# Page 14 | BigTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is BigTime the right Time Tracking solution for you? Explore 658 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131076/BigTime/reviews --- BigTime 4.6 (658) [View alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of BigTime ## Showing most helpful reviews Showing 326-350 of 658 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use LS Lorena S. Interim General Manager Civil Engineering Used the software for: Less than 6 months ### "BigTime does it all" December 5, 2020 5.0 Pros My organization sees the value in the ease of timesheet submission and expense tracking. Cons There are a few repetitive fields but overall no complaints. Review Source MV Mariela V. Admin Architecture & Planning Used the software for: 1-2 years ### "Admin" August 28, 2018 5.0 My experience has been very good. No major issues to address. Pros Very user friendly and easy to navigate. Cons Have not run into any serious problems. Review Source Response from BigTime Software August 30, 2018 Mariela, Thanks so much for posting a review for us here at BigTime! We sincerely appreciate all of your feedback and we're super excited that our software and customer support have been providing you with a positive experience. Please do not hesitate to reach out to us if you have any questions, comments, or issues. Thanks again, The BigTime Customer Success Team VR Verified Reviewer Accounting Manager Marketing and Advertising Used the software for: 1-2 years ### "Chat- Life saver ! " May 14, 2019 5.0 Pros I love that its so easy to use! Its so difficult to change people's ways, but since this is so simple I've had a really good experience! When I have a question about ANYTHING its so easy to hit the chat button and have an expert help pull the right report or even create it for me. Love the accessibility! Cons I guess a con would be not finding it sooner! Review Source Jippy T. Good invoice software Restaurants Used the software for: Less than 6 months ### "Good invoice software" June 3, 2019 4.0 Pros I liked it for invoicing some employees. We tried this out to see if it can replace our current invoice software and so far it worked pretty well! I think we will begin to use in the next month or 2 as it seems more simple than our old payroll and invoice software. Cons It was easy enough for me but another employee had a little trouble inputting data, but luckily the customer service helped out! Review Source Response from BigTime Software June 4, 2019 Jippy, Thanks so very much for posting this review. We are very pleased that BigTime is a good invoice software and that it is helping you reduce your overall invoicing time - and that our customer support has been helpful to you as well! Please let us know if there is anything else we can do to help you. We're happy to help. The BigTime Customer Success Team VA Virginia A. Bookkeeper Architecture & Planning Used the software for: 2+ years ### "Quick solutions to technical issues" November 28, 2018 5.0 BigTime solves our issues by syncing time into Quickbooks and allows the Architects to effectively manage their projects by tracking resources spent on each one. Pros The program is easy to use and easy to sync with Quickbooks which is most important to use. The Architects like the program because it is also easy to use and easy to manage their projects. Cons I don't have any negative experiences with BigTime Review Source RK Ryan K. President Information Technology and Services Used the software for: Less than 6 months ### "President" April 27, 2019 3.0 Pros Integration with QuickBooks and tracking all of our time and expenses up and down the organization. Cons I find it extra clunky and not user friendly. I've been using a free version of Toggle for years, and I am shocked at how much more complicated simple timers in Big Time are. For example, how hard would it be to show me the start and stop time when i stopped my timer (an hour ish later than when I was supposed) so that I could easily know how to edit it. Stuff like that all day. Our set-up and integrations with QB have been painful. Multiple emails to our onboarder and now an open case and we still can't match categories between BT and QB even though they "should" line up (i.e. created in both systems). Review Source nS navroop S. director Used the software for: 1-2 years ### "excellent; learned some new tricks. Like linking" January 4, 2018 5.0 Pros the software is very simple; report feature is very strong. overall this system is pretty robust. Online support is strong once you engage them. Cons Review Source Response from BigTime Software January 5, 2018 Navroop, Thanks so much for your review! We're very happy that our Webinar was able to help make your life a little easier. That's our goal here at Customer Success - to save you time, effort, and money! Please reach out to us if you have any questions, concerns, or issues... Thanks again, The BigTime Customer Success Team JS Jim S. Owner Management Consulting Used the software for: 2+ years ### "Always great service .. Product name speaks for itself ! " June 21, 2016 5.0 Easy product to use ....web Interface Speaks for itself .. Quickbooks interface is 100 times better than Intuits that it replaced Pros Ease of integration ... Your mobile app makes it very easy to maintain my hours and I am able to be accurate and quick about invoicing my clients Review Source BE Bridget E. Senior Construction Accountant Used the software for: Less than 6 months ### "Switching to BigTime has saved us a large amount of time and makes our invoicing more accurate." April 4, 2018 5.0 Pros The software is very intuitive and customizable. It's easy to set up and use and has great customer support. Cons Organizing the reports can seem a little daunting as there are so many options for customization. However, once you can outline your goals and play around a bit, it's very doable. Review Source Response from BigTime Software April 5, 2018 Bridget, Thanks so much for taking the time to leave a review for BigTime! We are very pleased to learn that our software is saving you time and making your business run more efficiently. We're also very pleased that our customer support is helping you too - we work very hard to make sure that our support staff are among the best out there. Regarding the customization of BigTime Reports, please refer to these BigTime resources, which should shed some light on this area of BigTime. Reporting Webinar: https://www.youtube.com/watch?v=bS\_lGlFvy9o Many KB Articles on Reporting: https://kb.bigtime.net/using-bigtime/#using-reports Again, thanks so much for leaving this review - please do not hesitate to reach out if we can assist in any way. The BigTime Customer Success Team JJ Jacqueline J. Partner / Architect Architecture & Planning Used the software for: Less than 6 months ### "Dove into BT at first without support. Once I ran into roadblocks, support was there~" January 25, 2018 5.0 Great control; one stop shop for all project and client data; ease of interface with QB online! Pros \-depth of functionality - flexibility in managing different projects which have different metrics for performance and / or different reporting requirements! Cons Some simple functions are not easy to find without support; ie: linking tax codes to invoices. Also, being able to see a preview of a pdf invoice before having to generate it and then look at it, would be MUCH more helpful and save a lot of time mucking around with pdf's trying to get formatting correct. Review Source Response from BigTime Software January 29, 2018 Jacqueline, Thanks so much for posting your review - it is so appreciated and we're very pleased that you're happy with your Big Time. :D One tip that might help in terms of reducing the learning curves of those simple functions is utilizing our extensive Knowledge Base: http://kb.bigtime.net/ - there are hundreds of articles there that cover a wide range of BiG Time functionality from simple to complex. Hope this helps! The Big Time Customer Success Team tM theresa M. office manage Accounting Used the software for: 2+ years ### "Pretty good value " September 6, 2017 5.0 Pros They have good customer support. It does the job for our small firm. The ease of syncing over to quickbooks is good. Cons I get confused sometimes on their terminology, knowing exactly what they mean and how it relates to what I am trying to do. Review Source AL Alec L. Associate Human Resources Used the software for: 1-2 years ### "BigTime is easy to use" February 18, 2020 5.0 Pros Easily track time for my projects and interface is very flexible and versatile. Cons I wish there was a way to track different type of billing rates (ie. daily, monthly) Review Source Response from BigTime Software February 20, 2020 Alec, Thanks so much for taking the time to post a review for us here at BigTime. We sincerely appreciate all of the feedback we get from our users and we're super excited to hear that you're finding BigTime easy to use, flexible, and versatile. Regarding additional features, we do have a way that users can request new features be added to BigTime. Please reach out to your Success Rep to find out more, or email us here at Customer Success. Thanks again! The BigTime Customer Success Team DP Dung P. Associate Investment Banking Used the software for: 6-12 months ### "Great Product" November 6, 2019 5.0 Great experience so far. Pros Easy to use and very tailored to each business' needs. Cons None. I have nothing negative to say about this software. Review Source Response from BigTime Software November 7, 2019 Dung, Thanks for this review - we really appreciate your feedback and are very pleased that you're finding BigTime to be a great product that's easy to use and helping you get things done. Please reach out to us if we can assist further in any way. The BigTime Customer Success Team MM Max M. Analyst Information Technology and Services Used the software for: Less than 6 months ### "BigTime is a great software for managing time entries!" December 11, 2017 4.0 I like it overall. I think a Chrome extension/Firefox plugin for the timer would be awesome. I currently use Toggl for tracking my time time throughout the day because of that, I then use BT for the actual timesheet. Pros I think that the usability of the timesheets is very high, as well as the ability of administrators to go back and adjust entries. Cons I think that there are some areas that could be developed a little more, mainly My Company > Project List > Project. I think a standalone section for accessing a project could be helpful, rather than needing to stay on the list. However, I also see a lot of cases where the list is helpful. Maybe a popup window or a separate section that gives the user a larger view of the Project they are working on. Review Source LD Laura D. office manager Civil Engineering Used the software for: Less than 6 months ### "Looking forward to Bigtime changing the way we do everything" November 25, 2019 5.0 We haven't officially started using it yet. I would like to mention Brannon Hollingsworth Software Implementation Consultant, he has been so very patient and helpful throughout this entire process. I am so glad we have him on our side. Pros The fact that you can do almost anything you want - total customization. Cons Getting it all set to use. Wish we had a Bigtime person to come to our office and walk us thru setting it up. Alternatives considered [BQE CORE Suite](https://www.capterra.com/p/141096/BQE-Software/) Reason for choosing BigTime Bigtime was chosen because it can do everything we are looking forward to doing and the QB interaction. Review Source Response from BigTime Software November 26, 2019 Laura, Thanks so much for your review of us here at BigTime - we really do appreciate all our client's feedback. We're certain that your implementation will go smoothly and will truly help streamline the way you do business. We look forward to helping you more - do not hesitate to reach out to us. Thanks again, The BigTime Customer Success Team AD Amy D. Office Manager Building Materials Used the software for: Less than 6 months ### "Newbie!" December 6, 2022 5.0 We are in the beginning phase of this software and are super excited to streamline BigTime for expense tracking, PO tracking and basic cleanup of our current system! Pros We are just getting started, hopefully the ease of this product is as pitched! Cons Nothing to dislike at this time (we are new)! Reason for choosing BigTime My initial contact with \[SENSITIVE CONTENT\] (sales) was very good and he listened to what our small company was trying to achieve. He made BigTime seem like it was going to be exactly what we needed at the time and explained the ability of the software to grow with our needs. Review Source AC Audrey C. Office Manager Environmental Services Used the software for: Less than 6 months ### "We recently switched to Bigtime Pro and for the most part it was an easy transition. I've contacted " April 6, 2018 5.0 Pros The transition from the old software was smoothe. The App is an awesome addition and is very easy to use. Cons The capability of the App to log credit card expenses is one of the upgrades we're waiting on. My employees love the app but we can't use it because they can't log their credit card expenses. Review Source Response from BigTime Software April 9, 2018 Audrey, Thank you so much for leaving a review for BigTime and for the services you've received. We're very happy that your transition has been smooth and that you're finding the software easy to use! Regarding your Con, please know that we're absolutely aware that this is an issue and it's in our "job jar" of problems to solve - you can count on that. In the meantime, an alternate solution is instead of using the app, you can always login to BigTime via your mobile browser at the following URL: http://iq.bigtime.net When you do so, you'll have all of the functionality of using BigTime from your PC, but through your phone - including the ability to log your credit card expenses. We hope this helps! The BigTime Customer Success Team SL Stacey L. Owner Accounting Used the software for: 1-2 years ### "Small Accounting Business Time Keeper" June 14, 2017 5.0 Pros I love that I can log my time or start a timer on my phone to keep up with my billable time on the go. I also love the functionality with Quickbooks Online. Cons It can be a little glitchy sometimes on my iPhone but it has gotten better over time. Sometimes the timer won't stop or it will double the time. A little annoying, but not so much that I have considered going elsewhere. Review Source PL Pamela L. Sr. Manager Asset Management Oil & Energy Used the software for: Less than 6 months ### "Excellent Customer Support!" August 12, 2021 5.0 Easy to use, easy to set up, great support Pros BigTime gives us a line of sight into our true costs per client and our gross margins. We are able to see what each employee is working on, benchmark how long a task should take, where we have underutilized staff, and which clients are better managed. Cons Nothing, our management team loves BigTime! Reason for choosing BigTime The support is 5 stars! They have built several custom reports for us to give us the information exactly how we wish to see it. They respond immediately to support requests! Review Source Paul H. Relief Manager Gambling & Casinos Used the software for: Less than 6 months ### "BigTime Review" March 23, 2021 5.0 Over all this software works perfectly for any small office. Also any one can easily learned to use this software in just one training season and when I learn how to use this software I had no problems. BigTime would be definitely be a big time saver. Pros Installing and having and using this software for both timekeeping and project management has been a big timesaver for me. Being able to look into review and approve timesheets really quickly, and also to keep track of task completion proved to me and this software is exactly what the project managers needed. Cons I can only think of this software needs the ability to be able to customize invoices and allow me to to have them how I want them to be. Review Source HM Hillary M. Architectural Intern Architecture & Planning Used the software for: Less than 6 months ### "Great software to simplify day to day business!!" January 17, 2020 5.0 Now we only have to log into one software instead of one to track our time, one for project scheduling and another for invoicing. It really saves time and makes the day to day work a lot easier. Pros My favorite thing about BigTime is being able to do so many things with one program. Being able to track time, monitor project scheduling and invoicing in one place is awesome! Cons I haven't found anything that I dislike so far Switched from [Minute7](https://www.capterra.com/p/161922/Minute7/) So that we could do everything in one place Review Source Response from BigTime Software January 20, 2020 Hillary, Thanks so much for taking the time to post a review for us! We sincerely appreciate you taking the time to let us know how we're doing. We're very pleased that you're finding BigTime great and easy to use and that it is simplifying your every day. Since that is one of the reasons we created the software to begin with, we could not get any higher praise! Please do continue to reach out to us and let us know if there's anything we can do to help you in any way! Thanks again, The BigTime Customer Success Team Jatin S. Business Analyst Computer Software Used the software for: 6-12 months ### "A reliable time tracking tool" February 5, 2019 5.0 Pros It is very simple to navigate, it comes both in mobile as well as desktop versions Cons Timesheets dont get easily submitted, it gives errors which causes submissions to fail Review Source Response from BigTime Software February 6, 2019 Jatin, Thanks so much for posting a review for BigTime! We sincerely appreciate the time and effort you took to do so and the fact that you are finding our software reliable and simple is truly excellent! If you are having errors when you submit your timesheet, you should immediately reach out to our Support Team (support@bigtime.net) and be sure and include a screen capture or image of the error you've received, as this is not normal functionality. Please do reach out to us and let us know if there is anything we can do to assist you more. Thanks again, The BigTime Customer Success Team VR Verified Reviewer Junior Programmer Oil & Energy Used the software for: Less than 6 months ### "Just finished a chat with someone at BigTime to help me with some features of BigTime." July 24, 2018 4.0 This software simplifies our time and expense tracking. It also makes invoices based on time and materials easy and fast. Pros It simplifies a lot of our processes. Our guys are working at multiple client sites per day and it's hard to imagine tracking everyone's time and expenses in another way. I'm pretty impressed with how the software assigns time to invoices, it feels pretty slick. Cons Sometimes the software can feel a bit finicky, as in it feels like if you don't do things a particular way then the software or reports might not work quite like you would expect. I'm also getting the impression that this software works best when integrated with QuickBooks, which my company hasn't done yet. Review Source CD Chris D. Business Manager Civil Engineering Used the software for: Less than 6 months ### "Excellent Service" March 12, 2020 5.0 The process of evaluating the software, utilizing a trial, and deciding if we should purchase was incredibly professional and helpful. One of the best sales experiences we have had. Pros The software is intuitive for new users. The developers have anticipated the normal problems we encounter in our business and created solutions. Cons We have not yet had any negative experiences. Review Source Response from BigTime Software March 19, 2020 Chris, Thanks so much for taking the time to post a review for us here at BigTime. We sincerely appreciate the time and effort, as well as the feedback! We're very happy to hear that you're finding the software intuitive and the process overall has been a positive one for you. We're looking forward to serving you more in the weeks, months, and years ahead! Let us know if we can help in any way, The BigTime Customer Success Team DD Denise D. Executive Assistant Used the software for: Less than 6 months ### "Growing pains but at the end of the day will be worth it." May 10, 2018 5.0 Pros Invoices are more professionally done, time entry easier. I am able to jump right on and ask questions or print off instructions on how to do something in the system, step by step. Cons Today I was unable to fix a problem by myself no matter how many times I went over and over each field so had to request help which was frustrating. Review Source Response from BigTime Software May 21, 2018 Denise, Thanks so much for taking the time to post a review for us here at BigTime - we really appreciate your thoughts and the fact that you chose to share them with us. We are very pleased to hear that our software is saving you time and effort and that you're finding somethings really simple and easy to follow. We work hard to make it just so and could not be more pleased that you find it as such! We hope that despite your frustration, that our support team was able to help you with your issue. If not, please do not hesitate to reach out to us at support@bigtime.net and let us know about our experience. We hope to hear from you soon! The BigTime Customer Success Team Similar Products Featured