidays Management - Plans vs. Actual Reporting Value for money 4.5 (546) 4.5 Based on 546 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (602) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (602) 4.6 Based on 602 reviews ## User reviews Overall rating 4.6 Based on 661 reviews Filter by rating 5(429) 4(189) 3(29) 2(7) 1(7) Mentioned topic Sorted by most recent TE Timothy E. Client Advisor Insurance ### "Very clear, easy to understand, individual settings" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2026 A clear and precise list of my ongoing projects and tasks, including the current time spent on each project. Accurate and clear recording of my working hours. Sometimes used as a communication tool, although other tools are better suited for that purpose. Pros I particularly appreciate the tool's ease and speed of use for projects, as well as its versatile review options, which allow for direct and targeted responses. This makes coordination significantly more efficient and noticeably shortens feedback loops. Decisions can be made faster without losing track of content and project status. Cons Some detailed adjustments require more technical expertise. The dashboard could be clearer in some places. Occasional minor delays occur with updates or tests. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jennifer H. Realtor Associate Real Estate ### "Central project management made easy - reliable, flexible and modern" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2026 Has made workflow much more organized; I always know which hours go to which project and I can quickly check my past entries without searching manually. Pros The tool has continuously evolved during this time and now offers a modern, intuitive user interface that noticeably simplifies daily work. The support is particularly noteworthy: inquiries are answered quickly, precisely and with a focus on solutions. This reliability makes a real difference in ongoing project work. Whether project planning, quote creation, invoicing or scheduling - everything can be managed centrally. Cons What I like least is that some parts of the interface feel a bit outdated and not fully optimized for quick navigation. A slightly more modern UI and faster access to frequently used features would make the experience even better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Pradip K. Senior Developer Information Technology and Services ### "Reliable project management tool that delivers great value for teams." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 12, 2026 BigTime is a strong, reliable solution for professional project management and team collaboration. It provides excellent value and speed for day-to-day operations, making it a dependable choice despite a few minor technical hiccups. Pros The project management and project collaboration features are highly effective for keeping our team aligned. Performance and speed are consistently solid, and the platform offers great value for money alongside highly responsive customer support. Cons We occasionally run into minor bugs and issues during invoicing updates or complex data syncing. While the security features are reliable, the interface can take a little bit of time to get fully configured. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Aaron S. Graphic Designer Computer Software ### "A solid support for managing fast-moving creative projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 January 27, 2026 Pros In a creative environment where tasks can evolve quickly, the tool helps maintain a clear overview without weighing down the workflow. Cons The platform is intuitive enough to track hours, budgets, and project progress effectively. Once it’s properly set up, BigTime becomes a real asset for structuring work more efficiently. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Bridgette M. Project Coordinator Architecture & Planning ### "Like using BigTime" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 21, 2026 It has been a straightforward and streamlined experience working in BigTime and I have had no major issues. Pros I like the easy user interface, and the fact that I can quickly select projects and phases. I also appreciate being able to reference past timesheets so I can see what I worked on in the past. Anytime I have had an issue their customer support has been helpful. Cons It would be more helpful (for me) if things were slightly more color coded, and I've seen other interfaces that show things to team members such as utilization rates, remaining money in budget (things which my team may choose to only share with project managers). Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Elizabeth W. Director Consumer Services ### "Clunky government software " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 January 7, 2026 I feel like this is a legacy government contractor software that people have to use because it has certain features that others don’t, but it’s very clunky and clumsy Pros The app on the phone is a big improvement, I still find the views totally confusing, especially for running reports or getting to project details. It feels like it’s been weirdly customized. Cons It’s very hard to find certain views and screens when you want to report on projects and look up time. The most useful screen put often buried behind eight or nine different steps to get there. Switched from [SpringAhead](https://www.capterra.com/p/85050/SpringAhead/) Capabilities for project budgeting for USG contracts Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MJ Mason J. Senior Administrative Assistant Management Consulting ### "Made Invoicing Easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 January 5, 2026 Pros Made creating invoices much simpler. Allows partners to input their time spent with clients, which can then be used to generate an invoice and calculate billing. Cons Took a while to set up and get used to. Occasionally has bugs that impact usage, such as entering an expense and the page resetting before the expense was saved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ED Elise D. Toxicologist Tobacco ### "Easy and Fast" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2025 I found the program very easy to use. I really liked the ability to use dropdowns when entering project information during my time entries. Pros I use BigTime to enter all my hours worked on a project for a client as a contractor. BigTIme is easy to use to enter my time each day and keep track of total hours billed to projects. Cons I wish I could easily duplicate my time entered from previous weeks or months. When entering my time for each day, it becomes tedious when repeating myself. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Louis B. Vice-President Insurance ### "Easy and Fast time entry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 It is a huge improvement from what we were using before. It takes me about a quarter of the time it used to take me to enter my time with the previous system. Pros It is very easy to use BigTime. We have been using it for over 3 years at our company and it is much simpler and faster to complete our time entry by project. I especially like the weekly entry mode that looks like a simple table where I can easily spot a client, enter my time and comments within seconds. Cons By biggest concern with BigTime is not forgetting to submit it on a regular basis, it's so easy to use that it's always open and I do my entry as I go. Because of this, I have to remind myself not to submit my time once in a while. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Dan F. Solutions Engineer Market Research ### "BigTime review by developer employee" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2025 I use BigTime for a couple of needs. I enter my hours worked on different projects. It is easy to use the search tool to find projects to add to my time sheet. I can then easily enter hours worked. Also, I have used it to create and run reports to view my hours or the hours for my team. Pros BigTime is very dependable, quick, and easy to use. Employees can find projects, enter hours worked, create and view reports. It meets the needs of our company very well. Cons I actually do not have any cons for BigTime. It meets all of my needs. It consistently works well and quickly for me to enter hours worked on projects, or view reports to see hours for employees or teams. Switched from [Kantata](https://www.capterra.com/p/110832/kantata/) Did not like the functionality of some of the reporting Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/131076/BigTime/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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