# Page 16 | BigTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 16 - Is BigTime the right Time Tracking solution for you? Explore 658 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131076/BigTime/reviews --- BigTime 4.6 (658) [View alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 16 - Reviews of BigTime ## Showing most helpful reviews Showing 376-400 of 658 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DP Deb P. Office Manager Architecture & Planning Used the software for: Less than 6 months ### "Upgraded BigTime is very user friendly" September 20, 2019 5.0 Love their customer service - everytime I got stuck they were there to help me! Pros I like the ease of the integration between BigTime and Quickbooks. Cons Invoicing at first was a struggle but now the developers are listening to their clients and updating to make like easier. Review Source Response from BigTime Software September 24, 2019 Deb, Thanks so very much for posting a review for us here at BigTime - we really do appreciate your feedback! We're very happy to hear that you're finding BigTime easy to use, integrate and that your struggles with invoicing are clearing up. We're also very excited to hear that you're finding our customer support team responsive and helpful! Please let us know if there is anything more we can do to help. Thanks again, The BigTime Customer Success Team SA Sheela A. Accountant Computer Software Used the software for: 6-12 months ### "BigTime" April 22, 2020 4.0 Pros Ease of Use Integration with Intuit Ease of expense tracking Excellent Customer Service Cons Reporting tool, This might be because I am a new user and not yet familiar with the capability. I have to download the available reports in excel to customize per our needs. Review Source CL Chad L. Manager Used the software for: Less than 6 months ### "It was a lot to take in during one training. Brannon was great and answered every question we had." May 10, 2018 5.0 It's made life easier for the guys on our admin side. We can now have our techs from all over the country submit time and expenses without chasing them down. Pros I think it's really easy to use and has all the features we've been looking for. Love the QB integration and how I can customize to needs that our company have. Cons I'd like to have the ability to export select expense from a project to a PDF. My understanding is we can only export all expenses to PDF with photos attached. Review Source Response from BigTime Software May 16, 2018 Chad, Thanks so much for taking the time to let us know your thoughts about BigTime! We really appreciate it and are very pleased that your initial Onboarding went well! We could not be happier that our software is helping your company do things differently - and in a way that makes your life easier...that makes our day! Regarding the printing of your expenses, you can always create a report to show pretty much any data that you desire, and those reports can be exported to PDF. There are also several different ways you can view Expenses once they've been submitted - this KB Article shows you how: https://kb.bigtime.net/using-bigtime/tracking-expenses/submitting-expenses/viewing-submitted-expenses/ We hope this helps, but if not, please do not hesitate to reach out to us for more assistance. There's lots of ways to make things happen in BigTime. Thanks again, The BigTime Customer Success Team VW Victoria W. Bookkeeeper Accounting Used the software for: Less than 6 months ### "Integration with QB and Ease of use" October 13, 2021 5.0 Our implementation with \[SENSITIVE CONTENT\] was a little bumpy, but once we really understood the software, we got it going. Overall, our experience with them has been good. Pros The integration with Quickbooks and the cost of the platform is what appealed to us most. However, we also love the ease of use, both for time tracking and invoicing. Cons There isn't the ability to add tasks/projects to multiple clients at once. Review Source VL Vanessa L. HR Coordinator Management Consulting Used the software for: 6-12 months ### "Best accounting program ! " June 20, 2018 5.0 There is nothing that I do not like ! Recommend it 100% Pros Easy to use, I love that it makes tracking and exporting sales to Quickbook so so easy. The support staff are very helpful all the time to solve any issues that you can have . I love the ability to watch webinar and speak directly with customer service any time I have a issue . Cons You have to manually sync with Quickbook online but it is not a big deal for me so I am pretty happy with this software . Review Source SP Shailesh P. Management Consultant Telecommunications Used the software for: 1-2 years ### "BigTime - Robust tool for time tracking" January 10, 2017 5.0 We have been using BigTime in our company for 2 years now and I am very happy with the ease of use and functionalities it has to offer. I use the timer to calculate the time spent on each project which saves a lot of time. I would recommend Big Time. Pros The ability to track your tie on the project basis. Cons The mobile app is not that user-friendly. Review Source JP James P. senior accountant Used the software for: 1-2 years ### "It has been ok." March 8, 2018 3.0 Pros That it allows us to create and assign tasks for employees. We can also create budgets for time and costs which is helpful. Cons That the reports are difficult to create and the default ones keep crashing. The ability to post payments to QuickBooks would make the software much better. Review Source TN Thao N. support consultant Information Technology and Services Used the software for: 6-12 months ### "Review for BigTime" November 12, 2018 3.0 Customer services is good. Feel like they want customer to achive what they want. Really appreciate that Pros It can be customised and flexible to use. Cons I want something like email notification if it's possible... Review Source Response from BigTime Software November 14, 2018 Thao, Thanks so much for posting your review! We are very happy that you are happy with your BigTime, it's features, and our Support Team! Please do reach out to us and let us know if there is anything we can do to help you more or make your experience more positive! Thanks again! The BigTime Customer Success Team RC Roxanne C. Office Manager and Project Coordinator Civil Engineering Used the software for: Less than 6 months ### "A Lot of Potential!" August 7, 2020 4.0 Overall I have had a pretty positive experience with Bigtime and am optimistic that it will work out great for our company. Pros I like the time tracking capabilities, reporting features and budget tracking features. Cons The implementation was a little tricky and I don't feel very confident in the back and forth between Bigtime and the Quickbooks Desktop that we use. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) For budget tracking/project management features mostly. Review Source HB Heather B. Assistant Director Primary/Secondary Education Used the software for: Less than 6 months ### "Easy to Customize" September 3, 2020 5.0 It has saved a lot of time and increased the accuracy of our client tracking records. The customer support is easily accessible and very helpful. Pros We were able to tailor this software to meet the specific needs of our company. It has saved us time when doing the invoicing and schedule tracking. There are many helpful features and we are able to access the information remotely because everything is online. The customer service is outstanding! Cons Navigating the program takes some getting used to. It helps if you are an experienced computer user; some of my coworkers are having more trouble figuring it out. Review Source JF Jennifer F. Office Manager Architecture & Planning Used the software for: 2+ years ### "Great Product" December 15, 2015 5.0 Pros What we like best about this product is its easy use and great integration with Quickbooks. The timesheet entry is very easy to learn and the reports are very detailed helping us streamline our invoicing. If we ever have a problem customer services is very attentive and responds quickly. Cons If we had to say anything negative maybe it would be that there are too many bells and whistles. Sometimes this makes it hard to just get to the information you need and what's most important for your business. Review Source BS BethAnn S. Office Manager Used the software for: 2+ years ### "Excellent Customer Service" August 3, 2016 5.0 The customer service staff are always so helpful in resolving any questions or issues I may have. They always respond quickly and friendly! Review Source AD Assimi D. Marketing and communication director Telecommunications Used the software for: 2+ years ### "Bigtime review. Good project " February 8, 2023 4.0 Fantastic Pros Best software that facilitates payment processing and its easy to use and user friendly. Cons I think this software is cheap. But it is not bad Review Source AC Audrey C. Office Manager Construction Used the software for: 2+ years ### "GSE's experience" August 3, 2016 5.0 I love the software for our company. The ease of navigating the software is very helpful when training new employees. Pros Easy to navigate Review Source VW Victoria W. Managing Partner Marketing and Advertising Used the software for: Less than 6 months ### "Great Process Improvement" November 19, 2020 5.0 Time management and profitabilty Pros The ease of use was the best part. Implementation and training was easy. Cons The integration with quickbooks was the hardest part Alternatives considered [Timesheets.com](https://www.capterra.com/p/132754/Timesheets-com/) Reason for choosing BigTime Customer service and price Review Source PT Paul T. Owner Accounting Used the software for: 2+ years ### "Great customer service" January 17, 2017 5.0 Brea was great and her knowledge regarding Bigtime is extensive. She solved an invoicing issue we were having in a very inventive way. Review Source AR Ariadna R. Arquitecta Architecture & Planning Used the software for: I used a free trial ### "BigTime" October 2, 2023 5.0 Pros Es un buen programa para llevar un recuento de las horas Cons Hay aplicaciones con los mismos usos que este programa más faciles. Review Source VR Verified Reviewer Associate Accounting Used the software for: Less than 6 months ### "BigTime for Time Tracking" December 8, 2018 5.0 We recently switched our monthly invoicing process from Quickbooks Online to BigTime, mainly for the purpose of saving time with tracking projects by customer and the ease of this information flowing seamlessly in to the invoice. It didn't take long for all users to adapt to the new user-friendly system, and invoicing is so much easier to track now. Pros The software is very user friendly. All employees were able to get the hang of tracking their time through it in no time. Cons I originally didn't like that you could only send an invoice to one person at a time, but that functionality has been updated! Review Source SS Sarah S. Administrative Manager Management Consulting Used the software for: Less than 6 months ### "BigTime Timesaver" September 10, 2018 5.0 Really like the personal service, support has been excellent, and we are so thankful to finally have an accurate system in place for invoicing directly from our timesheets. Pros BigTime has successfully moved our invoicing from a painful manual task to a simple automated one Cons We are just in our first month as users and so far everything is going great! Review Source Response from BigTime Software September 11, 2018 Sarah, Thanks so much for taking the time out of your busy day to write a review for us here at BigTime. We really appreciate everything that you have to say and we could not be more pleased that we are saving you and your company time and money - that's one of the reasons why we exist! We are also very happy that you are pleased with our customer service and support - we work very hard to provide the very best experience for our users - please do not hesitate to reach out to us if there is any other way we can help! Thanks! The BigTime Customer Success Team RK Rita K. Admin Warehousing Used the software for: Less than 6 months ### "Big Time Customer Support" April 3, 2019 5.0 Time tracking, billing, project management. Pros I like the customer support and live chat feature the best . \[SENSITIVE CONTENT HIDDEN\] helped me out through the live chat feature and was very helpful and walked me through each step! Cons There is nothing that I dislike at the moment. All my needs have been met Review Source Response from BigTime Software April 4, 2019 Rita, Thank you so very much for posting this review! We are most pleased that you're finding our Chat feature and our Customer Support helpful. We work very hard to make certain that we serve you best! Please do not hesitate to reach out to us if we can be of further assistance. Thanks again, The BigTime Customer Success Team VR Verified Reviewer Writer Writing and Editing Used the software for: Less than 6 months ### "Perfect Time Tracking App" November 28, 2020 5.0 Pros Since we have recently expanded the writing team for several clients, it's critical that we can keep accurate track of the hours worked for everyone, myself included. With BigTime, we can track employee hours worked and get them paid easily. We previously used pen and paper to track and found that sometimes they were underpaid or overpaid, but BigTime fixed all of that! Cons There's nothing to dislike about it. The learning curve isn't very steep and you can track the time your employees actually spend working so they can get paid accurately! Review Source SG SANDRA G. office manager Design Used the software for: 6-12 months ### "BigTime review" December 11, 2018 3.0 great support Pros Easy to set up the program to work with accounting Cons a bit confusing at times with the sync agent Review Source Response from BigTime Software December 19, 2018 Sandra, Thank you for posting this review for us here at BigTime. We truly appreciate the time and the effort you took out of your day to post this for us - it means a lot! We are very pleased that you found our setup easy and straightforward and that you're finding our Support team "great" - we work very hard to make this a reality! Regarding the Sync Agent, there are many avenues available for help on this topic, including our Live Chat, our Support Line and Email address, and our Knowledge Base. Here's just one of many articles that might be of assistance: http://kb.bigtime.net/bigtime-configuration/quickbooks/connecting-to-quickbooks-desktop/sync-agent-faq/ We hope this helps. Please do not hesitate to reach out to us if we can be of further assistance. Thanks, The BigTime Customer Success Team JD Jaynie D. Office Manager Civil Engineering Used the software for: Less than 6 months ### "Implementation Process" March 21, 2019 5.0 Pros The software is very easy to learn and navigate. I like how the reports can be customized to fit our business needs. Overall a great program for our small business Cons So far I have no complaints but just started using. Review Source Response from BigTime Software March 27, 2019 Jaynie, Thanks so much for posting this review for us here at BigTime. We really appreciate both your time and your assessment of how we're doing. We're very pleased that you're finding BigTime easy to learn and navigate and we're super pleased that it's helping your business. If there is anything else we can do for you, please do not hesitate to reach out to us. Thanks again, The BigTime Customer Success Team MW Mike W. Owner Management Consulting Used the software for: Less than 6 months ### "Great toolset for services business, great team for migration" November 24, 2021 5.0 Pros BigTime helped us move from a manual tracking system to an automated one, saving a lot of time and expense for our Program Managers and Accounting team. \[SENSITIVE CONTENT\] and his team were both patient and highly capable when listening to our needs and showing us how BigTime could meet them. Cons Reports seem to be set up for export to PDF rather than printing directly, adding one step to times when we need a printed report. Reason for choosing BigTime BigTime's feature set was most compatible with our services-oriented business for a small-to-medium size company. Their company seems well-established in the US and their service team is excellent. Review Source VR Verified Reviewer Website Director Internet Used the software for: 1-2 years ### "Great Time and Billing Software" May 3, 2016 5.0 I run a web dev company, and we're really happy with BigTime. They took the headache out of Quickbooks integration and allowed us to track time and expenses more accurately. We do our invoices in BigTime which get pushed right into quickbooks with the correct bill rates...etc which saves us LOTS of time at the end of every month. Pros Super easy to use Reporting on profitability and staff utilization is AWESOME! Helped us increase our billing efficiency Cons Better knowledge-base articles would be nice Review Source Similar Products Featured ## Related categories [Time and Expense](https://www.capterra.com/time-and-expense-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Resource Management](https://www.capterra.com/resource-management-software/)