# Kicksite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kicksite the right Martial Arts solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131168/Kicksite/reviews --- Kicksite 4.8 (126) [View alternatives](https://www.capterra.com/p/131168/Kicksite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kicksite Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews MF Megan F OwnerSports, 2 - 10 employeesUsed the software for: 6-12 months. “Has a lot of great features, had a very hands on sales guy who did great answering questions.“ June 4, 2025 LB Luke B Director Health, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Payment issues, customers being charged fees while membership frozen etc and only reason I was give.“ August 17, 2022 MF Megan F OwnerSports, 2 - 10 employeesUsed the software for: 6-12 months. “Hoping to see more developments in the future“ June 4, 2025 jv juliana v ManagerSports, Self-employedUsed the software for: Less than 6 months. “That the families don't show as families when it comes to getting green on payments and such.“ May 4, 2023 WC Wesley C Brazilian Jiu-Jiujitsu InstructorSports, Self-employedUsed the software for: Less than 6 months. “Kicksite has simple and effective ways to get in contact with prospective students.“ July 24, 2023 jf jon f ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “i don't like that you can't take attendance for specific classes“ June 3, 2021 WC Wesley C Brazilian Jiu-Jiujitsu InstructorSports, Self-employedUsed the software for: Less than 6 months. “It has made marketing through social media simple.“ July 24, 2023 ## Showing most helpful reviews Showing 1-25 of 126 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kumonee B. Barber Consumer Services Used the software for: 6-12 months ### "My Caterham review of the Kicksite software " October 16, 2021 5.0 Kicksite has truly been a godsend. I love the fact that it does so much on its own. My favorite thing is how easy it is to create reports for staff and for the clients, as well. I also love how it tracks the clients progress and changes in belt color. A definite must to have in your business. Pros Kicksite has been a pleasure to use. They have great tools in the software, as well as the communications, the merchant services and reports... they all are awesome. What I like the most is the client section of the software. The second a prospect comes into the software through either the website or manually through your staff, as a prospect, they are already in software and you can create an appointment for when they want to come in and try out your classes. And from there, you can turn a prospect into a student. Basically, its very easy and saves us a lot of time in the office. Cons Not too much that I don't like. I'm sure as time goes on, there will be things I'd like to improve personally. But I have no complaints at this time. Review Source Response from Kicksite October 26, 2021 Thanks for your review, we appreciate it! We are always working hard to improve our user experience and make it even easier for our users! JD Joey D. Head Instructor Health, Wellness and Fitness Used the software for: Less than 6 months ### "Kicksite for your academy " March 10, 2023 5.0 Kicksite has been very helpful to us setting up the school.The students love that they have a log in number.It has made joining our school a pleasant experience for everyone. Pros Kicksite has a very intuitive user interface. Cons Some work flows are connected they way one would. For example, having to change screens locations in Kicksite between vault and recurring billing.Not being able to add a vault to a prospect can mess up your stats because sometimes trial people buy a gi, but don’t stay. They were converted to a student to have their card entered. But if they don’t stay it looks like you lost a student. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Kicksite Kicksite is more specific to the needs of a martial arts school. Review Source MF Megan F. Owner Sports Used the software for: 6-12 months ### "Some good some not" June 4, 2025 3.0 Pros Has a lot of great features, had a very hands on sales guy who did great answering questions. Team did a great job helping to transfer student base from old CRM to kicksite. Hoping to see more developments in the future Cons scanner system for attendance was not reliable, does not have POS system set up have to use landing pages, limited customizing with landing pages Alternatives considered [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/) Reason for choosing Kicksite Seemed like it would have all the things we were looking for and was going to simple to transfer to Switched from [MyStudio](https://www.capterra.com/p/177467/MyStudio-App/) Looking for a system to track attendance better Review Source jF jon F. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "just getting started with it, but loving it" June 3, 2021 5.0 slowing figuring out all the featured Pros i love the message flow setups and ease of use of the communication features Cons i don't like that you can't take attendance for specific classes Alternatives considered [SPARK](https://www.capterra.com/p/215464/SPARK/) Reason for choosing Kicksite personal recommendation Switched from [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) needed a change up, was getting frustrated with the app... Review Source SB Sue B. Program Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Streamlined and easy to use" September 20, 2021 5.0 We don't know how we survived before kicksite! Now we're streamlined, billing is a breeze, mass emails are a breeze, and we have more time to focus on the students themselves. Improvements are being made constantly to make the program more intuitive, and we appreciate that our suggestions are used as the program is upgraded. Students love the access to their own account and our document and video library! Monthly renewals used to take me a couple days to finalize, email, wait for a reply, and now they're all done and emailed in less than an hour and members can sign electronically. Kicksite has made our school's administrative duties so easy! Pros We used to have multiple sources of information to manage student memberships, attendance and billing. Kicksite puts them all in one platform, which makes things so much easier to manage. No more entering the same information over and over, managing multiple email lists, etc. We've reduced our paper files to virtually nothing since everything is contained right in a student's kicksite account. Cons It's tough to find something that we don't like-there are a few quirks that we had to get used to, such as event invitations (belt testings, tournaments, etc.) can only be sent to one email address and not multiples. Reason for choosing Kicksite Kicksite offered all of the functions we needed - mass emails, events, memberships and billing. Review Source Response from Kicksite September 21, 2021 Thank you so much for the positive review, Sue. It really makes our day to hear the success you've been having with Kicksite! We can't wait to see your school continue to grow! AP Annette P. Owner Used the software for: 1-2 years ### "Owner and Chief Instructor" July 22, 2016 3.0 Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self. Pros Integration. Cons Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount. Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain. ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite. Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate. Review Source Response from Kicksite July 22, 2016 Thank you for your review of Kicksite Ms. Palacios. While it is our focus to achieve all 5 Star Reviews, we are grateful for the opportunity to improve on any, and all, facets of your Kicksite experience. The two areas that have our full IT attention are Point of Sale and further enhancements to communications. We are excited about our plans and eager to roll out functionality to make things even easier for you. Updates are coming! As it pertains to testing submissions and lead capture, we have already shared some additional instruction on how to submit testing results with ease, as well as how to ensure Kicksite is seamlessly, and automatically, integrated with your website provider. Thank you gain Ms. Palacios. We take great pride in providing you the highest customer service and the most effective software. We value your feedback and continue to work tirelessly to keep Kicksite at the top of the Capterra review rankings. GC Garth C. President Recreational Facilities and Services Used the software for: 2+ years ### "Continually Growing with Kicksite" May 29, 2020 5.0 As a proud user of Kicksite for seven years, I am continually amazed that the innovative approach they take to ensure my success as a school owner and operator. Their continued development of new tools and updates over the past decade have allowed my business to continually grow and thrive. Anytime I have a challenge, the Kicksite staff is quick to address it and provide solutions or workarounds. When our country and our industry was hit with the challenge of Covid 19, Kicksite was quick to offer timely, positive, and vital support for school owners, encouraging them to utilize online tools and other unique approaches to actively engage with their students and families during the quarantine. Now as our country re-opens, Kicksite remains on the front lines providing outstanding informational tools, webinars, and experts in various fields to consult and help school owners safely get back in action again. My sincere thanks to \[SENSITIVE CONTENT HIDDEN\] and the entire Kicksite Team for your continued leadership and passion for excellence. Keep up the great work! Grandmaster Garth Cooley Indianapolis, IN Pros Video & Document Libraries Email & text communication and scheduling ability. Test & Event management features. Cons Mobility of documents within the library - which has been restored! :-) Review Source JM Jamie M. Owner and Head Instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Kicksite " March 10, 2023 5.0 Loce Pros Kicksite has helped me tremendously in managing students and keeping up with attendance. Easy to use and quick to run reports. Cons I dont have many cons with Kicksite. The only con would have to be on me . I dont utilize the features anywhere near as much as I could/should. Reason for choosing Kicksite Kicksite seemed easier to use. Review Source LB Luke B. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Kicksite in Australia " August 17, 2022 5.0 Overall it was a fantastic product Pros Everything was fantastic except for payment issues we had which apparently was because we lived in Australia Cons Payment issues, customers being charged fees while membership frozen etc and only reason I was give. Was because we lived in Australia. Review Source Denise T. Executive Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Kicksite Is Almost As Essential As Our Mats!" November 1, 2018 5.0 The staff at Kicksite is amazing, in addition to their software. They have thought of everything! Pros Kicksite automates everything, intuitively! Cons I wish people could join online as a recurring billing member. At last check, they can sign up and pay for trial memberships, classes and seminars. Review Source SB Steve B. Owner / Cheif Instructor Used the software for: ### "Best Management Software EVER" July 9, 2014 5.0 Kicksite has made running my school fun again. I no longer have all of the daily tasks that I once did. Now, Kicksite handles all of these important, but time consuming, tasks for me. Kicksite streamlines the daily activities in my school to the point that I get time to work on my business instead of in my business. With Kicksite's inventive processes for tracking attendance, posting events, testing registration, and managing prospects, my school runs more efficient than ever. The communications feature is probably my favorite aspect, from the automated messages that are distributed without prompting to the group message that can be targeted to any of my groups or the entire study body. Kicksite is without a doubt the most user friendly software that I have ever used. Setup was simple and easy to manipulate with changes, and the staff is ALWAYS there to help when the need arises. It would be extremely difficult for me to return to the way I did things in the past. Review Source RB Rich B. Owner / Head Coach Used the software for: ### "An Exceptional Product With Customer Service To Match" January 16, 2016 5.0 I have nothing but the highest praise for Kicksite! It is so simple to use, makes running the business end of my martial arts school so easy, and it allows me to provide exceptional customer service to all my members. As great as Kicksite is, it is the customer service that sets it apart from others. Anytime I have had a need for their help they are in contact with me immediately, and they take care of things fast. Jason has always went above and beyond to provide the best customer service ever, and he genuinely cares about establishing a relationship with you. He treats you with sincerity and honestly cares about seeing your business do well. I would highly recommend Kicksite to anyone that wants the easiest system they could use to help grow their martial arts school, and for anyone that wants to have the BEST customer service they could ever receive. If you ever want to talk to me about my experience with Kicksite, please feel free to contact me anytime. Rich Beaupit Owner / Head Coach Straight Blast Gym of Niagara sbgniagara.ca Review Source MEP Master Eric P. Owner/Operator Used the software for: ### "Excellence with a Smile!" December 18, 2014 5.0 I have tried several Martial Arts management systems over the past 25 years... and I must say, that not only is KickSite superior on nearly all fronts, their customer service and customer training are second to none! This web based program is Incredibly easy to use and has many features that I use every day to improve my student management, my retention, and my marketing! If I have questions, I get answers within 24 hours... and I feel heard and educated when I get off the phone with them! I love the fact that I can access ANY of my students at ANY time with my smart phone! Highly recommended! Review Source DR Dan R. Used the software for: ### "Great software, covers most of our management needs" October 2, 2015 4.0 The software allows us to track our clients, monitor classes and more effectively generate and transition prospects. Lacks some capability such as contract generation. Review Source Response from Kicksite October 2, 2015 Thank you very much for your review Mr. Righter. It's our privilege to serve you. We are glad to hear that our new Prospect management tool is making life easier and is allowing you to more easily nurture and convert your leads! We'd also like to let you know that we have plans in place for fulfilling your contract generation requests. We too see this as a priority and will be implementing functionality shortly. Thanks again for your review and for your continued support. We are committed to providing you with the best service along with the most effective martial arts service. Have a great day! The Kicksite Team BY Becky Y. Front desk/office manager Used the software for: ### "User Friendly, Great Service" September 1, 2014 4.0 Kicksite is a great system to work with and offers a lot of options for your business. In the different pages it combines several features which makes it user friendly, and easy to understand. Some of the reports and calculating the numbers that we needed were not available, but Kicksite is always making changes and improving the site. The customer service is always there to help and to take your suggestions. Kicksite is always growing and is one of the best business solution systems on the market today. Review Source Response from Kicksite September 1, 2014 Thank you for your review Mrs. Yu. Good news, we are making plans for an exciting enhancement that will include an informative, yet easy to understand, reporting feature we call VITALS. You're going to love it! The Kicksite Team CC Charles C. Owner/ Master Instructor Used the software for: ### "Totally Satisfied" July 11, 2014 5.0 As a martial arts consultant I am afforded the opportunity to visit schools around the country and help them improve their operations. Without fail schools that do not have a good CRM system in place are doing twice the work to get half the results. That's why we use Kicksite to run our school. Its flexibility is unmatched and very easy for the entire staff to use. One of the things I like the most is their customer service and being able to call them for training anytime we need it. If you you want to grow your school you have to have the software that will support it. I highly recommend Kicksite, check them out, you'll be glad you did. Review Source FS Fritz S. Manager Used the software for: ### "Kicksite Review" November 7, 2014 4.0 I like the ease of using the software, the customer service is great, and that students can go on and manage their profiles. I don't like that clients can't update their own credit card, that I have to go in and physically do it(they can add a new card, but I have to be the one to change it). Also, that when I freeze a student, I have to delete their billing and then re do it when it's time to unfreeze them. Another dislike is I can't freeze an entire family, I have to freeze each student individually. Other than those minor things, I am very satisfied with the service kicksite provides. Thank you Review Source RH Rick H. owner Used the software for: ### "kicksite is great for martial arts schools" August 28, 2014 5.0 Kicksite is a great product for martial arts schools. It allows student tracking and communication as well as billling if desired. It could use better email tracking to see if the emails were opened and auto text messaging for absent students but overall it works very well. Review Source Response from Kicksite August 28, 2014 Thanks for your review Mr. Hall. Just wanted to let you know that in addition to the auto email, your students also receive a text when absent from class. You just need to make sure they've opted in to receive text messages. Thanks again. It's our privilege to serve you. The Kicksite Team JP Jay P. Owner/Head Instructor Used the software for: ### "Hands down the best!" October 1, 2015 5.0 I've used several student management software over the past 8 years. Hands down, kicksite is the best! Easy to use, intuitive, best customer service, and industry specific for my needs! Where others are a one size fits all kind of platform, kicksite fits me perfectly! Kicksite is specific to my needs. It's the only software out there of its kind! It's the only software that keeps me in touch with my students the way it does and helps keep me on top of billing! Never have I felt more confident with a management software! Review Source JW Julie W. Office Manager Used the software for: ### "Martial Arts Software - Excellent Choice for m/a business" August 20, 2014 4.0 The billing and financial part of this software is super easy to use and understand. Love that we see what credit cards are expiring, and whose billing is expiring on the dashboard. Makes it easy to keep up with payments. Memberships and programs are easy to use and understand. Again the dashboard makes a big difference in knowing who needs extra attention, whether it be an expired membership, a birthday, or an attendance issue. It's like having a drawer full of paper files right at your finger tips. Review Source KC Karin C. Co-Owner/Instructor Used the software for: ### "Kicksite was a great solution for our growing Martial Arts School" October 30, 2014 5.0 The software is easy to use, and the instant view or student status is so helpful and saves time researching. I look forward to their updates as time progresses. It was their customer service that really won us over. The set up of our base, teaching us how to prepare and gather data for our students to make the transition seamless was incredible. They are easy to contact, their staff very knowledgeable and detailed. Review Source ET Elyse T. Owner Used the software for: ### "Kicksite knows where we do business!" October 30, 2014 4.0 Pros: Kicksite's program is really in tune with what our business needs. The customer service is fantastic and they have been very responsive to our needs. They have been upgrading the program to deliver new reports that are needed and other items to make their program easier to use. Cons: There are still several items that are needed to really have a full picture of an academy's financials. Review Source SG Sharon G. Owner/instructor Used the software for: ### "Great product & Excellent customer service!" November 25, 2015 5.0 I've only just started with Kicksite but so far it has been great. The software is very "user friendly" even coming from a completely manual system I am so impressed with their customer service. In this age of automated messaging it is refreshing to be able to always talk with a representative when I need to or when I have questions The Kicksite team is always ready to help Review Source OD Onie D. Co-Owner Used the software for: ### "Kicksite Software" October 11, 2014 5.0 I really do like how this product does make it easier to know what is going on with my academy. We are busy and don't always have time to do everything. The keeping track of inventory is my hardest part because I don't have time to enter the inventory in all the time. I wish there was an easier way but all and all this is the best software I have used by far. Review Source SD Shannon D. Used the software for: ### "Easy Transition!" November 2, 2016 5.0 Kicksite has been wonderful as we transition from our current dojo software to kicksite. They have helped get all the student data transferred with little work on our part. They have provided excellent training on their system. And their product fits our needs perfectly. We look forward to a great working relationship with them! Review Source Similar Products Featured ## Related categories [Club Management](https://www.capterra.com/club-management-software/)[Martial Arts](https://www.capterra.com/martial-arts-software/)[Gym Management](https://www.capterra.com/gym-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.