# Page 22 | BigTime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is BigTime the right Time Tracking solution for you? Explore 658 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131076/BigTime/reviews --- BigTime 4.6 (658) [View alternatives](https://www.capterra.com/p/131076/BigTime/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 22 - Reviews of BigTime ## Showing most helpful reviews Showing 526-550 of 658 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HC Harold C. Sr Engineer Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "fast and easy" May 8, 2018 5.0 Pros it's quick to add entries and easy. I can add or update entries with easy. I login and add each expense as I go because it's so easy to use Cons I wish I could type in a category entry instead of selecting from the pull down. another cute feature would be to have default values for project/budget because I only have 1 project to track. Review Source CG Carly G. Research Assistant Used the software for: Less than 6 months ### "Great way to ensure that my hours are being tracked properly." October 25, 2017 5.0 I see the same hours that my supervisor sees, so I can ensure we are on the same boat with time management. Pros It has a crisp design and I know what to look for. The prompts are very clear and I like seeing what hours have been submitted. Cons I struggle with the two views of the week and day. I am never quite sure which will be the most useful for what I need. Review Source CB Cole B. Salmon Habitat Project Manager Fishery Used the software for: Less than 6 months ### "Very intuitive program " March 16, 2021 5.0 So far so good, we are already seeing an improvement in budget tracking. Pros The budget reports and tracking are visually pleasing, easy to use and navigate, and quick tp update. These are critical for our work and Big Time has made this much easier! Cons There is a learning curve to full grasp all the features. Review Source TC Tammy C. Bookkeepping Architecture & Planning Used the software for: 2+ years ### "Bookeeper/Office Manager" November 7, 2018 5.0 My overall experience with BigTime is "Super Amazing", I just spoke to support team with BigTime Support this morning and they were so helpful! All the staffers are so friendly and understanding even when I keep asking the same questions over and over again because I just can not seem to grasp it! At times support has had to share a screen with me because I am not explain or using the correct terminology and yet they still have a great sense of support and understanding. Pros There are so many great things about BigTime but my favorite is the support and reports you can create. Cons The least favorite thing I feel BigTime has is the cell phone app. The employees tell me that the hours under timesheets do not appear correctly. Review Source NP Nicholas P. Actuarial Analyst Financial Services Used the software for: Less than 6 months ### "Big Time Review" April 26, 2017 5.0 Works well for what we need it to do, which is input our time to track it for billing clients. I like that it is web based so it makes it easy to get latest updates when available. Pros I like the ease of use Cons I don't like having to input a comment with every time entry input. Would like to designate certain categories for comments while accepting others sans comment. Review Source RT Ray T. Sr. Project Manager Architecture & Planning Used the software for: Less than 6 months ### "Simple to use" May 23, 2017 5.0 Pros Easy and simple to use to do timesheets which would otherwise be a pain. Since this has to a hundred characters I will also that the different reports which can be generated are also a benefit. Cons Easy to do timesheets. Meaning that doing timesheets was always a necessary evil but this program takes the pain out of it. Review Source PC Pilar C. Payroll Manager Staffing and Recruiting Used the software for: Less than 6 months ### "BigTime Software" July 30, 2019 4.0 Good Pros It is very user friendly - Kwame M assisted me yesterday and today with an issue regarding one of our contractors. Kwame did a great job and was very supportive and attentive Cons It can be confusing to some extent - one of our contractors, in this instance, had 2 profiles and was entering hours and expenses under the company name first instead of under his name. This was confusing because his name did not show clearly under the Company name. Kwame merged both files and this fixed the issues. Review Source Response from BigTime Software July 31, 2019 Pilar, Thanks so much for leaving a review! We are very pleased that you're finding our BigTime Customer Support useful and that Kwame was able to help you out with your issues. Please do continue to utilize our Support via email, phone, or chat anytime you have an issue. Also, do not hesitate to reach out to Customer Success if we can help you in any way. Thanks again, The BigTime Customer Success Team DO Denise O. Independent Bookkeeper Accounting Used the software for: 1-2 years ### "BigTime Chat" August 8, 2016 4.0 Really responsive, and answered all questions in a timely manner. Knew exactly what I needed and explained steps in a manner that I understood. Pros Integration with QB, invoicing features, etc Cons Bugs Review Source HM Hita M. Accounting Used the software for: Less than 6 months ### "New user to big time " December 29, 2016 5.0 Still busy with implementation but very happy with setup support. Switching from practice cs and so far it looks like will meet our needs for our Cpa firm Review Source AJ Abigail J. Office Administrator/Accountant Used the software for: Less than 6 months ### "Once I spoke with Chris my product issues were handled in no time." June 2, 2017 5.0 Pros Its fun to navigate around, there are multiple ways to obtain the desired information. I like the layout of reports. I like being able to drop reports into excel or a pdf. Cons The amount of pages I have to leave in order to move on to a next step in the process. I cannot customize a report to fit my requirements. Review Source MC Marie C. Office Manager Accounting Used the software for: Less than 6 months ### "Big Time review" February 9, 2017 4.0 Overall, happy with the ease of use for timekeepers to keep time. As with most programs, time will be needed to feel comfortable with it, but with my 2 onboarding sessions, I feel I can at least get through tax season with enough knowledge to use it, and then learn more when I have more time. Pros Ease of use for timekeepers Cons I need to work with it more before I can answer that. Review Source CA Carlos A. Used the software for: ### "Excellent time billing system" December 15, 2016 5.0 BigTime is an excellent value and works very well with Quickbooks. We're an advertising agency that needed an easy way to track time and expenses against a variety of jobs then port that over to Quickbooks for billing. It's saved us many hours every month due to its ease of use and turnkey integration with Quickbooks. Perhaps the most valuable feature of BigTime is the customer support. From the very start, their rep Jacob Wilson, walked us through the system to get us moving. Training was simple and everytime we had a question he was there. The same goes for their customer support team now that we're using the system. Great job and thanks! Review Source SB Stefan B. Controller Architecture & Planning Used the software for: 6-12 months ### "Great budget overview, difficulties at important history data." July 22, 2016 3.5 Pros The budget overview is really nice at a quick glance. Cons Time keeping system. Way too complicated and not as intuitive as other, newer mobile applications. Review Source jH jessica H. Accountant Non-Profit Organization Management Used the software for: Less than 6 months ### "Our experience with BT has been frustrating with the timekeeping side." September 7, 2017 3.0 Pros Ease of entering in time in the time sheets, staff like the timer function, set up was easy, and quick response from customer service Cons BT doesn't calculate over time, the payroll reports require a lot of manual work around to get the information needed, and overall, it's not a great time keeping system. Review Source MD Mathieu D. Senior Consultant Insurance Used the software for: Less than 6 months ### "Easy to use" February 4, 2021 5.0 Pros Very user friendly. Easy to find the clients. Cons Nothing in particular, I have only been using BigTime for a week Review Source KL Kristen L. Clinical coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Thumbs up" September 2, 2019 4.0 Pros A pro would definitely be ease of use . Cons Can be a bit “glitchy,” but overall it seems decent Review Source Response from BigTime Software September 3, 2019 Kristen, Thanks for leaving a review for us here at BigTime! We sincerely appreciate your feedback and are pleased that you're giving us a "thumbs up"! :) We would love to hear more about the glitches that you're experiencing, as they could be any number of things from simple browser-related issues to business application issues. Please let us know if there's anything we can do to help in any way. Hope to hear from you soon, The BigTime Customer Success Team AA Annie A. Office Manager Used the software for: Less than 6 months ### "Great Experience!" December 29, 2016 5.0 The representative walked me through BigTime (which I have never used before), and at the end of our session, I felt complete confidence in being the admin for our company. She made it descriptive and gave me great advice. Pros I like how easy it is to navigate from tab to tab. Cons I have not been using the software long enough to determine a dislike for it. Review Source BF Brie F. Executive Director Newspapers Used the software for: Less than 6 months ### "Brea Phillips" December 30, 2016 4.0 It's basic features work ok for tracking time spent on grants but its functionality for nonprofits is limited because it cannot account for salaried staff. Brea Phillips did a great job answering my questions and trying to find workaround solutions. Pros can easily track time by grant/funding source Cons can't account for salaried staff with variable pay rates Review Source AK Andrew K. Founder Marketing and Advertising Used the software for: Less than 6 months ### "An Excellent Billing & Time Tracking Solution" November 16, 2018 4.0 Pros Big Time has helped me manage time and expenses, as well as client billing and invoicing. Plus, its workflow management tools have made my life easy! Cons The one thing that I dislike about Big Time is the lack of email notifications. That should definitely be added to their 2019 product roadmap. Review Source SS Suzanna S. Manager Used the software for: Less than 6 months ### "What an amazing experience we've had so far! " December 7, 2017 5.0 It's a one stop shop. Pros Our trainer, was extremely patient, knowledgeable and flexible with our crazy schedule here in the office. Not only did she instruct our group thoroughly, she made it fun! Review Source Response from BigTime Software December 8, 2017 Suzanna, Thank you so much or the amazing review! Your team was phenomenal and such a joy to work with. Best, Brea WL William L. structural engineer Civil Engineering Used the software for: Less than 6 months ### "Review for Engineering Firm" December 12, 2018 5.0 Pros Functionality is great and we can customize for our needs. Cons It is sometimes not intuitive to use at the beginning due to it being a complex software. Would recommend creating sample template for different industries to show how some of the features are used in the real world Review Source Response from BigTime Software December 17, 2018 William, Thanks so much for taking the time to post a review for us here at BigTime. We are very pleased that the functionality of our software is great for you and that you're enjoy the software's as-designed customization capabilities! Thank you very much for the idea about creating a "industry template" to showcase BigTime's capabilities - that is an excellent idea! We'll see if we can't make that happen. Thanks again! The BigTime Customer Success Team JA Jim A. Secretary Treasurer Accounting Used the software for: Less than 6 months ### "Onboard session 2" December 29, 2016 5.0 Customer Service Representative was very helpful in showing us how to start using the billing system. Her explanations were very helpful. We were very happy with her and would recommend her to anyone else. Thanks again Pros Time entry is very easy Cons Billing is a little complex and will have to move the bill to Word to fit our invoice paper Review Source JP Jeremy P. Principal Architecture & Planning Used the software for: Less than 6 months ### "Architect-Principal" February 15, 2017 5.0 We've had a nice transition to date we've been able to get into the system and establish our set up. The representative has been especially helpful with support questions and guidance throughout that process. Pros Easier to use, more architect friendly Cons Would love to see it tie in a more robust scheduling/resource allocation ability. Review Source KT Karan T. Office Manager Used the software for: ### "Easy to Use. Saves time" May 23, 2016 5.0 BigTime has saved me time because I don't have to enter data twice. It automatically syncs with QuickBooks and imports the data, unlike our previous system which had to be entered into the system exactly the same as QuickBooks or it wouldn't sync. Transferring time at the end of each week is done with a single button and doesn't require the extra steps I previously had to make. The one change we would like to see if having the choice of having the timer window on top at all times so employees remember to switch projects. The support department has been very timely the few times we have required assistance. Review Source DR Debbie R. Used the software for: ### "Review of Big Time " December 29, 2016 4.0 It is an easy system to work with if your needs fit into the specific format provided. We do not have the standard setup found within many account firms & as a result are having to find workarounds to meet our specific needs. Communication between the sales department & the technical advisors did not seem to be very good as answers to many of our questions were not readily available. That being said, the systems offers great learning tools & we have had excellent response times when reaching out to customer service. Once we work through the learning curve, I think it will be a very useful tool. Review Source Similar Products Featured