# Page 11 | BigTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 11 - Is BigTime the right Time Tracking solution for you? Explore 658 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131076/BigTime/reviews --- BigTime 4.6 (658) [View alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 11 - Reviews of BigTime ## Showing most helpful reviews Showing 251-275 of 658 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VC Virginia C. CEO Architecture & Planning Used the software for: 2+ years ### "Happy architect" August 14, 2020 5.0 I've used it for years and it provides a easy project management tool for our architectural business. Pros easy of use and real time reporting of project financials. Cons lack of integration with other collaborative software, especially scheduling and task driven applications like Asana or Smartsheets. Reason for choosing BigTime integration with Quickbooks and price Review Source dV dawn V. office manager Accounting Used the software for: 6-12 months ### "Good Software" March 7, 2023 5.0 Pros Time and billing , invoicing, budget, software integrations Cons Some of the integration in the beginning was not working properly. However they worked diligently to make sure all problems were solved Review Source MW Michelle W. Accounting Specialist Construction Used the software for: 1-2 years ### "Big Time" August 7, 2019 5.0 big huge thank you to the support staff for helping me yesterday with my sync agent for QuickBooks. He was very professional and patient! Pros Easy for our guys in the field to use, also the ability for them to track their expenses. Cons The only issue we have had is with our sync agent for quickbooks Review Source Response from BigTime Software August 8, 2019 Michelle, Thanks so much for posting this review - we are very pleased that your support rep was able to quick and efficiently assist you with your QB issue. Please reach out to us if we can be of further assistance. Thanks, The BigTime Customer Success Team Carole W. Controller Environmental Services Used the software for: Less than 6 months ### "The onboarding process was great with Brannon Hollingsworth and our Rep was so helpful" December 7, 2017 5.0 Time to do more work! Pros User Friendly, real time data, reports are awesome - The price was upfront no hidden fees, Sales Rep and Implementation Consultant are always help and prompt to get back with you if you have a question or concern. Cons If the price was a little lower small companies (10-30) would more likely to sign up Review Source Response from BigTime Software December 22, 2017 Carole, Thanks so much for your lovely review. We pride ourselves on being completely transparent with out pricing and as helpful as possible with our customers - who we really consider family. :) Regarding the price point, we are looking at price breaks for smaller companies as well, so thank you for that very valuable feedback! DA Deni A. CFO/Sr. Analyst Management Consulting Used the software for: 1-2 years ### "Love Big Time" August 11, 2017 5.0 Brea deserves a trophy for all she does! Pros It is so easy to use, I learned it in a day. Our "onboarder," is prompt to respond and has the ability to answer each and every question. It's a very personable group. The UI is clean and simple, and you can customize almost anything. Cons Can't do some more granular stuff we need, like weekly (rather than monthly) resource allocations, and there are some necessary workarounds, but it still is going to save us so much time. Review Source RS Randi S. Office Manager Renewables & Environment Used the software for: Less than 6 months ### "Fantastic Implementation and Support Team" March 16, 2021 5.0 Outstanding experience and product! Pros The user friendliness of this software is great. The implementation team is absolutely top notch and made understanding the use of the software simple! Cons We have a complex billing structure, so customizing rates, mark-ups, etc was not as easy to accomplish without the help us the implementation team. Alternatives considered [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) Reason for choosing BigTime Integration abilities with our existing QuickBooks software for invoicing was the ultimate selling point for us. Switched from [Minute7](https://www.capterra.com/p/161922/Minute7/) Our previous software did not allow us to integrate invoicing with our existing QuickBooks file. Review Source TB Tanya B. Owner Accounting Used the software for: 1-2 years ### "Stay away" September 24, 2019 2.0 We left BigTime and moved to TSheets because of all the issues we had. TSheets is a much better product, especially if you use it with QuickBooks. Pros It was very easy for the team to enter their hours either via mobile or computer. Customer service in the beginning was good. Cons It stopped syncing with QuickBooks without lots of re-booting of computers and time wasted. Customer service was seriously lacking when we stopped using it. Reps were rude. Review Source Response from BigTime Software September 26, 2019 Tanya, Thanks for posting a review for us, we truly do value ALL the feedback from our customers, not just the positive. We're very sorry that you've decided to part with us for another program and that you had some issues with us while you were here. We're constantly working to improve both our software and our services at BigTime and we'll definitely take your feedback into account as we continue growing those offerings. Best of luck to you, The BigTime Customer Success Team VR Verified Reviewer President Accounting Used the software for: Less than 6 months ### "BigTime review" May 1, 2023 4.0 Customer support is helpful especially was great when I can get \[sensitive content hidden\] as my chat support. He is extremely knowledgeable. Pros Better track of time and therefore invoicing Cons Some growing pains learning the software Review Source MK Mitra K. Tax Manager Used the software for: Less than 6 months ### "NANCY IS THE BEST!!" February 8, 2018 5.0 Pros The time tracking ability is great. We just started using it a month ago, so there's definitely going to be room for improvement and adjustments along the way. We're coming from Quickbooks and an in-house tracking system, so fingers crossed this is a step up. Cons Coming from Quickbooks so it's an adjustment. The reporting in BigTime is VERY intricate, sometimes it's overwhelming. Having the ability to customize everything is great, but it didn't give us the comparative reports we were looking for. But our customer service rep was outstanding and did her best to get us the info we needed. Review Source Response from BigTime Software February 9, 2018 Mitra, Thanks so much for your review and we agree, Nancy is awesome! :) We're very pleased that you're enjoying your conversion from QB to Big Time and we could not be more happy that our Support department is giving you the help you need. Don't forget as well that we have an excellent Knowledge Base, as well as Webinars that you might find helpful, particularly in the areas of Reporting within Big Time. These links should provide a great place for getting started: KB Article on Using Big Time Reports - https://kb.bigtime.net/using-bigtime/#using-reports Reporting Webinar: https://www.youtube.com/watch?v=bS\_lGlFvy9o Thanks again! The Big Time Customer Success Team SL Scott L. Professional Land Surveyor Civil Engineering Used the software for: Less than 6 months ### "Big Time is Big Value for small companies" March 12, 2021 5.0 I realize at a glance we can see valuable financial information. the ease of creating invoices if allowing for faster payments. Pros This software is easy to navigate, and is very user friendly to edit/customize for your companies specific needs Cons It takes time to set things up properly, but that is expected. Alternatives considered [Deltek Ajera](https://www.capterra.com/p/82750/Deltek-Ajera/)[QuickBooks Time](https://www.capterra.com/p/151722/TSheets/) Reason for choosing BigTime Big time and everything we wanted from Ajera at a fraction of the cost. Switched from [Minute7](https://www.capterra.com/p/161922/Minute7/) Mintue7 was not syncing with our QB properly, and the support was not very good to help figure out what it was deleting employee information when it synced. Review Source JB Jesse B. Owner Accounting Used the software for: 2+ years ### "Best time tracking software out there. " July 19, 2017 5.0 Pros Solid, dependable system that is clean and easy to use. I have been using the express version for some time now and love it so much I recently upgraded to take full advantage of the tool BigTime offers. Cons Reporting. The reporting system is definitely powerful and the pre-built reports are good, but to get what you really want you'll need to spend some time setting up and modifying the reports. So there is definitely some time you'll have to spend there. Review Source BD Blair D. Principal / Owner Architecture & Planning Used the software for: Less than 6 months ### "Initial Review" January 24, 2017 5.0 The support staff was very good at focusing in on our needs and listening patiently as I explained our issues. She was able to provide past experiences with BigTime as an end user which was really useful. I like that she understood how we use our software against Fixed Fee Contracts to manage our budgets and invoicing, which really reassured our discussions on how best to use the software to meet our business needs. Pros Simple interface with powerful tools available if you need to get into the details of your project budget management and financials. For months our employees and I tried and installed just about every product out there that was potential based on recommended reviews by others or friends. Either the product was too complicated from the get go or too simple and lacking. The more we tried to learn using the demo's, the more disappointed and frustrated i became. BigTime had just what we where looking for and the more we we use it, the better WE are at managing our projects and budgets. I say WE because it allows our employees to self-manage there times against our budgets which in turn allow us to anticipate issues before they are problem$. Cons That i didn't discover it sooner. Review Source Codie M. Director of Development & DevOps Oil & Energy Used the software for: Less than 6 months ### "Big Time has great training and is easy to use!" January 7, 2019 5.0 Pros The ease of use, training, and number of ways to receive support Cons I do not have any cons at this time, coming from Tallie and SpringAhead this is a significant upgrade! Review Source Response from BigTime Software January 8, 2019 Codie, Thank you very much for taking the time to write a review for us here at BigTime - we are truly thankful for your words! We are very pleased that you are finding both our services and our software helpful and easy - we work very hard here to make sure that is the case for all of our customers. Please do not hesitate to reach out to us here at Customer Success if there is anything we can do to assist further! Thanks again, The BigTime Customer Success Team VR Verified Reviewer Landman and Project Manager Oil & Energy Used the software for: Less than 6 months ### "Much better than any industry specific alternatives" January 21, 2019 5.0 Pros Bigtime's biggest pro for us is its flexibility. If you have a charge on an invoice that needs to be adjusted but it didn't get fixed during approvals, it's just a couple quick clicks. If you want to attach a brochure advertising a new business offering, it's just a quick click to include it on your invoice, etc. The software can be adapted to fit almost any industry. Cons There are a few bugs in the system that rear their head on occasion. The support team has generally been quick to fix these issues when they come up. Review Source TF Tonya F. HR Director Architecture & Planning Used the software for: 2+ years ### "Architectural Firm Review" August 14, 2020 4.0 Overall it’s a great program Pros I love the timesheet feature for my employees and also the expenses side of the program Cons There’s so much about Big Time I probably don’t know how to use but I’m sure I’ll learn. I also had issues with sync side of Big Time Review Source TH Timothy H. Vice President, Operations Marketing and Advertising Used the software for: 2+ years ### "Big Time Support is Outstanding" September 3, 2019 5.0 Big Time software is the best Time Management program out there. Pros Big Time software is easy to use, easy to manage and easy to change the way you need to see various reports. Cons There are no cons to this program, Big Time meets all of our needs Review Source Response from BigTime Software September 6, 2019 Timothy, We just wanted to say thanks so very much for leaving a review for us here at BigTime. We sincerely appreciate your kind words and are thrilled that you think that BigTime is outstanding! We will continue to work hard to continue improving both the software and the services that we provide to our customers, but feedback like this really goes a LONG way! Let us know if we can serve you more, The BigTime Customer Success Team ES Erin S. Accountant Used the software for: Less than 6 months ### "It is very easy to use, live chat is great and answers all your questions" January 17, 2018 5.0 We can set up multiple bill rates and labor codes per staff member. This was a feature we lacked in our operations before. Pros I like how easy it is to use, and how you can customize most things. The people that work there are also very helpful Cons Like every software, I know they can't do everything. 1 request would be to have multiple cost rates per staff member Review Source Response from BigTime Software January 19, 2018 Erin, Thanks so very much for your review - we really appreciate it and we're really pleased that we were able to assist on all your questions and concerns. :) Regarding having multiple cost rates per staff remember, you might consider the two options below: 1. Feature Request - Big Time loves getting feature requests from our users! Simply send an email to support@bigtime.net with the Subject Line: Feature Request and in the body of the email, detail what you'd like. The more requests we get for the same new feature, the higher up it goes on our priority list! 2. Create a Custom Field for your additional Cost Rates for your Staffers. Use this article to help (I know it is for Projects, but it will work the same way on your Staff List): http://kb.bigtime.net/using-bigtime/managing-projects/the-project-list-view/getting-started-with-custom-fields-for-projects/creating-and-deleting-custom-fields-for-projects/ Hope this helps! The Big Time Customer Success Team JK Jelena K. Invoicing Specialist Design Used the software for: Less than 6 months ### "Very easy and customizable" April 21, 2022 4.0 Friendly, professional and knowledgeable about the product. Pros The product is cloud-based, easy to use, minimal implementation time and has all of the features we needed to run our projects and billing. Cons Some things could be improved to make it quicker to use ie having a link in the path to get somewhere so that you don't have to start over when you've done a search. Review Source Gregory H. Consultant Management Consulting Used the software for: Less than 6 months ### "Pretty good package that has potential" January 2, 2018 4.0 Coordinated my billings Pros Similar to Quickbooks the software allows you to change what you need changed on the fly. Multiple billing rates, expense tracker and detailed billings look professional. Cons Not as intuitive as Quickbooks. Need to take some training to perform simple tasks. Formatting of invoices was cumbersome and confusing. Also not a big fan of monthly billings for use of software. Review Source Response from BigTime Software January 5, 2018 Gregory, Thanks so much for submitting this review and your insightful comments. I am sorry that the formatting of invoices was a little confusing but we have several Knowledge Base articles that should be able to assist with this. Feel free to follow the links below for more info: - http://kb.bigtime.net/using-bigtime/invoicing/printing-invoices-and-pdf-formats/ - http://kb.bigtime.net/using-bigtime/invoicing/customizing-invoice-pdf-output/ I certainly hope these help! Thanks again for your review - please let us know if we can help in any way... The BigTime Customer Success Team DB Debbie B. Executive Administrator Civil Engineering Used the software for: 6-12 months ### "Customer Support" August 7, 2019 2.0 We were to use the software mainly for our project managers to manage projects, but the timekeeping portion of the software is very limited. Pros I needed immediate assistance and was able to Chat with rep very quickly Cons Cannot be enough training for all of the options it offers, even creating reports is difficult Review Source Response from BigTime Software August 8, 2019 Debbie, We are very pleased that you've found our chat assistance responsive and helpful. We will reach out to you immediately regarding additional training opportunities. We're confident that we can provide more learning opportunities to you. Thanks so much, The BigTime Customer Success Team DSO Diego Sebastian O. Estudiante de Medicina Medical Devices Used the software for: Less than 6 months ### "BigTime: El software de gestión de horario en tareas" November 6, 2022 4.0 Pros Es el primer software que conocí para gestionar mi horario Cons No requiere muchas mejoras pero si en diseño Review Source RD Rosie D. Office and New Business Manager Design Used the software for: Less than 6 months ### "Still Learning" June 6, 2019 4.0 Pros I like how clean it is - our bugdets and hours are all tracked neatly now. Before it was all done manually, with the help of a spreadsheet. Cons I'm still learning how to use it - it's tough right now but think it will get easier once everything is set up and customized. Review Source Response from BigTime Software June 11, 2019 Rosie, Thanks so much for posting a review for us here at BigTime - we sincerely appreciate the time and the effort, not to mention your feedback! We're very pleased that you are using BigTime to track your budgets and finding that straightforward and easy - we think that you will also find that how invoicing interacts with these budgets to be particularly helpful too. Regarding still learning, be sure and lean on all of our free resources, the Live Chat (located within your BigTime), the Knowledge Base (http://kb.bigtime.net/), the Blog (https://www.bigtime.net/blog/), and our Webinars (https://www.bigtime.net/webinars/). Of course, as well, you can always reach out to us here at Customer Success - we're always happy to help! Thanks again, The BigTime Customer Success Team AM Ashley M. Project Manager Management Consulting Used the software for: 6-12 months ### "Save Time on Logging Time" October 20, 2018 4.0 It is pretty painless weekly experience. Pros It has a great UI, is intuitive and quick, is semi-customizable (met most needs without requiring any, though), and does what it was built to do very well. Cons Logging time, by design, is a monotonous part of every consulting job. It is tedious administrative "extra" work that needs to be done after the 'real' work is completed. So by design I do not enjoy logging time on a weekly basis. That being said, that is not a fault of the product, which accomplishes time keeping and time tracking very well. It is just the "cost of doing business". Review Source Response from BigTime Software October 22, 2018 Ashley, We are so pleased that you are finding BigTime useful and that you took the time to post a review for us! We work very hard to make using BigTime a painless and straightforward process, and we're happy to see that it's working for you! Please let us know if there is anything that we can do to make your experience better. Thanks again! The BigTime Customer Success Team KM Kelly M. Architect Architecture & Planning Used the software for: Less than 6 months ### "Very easy to use " August 22, 2019 4.0 Had 3 users on the same account. Had to create 3 seperate accounts. Had an issue with 2 accounts being switched but the issue was resolved. Pros Very easy to use, lots of features, good tracking of hours and projects . Cons Unnecessary to have a description requirement. The description should be optional. Review Source Response from BigTime Software August 26, 2019 Kelly, Thanks so very much for giving us a review here at BigTime - it is most appreciated. :) We're super excited that you are finding our software easy to use and that is helping you track hours for your various projects. Regarding the requirement for a description requirement, I am not 100% sure what you mean, but if you're referring to the Notes field on your Timesheet, your admins do have the option of making that required or not, based on their business process. You can learn more in this Knowledge Base Article: http://kb.bigtime.net/using-bigtime/tracking-time/customizing-your-timesheet/ Alternatively, you can always reach out to us here at Customer Success if you have any questions. We're happy to assist. Thanks again, The BigTime Customer Success Team VR Verified Reviewer VP Upstream Oil & Energy Used the software for: 2+ years ### "Big Time Resource Allocations/Premier Features Webinar" April 2, 2019 4.0 Identifying time allocations, resourcing and inefficiencies in billing Pros Ease of use, depth of functionality, ability to change some of the lexicon Cons Sometimes feels like we are pushing a square peg into a round hole within our industry Review Source Similar Products Featured