# OnMat Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is OnMat the right Fitness solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131178/OnMat/reviews --- OnMat 4.8 (55) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 5th, 2026 # Reviews of OnMat Ease of use 4.6 Customer Service 5.0 ## Pros and Cons in Reviews YP Yosvany P OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “OnMat offers great value for martial arts schools by combining billing, attendance, and communication in one system.“ April 2, 2026 Ron C Co-OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years. “well, the least fun part if the learning curve. When I started there was no manual, no help or user's guide. “ April 1, 2026 SF Seth F Martial arts instructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I'd been running my school from a notebook for years, and as soon as we started using OnMat the actual income almost doubled due to no more questions about billing cycles.“ April 3, 2026 SF Seth F Martial arts instructorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “I'm not very tech savvy, so it's been a little bit of a struggle to learn how to use a program. But \[sensitive content hidden\]“ April 3, 2026 YP Yosvany P OwnerRecreational Facilities and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Once set up, it makes running a martial arts academy much easier.“ April 2, 2026 ES Eddie S AdministratorEducation Management, 2 - 10 employeesUsed the software for: 6-12 months. “My overall experience with OnMat has been very positive, easy to use, reliable, and helpful for managing the business.“ April 18, 2026 ## Showing most helpful reviews Showing 1-25 of 55 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Ron C. Co-Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Very good app that is constantly, and quickly evolving in all the right ways" April 1, 2026 5.0 I've been a casual user for the last couple of years, but this year I bought the school and so had to dig deep. I was surprised how much was in there that I wasn't aware of. Again, the support from \[sensitive content hidden\] has been fantastic and made the learning, using, growing curves easy. Pros First, it does what I need it to do. Second, and maybe even more important, is the amazing support. Not just to help me do what I need but they active modified and built new features based on my feedback, quickly, and that's amazing. Cons well, the least fun part if the learning curve. When I started there was no manual, no help or user's guide. A few old "how to" videos. That's improved somewhat but it is still lacking. Lots of poking around and trial and error - but the interface isn't that hard to sort out. Also, there was a big parity gap between ipad, iphone, web interface, again that gap is closing quickly. Alternatives considered [Zen Planner](https://www.capterra.com/p/134351/Zen-Planner/) Reason for choosing OnMat as the incumbent it was trusted, proven, predictable. price was very good and, again, the support has been outstanding. Review Source SF Seth F. Martial arts instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Been very helpful!" April 3, 2026 5.0 Very good. It has helped keep track of all the things I needed so far. With it I'm able to run our business more smoothly, and it helps make up for downfalls when it comes to bookkeeping. Pros It has helped me to keep ongoing track of payment! I'd been running my school from a notebook for years, and as soon as we started using the actual income almost doubled due to no more questions about billing cycles. Cons I'm not very tech savvy, so it's been a little bit of a struggle to learn how to use a program. But \[sensitive content hidden\] has been most patient with my questions, which a really appreciate! Alternatives considered [Spark](https://www.capterra.com/p/169855/Spark/) Reason for choosing OnMat My friend Wayne recomended , and I trust his opinion. Review Source BB Brian B. Owner Sports Used the software for: 2+ years ### "IMS Academy Review" September 20, 2016 3.0 It's been a few years now with the software, and except for a few functionality issues , The customer service team is great, which makes up for it. Mostly it would be nice to be able to use the same software on my home computer, and w Apples' planned obsolescence program, my iPad is getting old, so not looking forward to having to buy a new one just to keep this software going. Pros Pretty reliable and easy to use. Cons I have had a few accounts that I either canceled or changed the $ amount and the software did not respond, resulting in the refund checks. I wish there were more options and more intuitive functionality Review Source YP Yosvany P. Owner Recreational Facilities and Services Used the software for: 2+ years ### "Great All-in-One System for Martial Arts Schools" April 2, 2026 5.0 Overall, my experience with has been very positive. It has helped streamline daily operations, manage memberships efficiently, and keep everything organized in one place. Once set up, it makes running a martial arts academy much easier. Pros offers great value for martial arts schools by combining billing, attendance, and communication in one system. It’s easy to use after a short learning curve and makes daily operations simple. Membership management is a strong feature, handling payments and student tracking efficiently. The platform is well-suited for Taekwondo academies, and support is responsive when needed. While it offers some customization, there is still room for more flexibility. Cons The initial setup can take some time, especially when organizing memberships and automations. There is also some limitation in customization depending on specific needs. Switched from [Member Solutions](https://www.capterra.com/p/156382/Member-Solutions-Membership-Manager/) I made the switch to because I wanted a more complete, all-in-one system. Compared to Member Solutions, OnMat offers better tools for class management, attendance tracking, and overall daily operations, not just billing. It allows me to manage everything in one place, which saves time, improves organization, and gives me better control of my academy. Review Source KT Kim T. Owner Sports Used the software for: 1-2 years ### "Easiest software we’ve used!" June 13, 2019 5.0 The customer service is so great. \[SENSITIVE CONTENT HIDDEN\] always answers my questions very fast. Pros I love how simple this software is. It is easy to teach new staff. Cons Not being able to choose a specific waiver to sign for each individual membershuo Reason for choosing OnMat More simple, easier to learn, & budget friendly Review Source Response from JIBASoft Inc. June 17, 2019 Hello Kim, thank you for your review. We actually can assign specific membership agreements (contracts, waivers) to specific membership packages... I will reach our to you to show you how. Thanks, JIBASoft Team ES Eddie S. Administrator Education Management Used the software for: 6-12 months ### "Great Platform for Managing a Martial Arts School" April 18, 2026 5.0 My overall experience with has been very positive, easy to use, reliable, and helpful for managing the business. Pros What I liked most about was how easy and efficient it is to manage students, payments, and daily operations all in one place. It saves time and helps keep everything organized. Cons Very little to dislike overall. The platform continues improving, and updates have made the experience even better over time. Review Source AR Angela R. sales Marketing and Advertising Used the software for: I used a free trial ### "Thank You for a 30 day trail" February 27, 2025 5.0 The support staff has been incredibly helpful and the customer service has far exceeded my expectations. Pros Loved the fact that they have a 30 day trail. Cons Honestly can't really say anything bad yet as I am only on a few days of the trail. Review Source JN JAMES N. Owner Sports Used the software for: 2+ years ### "Always Improving" September 28, 2016 4.0 I am the owner of All American Martial Arts Inc. in Saint Augustine Florida. Approximately three years ago while opening a box from Moto I discovered a card with JibaSoft information on it, so I logged into the website, watched the tutorial and was intrigued. Within about one month we were fully up and running with the system. One of my favorite things about this product is it did away with the cards at the front of the school. Students could easily login to an iPad mounted at the front desk which shows class attendance, if they are late and does not allow them to login if they owe any money. I know I got in when the program was in its infancy and a lot of changes have been made in the past three years. That's why I titled this "Always Improving". Eric and his staff are continually making this program easy to work with, reliable, cost effective and overall compatible with the needs of owners. I often think I'm probably one of Eric's most demanding customers with a military and police background I need systems that don't fail and of course we all know that's impossible but I do hold OnMat to a higher level due to the fact that everything within my business relates to proper functionality of email, billing, reports, attendance, testing, merchandise and much more. I have called Eric late at night and on the weekends and I always receive communication back. Of course each school owner has specific needs and the OnMat system and their staff do their best to allow for such needs. Knowing that Eric is a martial artist who saw the need for such a system for school owners provides me with the confidence that whatever I throw at him he is willing to look at understands and always seems to come through. My school was asked to be on several beta testing months which allowed us to view and use several new aspects of the product. We reported our likes and possible changes that could be made and each time Eric and Kevin have done their best and always come through for the school owner in need. I have been kept abreast on the upcoming changes in the OnMat system and excited to report these changes are yet one more step to the "Always Improving" efforts of the JibaSoft OnMat team. Thank you for making my life easier as a school owner. Sincerely, James L Niland III Chief Instructor / Owner All American Martial Arts Inc. Pros It's in an IPad so it can be with you at all times. Cons Do not have the ability to change, add or delete different things within the system Review Source VR Verified Reviewer Kung fu/ Tai Chi/ lion and dragon dance instructor Health, Wellness and Fitness Used the software for: 2+ years ### "OnMat is great! " October 23, 2018 5.0 Pros This software keeps the business side of our martial arts school organized! From attendance to creating memberships, communications to payments. It does it and does it well. This was the first studio software that we used. Before we were old school notebooks and such. The best feature of this software though. Is the customer representative and the dedicated team at Jiba Soft. When we have specific needs from a technical problem to adding functionality they are very responsive. Taking the time to get it right and execute! We are happy with this software and will continue to use it! Cons There are times when there is a learning curve to figure out how to best use it. Usually a quick phone call gets it resolved though. Review Source Lucien Z. Kung fu/ Tai Chi/ lion and dragon dance instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "Finally stepped into the 20th century" September 20, 2016 5.0 We did not get into to teaching Martial arts because we love paperwork! This software has made a huge impact, streamlining our organizations logistical process! Leaving us time to do what we do best, and that's teach! Pros Helps organize our check in process, sign up process, track attendance and tuition. This is turn key! From data, to communication, to credit card processing! It is awesome! Cons This is not perfect but as close as can be found! Review Source HP Humberto P. Telecommunications Used the software for: ### "Stop Struggling and get Jiba already...." September 26, 2016 5.0 Using JibaSoft has helped us monitor our Martial Art's school more efficient. The automated emails sent to members when payments are due, has helped in ensuring tuition payments are paid on time. Having the iPad by the entrance for student check-in, helps in monitoring student attendance. Having the option of sending parents private notes with student progress helps keep the personal relationship one develops with parents. Overall, our experience with JibaSoft has been positive and very helpful. We've had conversations with other masters using different software and they are impressed with Jiba's features. The software has so many features; auto pay, attendance, testing, revenue forecasting and more. This is the go to Martial Arts software. Pros Revenue forecasting and attendance monitoring Cons Would be good to accept credit card payments from within the app, rather than be forced to set up an auto payment. Review Source AR Amanda R. Owner Used the software for: ### "2 years of great customer service and a good product." October 21, 2015 4.0 I have used for over 2 years and been very happy with the usability of the software. It does nearly everything I want, and when I have an idea on how to make the system more usable for me the folks at Jibasoft do a good job of making that happen for me. I have tried 3 other systems over the past 13 years in business and no other software or service had the functions and service of OnMat and Jibasoft. Because this is a web based application we are sometimes at the mercy of the powers that be for time spent looking at the spinning wheel, but in the grand scheme of things it is a small price to pay to have all of the benefits of OnMat. Review Source Response from JIBASoft Inc. October 22, 2015 Thank you Amanda for your continued support! The next release should solve the spinning wheel problems! BR Barbara R. Used the software for: ### "Happy "Time Management" Customer!" September 30, 2016 5.0 I have nothing but good experiences, from the initial visit to the implementation of the software. Before using I was wasting 2-3 hours per week, now this time is used productively. Thank you for giving me back time to be used connecting with my customers rather than being stuck in the back office. We are a family based school and making connections is extremely important to us and you helped make that happen. Review Source BR Barbara R. Owner Used the software for: ### "Satified customer" October 19, 2015 5.0 I need a system to manage attendance and belt testing and there weren't many software companies that were ideal for our type of memberships. From the moment I saw the interface, I knew this was going to reduce the time I spent administratively on the business. The options and the reporting capabilities are a nice touch. Review Source BL Bill L. Used the software for: ### "Solid software to run your DOJO" September 30, 2016 5.0 I've been in the industry for over 20 years. Always have used some software running. Tried them all, for the time is the best that is on the market. Still need a few updates with multiple schools. Give it a try, nothing to lose only to gain. Review Source SS Stacey S. Used the software for: ### "Great program" January 25, 2017 5.0 is great for running your studio. Inactive students are easy to call with the MIA reports. It can receive payments, log Attendance, and I mainly love the testing feature for getting people their testing grades. Great program. Review Source JL Jae L. Used the software for: ### "Very good. ......." September 30, 2016 5.0 Focus on specific experiences you've had with the software, and tell us whether or not it has met your expectations.... Very good. ... Review Source EG Ed G. Used the software for: ### "Amazing School Management Software!" September 28, 2016 5.0 Very easy and simple to use, has made our life here a lot easier! Always very responsive if any issue arises. Review Source SD Seth D. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Saves time on many levels" June 13, 2019 5.0 First, the developers have been great. Communication is responded to quickly, and any random glitches I've encountered are address and fixed. I feel like they actually listen and are concerned if I ever have a problem. And then they fix it! I don't have experience using other martial art or member-management software, but I chose ~7? years ago after getting demos of several other products. I've had other demos recently as well, and I couldn't find any reason to even consider switching. OnMat simply saves me and my team time. It streamlines so many things, like attendance tracking, curriculum requirements, striping, rank testing, and even rank certificates. Plus automated emails take care of repetitive day-to-day reminders and communication about membership expiring, late payments, etc. It manages all of our tuition, testing fees, and in-house sales of items. Pros \- Intuitive Interface. It was easy to learn and figure out, and easy to teach my employees the basics. - Streamlines many functions of running a martial arts school - Has a parent portal to give access to the student, their progress, and curriculum - Simplified. Everything I needed, without a bunch of extra stuff I probably wouldn't use anyways - The developers seem to be making improvements constantly. Cons There isn't anything I dislike. There are a couple things I could see as feature that might be added in the future. Sometimes a screen takes a long time to load. Although this has improved with recent updates. Reason for choosing OnMat Seemed to have the best Parent Portal. The in-person demo I got (from each company) OnMat was the cleanest, easiest, and made sense to me. \[SENSITIVE CONTENT HIDDEN\] just showed me the ipad and all the things OnMat could do, just how we use it on a daily basis. Most of the other software had similar functions, OnMat made the most send and easy to use. Review Source Lucien Z. Kung fu/ Tai Chi/ lion and dragon dance instructor Health, Wellness and Fitness Used the software for: 2+ years ### "Unrivaled responsiveness!" June 13, 2019 5.0 I really appreciate the efforts that the customer service team go through to problem solve and add features as needed! Pros We first started using after 20 years of running our school, when we wanted to bring our business into the 21st century. We had before OnMat been using a paper sign-in sheet for attendance. I have been largely happy with the software and the price is half that of the competition. Here is where On Mat really shines through, if I need a feature they are very responsive and try to build it out for us quickly! Customer service team are always striving to improve on our experience and have been very generous with their time. I love that I can make a phone call, talk to a real person and get my issue resolved! Cons It may not be quite as feature packed as the competition but it is half of what they cost! Review Source AT Abbie T. Vice President Sports Used the software for: 6-12 months ### "Love all the features!" June 13, 2019 5.0 Overall we absolutely love the program. It has added a lot of value to our program. Pros The attendance and enrollment features are wonderful! We also really enjoy being able to check the students progress in class and communicate that easily to the parents. Our students really enjoy being able to watch videos of their requirements at home that are uploaded to the curriculum. Cons Having to pass every student individually after a test even though they were all marked passed. 2 days after all my students still said test in progress. Lol. It wasn't until I went back into the test and went to each person that I could pass and SAVE which was the issue that took more time. I thought passing all of them as a group would do that. Having that would be a much better option. Review Source Response from JIBASoft Inc. June 17, 2019 Hello Abbie, Thanks for your review! There is a new feature called "pass-all" that you will see at the bottom of the Test Results screen. This pass-all will pass all students in the group so you don't have to do individually saving time. If you don't see that option, please make sure you update OnMat from the Apple App store. Thank You! JIBASoft Team DA Dawn A. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Pick me!!!" September 28, 2016 4.0 So grateful for the staff ( Eric) for being my right hand man and usaully my left too . Computers and software programs are definitely my weakness . The program is very user friendly if you like technology . Eric has been great walking me through step by step every time I've run into an issue ( usually operator fault ) . Customer service is above and beyond ; especially with the 3 hour time difference . Yes there are a few glitches but nothing is perfect . Jibasoft offers more services than I need to run my business , but the options are great . Also the price is comparable . Cons The scroll on dates ! How I cannot choose my payment date for 1 time payments . Always sets payment on the day information is entered not the day one would like it taken out ! Review Source Response from JIBASoft Inc. September 29, 2016 Thank You for your feedback! On month-to-month (auto-renew) payment plans, select the ¿1st Payment¿ button and change the payment date to the desired date. For long term memberships (not auto renew), push the ¿Down Payment¿ button and change to desired date, then change ¿Installments¿ to single payment. We will put up a video in our tutorials on our website to help demonstrate. KT Kyle T. Owner/Master Education Management Used the software for: 2+ years ### "The best out there! " September 28, 2016 5.0 We changed to about 4 years ago, after doing extensive research into what was available. I have to say, that the team at JIBA Soft has continually met, and exceeded my expectations. From ease of use, to seeing my school at a glance, this software allows me to focus on teaching class, instead of billing. I also love that it automatically sends out a belt testing report card, so that parents can see how their child is doing. We have over 230 students, and I would highly recommend this management software to anyone, wether you are a new school, a large school, or have multiple locations. Pros Ease of use. Belt testing setup. Built in point of sale system for pro shop. Effortless billing. Easy sign up for new students. Easy to customize to your specific school needs. A major part of my schools growth and success! Review Source DM Dennis M. Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Best Software for small businesses!" September 27, 2016 5.0 Works great End-to-End. Takes care of my administrative tasks in one app. Great training tool helps me monitor and assess my students' progress. Also informs the student's and their parents of progress and keeps them involved and engaged. The interface is simple and easy to use. Whats best is the customer support. They are a call or an email away. They take care of issues and questions with a quickness and are on top of problem solving specific issues or scenarios. Great Job guys! Pros Takes care of my billing needs and concerns. The curriculum monitoring is great as well. What I like the most is that the software is what you make it. It can be simple and streamlined if you want, or you can add it with links and videos to make it the most comprehensive platform possible Cons Would be nice to have the Now app (parent/student side) designed for the iPad as well as the iPhone. Its a small thing, but would be nice. Currently the OnMat Now app is also downloadable through the iPad if you choose the iPhone version, though. Review Source BG Bonnie G. Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Students love checking in - no more attendance book!" September 27, 2016 5.0 Although it took a bit of work to transfer our membership database, the support was always helpful and readily available. Our kids love checking in and sometimes cluster around to check their friends in and look at each other's photos. It is not completely suited to our membership as we are not a karate school, but the support has been open to taking some suggestions. We've been using it for about half a year. So far, so good. Pros Great for tracking attendance, automatic invoicing and late payment notice features (although I haven't yet used them; once I do I'm sure it will make life easier). Having photos is handy, especially with new students whom the instructors don't recognize yet. Cons I prefer using my own email, instead of 's email. Group emails can be sent, but it didn't seem like there was a way for people to reply all and communicate with each other. It's best for blanket announcements. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.