--- title: "Bloomerang Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bloomerang Software - reviews, pricing plans, popular comparisons to other Donation Management products and more." source_url: "https://www.capterra.com/p/131207/Bloomerang/" page_type: "product" language: "en" --- # Bloomerang Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bloomerang ## What is Bloomerang? Bloomerang helps nonprofits deliver a better giving experience so you can save time, raise more funds, and create lasting change. With our giving platform, you'll have access to: • Email Marketing Tools • Letters & Mailings Templates • An Integrations Hub • Online Giving Pages & Forms • Peer-to-Peer Fundraising Tools • Reporting & Analytics • Automatic Data Updates ## What is Bloomerang used for? [Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,287 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Immediate live chat assistance Extensive educational resources Cumbersome information search features Limited email customization tools Starting price $125 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Grant Management / 2026 - Nonprofit / 2026 - Donation Management / 2025 - Fundraising / 2025 - Nonprofit CRM / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bloomerang?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bloomerang.co&name=Bloomerang) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bloomerang 4.7 (1,287) VS. [4.5 (1,464)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting Price $125 Flat Rate, Per Month Starting Price $119 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (1,287) Ease Of Use 4.3 (1,463) Value For Money 4.6 (1,065) Value For Money 4.5 (1,199) Customer Service 4.8 (1,170) Customer Service 4.8 (1,362) ## Bloomerang alternatives [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (418)](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [Donorbox](https://www.capterra.com/p/156860/Donorbox/) [4.8 (625)](https://www.capterra.com/p/156860/Donorbox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156860/Donorbox/) [DonorSnap](https://www.capterra.com/p/97513/DonorSnap/) [4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/97513/DonorSnap/) [View all alternatives](https://www.capterra.com/p/131207/Bloomerang/alternatives/) ## FAQs about Bloomerang Overview ### What problems does Bloomerang solve? Bloomerang solves scattered donor data, missed follow-ups, manual acknowledgments, and limited visibility into retention, campaigns, and pledge deadlines by centralizing gifts, interactions, tasks, emails, and reporting. Development directors, fundraisers, advancement teams, and small nonprofit administrators use it to coordinate stewardship, segment outreach, and produce tax letters and board-ready reports faster. Answer based on 724 reviews Overview ### Which roles and teams benefit most from Bloomerang? Bloomerang is most used by nonprofit executives, development teams, and administrative staff who manage donor relationships and fundraising operations. Executive directors and CEOs track campaign performance and retention, development directors and coordinators oversee donor outreach and gift processing, while office managers and assistants maintain records, reporting, and daily database workflows. Answer based on 1258 reviews Overview ### What company size and industries is Bloomerang built for? Bloomerang is built for nonprofit leaders at small organizations, with 93% of reviewers from small businesses and 49% from nonprofit organization management. It also serves midsize and enterprise teams in smaller numbers, with additional use across civic and social organizations and education management at 5% each. Answer based on 1287 reviews Features and Usability ### What are the key features of Bloomerang? Bloomerang includes core donor management tools like donor profiles, donation tracking, and giving timelines, plus reporting with custom reports and dashboards. Differentiating features include email marketing with email tracking, online giving forms and payment processing, event tracking, task reminders, and donor retention metrics for stewardship and campaign monitoring. Answer based on 594 reviews Pricing ### How much does it cost and what fees or limitations are included? Bloomerang starts at $125/month for its CRM, a flat-rate plan with constituent management, segmentation, marketing, mobile access, and reporting. There’s no clear free trial in current pricing, though one reviewer wanted a better one. Reviewers often call pricing affordable and scalable, but some note higher costs as record counts grow. Answer based on 194 reviews Integrations ### Which third-party tools and platforms does Bloomerang integrate with? Bloomerang integrates with Mailchimp, Stripe, Constant Contact, Givebutter, Zapier, PayPal, QuickBooks Online, and WordPress. It supports more than 30 integrations overall, spanning email marketing, payments, accounting, forms, and website donation tools, with reviewer-confirmed connections centered on fundraising and donor communications. Answer based on 222 reviews Getting Started and Support ### How easy is it to onboard and train a team on Bloomerang? Bloomerang is generally quick to onboard for small nonprofit teams, with in-person training, live online sessions, webinars, documentation, and videos available. Reviewers say nontechnical staff, interns, volunteers, and occasional users learn basic tasks fast, while admins and users handling reports, imports, or custom setup usually need more time and support. Answer based on 329 reviews Getting Started and Support ### What customer support options does Bloomerang offer, and how do users rate the experience? Bloomerang offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as fast, patient, and effective, especially for setup, reporting, and troubleshooting. Some mention confusing help articles, occasional slow follow-up, inconsistent answers, and frustration around billing or renewal issues, but overall support sentiment is positive. Answer based on 433 reviews Security ### How does Bloomerang handle data security and access control? Bloomerang protects donor data with secure donation forms, safe mass emailing, handled backups, and vendor-managed security and bug fixes. Reviewers also describe it as a secure central database and say information feels safe. However, access control is a recurring limitation, with only two permission levels and requests for user-specific passwords. Answer based on 20 reviews ## Who uses Bloomerang? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Immediate live chat assistance 98% positive reviews out of 116 Most reviewers appreciate chat support for fast, knowledgeable responses and real-time problem resolution. Cumbersome information search features 45% negative reviews out of 101 Some users say searching and filtering data is inefficient, with confusing filters and limited search options. Extensive educational resources 97% positive reviews out of 79 Most reviewers indicate webinars offer valuable ongoing training, industry insights, and practical platform guidance. Limited email customization tools 41% negative reviews out of 59 Some users report email templates lack robust formatting, creative flexibility, and intuitive editing capabilities. Remote teamwork and support 99% positive reviews out of 70 Most reviewers describe team collaboration as seamless, with easy task assignment, onboarding, and responsive support. ## Features AI summary Based on 2,945 Donation Management reviews Capterra data shows that buyers of donation management software rank the following features as their top priorities: - **Donation Tracking** (**66%** of reviewers rated this feature as critical) - **Online Giving** (**65%**) - **Contact Management** (**49%**) Bloomerang supports all three features that reviewers value most: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help nonprofits record and monitor contributions, accept donations through digital channels, and maintain organized donor records, allowing teams to improve fundraising visibility, strengthen donor relationships, and manage outreach more effectively. Donation Tracking 4.8 (202) 76.24% of 202 reviewers that rated this feature as important or highly important With this capability, you can easily monitor donations by donor, campaign, and fund, view giving histories, and segment donors. Reviewers appreciate the intuitive interface, comprehensive data capture, and ability to track both online and offline gifts in one place. Online Giving 4.5 (106) 69.81% of 106 reviewers that rated this feature as important or highly important It helps you embed donation forms on your website and integrate with tools like Stripe, Kindful, and QGiv. Some reviewers feel the forms are easy for donors and save time, but wish for more customization and smoother website embedding. Contact Management 4.5 (120) 66.67% of 120 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Payment Processing 4.5 (120) 59.17% of 120 reviewers that rated this feature as important or highly important This aspect lets you process one-time and recurring donations directly or via integrations with Stripe and QuickBooks. Reviewers indicate it is fast, reliable, and easy to use, though some mention confusion with backend processors and PCI compliance concerns. Donor Management 4.6 (209) 73.21% of 209 reviewers that rated this feature as important or highly important Bloomerang gives you a centralized way to manage donor information, relationships, and communication history. Users think the customizable fields, reminders, and reporting help them cultivate, retain, and segment donors efficiently, though some mention duplicate account issues with integrations. Reporting/Analytics 4.5 (431) 73.78% of 431 reviewers that rated this feature as important or highly important You get customizable, easy-to-use reporting tools that help you analyze donor trends and campaign effectiveness. Reviewers appreciate the pre-built and custom reports, automation, and responsive support, but some find soft credit reporting and advanced formatting less intuitive. Bloomerang 84 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Advocate Management: Track and manage advocate communication, engagement, and performance - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Auction Management: Allows businesses to create and manage auctions. - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Donation Tracking: With this capability, you can easily monitor donations by donor, campaign, and fund, view giving histories, and segment donors. Reviewers appreciate the intuitive interface, comprehensive data capture, and ability to track both online and offline gifts in one place. - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Bloomerang gives you a centralized way to manage donor information, relationships, and communication history. Users think the customizable fields, reminders, and reporting help them cultivate, retain, and segment donors efficiently, though some mention duplicate account issues with integrations. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Filtering: Find & retrieve relevant data or documents - For Nonprofits: Software specialized for non-profit organizations - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Grant Management: Monitor application statuses, proposals and award funds - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Interaction Tracking: Track interaction history by documenting conversations for contacts - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: It helps you embed donation forms on your website and integrate with tools like Stripe, Kindful, and QGiv. Some reviewers feel the forms are easy for donors and save time, but wish for more customization and smoother website embedding. - Payment Processing: This aspect lets you process one-time and recurring donations directly or via integrations with Stripe and QuickBooks. Reviewers indicate it is fast, reliable, and easy to use, though some mention confusion with backend processors and PCI compliance concerns. - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: You get customizable, easy-to-use reporting tools that help you analyze donor trends and campaign effectiveness. Reviewers appreciate the pre-built and custom reports, automation, and responsive support, but some find soft credit reporting and advanced formatting less intuitive. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Volunteer Management: Manage volunteer information and direct volunteer resources - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.3 (1,271) 4.3 Based on 1,271 reviews ## Pricing Value for money 4.6 (1065) [View pricing plan details](https://www.capterra.com/p/131207/Bloomerang/pricing/) Bloomerang CRM $125.00 Flat Rate,Per Month It includes: - Constituent Management - Reporting & Analytics - Marketing & Engagement - Data Management & Segmentation - Mobile App Value for money 4.6 (1,065) 4.6 Based on 1,065 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[ SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[ Venmo](https://www.capterra.com/p/222572/Venmo-/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (1170) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (1,170) 4.8 Based on 1,170 reviews ## User reviews Overall rating 4.7 Based on 1,287 reviews Filter by rating 5(904) 4(339) 3(28) 2(4) 1(12) Mentioned topic Sorted by most recent KS Kaitlyn S. Executive Director Museums and Institutions ### "Good Features, But Costly for a Small Nonprofit" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 April 5, 2026 Overall, our experience with Bloomerang was positive in terms of ease of use and donor management, but it ultimately wasn’t the right long-term fit for our small nonprofit. While the platform offered helpful tools for tracking donations and engagement, the cost was too high for our organization’s size and budget. We also wished there were more flexible pricing options based on nonprofit income or scale, which would make the platform more accessible for smaller organizations. Pros Bloomerang was easy to use and designed with donor relationships in mind. The interface was intuitive, making it simple to track donations, manage memberships, and pull reports without needing advanced technical skills. The donor engagement tools and clean reporting helped our organization better understand supporters and make more informed fundraising decisions. It also saved time by keeping communications, giving history, and notes all in one place, though we no longer use the platform. Cons The emailing features were limited and didn’t offer the flexibility we needed for segmented outreach and customized communications. Creating and formatting emails felt restrictive, and tracking engagement wasn’t as robust as expected. We also found some reporting and data management functions required extra steps, which made certain workflows less efficient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 9, 2026 Hi Kaitlyn, thank you for taking the time to share such a thoughtful review. We’re glad to hear that Bloomerang’s intuitive design and donor management tools helped your team better understand and engage your supporters. We also appreciate your candid feedback on email functionality, reporting workflows, and pricing. Insights like yours are incredibly valuable and help us continue to learn and improve. Thank you again for the time you spent with Bloomerang, and we wish you and your organization continued success in your important work. LT Laura T. Executive Director Non-Profit Organization Management ### "Know before you buy!" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 31, 2026 Apparently, Bloomerang has a reputation for poor onboarding execution, which I was unaware of until I researched it, I was also unaware of the lack of customer support. They also do not issue refunds, even if you were never able to utilize the service due to the delays in onboarding. Buyer beware! Pros It would appear to be user friendly/ intuitive, seems to be a great platform is you are able to successfully onboard. Cons There were significant delays in onboarding and they refused to refund our nonprofit when we were unable to utilize their service due to the delays. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2026 We’re sorry to hear about your experience and understand how challenging onboarding delays can be. While we did share guidance and available options during the underwriting process, we regret that the experience did not meet your expectations. We take this feedback seriously and remain committed to supporting your organization. Should you determine one of the provided options is acceptable, our team is here to help move things forward. MW Melissa W. Administrative Director Non-Profit Organization Management ### "Great and Easy to Use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 21, 2025 Overall, we have been very happy with Bloomerang. We have been using this system for almost 10 years. Pros It is user friendly with a eye appealing layout. Support has always been helpful when I have needed to reach out. Cons I don't like that we can't build an email from scratch anymore. It can be tedious and time consuming to pick a random template and then have to remove everything to begin building a basic email. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. JA Jessica A. Director of Donor and Alumni Relations Fund-Raising ### "Sophisticated and cost-effective!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 31, 2025 Overall my experience with Bloomerang has been very positive. I say there are limitations to every CRM but Bloomerang has by far been the easiest to navigate, and the support team is always very helpful if we hit any speed bumps. Pros It's extremely user friendly and makes donor management seamless. It's the best CRM on the market for the cost! I also love that it's tiered-pricing based on constituent count. Cons There are still some limitations in custom fields, profile fields, how reports can be filtered or columns set up and filtered, etc. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Needed a more user-friendly system that better fit our needs Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reasons for choosing Bloomerang Cost was a factor, as well as functionality and ease of use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KL Kylee L. Marketing and Volunteer Coordinator Non-Profit Organization Management ### "Bloomerang - Help Organize Your Amazing Donors" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 3, 2025 Pros Bloomerang helps keep all of your information in one place and connects well to systems like Zapier, etc. Moving from a small organization to a bit larger it has saved a lot of time Cons Some features do not exist or require additional payment. For instance, it would be great if the volunteers feature came with Bloomerang rather than an additional paid option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Kevin H. Director of Advancement Non-Profit Organization Management ### "Bloomerang is a full service CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2025 As a first-time user of Bloomerang, I found it easy to learn. It provides great support and learning videos. Pros Bloomerang is a comprehensive donor CRM tha that allows for easy reporting and recognition of donor gifts. Their donor engagement level and a quick link to Donorsearch allow deeper insights into our donors. Cons Reporting can sometimes be limited, but their support team is quick to offer ideas and simple fixes. Switched from [Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Salesforce was too robust and difficult to manage. Bloomerang is built for donor management and comes ready "out of the box" to go to work. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 13, 2025 Hi Kevin, thanks for sharing your review with us! It's wonderful to know that you have been finding success in donor engagement and reporting with Bloomerang. Customer feedback is what guides us, so please don't hesitate to reach out to success@bloomerang.com if you have any further questions on reporting. We can’t wait to see the incredible impact you and your team will continue to make, and we’re here to help every step of the way! AN Anonymous User Director of Development Performing Arts ### "Very happy with Bloomerang!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2025 It's been a great experience. I love being able to track donor contact and gifts over time, as well as storing files and payment information. Reporting is super helpful for collecting data and planning for the future. Webinars have also been a great tool! Pros Bloomerang is user friendly, provides a lot of education for using its features, and their support is very efficient and helpful when needed! Cons That we can't sync it with our quickbooks to help communicate with accounting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2025 Thank you for sharing your experience with Bloomerang! We're happy to hear that you enjoy our reporting and data management features, as well as finding our customer support and webinars helpful. In regards to syncing your data, we do offer an integration with both QuickBooks Online and QuickBooks Desktop. You can learn more here https://bloomerang.co/product/integrations/quickbooks/, and we encourage you to contact your Account Manager to explore adding the QB integration to your account. Thanks again for your review, and happy fundraising! Erin E. Deputy Director Non-Profit Organization Management ### "Could not be worse" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 3, 2025 My experience with Bloomerang has been nothing short of terrible. Pros I don't like anything about Bloomerang.. Cons Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises. Bloomerang has online forms that are not functional at all so you have to purchase an upgrade to get functional forms. We purchased two add-ons (Give+ and DonorSearch) and they didn't turn those features on for over 10 months. I have reached out via the chat and email NUMEROUS times and at times, it takes 3-5 days to get a response. Other times, I don't get a response at all. Their platform is not user friendly at all and you often have to take steps in multiple places to accomplish one thing. Due to the breech in contract on their side (not providing Give+ and DonorSearch for over 10 months), I've requested early cancellation of our contract and they refuse. I would not recommend them to anyone. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) [Donorbox](https://www.capterra.com/p/156860/Donorbox/) Reasons for choosing Bloomerang I do not know why Bloomerang was selected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 9, 2025 Thank you for taking the time to share your feedback about your experience with our software, Erin. The success of the nonprofits we serve is our number one priority, and we take it very seriously. Our goal is to provide a user-friendly platform that meets the needs of all our customers and we sincerely apologize for the frustration you’ve encountered. As we continue to address this matter one-on-one with your dedicated Customer Success Manager, we hope to have the opportunity to regain your trust. HB Haley B. Fundraising Director Hospital & Health Care ### "Excellent customer support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 I have used in a few different organizations, and always recommend it as a solution to others looking for a fundraising CRM. Pros Excellent customer support when I need assistance with setting up custom reports. Cons It does not always have all the features I would like it to have, but customer support is always good about helping me figure out a work around. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Cost of services, happened before i came. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 6, 2025 Thank you for taking the time to leave a review and share your feedback, Haley! We love to hear that you are enjoying our custom reporting and customer support. We are always happy to discuss new features with you, and feedback for future features can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Please don’t hesitate to reach out to success@bloomerang.com with any questions, and happy fundraising! SW Stephanie W. Senior Manager Fund-Raising ### "One of the Leading Databases Available" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2024 Again, Bloomerang shares a top spot of some of my favorite fundraising database systems. Pros Bloomerang is one of the top products I refer out to my clients. The product is easy to use, powerful, and the customer service is extremely proficient especially compared to other similar database companies. Cons The only thing I'd like to see in the coming years is more integration support for complex fundraising shops. Bloomerang offers a number of integrations, but sometimes they are difficult for the end user at the organization to effective implement. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Organization needed a more efficient system Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 6, 2025 Thank you for your review, Stephanie, and for referring our product to others! We're so glad to hear that you find Bloomerang user-friendly and our customer service to be top-notch. Regarding integration support, we have shared your message with our team, and feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. If you have any further concerns, please don’t hesitate to reach out to success@bloomerang.com. Happy fundraising! 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