---
title: "Bloomerang Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Bloomerang Software - reviews, pricing plans, popular comparisons to other Donation Management products and more."
source_url: "https://www.capterra.com/p/131207/Bloomerang/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Bloomerang Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Bloomerang

## What is Bloomerang?

Bloomerang helps nonprofits deliver a better giving experience so you can save time, raise more funds, and create lasting change. With our giving platform, you'll have access to: • Email Marketing Tools • Letters & Mailings Templates • An Integrations Hub • Online Giving Pages & Forms • Peer-to-Peer Fundraising Tools • Reporting & Analytics • Automatic Data Updates

## What is Bloomerang used for?

[Donation Management](https://www.capterra.com/donation-management-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)[Fundraising](https://www.capterra.com/fundraising-software/)

Recognitions

Shortlist

Overall rating

Based on 1,288 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Immediate live chat assistance

Extensive educational webinar resources

Cumbersome information search features

Limited email template customization

Starting price

$125

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

-   Grant Management / 2026
-   Nonprofit / 2026
-   Donation Management / 2025
-   Fundraising / 2025
-   Nonprofit CRM / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Bloomerang alternatives

Highest Rated

[4.8 (317)](https://www.capterra.com/p/123954/Little-Green-Light/reviews/)

Starting price

$45.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (1,482)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (414)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$68.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131207/Bloomerang/alternatives/)

## FAQs about Bloomerang

Overview

### What problems does Bloomerang solve?

Bloomerang solves fragmented donor records, manual gift acknowledgments, and limited visibility into fundraising results by centralizing giving history, communications, notes, tasks, online donations, and customizable reports. Nonprofit development teams, one-person fundraisers, finance staff, and community engagement teams use it to segment supporters, monitor campaign progress, follow up on lapsed donors, and plan stewardship.

Answer based on 1033 reviews

Overview

### Which roles and teams benefit most from Bloomerang?

Bloomerang is most used by nonprofit executive directors, development leaders, and fundraising teams managing donor records, gifts, campaigns, and engagement history. Development coordinators and associates support data entry and acknowledgments, while office and administrative staff maintain contact information. CEOs, presidents, treasurers, and boards use reporting to track fundraising performance and organizational finances.

Answer based on 1258 reviews

Overview

### What company size and industries is Bloomerang built for?

Bloomerang is built for small nonprofit organizations, which represent 93% of reviewers, with Non-Profit Organization Management accounting for 49%. It supports nonprofit leaders managing donor engagement, data, and fundraising with limited resources. Reviewers also include midsize businesses (6%) and organizations in Civic & Social Organization and Education Management, at 5% each.

Answer based on 1287 reviews

Features and Usability

### What are the key features of Bloomerang?

Bloomerang includes donor management and donation tracking for maintaining donor records, tracking interactions, contributions, and acknowledgment letters. Its reporting and analytics provide customizable standard reports and dashboards for evaluating campaigns and events. Online giving and payment processing support gifts, while contact management organizes records and identifies duplicate entries.

Answer based on 188 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Bloomerang offers CRM starting at $125 per month on a flat-rate plan, including constituent management, segmentation, marketing, mobile access, and reporting. Reviewers often describe pricing as affordable and scalable for nonprofits, though some report record-count limits and price increases as donor databases grow; others flag implementation costs.

Answer based on 194 reviews

Integrations

### Which third-party tools and platforms does Bloomerang integrate with?

Bloomerang integrates with more than 20 third-party tools, including Mailchimp, Stripe, Constant Contact, Givebutter, Zapier, PayPal, QuickBooks Online, and Fundraise Up. These connections support email marketing, donation processing, accounting synchronization, fundraising forms, and app-to-app automation. They also accommodate event registration and data collection needs.

Answer based on 210 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Bloomerang?

Bloomerang is generally easy to onboard for small nonprofit teams, volunteers, interns, and nontechnical staff, who reviewers say often learn basic tasks quickly. Training includes in-person and live online sessions, webinars, documentation, and videos. Administrators and users configuring reports, imports, or custom workflows may need more time and support.

Answer based on 329 reviews

Getting Started and Support

### What customer support options does Bloomerang offer, and how do users rate the experience?

Bloomerang offers email/help desk, a knowledge base, phone support, and chat. Users commonly describe support representatives as knowledgeable, patient, and quick to resolve questions, particularly for reporting and setup. Some users report outdated help articles, inconsistent guidance, delayed replies, or difficulty obtaining help with billing, onboarding, and account issues.

Answer based on 433 reviews

Security

### How does Bloomerang handle data security and access control?

Bloomerang uses secure embedded donation forms, shifting credit-card PCI compliance responsibility away from organizations, and handles backups, security, and bug fixes. Reviewers describe donor data as secure and centrally stored. However, access control can be limited: reviewers cite only two permission levels, broad shared visibility, and a need for more granular user access and passwords.

Answer based on 20 reviews

## Who uses Bloomerang?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Immediate live chat assistance

98% positive reviews out of 116

Most reviewers describe chat support as fast, reliable, and helpful for resolving questions and technical issues.

Cumbersome information search features

45% negative reviews out of 101

Some users report information search is inefficient, with confusing filters and limited options for sorting or finding data.

Extensive educational webinar resources

97% positive reviews out of 79

Most reviewers appreciate webinars for ongoing training, industry insights, and practical guidance on using the platform.

Limited email template customization

41% negative reviews out of 59

Some reviewers find email templates restrictive, with clunky formatting and insufficient design or editing flexibility.

Collaborative remote team management

99% positive reviews out of 70

Most reviewers indicate team collaboration enables seamless task assignment, progress tracking, and effective remote teamwork.

## Features

AI summary

Based on 2,971 Donation Management reviews

Capterra data shows that buyers of donation management software rank the following features as their top priorities:

-   **Donation Tracking** (**66%** of reviewers rated this feature as critical)
-   **Online Giving** (**65%**)
-   **Contact Management** (**49%**)

Bloomerang supports all three features that reviewers rate most highly: **Donation Tracking**, **Online Giving**, and **Contact Management**. Together, these capabilities help nonprofits record gifts accurately, collect donations through digital channels, and maintain up-to-date donor records, allowing teams to manage fundraising more efficiently and build stronger supporter relationships.

Donation Tracking

4.8 (202)

76.24% of 202 reviewers that rated this feature as important or highly important

With this capability, you can easily monitor donations by donor, campaign, and fund, view giving histories, and segment donors. Reviewers appreciate the intuitive dashboards, comprehensive tracking for both online and offline gifts, and the ability to generate insightful reports quickly.

Online Giving

4.5 (106)

69.81% of 106 reviewers that rated this feature as important or highly important

This aspect helps you embed donation forms on your website, enabling easy online contributions. Reviewers appreciate the integration with Stripe, QGiv, and Kindful, and the simple donor experience, but some wish for more customization and easier website embedding.

Contact Management

4.5 (120)

66.67% of 120 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Donor Management

4.6 (210)

73.33% of 210 reviewers that rated this feature as important or highly important

Bloomerang offers robust donor management, letting you store detailed donor profiles, track engagement, and set follow-up tasks. Users think it’s easy to update records, customize fields, manage communications, and segment donors for targeted outreach, helping build stronger donor relationships.

Reporting/Analytics

4.5 (431)

73.78% of 431 reviewers that rated this feature as important or highly important

It gives you customizable and pre-built reports to analyze donor trends, campaign success, and fundraising progress. Reviewers appreciate the ease of creating and scheduling reports, responsive support, and robust filtering, though some mention a learning curve and limited soft credit reporting.

Payment Processing

4.5 (120)

59.17% of 120 reviewers that rated this feature as important or highly important

You can process one-time and recurring donations efficiently, with integration options for Stripe and QuickBooks. Some reviewers find payment processing fast, reliable, and easy to set up, while others mention confusion with backend connections and a desire for better PCI compliance.

Bloomerang 84 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Advocate Management: Track and manage advocate communication, engagement, and performance
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni
- API: Application programming interface that allows for integration with other systems/databases
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Auction Management: Allows businesses to create and manage auctions.
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Campaign Segmentation: Group campaigns by project, client, or campaign for better management.
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Document Storage: Store and organize documents in a centralized system
- Donation Tracking: With this capability, you can easily monitor donations by donor, campaign, and fund, view giving histories, and segment donors. Reviewers appreciate the intuitive dashboards, comprehensive tracking for both online and offline gifts, and the ability to generate insightful reports quickly.
- Donor Discovery: Search 3rd party databases to identify potential donors
- Donor Management: Bloomerang offers robust donor management, letting you store detailed donor profiles, track engagement, and set follow-up tasks. Users think it’s easy to update records, customize fields, manage communications, and segment donors for targeted outreach, helping build stronger donor relationships.
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Email Tracking: Track delivered, received, and opened emails
- Event Management: Schedule and manage the logistics of activities and other gatherings
- Event Scheduling: Plan an event's time and location
- Event Ticketing: Manage tickets for specific events
- Filtering: Find & retrieve relevant data or documents
- For Nonprofits: Software specialized for non-profit organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Fundraising Management: Activities related to raising money for a specific cause
- Gift Matching Management: Ability to match gifts through the system
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Grant Management: Monitor application statuses, proposals and award funds
- Historical Trend Analysis: Review data from past periods to reveal recurring tendencies
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Member Database: Add, store and access information pertaining to members
- Membership Management: Database of members to track personal information of individuals and families
- Mobile Access: Access software remotely via mobile devices
- Mobile Giving: Ability to make a donation from a mobile device/app
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Giving: This aspect helps you embed donation forms on your website, enabling easy online contributions. Reviewers appreciate the integration with Stripe, QGiv, and Kindful, and the simple donor experience, but some wish for more customization and easier website embedding.
- Payment Processing: You can process one-time and recurring donations efficiently, with integration options for Stripe and QuickBooks. Some reviewers find payment processing fast, reliable, and easy to set up, while others mention confusion with backend connections and a desire for better PCI compliance.
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pledge Management: Track commitments to donate in the future
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Recurring Giving: Manage and track recurring gifts
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: It gives you customizable and pre-built reports to analyze donor trends, campaign success, and fundraising progress. Reviewers appreciate the ease of creating and scheduling reports, responsive support, and robust filtering, though some mention a learning curve and limited soft credit reporting.
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Promotion: Market event via social media tools
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Volunteer Management: Manage volunteer information and direct volunteer resources
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Integration: Seamlessly integrates with 3rd party websites

---

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Features

4.3 (1,272)

4.3

Based on 1,272 reviews

## Pricing

Value for money

4.6 (1066)

[View pricing plan details](https://www.capterra.com/p/131207/Bloomerang/pricing/)

Bloomerang CRM

$125.00

Flat Rate,Per Month

It includes:

-   Constituent Management
-   Reporting & Analytics
-   Marketing & Engagement
-   Data Management & Segmentation
-   Mobile App

Value for money

4.6 (1,066)

4.6

Based on 1,066 reviews

## Integrations

[

PayPal Payments](https://www.capterra.com/p/207944/PayPal/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Forms](https://www.capterra.com/p/176571/Google-Forms/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Venmo](https://www.capterra.com/p/222572/Venmo-/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (1171)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (1,171)

4.8

Based on 1,171 reviews

## User reviews

Overall rating

4.7

Based on 1,288 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(904)

4(339)

3(28)

2(4)

1(13)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Marketing Development Communications

Used the software for: Less than 1 year

### "Think Twice OR Maybe Just Pass"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

November 2, 2026

Horrible so far. They make us run around to try and get help when we should be raising money for our non-profit. If you have questions they send you a link to a video so you can figure it out yourself.

Pros

The sales person that made it seem magical if we only had Bloomerang. She did her job well and we signed a contract which launched us into a deep, bottomless chasm. Training consisted of watching someone's mouse pointer zooming around the screen and clicking on things that you couldn't quite make out. They use "development" language from 20 years ago so it's hard to follow the one sided conversation. They naturally have terms they use to name sections, buttons, etc. but they are meaningless and not intuititive in the least. It's old and clunky at best - they need a major upgrade. Their donation form takes 6-7 seconds to load on your site. They told me they are working on it. In the meantime our bounce rate goes up!

Cons

Customer support, on-boarding rediculous training methods, and is anyone but \[sensitive content hidden\] in customer service a real person.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kaitlyn S.

Executive Director

Used the software for: Less than 1 year

### "Good Features, But Costly for a Small Nonprofit"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

April 9, 2026

Overall, our experience with Bloomerang was positive in terms of ease of use and donor management, but it ultimately wasn’t the right long-term fit for our small nonprofit. While the platform offered helpful tools for tracking donations and engagement, the cost was too high for our organization’s size and budget. We also wished there were more flexible pricing options based on nonprofit income or scale, which would make the platform more accessible for smaller organizations.

Pros

Bloomerang was easy to use and designed with donor relationships in mind. The interface was intuitive, making it simple to track donations, manage memberships, and pull reports without needing advanced technical skills. The donor engagement tools and clean reporting helped our organization better understand supporters and make more informed fundraising decisions. It also saved time by keeping communications, giving history, and notes all in one place, though we no longer use the platform.

Cons

The emailing features were limited and didn’t offer the flexibility we needed for segmented outreach and customized communications. Creating and formatting emails felt restrictive, and tracking engagement wasn’t as robust as expected. We also found some reporting and data management functions required extra steps, which made certain workflows less efficient.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Director

Used the software for: Less than 1 year

### "Know before you buy!"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

February 11, 2026

Apparently, Bloomerang has a reputation for poor onboarding execution, which I was unaware of until I researched it, I was also unaware of the lack of customer support. They also do not issue refunds, even if you were never able to utilize the service due to the delays in onboarding. Buyer beware!

Pros

It would appear to be user friendly/ intuitive, seems to be a great platform is you are able to successfully onboard.

Cons

There were significant delays in onboarding and they refused to refund our nonprofit when we were unable to utilize their service due to the delays.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Alicia B.

Chief Operations and Development Officer

Used the software for: 1-3 years

### "A great option for any nonprofit! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 6, 2020

Bloomerang is a pleasure to work with! Their customer services is topnotch.

Pros

Bloomerang is an excellent donor management tool for our team. After careful research of many options, Bloomerang stood out for its ease of use, library of video tutorials, and functionality. It was easy to set up and has been integral in growing our development pipelines.

Cons

Every once in a while we run into a feature we wish was available. Our team is able to quickly open a ticket with the technology team at Bloomerang and many times the feature can be added!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Scott W.

Operations manager

Used the software for: 3-5 years

### "Bloomerang review 2024"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 29, 2024

Bloomerang is overall an excellent product with many good integrated features that allows us to simplify our management of donors and donations.

Pros

Intuitive and fairly easy to use. Integrated services with emails and email newsletters. Report system very good. Donations directly populated into donor profile, creates new profile for new donations. A time saver.

Cons

There is no address label feature or a way to directly print an address and name to an envelope.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Erin E.

Deputy Director

Used the software for: Less than 1 year

### "Could not be worse"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

January 7, 2025

My experience with Bloomerang has been nothing short of terrible.

Pros

I don't like anything about Bloomerang..

Cons

Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises. Bloomerang has online forms that are not functional at all so you have to purchase an upgrade to get functional forms. We purchased two add-ons (Give+ and DonorSearch) and they didn't turn those features on for over 10 months. I have reached out via the chat and email NUMEROUS times and at times, it takes 3-5 days to get a response. Other times, I don't get a response at all. Their platform is not user friendly at all and you often have to take steps in multiple places to accomplish one thing. Due to the breech in contract on their side (not providing Give+ and DonorSearch for over 10 months), I've requested early cancellation of our contract and they refuse. I would not recommend them to anyone.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Development Director

Used the software for: 1-3 years

### "Satisfied Customer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2024

My overall experience has been great. The CRM itself is perfect for my organization's needs and the staff and customer support are very helpful.

Pros

It is super easy to use and it does everything I need it to do. The chat help function is also very helpful and responsive. If I ever run into a problem, they usually have an answer for me within a few minutes. Definitely the best CRM I've ever used.

Cons

We had to create our giving form in another software as the form offered through Bloomerang was not ideal and didn't offer a lot of flexibility or visual interest.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Chief Do Gooder and Results Conjurer

Used the software for: 3-5 years

### "The Best Little Fundraising CRM Money Can Buy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2021

Great control over how I set up and manage the database to meet most fundraising needs. Love the best in class reporting functionality; they are doing stuff no one else is doing in that realm.

Pros

Easy to implement. Great customer service. Robust reporting features. Great user interface. Best in class features. Just upgraded email marketing features!

Cons

Not a lot of options for online fundraising campaigns (vs a regular donation page), and online forms are limited.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Director of Development

Used the software for: Less than 1 year

### "Great Database for Smaller Organizations"

5.0

December 18, 2020

Bloomerang is easy to use for the majority of people, but you do give up some customization options to get that ease of use. I think its a good database for smaller organizations, especially ones that don't have the staff or the time for a database administrator.

Pros

Bloomerang is very easy to use and very easy to set up, they also have a ton of resources and videos so if you can't figure something out right away, you'll be able to figure it out soon. The interface is very simple with all the options on the left hand side. The dashboard gives a lot of good data and its very, very easy to build either custom reports or use their canned report templates. Imports are also very easy. Household records are only counted as 1 record against your limit, which is nice.

Cons

The donation pages leave a lot to be desired. There's only a few things you can edit or customize unless you self host and know how to code html, css and java-script. The dashboard on the home page isn't customizable either, though it does give pretty good data by itself, it would be better if it were customizable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Development Director

Used the software for: 3-5 years

### "Great donor management system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 8, 2020

Great experience since deployment. Important to have a skilled conversion specialist when you convert. Great customer service.

Pros

It’s ease of use, focus on retention and stewardship, online chat feature and continuous learning through Bloomerang Academy.

Cons

I wish it could globally change/edit and the write off feature worked better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131207/Bloomerang/reviews/)

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