# Page 13 | BigTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 13 - Is BigTime the right Time Tracking solution for you? Explore 658 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131076/BigTime/reviews --- BigTime 4.6 (658) [View alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 13 - Reviews of BigTime ## Showing most helpful reviews Showing 301-325 of 658 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AH Alex H. Sr Energy Engineer Utilities Used the software for: 1-2 years ### "BigTime Review" June 27, 2016 4.0 The BigTime software product is relatively easy to use and it is simple to navigate through the projects and track time accurately and efficiently. Pros Syncs in real time and is always up and ready Cons The size of the webpage window is not optimized for the resolution of my laptop screen (1380 x 800) and sometimes I have to scroll in order to enter all the information for a project. Sometimes it jumps around and I find that I'm entering data in another project line. Would be best if everything fit in the space of the browser screen size. Review Source RM Renee M. Office Manager Used the software for: 6-12 months ### "It has been a great tool with wonderful customer support." October 5, 2017 5.0 The biggest benefit is better invoicing on our services because the time is entered and then integrated into quickbooks. Pros Pulling the time tracking into QuickBooks and then creating invoices with the time and what was done for that project. I also love the reports. We can now track our time doing all the extra services for a client and see if we are making enough money or just breaking even. Cons At times it is confusing especially the integration with QuickBooks. It is a very in depth program and I feel I have to tackle the whole thing at once. I feel the more information per client the better reports we will get back so it just takes time and a learning curve to get to that . Review Source JH Jodi H. Office Manager Used the software for: Less than 6 months ### "The customer support staff is excellent!" March 21, 2018 4.0 Tracking budgets, time, and expense. Pros We like how easily you can track budgets with each project. Also, like how easy it syncs to Quickbooks. Cons We just started using the program, so right now it feels a little overwhelming with all the set-up. Review Source Response from BigTime Software March 26, 2018 Jodi, Thanks so much for your kind words. We could not be more pleased that you had a positive experience with our BigTime Support Team. We work hard to make sure that we provide you with the best possible support and we're pleased that you're seeing the results when you reach out to us for help. Regarding feeling overwhelmed with the BigTime setup, we love to point to some of our online, free resources to assist you as you move forward. Feel free to use these, as they are available to you anytime, from anywhere that you have internet access: Knowledge Base - filled with hundreds of informative docs: https://kb.bigtime.net/ Blog - updated weekly with helpful articles: https://www.bigtime.net/blog/ Webinars - weekly, live training: https://www.bigtime.net/webinars/ YouTube Channel - on demand, topic-driven training vids: https://www.youtube.com/channel/UCDr27IE3VSKwe8po3IzDwCQ Please let us know if we can help in anyway. Thanks again! The BigTime Customer Success Team RG Roshani G. Data Manager Management Consulting Used the software for: 1-2 years ### "Great Mobile time tracker" June 22, 2016 5.0 Big Time is very user friendly tool to enter work time. Its mobile/ app feature enables to enter the time on the go. Its comparability with different platforms such as Quick Books helps track the budgets as well which comes in handy. They are also providing API access to synchronize it with other platforms such as Salesforce. Pros App feature and compatibility with other platforms. Review Source DT Danielle T. Account Manager Accounting Used the software for: 2+ years ### "Big Time Software " February 1, 2017 5.0 We have been using Big Time software for a couple of years now. It is a great internal time keeping system which our employees can access from anywhere which is convenient. They are also able to submit expense reports. We are currently working on integrating the software with our billing system to ease the process. Support has always been helpful. We highly recommend this product. Pros Ease of use and access. Cons Billing integration. Review Source MW Mackey W. Business Manager Legal Services Used the software for: 6-12 months ### "Onboarding Training" March 8, 2021 5.0 As I mentioned before, we are still in the process of implementing and training. We have has a very positive experience with Big Time so far and look forward to using it daily. Pros We are in the process of implementing the software, but the training and support we have had so far has been fantastic. The software seems to be intuitive and is very user-friendly. Cons We have no complaints so far. Our experience has been very positive. Review Source LZ Lidia Z. Controller Design Used the software for: 2+ years ### "Lidia Zelkina" June 25, 2020 4.0 Pros Project Management, Reporting. Easy of use. Integration with other apps. Cons I like everything about this software. The most i like they reports system. Review Source AD Allyson D. Director of Tax & Accounting Accounting Used the software for: Less than 6 months ### "User friendly and great service" April 2, 2018 5.0 Pros The software is easy to use and integrates with quickbooks seamlessly. We have upped our productivity just by reducing time entry. Cons We would like to be able to add customer and items into bigtime that then sync into quickbooks. It can be difficult to create a new item in the middle of workflow. Review Source Response from BigTime Software April 4, 2018 Allyson, Thank you so much for posting a review - we really appreciate both your time and your thoughts - they mean a lot to us. We are also very pleased that you find our software easy to use and that you have had a positive experience with our customer success and support personnel. We want you to reach out to us if you have ANY questions, concerns, or issues. Regarding your issues about adding new customers and items into BigTime, we would love to know more about this issue. It should be fairly straight-forward to add new customers, clients, projects, or jobs and have them sync over to your Quickbooks. Please do reach out to us at success@bigtime.net and let us know more about this and we will do what we can to clarify or resolve this concern, if possible. Thanks again so much for your review. Looking forward to hearing from you soon. The BigTime Customer Success Team LO Laura O. Office Manager Civil Engineering Used the software for: 2+ years ### "Great for billing, expenses, and timesheets." September 6, 2017 5.0 Invoicing, expenses, timesheets, and keeping track of employee time off. Pros Keeps track of billing, expenses, and timesheets in a simple, easy to use manner. It's easy to view all employees records and keeps track of PTO as well. Cons Every now and then we need to disable and enable the sync with our QB. Customer service walks us through the issues. Review Source TN Troy N. Office Manager Accounting Used the software for: 6-12 months ### "Support" November 23, 2018 1.0 Service was way more responsive in the past, it has taken a plunge as of recent. Impossible to reach them, Beware. Pros Ease of use and connections to other platforms. User interface is pretty straightforward. Time billing is very good, engagements are simple, but perhaps someday will be upgraded. Cons Integrations can be a bit tricky (not unique to bigtime but no exception either). No way to backup data if and when things break (and they do) you can be in trouble. Review Source mN mary N. Computer Technician Computer Hardware Used the software for: 6-12 months ### "A great application for project tracking" December 20, 2021 5.0 Pros It's great when time-tracking projects as it reduces manual tracking. It also produces reports which provide a general but good financial overview. Its integration with QuickBooks is also a great feature. Cons I think it's quite straightforward in its use but it would be nice if the invoicing could be more customizable. Review Source GE Glen E. CPA Accounting Used the software for: 1-2 years ### "Great Product" February 6, 2018 5.0 The customer service is able to handle any issues fast and thats great! Pros Love using this product. It is user friendly and the interface is easy to use. The customer service is fast and helpful. Review Source Response from BigTime Software February 12, 2018 Glen, Thanks so much for your review - we could not be happier that you are enjoying using Big Time, that is some very high praise for us! :) Please let us know if there is anything that we can do to make your Big Time experience any better, and please recommend our product to your friends, customers, clients, and peers! Thanks again, The Big Time Customer Success Team RW Roy W. Dir Finance & HR Construction Used the software for: 2+ years ### "Great Product! " December 21, 2018 5.0 Excellent! Highly recommend. Pros Ease of use for employees entering time and expenses making our backend payroll processing more efficient. Cons Great product. Would like a bit better responsiveness when calling tech support. Can't always reach an associate immediately. However service provided from support is impeccable when connected. Review Source Response from BigTime Software December 27, 2018 Roy, Thanks so much for this review! It is most appreciated and we're very happy that you find BigTime as a great product and that its making your life a little easier! Bear in mind that you can always contact our Support Team via email, phone, and chat and we strive to respond as quickly as possible. :) Please let us know if there is anything we can do to help more! Thanks so much, The BigTime Customer Success Team LF Laura F. Administrator Mechanical or Industrial Engineering Used the software for: 2+ years ### "error fixed quickly " May 15, 2017 5.0 I like the reporting. I can generally find the right reports. Pros Software is very easy to use. I have had no trouble using this software and would recommend it to others. Cons I have no cons expect perhaps on the reporting. Having all the reports is very nice, but sometimes its hard to find the one that i need. Review Source BR Brandon R. Scheduler Construction Used the software for: Less than 6 months ### "Implementing BigTime" August 13, 2019 5.0 Pros As a new user, I have not experienced first hand all that BigTime has to offer. But Sylvia, who guided us through the Onboarding process, was able to successfully show us all the capabilities that BigTime has to offer so far. The ease of tracking hours, expenses and invoicing will help save the company money in the long run Cons As a new user, I do not have any complaints about the software. Review Source Response from BigTime Software August 14, 2019 Brandon, Welcome to BigTime and thanks so much for posting this review - we really do appreciate it! We are most pleased to hear that your initial impressions of BigTime and your training with Sylvia have been positive. We work hard to make sure that both our software and our services are top notch and we're pleased that you're enjoying the benefits thereof. Please do not hesitate to reach out to us if we can help you in any way. The BigTime Customer Success Team VR Verified Reviewer Operations and Finance Information Technology and Services Used the software for: Less than 6 months ### "to the point time and expense entry site" February 13, 2019 5.0 It has so far been a pleasant experience and I am enjoying using the site and its functionality. Pros Ease of use is a plus. The support and knowledge base is great. Cons It would be great if every screen was exportable and if the customer had the ability to alter what they are seeing. Some screens are not too user friendly and I would love to be able to move boxes, make some smaller and some bigger. Review Source TF Tracy F. Office Manager Utilities Used the software for: Less than 6 months ### "Nice user experience for PM " February 25, 2020 5.0 Pros Easy to user with vast features to see progress, expenses, time, etc in various project work Cons Neutral at this time and don't see any dislikes about the software - it's functioning very smoothly at this time Reason for choosing BigTime Better solution for our needs Review Source Response from BigTime Software February 27, 2020 Tracy, Thanks so much for taking the time to leave us a review here at BigTime - we really do appreciate everything our users have to say - the good and the not so good. ;) We're very happy that you're finding the software easy to use and enjoying our broad feature set. We look forward to helping you more in the future - please do not hesitate to reach out to us! Thanks again, The BigTime Customer Success Team DL Diane L. Bookkeeper Management Consulting Used the software for: 1-2 years ### "BigTime Great Customer Support" July 14, 2016 5.0 We have been using BigTime for about a year and a half now and it integrates great with QuickBooks online for expenses. We primarily use it for Time Logging and Expense reports but use a ton of the reports for other information we track outside of the App. Pros Very easy to use and intuitive. Customer Service has been very responsive when we have contacted them. Cons Only because I haven't actually used it I am not sure how well the upload of time to QB will work. I am going to start playing with that soon. Review Source SW Sabrina W. Marketing Director Civil Engineering Used the software for: 1-2 years ### "Small Business affordability" August 30, 2018 5.0 Pros I love that it syncs with QuickBooks and makes my life easier. Cons Took me a little bit of time to figure out exactly how to set it up. Review Source Response from BigTime Software September 4, 2018 Sabrina, Thanks so much for taking the time to post a review for us here at BigTime - we know your time is valuable and it means a lot to us that you'd let us know how we're doing! We're very pleased that out software and service are helping you do your job quicker and easier - please let us know if there is anything we can to to assist you more! Thanks again, The BigTime Customer Success Team EP Erin P. Accountant Civil Engineering Used the software for: 2+ years ### "Our office loves BigTime Software" August 31, 2017 5.0 Ease of report and project tracking for employee's hours. Pros Easy to use and implement into an office. Integrates with Quickbooks and allows small office to have affordable project management sofware. Cons Easy to delete things in the system. I had to roll back our system to a back up to recover a project. Review Source JF John F. Managing Consultant Construction Used the software for: Less than 6 months ### "Simple and provides what we need to track time and expenses." February 23, 2018 5.0 The ability to track time and expenses. Pros Easy to use, simple yet able to detail what is needed to enter in time and expenses. Finding it east to manage my time using it throughout the day, each day. The mobile app makes it portable and able to keep current on my entries. Cons Still learning how to track projects in the most efficient way but I need to spend more time working with the reports. Review Source Response from BigTime Software February 23, 2018 John, Thanks so much for your review, it truly means a ton to us at Big Time to know that we're helping make your day run smoother and easier. :) Regarding the tracking of projects, we can offer tons of assistance. For example, here's a great KB Article that provides a great "starting place" for learning more about managing projects that should be of some help: https://kb.bigtime.net/using-bigtime/#managing-projects Also, we would highly suggest watching the Project Management Webinar, it should provide a ton of insight: https://www.youtube.com/watch?v=pMcaLnyJseM We hope this helps. Please feel free to reach out if you have any questions, concerns, or issues. The Big Time Customer Success Team LL Lea L. Office Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Positive experience with tech support" December 13, 2017 4.0 Pros This is a review in Tech Support who was able to help us reestablish our connection to QuickBooks accounting software and proceed with payroll. Cons This is difficult to answer as we have not received training on the full functionality of BigTime and do not know it's full capabilities. Review Source Response from BigTime Software December 14, 2017 Hi Ms. Lea, We are glad that we were able to help you get the assistance you needed to process payroll. Let us know if we can be of any further assistance! Best, Customer Success VR Verified Reviewer Senior Project Manager Marketing and Advertising Used the software for: I used a free trial ### "Pretty much does everything! " October 27, 2019 4.0 Overall the fact that everything's integrated into one platform makes Bigtime a great timesaver for any organization. Pros Bigtime is great in that it's super feature robust and serves as an integrated platform for time tracking, task assignment as well as financials. Cons Sometimes the task assignment workflow can be a little clunky and seems to generate some unnecessary email clutter. Review Source AR Alicia R. Account Manager Used the software for: 2+ years ### "Fast and excellent support. Very satisfied and highly recommend!" September 21, 2017 5.0 Pros Easy to use. Makes life easier by uploading the time directly to QuickBooks for easy payment processing of independent contractors. Cons Difficulty handling large number of projects. When projects are made inactive in QuickBooks the information is not reflected on Big Time. Review Source LJ Ladini J. Senior Associate Program Development Used the software for: Less than 6 months ### "Starting off with baby steps with opportunity to Scale" May 31, 2019 4.0 It has been confusing at first but paying for the premium level and having a dedicated solution support, rep has been tremendously helpful Pros BigTime has been great given that we have never tracked time and as we slowly integrate this into the company culture, we don't have to have the full infrastructure built out day one, it is adaptive and can scale with us Cons I think some of the buttons to finalize items aren't the most overt (I would simply love a "SUBMIT" button for Timesheets) Review Source Response from BigTime Software June 3, 2019 Ladini, Thanks so much for leaving a review for us here at BigTime - we are very happy to hear that things are going well with you and your software! Please do feel free to reach out to us here at Customer Success if we can be of any help to you at all - we stand ready to assist in any way we can. Hope to hear from you, The BigTime Customer Success Team Similar Products Featured ## Related categories [Time and Expense](https://www.capterra.com/time-and-expense-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Resource Management](https://www.capterra.com/resource-management-software/)