# WSO2 Identity Server Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WSO2 Identity Server Software - reviews, pricing plans, popular comparisons to other Identity Management products and more. Source: https://www.capterra.com/p/131115/WSO2-Identity-Server --- # WSO2 Identity Server Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WSO2 Identity Server ## What is WSO2 Identity Server? WSO2 Identity Server, part of WSO2’s CIAM suite, is the market’s leading open-source CIAM solution. It provides modern identity and access management capabilities that can be easily built into your organization’s customer experience (CX) mobile apps or websites, or even deployed to fulfill workforce IAM requirements. WSO2’s CIAM suite manages over one billion identities for more than 250 customers in financial services, healthcare, government, retail and many more industries. ## What is WSO2 Identity Server used for? [Customer Identity and Access Management (CIAM)](https://www.capterra.com/ciam-software/)[Identity Management](https://www.capterra.com/identity-management-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WSO2 Identity Server?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.wso2.com&name=WSO2 Identity Server) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WSO2 Identity Server 4.3 (32) VS. [4.7 (930)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (32) Ease Of Use 4.6 (914) Value For Money 4.5 (25) Value For Money 4.5 (476) Customer Service 4.2 (29) Customer Service 4.5 (495) ## WSO2 Identity Server alternatives [4.7 (138)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing [4.5 (84)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/) Starting price $595.00 Per User, Per Month [4.9 (4,645)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Highest Rated [5.0 (3)](https://www.capterra.com/p/213867/AU10TIX/#reviews) Starting price $1.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/131115/WSO2-Identity-Server/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Certification Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Access Controls/Permissions Define levels of authorization for access to specific files or systems Access Management Control and manage access to company resources Active Directory Integration Integrates with Active Directory Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases WSO2 Identity Server 40 features Verify user access rights within systems to confirm each user has appropriate and authorized access to resources Define levels of authorization for access to specific files or systems Control and manage access to company resources Integrates with Active Directory Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Verify the identity of users/devices to enable secure access The system can automatically recognize a user and/or device Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Track and manage adherence to policies for any service, product, process, or supplier Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Add customized logos and colors to align with company branding Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency A chronological record of actions or occurrences within a network, software, or process Identify and prevent suspicious activity Accounts held by members of an organization Request two or more credentials to prove user's identity before granting access to systems Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Create, manage, and track policies and procedures within an organization Control, monitor, and secure privileged accounts and their access to critical data and IT applications Analyze and gain insights into data in real-time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Systematic evaluation of the security of a company's overall security system and situation Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Store, modify, and track user accounts and access in a centralized directory Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (29) 4.5 Based on 29 reviews ## Pricing Value for money 4.5 (25) ### Starting price Contact vendor for pricing Free trial available Value for money 4.5 (25) 4.5 Based on 25 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (29) 4.2 Based on 29 reviews ## User reviews Overall rating 4.3 Based on 32 reviews Filter by rating 5(14) 4(15) 3(2) 2(1) 1(0) Mentioned topic Sorted by most recent JH Joakim H. DPO Arts and Crafts ### "Feature full IAM but with some quirks" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 16, 2020 Very good and easy to use. Pros Great features for IAM, multi trust and social login capabilities. Cons Some quirks regarding OAuth2 makes it difficult to integrate with some products. Have had some troubles with SAML2 signing as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Alonso P. Developer Banking ### "Setting up and using WSO2 Identity Server" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2019 it's been a great experience to setup and work identity server. We´ve been able to integrate third party software that required authentication in a single identity hub. Pros Use of standard technologies makes integration with third party software multiple-step authentication along Federation Authentication is awesome OAuth and SAML are very easy to configure. User provisioning features are very useful Cons XACML integration with API Manager requieres using of a sequence in API Manager. Could be improved as in a WSO2IS-KM installation APIS are already registered as service provider in IdentityServer. So XACML might be inegrated more seamlessly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RK Ravikesh K. Software Developer Computer Software ### "WSO2 - A Identity Vault" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 21, 2019 When my Team Lead asked me to start working on WSO2, i was like what is this then i started exploring about this and i was amazed with the simplicity and powerfull feature of WSO2. Now i am enjoying with this. Pros I have installed and used so many application but WSO2 installation process is like built in application. Its easy to use one can start without doing anything. Most interesting feature is customizing different security questions for the app which makes it awesome and secure. Cons Sorry but UI can be more attaractive and also its little bit complicated to change the code to match with requirement (You can make it easy to customize by giving settings option in the dashboard) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Claudio B. System Architect Government Administration ### "Easy to use, fully compliance with standard implementations" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 August 20, 2019 Pros Easy to install, it has a lot of standards/default implementations features. Cons It's very difficult to set some non-default configuration options. Documentation seems good for high level and general view, but fails in granular configurations. Reasons for choosing WSO2 Identity Server It was a general solution for our Identity server requirements. We need a SAML2 identity provider, WSO2 was perfect for our need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rob B. Integration Consultant Information Technology and Services ### "WSO2 Identity Server 5.8.0 " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 18, 2019 I train people in WSO2 Identity Server for all kinds of purposes, from being a IdP (Identity Provider) itself to all kinds of other scenarios including SAML SSO, OpenID Connect and all kinds of Federated Authentication scenerios. Pros The WSO2 software is based on a common code base called Carbon and is open source so can be inspected, downloaded and changed / extended when needed. There are extention points that will allow skilled Java developers to create custom pieces of code to suit specific needs without changing the source code of the product, simply adding to the software. A number of extentions are in the store.wso2.com like federated authenticators, provisioning connectors and so on that will allow you the extend the product (e.g. bitly for federated authentication) but you can write and add your own. There is support for FIDO (U2F) but also adaptive authentication where script based rules will determine if a added layer of security is needed. There ate new additions in each version like UMA (User Managed Access) that was introduced recently. All in all, a full fledged product with lots of functionality and extensibility. Works with other WSO2 Products as well. Cons The product is a complex product for people to understand. As a WSO2 trainer i know that this is the most difficult product to master. The current version (on Carbon 4.x.x) has a large number of config files that govern the product and allow you to tailor the product to your configuration. However, due to this and the fact that you want / need to keep up with security updates and quarterly releases (not to mention product support where you can create new updates using WSO2 Update Manager) you need to invest time in creating Ansible scripts to automate the deployment part (i.e. configuring new releases to match current settings). As with ANY software product, having great documentation is key to getting the most out of the product in a reasonable amount of time. This is of course part of WSO2's task but everyone can help to improve it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PP PATRICIO P. Consultant Computer & Network Security ### "WSO2 Identity Server Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 14, 2019 It allows solving the issue of user provisioning, improving access times for a new employee, unique SSO authentication, robust double authentication factor Pros The product opensource, adapts easily to changes, always incorporates new features, very easy to manage, there is a connector for many applications. the self-service portal is a great help, and adaptive authentication allows you to configure your accesses in a granular way. The support team is excellent Cons The module of reports is very light, the configuration of the authorization requires expertise, for small installations, the subscription model by processor is a bit expensive Reasons for choosing WSO2 Identity Server The very good support team, pre-sale team is always advising and recommending the best implementation options, the platform is stable and does not present major incidents. frequent updates Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PD Partha D. Engineer Information Technology and Services ### "Reliable Identity Server and Manager for IoT Projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 9, 2019 Used WSO2 for Identity Server for API authentication. Worked flawless in generating token and session management. Never seen software failing in production. Pros 1\. Ease of Integration. 2. Time to provision is fast. 3. Easy to import APIs using swagger doc. 4. REST API available for forget password and other functionality. Cons 1\. Most of the User Management API are SOAP. 2. Spelling issues in logs generated by the software. 3. Failure issues not exposed in logs , eg. tried to use SMTP to send email but was failing with just a single error line. Better if exact error is highlighted. Reasons for choosing WSO2 Identity Server Cost effective. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Senior Consultant Information Technology and Services ### "Good Open source package for startups and mid range orgnization" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 9, 2019 Pros Wso2 IS has most of the identity features like SSO, OpenID, Oauth, MFA, Social logins easy integration. Its 100% open source Cons For those who are new to wso2 product, documentation and example solutions are not sufficient to understand the configuration and integration of this product with their existing landscape. Minimal community support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SJ Shalini J. Software Developer Information Technology and Services ### "Best Identity Management Server" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 9, 2019 We have implemented this server also at one of our client project and it is been used for last 1 year and there are no issues faced And it was also easy to configure and manage it Pros It is very user-friendly and provides all options to configure and manage users in the system. It also has a feature of SSO using Industry standards like SAML .Most of the features are already available so dont have to write custom methods Cons Improvements on the documentation can be made as it is not easy to read and implement changes Alternatives considered [Oracle Identity Management](https://www.capterra.com/p/131418/Oracle-Identity-Management/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Abhishek P. Technical Manager Information Technology and Services ### "WSO2 Server - Easy to configure " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 6, 2019 Pros 1\. Easy to configure 2. User friendly interface 3. Clear error description in terms of issues Cons 1\. In terms of time efficiency, the product can be improved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131115/WSO2-Identity-Server/reviews/) Popular comparisons [Okta vs WSO2 Identity Server](https://www.capterra.com/compare/119653-131115/Okta-vs-WSO2-Identity-Server)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)