# Page 2 | Kicksite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Kicksite the right Martial Arts solution for you? Explore 126 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131168/Kicksite/reviews

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Kicksite

4.8 (126)

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Last updated March 13th, 2026

# Page 2 - Reviews of Kicksite

## Showing most helpful reviews

Showing 26-50 of 126 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Aloima Daniela C.  
Asistencia corporativo  
Professional Training & Coaching  
Used the software for: I used a free trial

### "Programa de socios y eventos en gimnasio y artes marciales."

August 11, 2023

5.0

Muy útil para facilitar el descanso del rescate de seguridad de logística en gimnasio y grandes eventos deportivos.

Pros

Kicksite ha Sido aliado para mejorar nuestra comunidad en los programas de proyectos de rescate de jóvenes, muy gran potencial en los deportes. Ha su equipo que crece cada día para mejorar los sistemas de seguridad en nuevas plataformas.

Cons

No se ha tenido diferencias en los programas y membresía acatadas en los diferentes medios asociados.

Review Source

MD

Mike D.  
Manager  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Kicksite Review "

March 10, 2023

3.0

Great overall experience. Billing process is phenomenal. Site is rather slow quite often (on mobile, desktop and different WiFi). Desperately need automated email/SMS communication for booked classes.

Pros

Very easy integration process. Great support in the onboarding phase.

Cons

Email/SMS communication for booked classes. Students are able to book 12 weeks out and get 0 reminders. This fills classes and creates lots of "no shows" preventing new students from signing up.

Reason for choosing Kicksite

Price and options.

Review Source

CC

CHANDA C.  
Director of Communications and Marketing  
  
Used the software for:

### "Kicksite Your School Into The Future!"

December 30, 2014

5.0

Do your students interact outside of the dojang? With Kicksite, our students manage their own user accounts, stay up to date on events and communication, have curriculum videos and documents at their fingertips, and share their victories on their Facebook page. It saves our staff time and that saves our schools money because our students can update their contact information and use Kicksite 24/7 from anywhere in the world...and so can our staff! Facebook has become the most efficient advertising platform to market any business using FREE digital word of mouth marketing. There is no better way to advertise and Kicksite integrates Facebook by letting our students proudly post their rank promotions on their timeline automatically. We were hesitant to switch our 1100 students fearing a data transfer nightmare, but Kicksite's professional and knowledgeable staff made it as seemless as possible. And when we have an issue or suggestion to improve or add a feature, Kicksite listens! They offer solutions or work to create one. The staff of Kicksite are amazing, fast, respectful, and resolute! You will never contact them multiple times for an unaddressed, unresolved issue or an unreturned phone call. They will take the time to train your staff, share video tutorials, and walk you through your transfer to Kicksite. They are not just Kicksite savvy, they are also school owners and offer ingenious solutions to improve our schools... even ideas unrelated to Kicksite. There is a very minor con for schools with multiple locations and large student populations. It can be tedious to manage attendance for students who train at multiple locations and to send school-wide announcements to all locations since each of our locations have their own separate Kicksite account. Our staff have to ensure they stay on top of it and we copy-paste announcements. We would love to see a newsletter template feature similar to Mail Chimp or Constant Contact that can be sent to all of our Kicksite accounts at once...hint, hint! But it is a small issue compared to the many features that simplify, connect, and improve our relationship with our students both in and outside of the dojang. Overall, Kicksite is user-friendly, interactive, and always growing with improvements well beyond what other school management systems offer with EXCEPTIONAL and speedy customer service. Thanks to all of the staff at Kicksite!

Review Source

ST

Shelley T.  
Co-Owner  
Professional Training & Coaching  
Used the software for: 2+ years

### "Perfection!"

March 22, 2020

5.0

Collections are so much easier with the automated billing system in place.

Pros

We have been using this software for tracking our student attendances, scheduling events such as testing, billing and collecting monthly dues, etc. It works beautifully and if we need customer support for understanding a feature we haven't used, the staff at Kicksite responds quickly and always walk us through any questions or training. We also got lots of free training when we initially signed up for the service. Can't stop talking about much easier my job as co-owner is since we got Kicksite!

Cons

We have zero complaints and love this software for it's ease of use. It's perfect for a martial art's school!

Reason for choosing Kicksite

The response of the staff and the fact that they are in the U.S.

Review Source

DN

Dennis N.  
Instructor  
  
Used the software for:

### "Good Service...Great People"

October 9, 2014

4.0

The software is top notch for communication with students. It is a little difficult to get certain information with the data base system since there is not enough information on the students main input file. It is somewhat difficult to do certain information sorts. It seems as if the design of this software came from someone unfamiliar with the martial arts business. Please be aware the good parts of this software far out weigh the weak parts. I am only reflecting the observations of myself and my manager, since I was asked to do so. Kicksite, through Solupay, processes all my student payments and this system works wonderfully. There is a lag time in getting answers from customer service since you must always leave a message and wait for a call back. This is usually not a big deal. The staff of Kicksite is professional, knowledgeable and friendly. There was some confusion with the credit card rates when I first investigated Kicksite. I was told on three occasions of a certain guaranteed rate but once I became a member a different rate was charged. This rate is however in line with other services. I actually spoke with the owner who quoted the first rates but those conversations seemed to have been forgotten. Being quite candid I have relayed my general impressions of Kicksite and overall feel it is a solid company which I can recommend. I plan on continuing to use them. I have had some experience running martials arts schools since I have been doing so since 1969.

Review Source

Response from Kicksite

October 13, 2014

Thank you for your review Mr. Nackord. As someone who has been involved with the martial arts for nearly 45 years, we value your input and continued loyalty. Rest assured, Kicksite was developed by martial arts school owners who have been involved with the martial arts from the time their father opened his first school in the 1970's. It's what gives us the ability to know what's valuable to a school owner and, equally important, what should be omitted to maintain an easy to use system. That being said, we are always open to your suggestions for improvement and welcome your feedback. Thanks again for your commitment and loyalty. It is our privilege to serve you. The Kicksite Team

jV

juliana V.  
Manager  
Sports  
Used the software for: Less than 6 months

### "Great support "

May 4, 2023

5.0

Support team is amazing very patient and very helpful

Pros

Set up and support team. Amazing, all of them

Cons

That the families don't show as families when it comes to getting green on payments and such.

Review Source

FF

Fred F.  
General Manager  
Sports  
Used the software for: Less than 6 months

### "Kicksite Software Review"

October 4, 2022

5.0

The on-boarding experience was excellent and we especially appreciated the support with our Kicksite staff person, Jada. We are very pleased with the management features in Kicksite and our members have been very receptive to the management improvements implemented with Kicksite.

Pros

Comprehensive website specifically for martial arts and is meeting our needs for our aikido dojo.

Cons

I do not have a least for this software.

Reason for choosing Kicksite

Most consistent with our aikido mission and martial arts use.

Review Source

BM

Bonnie M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Kicksite rocks!"

March 9, 2023

5.0

Pros

I like Kicksite mainly because of ease of use. It's intuitive and makes sense. The onboarding was superior to any that I've experienced in the past. The staff is very attentive and so willing to help.

Cons

So far, I have found absolutely NO cons. The whole process to get me from Zen Planner to Kicksite was seamless and completely wonderful.

Reason for choosing Kicksite

User friendly, intuitive

Review Source

GF

Glenn F.  
Owner/Operator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Excellent Martial Arts School Management/Tuition Collection Software"

August 27, 2017

5.0

Ease of Tuition Collection, Student Management, Communication w/Members and Families and Profit Centers/Landing Pages are among the many benefits.

Pros

My team and I like the ease of use of the program that does just about everything that we need to have done...student tracking, communication, tuition billing/collection, profit centers as well as excellent customer service (not really needed much as the Kicksite team has done a great job and is always innovating). I would highly recommend Kicksite to my fellow martial arts school owners.

Review Source

DC

Daniel C.  
Instructor  
Recreational Facilities and Services  
Used the software for: Less than 6 months

### "Kicksite Review"

August 16, 2023

5.0

Pros

Martial Arts specific & intuitive software package

Cons

The mindbody transition was a bit more intensive than anticipated. Possibly due to how we set up Mindbody. The video size upload for students access is limited to 1.5 gb which was unfortunate to learn after the fact.

Review Source

WC

Wesley C.  
Brazilian Jiu-Jiujitsu Instructor  
Sports  
Used the software for: Less than 6 months

### "It's Early But I Like It So Far "

July 24, 2023

5.0

So far good, but much of it will be determined in the coming months as we prepare to open.

Pros

Kicksite has simple and effective ways to get in contact with prospective students. It has made marketing through social media simple. We were able to sign up several students before we even opened. The computer system takes some time to learn, but the courses provided are extremely helpful in the aiding of that learning process.

Cons

When it doesn't work properly. There are still some bugs that need to be worked out. I sent a ticket in today.

Review Source

SC

Sylvia C.  
Co-Owner  
  
Used the software for:

### "Greatly increased our bottom line and significantly reduced our stress. We are having fun again!"

October 10, 2014

5.0

I don't like change. I get in my routine and tend to stay there. So, I was very hesitant when my husband approached me about Kicksite. He saw me (as well as himself) totally overwhelmed with managing our school. After talking with Jason, Melissa and all the great folks at Kicksite we decided that it was a great match for what we needed. Since implementing Kicksite, I have more time to enjoy life outside of work and have found a renewed love for my job. I can focus on the students instead of having my head buried in paperwork or totally stressed out! It has kept me MUCH more organized! The Kicksite Dashboard tells me exactly what I need to know each day/week so I don't have to worry about missing something. I love the automated e-mail that goes out for students who have missed class! It is helping greatly with retention and making sure we don't lose those students! I highly suggest just giving them a call to see if it can meet your needs. No high pressure sales, just friendly professionals that will answer your questions and help troubleshoot your specific needs. I was really concerned about trying something new, but I am so thankful I tried it! I wanted to take the time to write it down to let you all know about it, so that it can hopefully help another business owner or school because I have first hand knowledge on how it's benefited us! It really changed the quality of our business, saved us tons of money. No more wasted energy on things that drain my time and leave me frustrated. Now, I am putting my energy and time into what's most valuable and what will bring us the highest return and enjoying it!

Review Source

ML

Michelle L.  
CEO  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Finally a Martial Arts student management system that fits our needs!"

November 9, 2018

5.0

The part that makes using Kicksite the best for me as the owner is how helpful all the Kicksite staff has been through all phases of our implementation and training.

Pros

With 10 Academies and 50 employees it was great to find a system that such a wide variety of individuals could use.

Cons

It is so easy to implement 50% of the products effectiveness but my staff still needs to spend the extra time to get the flows going.

Review Source

DC

David C.  
Owner  
  
Used the software for:

### "Great basic front desk software!"

July 10, 2014

4.0

Kicksite is fantastic for keeping attendance and scheduling events, such as belt testing. Belt testing has never been easier for me. The automated messaging feature is also an amazing time saver. I wish Kicksite offered statistical records and analysis and the attendance reports are useless. As a school owner I need to get attendance reports by individuals and per class not for the entire day. Also, if there is a problem, and there rarely is, their service people will be quick to pin it on user error. Like I said, there is rarely an issue. I've used Kicksite for 3 years and have only had issues 3 or 4 times, but each time it was somehow my fault or my clients'. That is frustrating.

Review Source

Response from Kicksite

July 10, 2014

Thank you for your openness Mr. Church. We have embraced this review process not only as a way for prospective schools to get real feedback on Kicksite, but also as a way for us to receive honest comments on ways we can improve. Thank you. We take great pride on our customer service. While you've only had a few challenges in your 3 years of service, we will do everything we can to identify what prompted any error that you experience. While these are often difficult to pinpoint, we will do our best and value your input. Thank you for your continued loyalty and support Mr. Church! Sincerely, The Kicksite Team

MK

Mona K.  
Membership Coordinator  
Consumer Services  
Used the software for: 6-12 months

### "Awesome Company"

December 31, 2019

5.0

Tech support is fantastic. BizBuilder has resulted in actual, measurable sales for us in a relatively short time. We are satisfied customers!

Pros

The software is user friendly. I could navigate it pretty easily from the start. The onboarding process was very helpful as well.

Cons

Nothing really. It has a lot of features I am still learning. It's robust, but not too complicated.

Reason for choosing Kicksite

We were looking for an industry specific platform that focused on growing our business and that's exactly what we got.

Review Source

BB

Ben B.  
Biller  
  
Used the software for: 2+ years

### "Wonderful product, great service"

November 18, 2017

5.0

Pros

the business parts of a martial arts school sucks. This program really helped me out by doing the heavy lifting on the admin stuff that I hate doing. It really helped my staff out as well as I can create pre-planned lessons.

Cons

it only works for martial arts! In all seriousness it doesn't help with tracking overall finances, but that's alright.

Review Source

HA

Holly A.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Thanks KickSiTeam!"

February 12, 2021

5.0

Clean!

Pros

So grateful for the KickSite team! Great software and great support!

Cons

A few features I would like to see added!

Reason for choosing Kicksite

Cost and ease of use

Switched from

[RainMaker](https://www.capterra.com/p/130861/RainMaker/)

Cost and ease of use

Review Source

Response from Kicksite

February 15, 2021

Thank you so much for the 5 star review, Holly! We appreciate the comments and we will continue to work hard to make your lives easier!

AQ

Alfonso Q.  
President, Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Kicksite makes running my business so much easier!"

November 8, 2018

5.0

Love the functionality of getting leads thru my website right into my Kicksite database.

Pros

Love that it is online which allows me to work anywhere and access on the road too.

Cons

Anything I would like changed or improved is well received by the team and they consider it in future updates/upgrades.

Review Source

TW

Thomas W.  
Owner  
  
Used the software for: 1-2 years

### "We use this software in our martial arts business."

May 9, 2017

5.0

Pros

I like the ease of use of the software. It has a fairly intuitive interface, as well as, several useful features.

Cons

Right now, it appears that there are a few features that are either in development or non-existent. It would have been nice to be able to import our existing attendance data into Kicksite rather than having to manually enter the info. Also, I really wish the lead html widget would work with a Facebook ad.

Review Source

JK

Justin K.  
Web Developer  
  
Used the software for: 6-12 months

### "Great time-saving organizer"

November 28, 2016

5.0

Kicksite was used as a replacement for a system that we had developed in-house and used over the past eight years. The features available matched very close to that system, and over the past few months the staff has been able to become comfortable with the system and utilize it well. Support is quick and if the system doesn't have a specific feature yet, they can suggest alternative ways to do it!

Pros

Ease of use, multiple program and membership management, finance reporting

Cons

Attendance mass check-in based on program rather than membership. trial membership attendance cannot be entered via mass check-in

Review Source

JT

Jennifer T.  
Owner/Instructor  
  
Used the software for: 6-12 months

### "Don't Hesitate!"

August 20, 2016

5.0

We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching.

Review Source

JG

Jacallyn G.  
Owner/Instructor  
Sports  
Used the software for: 1-2 years

### "Much better than manual management of martial arts business"

February 28, 2020

5.0

Great customer service

Pros

This software has a fair price for the size of my business and does everything I need it to do to make my business easier to manage.

Cons

occasionally moving from one part of the software to another can be a bit less than smooth but really the pros outweigh the cons.

Review Source

Response from Kicksite

March 3, 2020

Thank you so much for the review Jacallyn! We strive to continuously improve your experience with Kicksite and we appreciate the feedback!

TP

Tina P.  
Owner/Program Director  
  
Used the software for:

### "The BEST martial arts management software available at ANY price"

June 30, 2015

5.0

I have tried numerous martial arts management software programs, and none come close to Kicksite. I've used the smallest, most basic programs which were barely a step up from pen and paper, to very expensive "customized" multi-industry management tools. Kicksite strikes the perfect balance of providing you with every single thing you could possibly need, without bogging things down with unnecessary extras. The entire system was designed by people who TRULY understand what martial arts schools need to run smoothly, and the program is intuitive, user-friendly and doesn't require extensive computer knowledge. Every day I've used the program I've discovered a little something new, and the entire system has completely streamlined our day to day operations. The training and support from the very first day have been outstanding. I've been through training with other management software companies, and none have come close to the patience, expertise and friendliness of Kicksite's team. As a school owner and Program Director, I highly recommend that any martial arts school, of any size, use Kicksite.

Review Source

RA

Rick A.  
Owner  
  
Used the software for:

### "Outstanding Service"

February 6, 2015

5.0

In this age of technology any business owner would be foolish not to take advantage of it. As martial artists, our attention goes to teaching and training. We love 75% of our business, that is the training of martial arts. As school owners we have to understand that the other 25% is more important. The 25% is what helps us become better martial artists. When we have financial freedom, when we are organized, when our business systems are in place, our lives are easier. We can concentrate on what we love... martial arts! Kicksite gives every school owner an "easy" way to handle the 25%. For that we say God Bless You, because all we want to do is teach and train! Students and families become "real" and tracking them beomes simple because of technology. Kicksite has taken that technology to a new level by simplifying the process. It is easy... it is fun and it becomes a "scoreboard" when you see those numbers grow each week! For us old competitors... we love that! Now we compete against ourselves.

Review Source

SS

Sean S.  
Digital Marketing VP  
  
Used the software for: 6-12 months

### "Kicksite has exceeded my expectations for a school software management system."

May 4, 2018

5.0

Pros

It is so simple to use, and being web based, I can access it anywhere. It works great from an Iphone as well!

Cons

I wish the reports were easier to get to and customize. Only being able to download them via Excel limits us.

Review Source

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