# RapidIdentity Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about RapidIdentity Software - reviews, pricing plans, popular comparisons to other Identity Management products and more.

Source: https://www.capterra.com/p/131112/RapidIdentity

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# 

 RapidIdentity Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

RapidIdentity

## What is RapidIdentity?

RapidIdentity is the premier cloud-based IAM platform built for education. That means districts and institutions are served by a full suite of IAM capabilities that are tailored for their specific policies, data schema, applications and users. Why is that important? Because improving security should not come at the expense of the learning experience. RapidIdentity offers identity lifecycle management, MFA, rostering, authentication (MFA), and single-sign-on services delivered in a SaaS model.

## What is RapidIdentity used for?

[Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)[Identity Management](https://www.capterra.com/identity-management-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Other, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for RapidIdentity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.identityautomation.com&name=RapidIdentity)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### RapidIdentity

3.5 (2)

VS.

[4.7 (934)](https://www.capterra.com/p/119653/Okta/reviews/)

Starting Price

$5000

Other, Per Year

Starting Price

$6

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.5 (2)

Ease Of Use

4.6 (918)

Value For Money

3.5 (2)

Value For Money

4.5 (480)

Customer Service

3.0 (1)

Customer Service

4.5 (499)

## RapidIdentity alternatives

[4.7 (139)](https://www.capterra.com/p/154900/Auth0/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (214)](https://www.capterra.com/p/210695/Bitwarden/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Certification

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Automatic User/Device Recognition

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

The system can automatically recognize a user and/or device

Compliance Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Data Security

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Multi-Factor Authentication

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Request two or more credentials to prove user's identity before granting access to systems

Multiple Authentication Methods

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

RapidIdentity 32 features

Verify user access rights within systems to confirm each user has appropriate and authorized access to resources

Define levels of authorization for access to specific files or systems

Control and manage access to company resources

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

The system can automatically recognize a user and/or device

Track and analyse user behavior within a system or network

Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.

Track and manage adherence to policies for any service, product, process, or supplier

Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation

Add customized logos and colors to align with company branding

Protect sensitive data for digital privacy

Access software remotely via mobile devices

Request two or more credentials to prove user's identity before granting access to systems

Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics

Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords

Create, manage, and track policies and procedures within an organization

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

At least a username and password is required to access the system

Online portal through which end users can access the system, manage tasks, or obtain information

Enable end users to request access or request changes to their account privileges

Allow users to access multiple services after entering their login credentials once

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Store, modify, and track user accounts and access in a centralized directory

Create, modify, disable, or delete user accounts and their profiles across IT infrastructures

Get Advice

We can help you find the software with the features you need.

Features

3.5 (2)

3.5

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

Free Trial

Basic

$5,000

Other,Per Year

Value for money

3.5 (2)

3.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

3.5

Based on 2 reviews

Filter by rating

5(0)

4(1)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ON

Ogechi N.

Decision Science Analyst

Research

### "Great for 2-factor authentication"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

September 28, 2021

Pros

RapidIdentity was my employer's authentication software for years. It provided convenient options for identification and ensured that access to sensitive, proprietary info was secure in the right hands.

Cons

The expiring codes can sometimes be a bit tricky and sometimes the facial recognition did not function for me.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DT

Dana T.

Daycare director

Education Management

### "Rapid review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

August 12, 2020

Overall, I would say it has been an easy software to use.

Pros

I like the fact that signing into Rapid Identity is easy for children To use over and over on a daily basis.

Cons

I am unsure of how secure the software is in keeping everyone’s information private as they sign in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)