--- title: "Kicksite Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kicksite the right Martial Arts solution for you? Explore 127 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/131168/Kicksite/reviews/" page_type: "reviews" language: "en" --- Kicksite 4.8 (127) [View alternatives](https://www.capterra.com/p/131168/Kicksite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Kicksite Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews Mark A Owner - Head InstructorProfessional Training & Coaching, 2 - 10 employeesUsed the software for: More than 2 years. “Easy email and messaging too, I can send a text and/or email all at the same time and by rank, by group, program or individually.“ July 16, 2026 jv juliana v ManagerSports, Self-employedUsed the software for: Less than 6 months. “That the families don't show as families when it comes to getting green on payments and such.“ May 4, 2023 Mark A Owner - Head InstructorProfessional Training & Coaching, 2 - 10 employeesUsed the software for: More than 2 years. “Once a student earns their next rank, I can do an Event Belt Promotion and approve those who passed.“ July 16, 2026 LB Luke B Director Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Payment issues, customers being charged fees while membership frozen etc and only reason I was give.“ August 17, 2022 Mark A Owner - Head InstructorProfessional Training & Coaching, 2 - 10 employeesUsed the software for: More than 2 years. “I started using Kicksite with under 100 students and have grown to over 100.“ July 16, 2026 jf jon f ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “i don't like that you can't take attendance for specific classes“ June 3, 2021 Mark A Owner - Head InstructorProfessional Training & Coaching, 2 - 10 employeesUsed the software for: More than 2 years. “The support, functionality, and efficiency are just awesome.“ July 16, 2026 ## Showing most helpful reviews Showing 1-25 of 127 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark A. Owner - Head Instructor Professional Training & Coaching Used the software for: 2+ years ### "Owner/Head Instructor" July 16, 2026 5.0 I have been with Kicksite for over 4 years. My overall experience is incredible. The value of this program is amazing. The cost is scalable for each school size. I started using Kicksite with under 100 students and have grown to over 100. The costs associated with Kicksite are well within the market budget for similar programs. This system and staff are 1st Class! The support, functionality, and efficiency are just awesome. I cannot recommend Kicksite enough. I have tried several other CRM systems in our industry and Kicksite is #1. Pros Too many positives to count. Very user friendly. Everything I need is a click away. The class, student and membership management is great. Easy email and messaging too, I can send a text and/or email all at the same time and by rank, by group, program or individually. I can run any report with ease. Events and promotions sections work amazingly. Cash management is effortless. I have absolutely utilized the Media Library to our benefit. It does take some time on our part to get them created and uploaded but once, especially if there is a lot of content. But once it’s done... It’s so sweet! Easy to do and adjust just takes our time. I did it over several weeks and I can remove, add or adjust videos and documents as I need. I have each rank progression set up to only allow those of the particular rank to view the material (Ie. Videos, pdf sheets). I also have specific Leadership, Competition Team, Instructors and others programs all having their own media library folder. It’s all within Kicksite system. It is so nice! Parents and Students can utilize the web-based App on their phone, tablet, computer and train extra at home, outside or wherever. Once a student earns their next rank, I can do an Event Belt Promotion and approve those who passed. Those who move up in rank within the system automatically are allowed to access the next rank material. Simple and done. I love it. Kicksite makes my job of managing my classes, communicating with my parents and students is so easy. I can get on my phone and send a quick email and/or text at any time within a min. Cons Nothing really. The Learning curve was simple. Staff are wonderful to work with and repsond quickly to any questions I have. Nothing is too small or too big. Their dev (Development) team is constantly looking at ways to improve and takes customer feedback well. Alternatives considered [RainMaker](https://www.capterra.com/p/130861/RainMaker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Market Muscles](https://www.capterra.com/p/249026/Market-Muscles/) Reason for choosing Kicksite Cost, customer service, easy of use, functionallity, and all the options. Switched from [SPARK](https://www.capterra.com/p/215464/SPARK/) Not easy to use, navigate, poor customer support (non-really), and high cost. Review Source JD Joey D. Head Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Kicksite for your academy " March 10, 2023 5.0 Kicksite has been very helpful to us setting up the school.The students love that they have a log in number.It has made joining our school a pleasant experience for everyone. Pros Kicksite has a very intuitive user interface. Cons Some work flows are connected they way one would. For example, having to change screens locations in Kicksite between vault and recurring billing.Not being able to add a vault to a prospect can mess up your stats because sometimes trial people buy a gi, but don’t stay. They were converted to a student to have their card entered. But if they don’t stay it looks like you lost a student. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Kicksite Kicksite is more specific to the needs of a martial arts school. Review Source MF Megan F. Owner Sports Used the software for: 6-12 months ### "Some good some not" June 4, 2025 3.0 Pros Has a lot of great features, had a very hands on sales guy who did great answering questions. Team did a great job helping to transfer student base from old CRM to kicksite. Hoping to see more developments in the future Cons scanner system for attendance was not reliable, does not have POS system set up have to use landing pages, limited customizing with landing pages Alternatives considered [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/) Reason for choosing Kicksite Seemed like it would have all the things we were looking for and was going to simple to transfer to Switched from [MyStudio](https://www.capterra.com/p/177467/MyStudio-App/) Looking for a system to track attendance better Review Source jF jon F. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "just getting started with it, but loving it" June 3, 2021 5.0 slowing figuring out all the featured Pros i love the message flow setups and ease of use of the communication features Cons i don't like that you can't take attendance for specific classes Alternatives considered [SPARK](https://www.capterra.com/p/215464/SPARK/) Reason for choosing Kicksite personal recommendation Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) needed a change up, was getting frustrated with the app... Review Source SB Sue B. Program Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Streamlined and easy to use" September 20, 2021 5.0 We don't know how we survived before kicksite! Now we're streamlined, billing is a breeze, mass emails are a breeze, and we have more time to focus on the students themselves. Improvements are being made constantly to make the program more intuitive, and we appreciate that our suggestions are used as the program is upgraded. Students love the access to their own account and our document and video library! Monthly renewals used to take me a couple days to finalize, email, wait for a reply, and now they're all done and emailed in less than an hour and members can sign electronically. Kicksite has made our school's administrative duties so easy! Pros We used to have multiple sources of information to manage student memberships, attendance and billing. Kicksite puts them all in one platform, which makes things so much easier to manage. No more entering the same information over and over, managing multiple email lists, etc. We've reduced our paper files to virtually nothing since everything is contained right in a student's kicksite account. Cons It's tough to find something that we don't like-there are a few quirks that we had to get used to, such as event invitations (belt testings, tournaments, etc.) can only be sent to one email address and not multiples. Reason for choosing Kicksite Kicksite offered all of the functions we needed - mass emails, events, memberships and billing. Review Source Response from Kicksite September 21, 2021 Thank you so much for the positive review, Sue. It really makes our day to hear the success you've been having with Kicksite! We can't wait to see your school continue to grow! Kumonee B. Barber Consumer Services Used the software for: 6-12 months ### "My Caterham review of the Kicksite software " October 16, 2021 5.0 Kicksite has truly been a godsend. I love the fact that it does so much on its own. My favorite thing is how easy it is to create reports for staff and for the clients, as well. I also love how it tracks the clients progress and changes in belt color. A definite must to have in your business. Pros Kicksite has been a pleasure to use. They have great tools in the software, as well as the communications, the merchant services and reports... they all are awesome. What I like the most is the client section of the software. The second a prospect comes into the software through either the website or manually through your staff, as a prospect, they are already in software and you can create an appointment for when they want to come in and try out your classes. And from there, you can turn a prospect into a student. Basically, its very easy and saves us a lot of time in the office. Cons Not too much that I don't like. I'm sure as time goes on, there will be things I'd like to improve personally. But I have no complaints at this time. Review Source Response from Kicksite October 26, 2021 Thanks for your review, we appreciate it! We are always working hard to improve our user experience and make it even easier for our users! AP Annette P. Owner Used the software for: 1-2 years ### "Owner and Chief Instructor" July 22, 2016 3.0 Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self. Pros Integration. Cons Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount. Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain. ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite. Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate. Review Source Response from Kicksite July 22, 2016 Thank you for your review of Kicksite Ms. Palacios. While it is our focus to achieve all 5 Star Reviews, we are grateful for the opportunity to improve on any, and all, facets of your Kicksite experience. The two areas that have our full IT attention are Point of Sale and further enhancements to communications. We are excited about our plans and eager to roll out functionality to make things even easier for you. Updates are coming! As it pertains to testing submissions and lead capture, we have already shared some additional instruction on how to submit testing results with ease, as well as how to ensure Kicksite is seamlessly, and automatically, integrated with your website provider. Thank you gain Ms. Palacios. We take great pride in providing you the highest customer service and the most effective software. We value your feedback and continue to work tirelessly to keep Kicksite at the top of the Capterra review rankings. GC Garth C. President Recreational Facilities and Services Used the software for: 2+ years ### "Continually Growing with Kicksite" May 29, 2020 5.0 As a proud user of Kicksite for seven years, I am continually amazed that the innovative approach they take to ensure my success as a school owner and operator. Their continued development of new tools and updates over the past decade have allowed my business to continually grow and thrive. Anytime I have a challenge, the Kicksite staff is quick to address it and provide solutions or workarounds. When our country and our industry was hit with the challenge of Covid 19, Kicksite was quick to offer timely, positive, and vital support for school owners, encouraging them to utilize online tools and other unique approaches to actively engage with their students and families during the quarantine. Now as our country re-opens, Kicksite remains on the front lines providing outstanding informational tools, webinars, and experts in various fields to consult and help school owners safely get back in action again. My sincere thanks to \[SENSITIVE CONTENT HIDDEN\] and the entire Kicksite Team for your continued leadership and passion for excellence. Keep up the great work! Grandmaster Garth Cooley Indianapolis, IN Pros Video & Document Libraries Email & text communication and scheduling ability. Test & Event management features. Cons Mobility of documents within the library - which has been restored! :-) Review Source JM Jamie M. Owner and Head Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Kicksite " March 10, 2023 5.0 Loce Pros Kicksite has helped me tremendously in managing students and keeping up with attendance. Easy to use and quick to run reports. Cons I dont have many cons with Kicksite. The only con would have to be on me . I dont utilize the features anywhere near as much as I could/should. Reason for choosing Kicksite Kicksite seemed easier to use. Review Source Denise T. Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Kicksite Is Almost As Essential As Our Mats!" November 1, 2018 5.0 The staff at Kicksite is amazing, in addition to their software. They have thought of everything! Pros Kicksite automates everything, intuitively! Cons I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars. Review Source JT Jennifer T. Owner/Instructor Used the software for: 6-12 months ### "Don't Hesitate!" August 20, 2016 5.0 We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching. Review Source TP Tina P. Owner/Program Director Used the software for: ### "The BEST martial arts management software available at ANY price" June 30, 2015 5.0 I have tried numerous martial arts management software programs, and none come close to Kicksite. I've used the smallest, most basic programs which were barely a step up from pen and paper, to very expensive "customized" multi-industry management tools. Kicksite strikes the perfect balance of providing you with every single thing you could possibly need, without bogging things down with unnecessary extras. The entire system was designed by people who TRULY understand what martial arts schools need to run smoothly, and the program is intuitive, user-friendly and doesn't require extensive computer knowledge. Every day I've used the program I've discovered a little something new, and the entire system has completely streamlined our day to day operations. The training and support from the very first day have been outstanding. I've been through training with other management software companies, and none have come close to the patience, expertise and friendliness of Kicksite's team. As a school owner and Program Director, I highly recommend that any martial arts school, of any size, use Kicksite. Review Source SS Sean S. Digital Marketing VP Used the software for: 6-12 months ### "Kicksite has exceeded my expectations for a school software management system." May 4, 2018 5.0 Pros It is so simple to use, and being web based, I can access it anywhere. It works great from an Iphone as well! Cons I wish the reports were easier to get to and customize. Only being able to download them via Excel limits us. Review Source nW norman W. owner Sports Used the software for: 6-12 months ### "Great experience even with having such a small school of less than 50 members. " June 22, 2017 4.0 Pros Easy to use and follow. Everything can be generated into any report you may need and printed off. The student info to collect is perfect for all ages and allows me to track students as well as communicate with their parents. Cons One or two areas like invoices or for payments, it would be great for it to automatically go back to what ever main list/page you were on "after" a transaction was completed. But that is my method, and may not be important for others. Review Source CM Curtis M. Owner/Master Instructor Used the software for: ### "My love for Kicksite" July 10, 2014 4.0 As my school grew, I knew I had to consider some sort of Martial Art Management software. The lists, and spreadsheets and paper stacks were just getting to be too much. Kicksite was the first software pitch I ever sat through where I found myself nodding in agreement at every feature and function. Saying to myself, "Yes, I need that". From implementation and set up, to continued customer support, the staff at Kicksite is always there for me and a pleasure to work with. The software is highly reliable, and serves as a virtual staff member for me. Tracking attendances, sending out reminders, and following up on potential new students. It has definitely assisted with enrollment and retention. I highly recommend Kicksite to any school owner. Review Source SV Sarah V. Used the software for: ### "Happy Kicksite Customers" July 14, 2014 4.0 We have been Kicksite customers for several years now and have never looked back. Some of our favorite areas that come to mind are: ease and fun of online check-in amazing one-on-one customer service optional integration of billing features extensive reports and search queries option to export almost everything to excel to further manipulate data The area we could still stand to see some improvement: billing reports and emailed billing reports Review Source ES Emily S. Owner Used the software for: ### "Kicksite is the BEST CRM Software we have used to help run our Martial Arts Schools" October 24, 2014 5.0 Thank you to the great staff at kicksite for making our lives easier. My Staff and I have enjoyed using kicksite since July 2014. It keeps us organize and connected to our students. Kicksite has many great features and functionality that our previous CRM software was lacking. The best part of this platform is being able to access and edit ALL information where ever we are. Running two locations, kicksite frees up many daily tasks such as attendance, announcements, expiring memberships and more. I am now able to run my business more effectively and with fewer mistakes because of kicksite. I love that! Thanks Again Review Source DM Dean M. Owner Used the software for: ### "Awesome " August 26, 2014 5.0 I am so thankful to be a part of Kicksite. I was using my own excel sheets to keep track of 200 plus students. I thought I was doing ok too. Well, after a year with Kicksite I can tell you I am light years ahead from my own excel sheets. I am better connected to my staff through the web based site. I can keep in touch and inform my students of events with ease. Kicksite has saved me so time, time that I am spending doing what I love which is teaching martial arts. Anytime I have a question Kicksite customer service goes out of their way to help me. Love it!!!!!! Review Source MC Mick C. Sensei Used the software for: ### "Samurai Club Kansas: Great people and great product" June 2, 2015 5.0 At the Samurai Club our numbers were growing and we were getting bogged down in paper work to a point that we were not managing our students and providing them with good customer service and Kicksite solved this immediately. The people and the software are top of the line and the pricing is really affordable! If you are thinking about a software for your School, don't hesitate. If you would like a personal reference please contact us through www.roninkan.com and we would be happy to give you more personal experiences with Kicksite. Review Source JT Julie T. Office Manager Used the software for: ### "Overall" July 18, 2014 5.0 We love Kicksite! It has made running our taekwondo school so much easier and more efficiently and helps us keep all of our record keeping in one place. The Customer Service is impeccable. They are always more than happy to help maneuver Kicksite and familiarize me with options. It has been an easy transition moving from paper book keeping to electronic, and communication has been simplified. Preparation for testing is now incredibly easy, with belt ordering, sizes, and student eligibility in a glance. Review Source RA Rick A. Used the software for: ### "The software is easy to use and anything that I see that may need attention is addressed quickly." June 18, 2015 5.0 Pros: Ease of Use Customer Service is among the Best, Quick response to any issue. Knowledge of the personnel that I have talked to is great. If they don't know they will find out and get back very quickly. Cons: Not able to Import Information into Kicksite such as Inventory. Not able to Export Information directly into accounting programs such as QuickBooks. Review Source AT Aaron T. Multi Unit Franchised Owner Used the software for: ### "GREAT Product, FANTASTIC Customer Service" October 9, 2014 5.0 We started using KickSite approx 8 months ago and now use it for all 3 of our Academy locations. Very easy to use and leaps above any management software we have used in the past! The customer service is fantastic... when we do have a question their service team is very easy to get ahold of and they are always courteous and happy to assist. (This type of caring customer service is rare these days) Review Source JR John R. Owner Used the software for: ### "Best Martial Arts Software" September 24, 2015 5.0 Before I started using Kicksite, it was hard to stay organized and it took countless hours of my time. Since using their program, managing my business has been so much easier. I spend less time in the office and more time teaching. Its already got everything you need or can think of. One of the best business decisions I made. The support team is AWESOME! I highly recommend it! Review Source JT John T. Owner Used the software for: ### "Great addition to any school small or large!" November 23, 2014 5.0 As a school owner I have had the opportunity to use both Champions Way and Kicksite. Of the two quality front desk software I prefer Kicksite. It is by far less expensive and the ease of setting up the accounts is awesome. The customer service is great and have always helped in a timely manner. I would recommend Kicksite to any school looking for front desk software. Review Source BJ Brannon J. Owner/Operator Used the software for: ### "Simple, Perfect, AMAZING" October 10, 2014 5.0 My passion is not in the office, like most instructors its on the mats. kicksite is not just a program, its literally my personal assistant. I love the fact that I can access it virtually anywhere. Being a young entrepreneur is hard enough, but with the Kicksite staff they make it easy! Thank you guys for all you do!! keep on kickin'! Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.