# Evercontact Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Evercontact the right Lead Management solution for you? Explore 90 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131196/Evercontact/reviews

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Evercontact

4.4 (90)

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Last updated March 13th, 2026

# Reviews of Evercontact

Ease of use

4.5

Customer Service

4.1

## Pros and Cons in Reviews

Jan F

OwnerManagement Consulting, Self-employedUsed the software for: More than 2 years.

“Did a reasonable job of keeping my address book clean.“

November 29, 2024

## Showing most helpful reviews

Showing 1-25 of 90 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ian M.  
Marketing Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "A must tool for every marketer"

August 21, 2018

5.0

I needed a way to capture contacts for mass marketing on websites. Honestly I knew this tool existed. It works with awe. Its awesome.

Pros

captures contacts from the websites amazingly Ability to organize phone numbers, emails and address Smart enough to know the contacts that you had already capture...so It won't alert. Alerts you when it detects new contacts to be captured

Cons

Am not sure if it works on other web browsers apart from Chrome.

Review Source

VR

Verified Reviewer  
Senior Terminal Supervisor  
  
Used the software for: 2+ years

### "Great Contact Administrator"

March 10, 2018

5.0

Great software to keep track of contacts details.

Pros

After you have installed Evercontact you can sit back and all your emails contacts details will be added automatically to your address book. This is a great service.

Cons

It would be great if Evercontact could add a complete address book on the users Evernote dashboard.

Review Source

Response from One More Company

March 13, 2018

Many thanks for taking the time and for the thorough review, we appreciate it! Greta feedback too. Definitely want to find a better way to show the value of ALL the work Evercontact does, not just a snippet of the last 50 updates. Thanks!

Jan F.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "Mediocre functionality; continue to charge my card after cancelling several years ago"

November 29, 2024

2.0

Terrible customer service. Cannot recommend them in any way.

Pros

Did a reasonable job of keeping my address book clean. Sort of. After it had merged different contacts into one repeatedly, I had cancelled the service years ago. But they still charge my card.

Cons

After cancelling, they continued to charge my card and still do so. I've reached out to them several times, but after giving them my details, they hang up on me and won't answer any e-mails. Even reaching out to their \[sensitive content hidden\], via LinkedIn did not help.

Review Source

VR

Verified Reviewer  
Author, "Boomer Reinvention: How to Create Your Dream Career Over 50"  
  
Used the software for: 6-12 months

### "Overall, this is a great add-on to my contact and network management process."

January 31, 2018

4.0

Pros

I like that it works in the background to gather and update contact information based on my email traffic.

Cons

I'm not 100% sure that it's picking up all of the contact information, and while I could probably dig deeper into their documentation, it's not clear exactly how to set it up to make sure everything is covered.

Review Source

Response from One More Company

February 8, 2018

Many thanks for the review! Great question and you can always log-in to your dashboard (or view contacts in your email provider) to get a look at the work Evercontact has done. And if need to recover any contacts prior to using Evercontact, we also offer ContactRescue :) Thanks!

VR

Verified Reviewer  
Financial Director  
Financial Services  
Used the software for: 1-2 years

### "Simply does the job"

August 29, 2019

5.0

Pros

No more lengthy task to create new contacts in the CRM. As soon as I receive an email it creates or updates the contact in the CRM. No more human errors, accurate, and seamless. Support was stellar during the process.

Cons

I don't see much downside. So far I'm very happy with the results.

Review Source

VR

Verified Reviewer  
Managing Member  
Computer Software  
Used the software for: 6-12 months

### "A product I really want to love"

January 30, 2018

3.0

Pros

This software is automatic, and just hums along in the background collecting relevant contact information.

Cons

I purchased this software as a way to dig myself out of a hole - I knew I had a bunch of contact information trapped in my email archives, but was unwilling to manually extract it. ContactRescue+ (a feature of EverContact) scanned 32k emails, found 3873 email signatures, and extracted 207 contacts. That means that, on average, one contact was sending me 158 emails. Those numbers are kind of believable, but it definitely didn't meet my expectation. There are a handful of contacts that send my bulk of emails, but I also know I've had a large volume (300+) of one-off email exchanges throughout my Business Development efforts. I was bummed that ContactRescue didn't pick these up. Finally, I reached out to support in August of 2017 about adding a second Gmail account to EverContact (a supported feature), but never heard back.

Review Source

Response from One More Company

February 8, 2018

Many thanks for taking the time, we very much appreciate it. Hate to hear CR didn't recoup as many as you hoped and that you never heard back. Shoot me a note (brian@evercontact.com) and we'll make sure to get you everything you need. And of course give you a super friendly discount if still interested. Many thanks!

VR

Verified Reviewer  
Vice President of Sales  
  
Used the software for: 6-12 months

### "Its a great way to capture new contacts & keep old contacts up to date!"

January 30, 2018

5.0

It works for what I need it ton work for very well...

Pros

I can keep my contacts up to date. It integrates with my contact manager & Salesforce.com. Syncs new & old contacts. Its great!

Review Source

Response from One More Company

February 8, 2018

What a fantastic review, thank you! And do reach out if we can help out a few others on the team there :) Cheers! Brian

Avishai M.  
Innovation and Product Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "Useful, quite app. I like the concept!"

February 1, 2018

5.0

Pros

This software is automatic, works in the background. I can keep my contacts up to date. It integrates with my contact manager & Salesforce.com. Syncs new & old contacts. I like it

Cons

it can take up to 48 plus hours for contact information to be updated from an email. Seems too slow.

Review Source

Response from One More Company

February 8, 2018

Hi Avishai, Many thanks for the positive review! Hard at work to continue to make things even better :) Reach out if we can get a few more team members going too. Cheers! Brian

Victoria M.  
Communications Coordinator  
Research  
Used the software for: 1-2 years

### "My second most used contact management tool"

August 10, 2018

3.0

Evercontact is a great automatic workhorse for contact management -- it doesn't catch everything and sometimes registers false positives for changes, but it sure saves a lot of time, so those occasional glitches barely register.

Pros

Evercontact makes it easy to update contact lists

Cons

Automatic contact editing isn't foolproof, so you still need to keep an eye on things!

Review Source

Joey W.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "I've used it to grab contact information from the web. "

January 30, 2018

5.0

Pros

It works really well. I like that it can tell the difference between a name, an address and a phone number so I don't have to manually separate it.

Review Source

Response from One More Company

February 8, 2018

Thanks Joey. Awesome to see a 10/10! Reach out if we can get more team members onboard over there :) Cheers! Brian

JZ

Jordan Z.  
Managing Director - CEO  
  
Used the software for:

### "Evercontact - Best Friend Google for Work or Salesforce Ever Had!"

May 28, 2016

5.0

Do you use Google for Work? Salesforce? Gmail? ....is it important to you to have your contacts up to date. If the answer to any of the foregoing is yes....then Evercontact could be the SINGLE MOST IMPORTANT APP YOU ADD...POSSIBLY WITH THE EXCEPTION OF CIRRUS INSIGHT. The app is pure magic..it updates contacts, shares your address and for additional $$ digs all of your old contacts out of email. If you spent the $$ to get a high quality CRM this is a MUST addition.

Review Source

Response from One More Company

May 31, 2016

Fantastic to hear Jordan! Thanks so much for taking the time to review us! If we can ever be of help for questions or suggestions, please get in touch at magic@evercontact.com. Best, Gabriela and the Evercontact team.

BB

Brett B.  
  
  
Used the software for:

### "Plain and simple - it just works"

March 16, 2016

4.0

This is one of those services that I'd really rather not have to mess with, but it's crucial to my workflow. Evercontact has done an excellent job of taking a very tedious process and making it feel easy and nearly seamless with my workflow. A notifier in my gmail account tells me how many updates to my address book they have identified and with one click I can review the updates and decide what to keep and what to toss. There's an option to do this all automatically for me, but I prefer to do it manually to help keep my address book clean with only relevant contacts. Updating my address book used to be a painful process, but now, dare I say, it almost feels fun. I truly appreciate this service.

Review Source

Response from One More Company

March 17, 2016

Wow that is really great to hear, thank you Brett! Best from the Evercontact team

MR

Michel R.  
Editor in Chief  
  
Used the software for:

### "Why not?"

May 7, 2016

3.0

Why can't we get new Evercontacts when we receive answer emails from new people we get in touch? Could be a great way to actualize our contacts DB. Could you also add a command control dashboard where one could set up peculiar rules to add, categorize, etc. each contact?

Review Source

Response from One More Company

May 17, 2016

Hi Michel, thank you for the feedback and suggestion, I have passed the dashboard request onto the product team! For the contact updating, this article explains how that works, but passed your feedback along as well as could be something useful to people to be able to choose how we count a trusted source. http://blog.evercontact.com/a-few-reasons-why-that-contact-hasnt-updated-yet/ Thanks again and best from the entire Evercontact team

ST

Stefan T.  
MD  
  
Used the software for:

### "extremely helpful, sometime erratic "

March 23, 2016

4.0

likes: fire and forget, it works in the background and I need not to worry dislike: on certain contacts old, clearly outdated information like old emails and phone numbers reappears repeatedly. that is really annoying at times

Review Source

Response from One More Company

March 29, 2016

Thanks Stefan, in response to feedback like yours we're currently working on a solution for older information - actually replacing vs just adding the new stuff, it's a bit tricky as sometimes people have multiple numbers and the new one isn't a replacement! Hopefully will be ready to roll out very soon so we'll be even more helpful for you! Best from the Evercontact team

HS

Hans S.  
  
  
Used the software for:

### "Really valuable service"

July 2, 2014

5.0

The most helpful and valuable service I have found to keep a clean and full address book. It scanned all of my emails, saved all of the information contained in my contacts' signatures in my google address book and does it now automatically for all of the new emails. I am now also using Evercontact for my two other business email addresses. And as I set my personal account to be the master one, the address book is also updated with contacts coming from the two other accounts. It's so great that I have paid for my whole team to get it! It's a real gain of time and value.

Review Source

MB

Mark B.  
CRO  
  
Used the software for:

### "Great tool that I do not have to think about"

July 2, 2014

5.0

Evercontact is one of those magical tools that you setup and then behind the scenes it does all the hard stuff that was such a pain before. And that pain is contacts and managing those contacts. As I am in sales, I have a lot of data entry I end up doing to maintain my contacts, especially when I have new folks. Evercontact has successfully grabbed their email signatures and properly formatted the contact information for me in Gmail. I highly recommend this tool if you have the same headaches in managing contacts.

Review Source

GS

Greg S.  
Director  
  
Used the software for:

### "wish I'd had this years ago"

February 23, 2016

5.0

Forget sales databases with manual inputs. Forget copy paste into Outlook before cutting it all into individual data fields. This app does it all, and it suggests new contacts and update info - no need to even fill the addresses... just check it's OK and click. Really the magic of data capture, and one of life's headaches sorted. (never used customer service, but had to rate it anyway).

Review Source

Response from One More Company

March 1, 2016

That is fantastic to hear! Thank you, really appreciate your letting us know :-) Best from the Evercontact Team

DP

D P.  
  
  
Used the software for:

### "Great tool "

February 24, 2016

4.0

Awesome tool that helps capture and organize contacts, quickly. However, it's not perfect, and will often only capture half of a contact's signature block... especially if the signature block is complicated. otherwise, serves as a reminder to build that contact list!

Review Source

Response from One More Company

March 1, 2016

Thanks so much for taking the time to review. We would love to get an example of any signature block issues you are having if you can write at magic@evercontact.com? Best, Gabriela from Evercontact

MC

Maren C.  
NA  
  
Used the software for: Less than 6 months

### "Somewhat concerned about the security."

January 31, 2018

3.0

Pros

Tool was implemented before my arrival to the company. I found the features interesting, as it makes contact saving easy.

Cons

As the tool wants access to the users' email accounts, I generally have concerns about the security of the overall system.

Review Source

Response from One More Company

February 8, 2018

Hi Maren, Thanks for taking the time. Security is a top priority and something we take very serious. Our technology does need access to be able to extract contact info from email signatures. Access is no different than what other tools like Boomerang or Clearbit might request as well. You can read up on our policy here - https://evercontact.com/privacy Thanks! - Brian

aK

andrew K.  
CEO  
  
Used the software for:

### "does what it says it does. grabs contacts. "

June 7, 2016

4.0

don't like auto update (creates too many contacts or duplicates) and annoying if i dont update within 30 days i loose them. would like more clarity on what you are doing with my contacts information. contacts are gold and evercontact should make very clear what and how it uses data and policy go get data back. generally, impressed with the services and have tired a lot. I use in conjunction with Full Contact

Review Source

RK

Rafi K.  
Principal  
  
Used the software for:

### "It's AMAZING!"

February 20, 2016

5.0

So, if you're a gmail user, this is a must. Gone are the days of having no good way to update contact information inside of gmail. FREE YOURSELF from the confines of a behemoth that isn't updating its functionality fast enough for your organizational needs. GET Evercontact. No, I do not work for them. I'm an interior designer.

Review Source

Response from One More Company

February 22, 2016

Thanks so much Rafi! Glad we can be helpful for you :-) Evercontact team

cH

chandler H.  
CEO Founder  
  
Used the software for:

### "fixes a major pain point"

April 29, 2016

4.0

how many times has a wrong email address, cost you time and made you look unprofessional? Evercontact, fixes this in a way that does not require some complicated setup. Simple and intuitive.

Review Source

Response from One More Company

May 3, 2016

Thanks so much Chandler, it is great to know we are so helpful for you and really appreciate your taking the time to note us. Best from Gabriela and the Evercontact Team magic@evercontact.com

dR

drew R.  
service designer  
  
Used the software for:

### "great concept and technology, confusing freemium model"

June 7, 2016

3.0

Seems to work really well for me. I struggle keeping my gmail contacts updated with photos, phone numbers, etc. Evercontact does SOME of this for me. I'm confused by exactly when it is doing it for me, vs when I need to highlight and do it myself. Also, the pricing for rewinding through my contacts seems really high, so I don't see myself doing that.

Review Source

DH

Doug H.  
  
  
Used the software for:

### "Easiest way to keep in touch"

March 28, 2016

5.0

I was skeptical about whether or not Evercontact would be useful, but it saved my butt on more than one occasion when trying to find a business contacts info that I had misplaced. It only takes one click to update your contacts and that's it. Simple and easy.

Review Source

Response from One More Company

March 29, 2016

That is great to hear, thanks so much Doug! Best from the Evercontact team

ET

Edgardo T.  
Past District Governor  
  
Used the software for:

### "Prompt and reliable"

May 19, 2016

5.0

The software has placed my contacts right to my cadence. I'd like to continue with the experience.

Review Source

Response from One More Company

May 24, 2016

Thanks so much Edgardo, really appreciate your taking the time to review us! If you ever have questions or need help, please don't hesitate to contact us at magic@evercontact.com. Best from the Evercontact team

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