# Page 15 | BigTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is BigTime the right Time Tracking solution for you? Explore 658 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131076/BigTime/reviews --- BigTime 4.6 (658) [View alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 15 - Reviews of BigTime ## Showing most helpful reviews Showing 351-375 of 658 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VL Veronica L. Accounting Manager Used the software for: 2+ years ### "Outstanding Assistance" July 14, 2016 4.0 I had been working on trying to post some expense reports for days but kept trying different things but none of them fixed my issue. I decided to reach out to Customer Support and my issue was solve in less than an hour. Mary was awesome and I wish I had reached out sooner. It would have saved me so many wasted hours. Pros The ease of posting multiple expense reports at one time and the ease of running reports. Cons I wish there was a date of approval on the expense reports. Review Source VR Verified Reviewer M.S Electrical Engineering Graduate Student Used the software for: 6-12 months ### "Good software to project tracking" June 23, 2018 4.0 Pros Best software for tracking the activity and expenses of any project. Has a very user-friendly interface and a large number of features. Cons I have no complaints about this software. Their support has been very responsive to all the questions I have asked. All is not pricey at all. Review Source AD Anna D. office manager Accounting Used the software for: Less than 6 months ### "Project Management Software" February 4, 2021 5.0 Pros Very user friendly, easy to navigate, and the customer support and service Cons The manual timers, i would prefer to just have the timer start when employees start the task Alternatives considered [SmartVault](https://www.capterra.com/p/82811/SmartVault/)[CCH iFirm](https://www.capterra.com/p/185242/CCH-iFirm/) Reason for choosing BigTime The software seemed the easiest to implement, train staff and their customer service was great Review Source PS Payal S. Account Executive Marketing and Advertising Used the software for: 2+ years ### "Fast Learning, Slow Going" July 30, 2015 3.5 Pros BigTime's layout is simple, making the time tracking software easy to understand and pick up with little guidance or customer support. You can customize data entry by project type and task, and the notes section makes it easy to log your progress. Cons BigTime can experience delays or hiccups when deleting projects and notes. If a project's notes are deleted before the time entry, an error message will pop up and automatically reconfigure the cells you are trying to delete. An auto-save function is needed to prevent loss of data when the software times out - which happens often. Review Source VR Verified Reviewer Consultant Insurance Used the software for: Less than 6 months ### "BigTime is BIGTIME" March 18, 2020 5.0 It has been great for collecting all of the time sheets for myself and fellow consultants. Pros Software is easy to use daily and easy to learn. I've used these types of systems for over 25 years and this one finally has it right! Cons Nothing yet! It's done everything thing I've asked and needed. Review Source AR Anthony R. Sales Information Technology and Services Used the software for: 6-12 months ### "Spectacular 10/10 " May 23, 2018 5.0 Pros What I liked most about BigTime was how user friendly this product is as a whole. BigTime really nailed a great balance of professionalism and fun with a huge time saved. Cons It took me a few days to get the hang of it after switching from our previous product, I will never look back after using BigTime. Review Source VR Verified Reviewer Certified Public Accountant, Partner Used the software for: Less than 6 months ### "very helpful and easy to understand" June 8, 2018 4.0 Pros easy to use, user friendly. easy to correct errors and edit entries. easy to have multiple rates and track tasks Cons i don't like how it doesn't save automatically. you have to hit save each time you do something. so i've found a lot of things didn't get saved. Review Source RF Robert F. Cfo Accounting Used the software for: 2+ years ### "Bigtime review" November 17, 2016 4.0 We have used Bigtime for many used. Cloud based and easy to use Like integration with QB Our staff enters time and we do all our invoicing with it also, and then sync with QB Pros Integration with QB Cons Service not great Review Source LC Lorenzo C. Marketing Analyst Entertainment Used the software for: 6-12 months ### "BigTime makes easier to manage project" March 27, 2019 5.0 Pros Extremely flexible – it adapts easily to the needs of a business thanks a variety of features available Cons It should offer a more clear written guideline on features instead of just videos Review Source Response from BigTime Software March 28, 2019 Lorenzo, Thanks so much for taking the time to post a review for us here at BigTime - we truly appreciate it! We're very glad to hear that BigTime is making it easier for you to manage your projects and the you're finding the software flexible and adaptable to your needs! Regarding written guidelines, we can certainly help you there, as we have a tremendous Knowledge Base filled with articles on every topic you can imagine within BigTime. You can access the Knowledge Base here 24/7: http://kb.bigtime.net/ We hope this helps; thanks again! The BigTime Customer Success Team DB Deborah B. Client Services Manager Used the software for: Less than 6 months ### "Fairly easy to learn, and the customer support is great. " May 22, 2017 5.0 Ease of keeping track of all of the engagements for each client in one place; the ability to run reports that are extremely helpful and able to be customized so that I can see the exact information I want. Pros The software has LOTS of functionality - we were very pleased with everything it can do. The only times I have had to contact Customer Support are when I am trying to learn a new function; the system is very stable and never crashes, unlike some of the programs we use! Cons I would like it if there was an interface back from QuickBooks to Big Time to update the status of invoices as they go through the billing process. For example, when an invoice gets sent to a customer, or paid, QB would automatically change the status in Big Time to Sent or Paid/Closed. Right now, I am updating the statuses in Big Time manually, and it is a pain to keep Big Time and QB in sync. Review Source MS Meghan S. PR Professional Marketing and Advertising Used the software for: 2+ years ### "Easy to Use, Not Very Robust" July 30, 2015 3.5 Pros BigTime simply does what it needs to do. It provides a simple, interface for quick time tracking throughout the day. Cons As much as I love the simplicity of the interface, it can be tedious adding each client and respective project. Though tediousness is the nature of time tracking, BigTime could use some additional features to make it easier to track your time throughout the day and make the interface a little more intuitive. My only other complaint is that it is essential to SAVE, SAVE, SAVE every time you track. Auto-saving would be a welcomed feature. Review Source SB Shawn B. Controller Architecture & Planning Used the software for: 2+ years ### "Highly Recommended!" September 7, 2018 5.0 Pros Excellent app. We have been using for 3 years and was the best investment. User interface is very intuitive, integrates easily with quickbooks and the customer support is EXCELLENT! Cons Have not really run into any issues this far! Review Source BC Brian C. Principal Consultant Financial Services Used the software for: 6-12 months ### "BigTime Review: A User-Friendly and Powerful Time and Expense Tracking Platform" December 23, 2022 4.0 overall for timetracking and billing its pretty useful. probably don't leverage enough of its features given its price Pros Allows users to track their time accurately and efficiently, using features such as timer-based tracking, mobile app tracking, and integrations. Cons pricing plans can be more expensive than some other time tracking and billing software Review Source Briana T. Project Assistant, Safety Net Project Philanthropy Used the software for: Less than 6 months ### "Overall good product" October 25, 2017 5.0 Pros This product is very easy to use. so much better than other timesheet systems I have used. I also love the mobile feature Cons I have nothing bad to say about this product. I guess if I had to say one thing it would be that it is hard to edit things. Review Source VR Verified Reviewer CEO Entertainment Used the software for: 6-12 months ### "Helped to improve time tracking and project management" September 28, 2018 5.0 Pros We did not have a proper tracking tool before using BigTime. We are now able to identify a lot more efficiently the time dedicated to each project and customer, thus making our planning better Cons We did not have any issue with the product so far Review Source BN Bryn N. Office Admin Used the software for: Less than 6 months ### "Fast, simple " May 17, 2018 5.0 Pros I love the fact that everything is in one place. It is easy to put time in and it is easy to push it through to billing. Cons The thing that I like the least about this software is the setup. It took many tries to get things how we wanted them. Review Source Response from BigTime Software May 25, 2018 Byrn, Thanks so much for posting this review! Here at BigTime, we really appreciate hearing from our customers and we love hearing that our software is making your life a little easier and that it's keeping all of your data in one place. We're sorry to hear that the setup did not go as smoothly as you would have liked. Please let us know if you need any assistance at all moving forward - we're more than happy to help. Be sure and rely on our Live Chat feature, our Support email (support@bigtime.net), our Knowledge Base, our Blog, and our YouTube channel for any help you might need. Also, feel free to contact Customer Support (success@bigtime.net) at any time - we're here for you! Thanks again, The BigTime Customer Success Team PH Paulette H. office manager Design Used the software for: 1-2 years ### "BigTime" October 18, 2019 5.0 Pros i like the ease of use the most as well as the availability of the support team Cons I do not like the random program glitches Review Source VR Verified Reviewer Office Administrator Civil Engineering Used the software for: Less than 6 months ### "Love the Compatibility with Quickbooks" December 10, 2018 4.0 Overall, It's been great. I would recommend this software. Pros The ease of the compatability with Quickbooks Cons The knowledgebase has not been a lot of help and I have had to reach out to live chat more than expected however the live chat was very helpful. Review Source DR Doreen R. Admin Computer Software Used the software for: 2+ years ### "Big Time User" August 23, 2018 5.0 Pros I really like how Big Time syncs with Quickbooks, It really makes it easy to keep all my records in one place. Cons It took a little getting used to at first. But once I got it down, I get through it pretty easy now! Review Source Response from BigTime Software August 28, 2018 Doreen, Thanks so much for taking the time to post a review for us here at BigTime - we truly appreciate getting feedback from all of our users, and we're very pleased that we're making your job easier! Please do reach out to us if there's anything we can do for you - our job is to make you more successful with your BigTime! Thanks again, The BIgTime Customer Success Team Marilee M. Director of Finance & Administration Higher Education Used the software for: Less than 6 months ### "Much better than options we have used in the past." December 1, 2017 5.0 Pros Ability to easily configure for our needs, great online tutorials and responsive customer support. Cons Some fields are not easily accessible for reports. As an accountant, I would like to see better management of accounts receivable. Review Source MH Matthew H. Staff Accountant Accounting Used the software for: 6-12 months ### "overall a good easy to use and learn system " July 31, 2017 5.0 to be able to accurately account for time and be able to code each time entry to the appropriate category. Pros I like how easy it is to add info to the system. if a client requires additional info it is easy and quick to be able to add that into bigtime Cons when "add timesheet row" the first cell that you can type in is the today hours. If this could be changed to the client number so I can click "add timesheet row" and began to type right away into client to save on time would be great Review Source Emmanuel D. Gestionnaire Retail Used the software for: I used a free trial ### "Logiciel de gestion " September 29, 2023 4.0 Pros C'est l'un logiciel très pratique et simple pour la gestion du temps . Facile à utiliser et à personnaliser pour des services professionnels et d'intégrer d'autres logiciels. Cons Un très bon produit de gestion du temps mais dommage c'est indisponible dans certains pays Review Source ES Elizabeth S. Administrative Analyst Used the software for: Less than 6 months ### "Brea was very helpful and succinct!" January 18, 2018 4.0 Pros I like BigTime's ability to sort and filter when pulling specific and general reports. This really helps me in the functionality, especially when exporting to Excel. It saves me a step there and makes the process a lot more cohesive! Cons Character limits! I don't like that certain tabs in the Project List inhibits the number of characters you can write while describing your project or your PO amount, etc. Review Source Response from BigTime Software January 19, 2018 Elizabeth, Thanks so much for your review - we really appreciate it! We understand your frustration on character limits, but you can always create custom fields for your Projects, and that might help offset this a bit. If you'd like more information on this, check out this helpful KB Article: http://kb.bigtime.net/using-bigtime/managing-projects/the-project-list-view/getting-started-with-custom-fields-for-projects/adding-multiple-custom-fields-for-projects/ Hope this helps! The Big Time Customer Success Team DL Darrell L. Owner Accounting Used the software for: 1-2 years ### "Love BigTime Integration" December 3, 2015 5.0 Pros I own a CPA practice specializing in tax and accounting. We use Professional tax software in our firm and BigTime has the capability of integrating the engagement/project information from the tax program to BigTime. This is a huge time saver for us since we only have to change the status of the engagement within our tax software and it automatically changes the same information in BigTime. We then use the BigTime dashboard to track the progress of each of our tax returns in progress through completion. A huge time saver for us and can get the status information at our finger tips any time! Keep up the great work BigTime? Cons Would like more contact information on the mobile app. Review Source CC Cory C. President Environmental Services Used the software for: Less than 6 months ### "Easy Timekeeping Software that Simplifies our Time!" March 10, 2017 5.0 There are so many timekeeping programs out there. I investigated several different versions and many were just too complicated and cumbersome. We downloaded three different free trials and ended up coming back to Big Time. It was the simplest to use, had the best functionality for our needs, yet is expandable should our needs grow. When I needed help initially using the program I spoke to both Michelle and Brea which were very helpful and within minutes had my official timekeeping software running smoothly. What more can I say? So far so great! Cory Chalmers Host of A&E's "Hoarders" & President of Steri-Clean Inc. Pros Simple yet scalable if needed to add more functions later Cons Would be nice to be able to just put in minutes vs. decibels for time. Review Source Similar Products Featured