--- title: "RapidIdentity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about RapidIdentity Software - reviews, pricing plans, popular comparisons to other Identity Management products and more." source_url: "https://www.capterra.com/p/131112/RapidIdentity/" page_type: "product" language: "en" --- # RapidIdentity Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) RapidIdentity ## What is RapidIdentity? RapidIdentity is the premier cloud-based IAM platform built for education. That means districts and institutions are served by a full suite of IAM capabilities that are tailored for their specific policies, data schema, applications and users. Why is that important? Because improving security should not come at the expense of the learning experience. RapidIdentity offers identity lifecycle management, MFA, rostering, authentication (MFA), and single-sign-on services delivered in a SaaS model. ## What is RapidIdentity used for? [Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)[Identity Management](https://www.capterra.com/identity-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Other, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RapidIdentity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.identityautomation.com&name=RapidIdentity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RapidIdentity 3.5 (2) VS. [4.7 (944)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price $5000 Other, Per Year Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (2) Ease Of Use 4.6 (928) Value For Money 3.5 (2) Value For Money 4.5 (488) Customer Service 3.0 (1) Customer Service 4.5 (508) ## RapidIdentity alternatives [4.6 (293)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (144)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (216)](https://www.capterra.com/p/210695/Bitwarden/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (35)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about RapidIdentity Overview ### What company size and specific industries is RapidIdentity built for? RapidIdentity is designed for K-12 schools and higher education institutions, making it a fit for education organizations rather than general small, mid-market, or enterprise businesses. It is built for school districts, colleges, and universities that need identity and access management tailored to academic environments. Features and Usability ### What are the key features of RapidIdentity? RapidIdentity offers identity and access management features including user provisioning, access management, access controls/permissions, and role-based permissions. It also includes single sign on, multi-factor authentication, password management, privileged account management, audit trail, access certification, reporting and analytics, and unified directory support. Getting Started and Support ### What training and onboarding options does RapidIdentity offer? RapidIdentity provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars cover broader product learning, and documentation offers written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does RapidIdentity offer? RapidIdentity provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support experience details are not available here, so no conclusions can be drawn about response speed, helpfulness, or common issues. The listed channels cover both self-service help and direct contact options. ## Features AI summary Based on 890 Identity Management reviews Capterra data shows that buyers of Identity Management software rank the following features as their top priorities: - **Access Management** (**57%** of reviewers rated this feature as critical) - **Password Management** (**66%**) - **Secure Login** (**58%**) RapidIdentity supports all three of the features reviewers rate most highly: **Access Management**, **Password Management**, and **Secure Login**. Together, these capabilities help businesses control user permissions, manage credentials more efficiently, and protect account access, allowing teams to maintain security while reducing login friction for users. Password Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Multi-Factor Authentication 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Access Certification 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Automatic User/Device Recognition 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The system can automatically recognize a user and/or device Compliance Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Data Security 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy RapidIdentity 32 features ### All Features - Access Certification: Verify user access rights within systems to confirm each user has appropriate and authorized access to resources - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automatic User/Device Recognition: The system can automatically recognize a user and/or device - Behavioral Analytics: Track and analyse user behavior within a system or network - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Data Security: Protect sensitive data for digital privacy - Mobile Access: Access software remotely via mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Secure Login: At least a username and password is required to access the system - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures --- Get Advice We can help you find the software with the features you need. Features 3.5 (2) 3.5 Based on 2 reviews ## Pricing Value for money 3.5 (2) Free Trial Basic $5,000 Other,Per Year Value for money 3.5 (2) 3.5 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (1) 3.0 Based on 1 reviews ## User reviews Overall rating 3.5 Based on 2 reviews Filter by rating 5(0) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ON Ogechi N. Decision Science Analyst Research ### "Great for 2-factor authentication" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 September 28, 2021 Pros RapidIdentity was my employer's authentication software for years. It provided convenient options for identification and ensured that access to sensitive, proprietary info was secure in the right hands. Cons The expiring codes can sometimes be a bit tricky and sometimes the facial recognition did not function for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DT Dana T. Daycare director Education Management ### "Rapid review" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 August 12, 2020 Overall, I would say it has been an easy software to use. Pros I like the fact that signing into Rapid Identity is easy for children To use over and over on a daily basis. Cons I am unsure of how secure the software is in keeping everyone’s information private as they sign in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.