# DanceBiz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DanceBiz the right Dance Studio solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131208/DanceBiz/reviews

---

DanceBiz

4.7 (87)

[View alternatives](https://www.capterra.com/p/131208/DanceBiz/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of DanceBiz

Ease of use

4.5

Customer Service

5.0

## Pros and Cons in Reviews

Arianna W

OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“It comes with a most comprehensive range of features, from scheduling to payments, from staff to customer data.“

December 23, 2025

Arianna W

OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“I tried to switch in the past to save money, given that the monthly subscription is so expensive.“

December 23, 2025

Arianna W

OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“Email tracking feature is extremely useful, extras such as card processing can be added.“

December 23, 2025

Arianna W

OwnerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years.

“The typing and formatting needs major polishing.“

December 23, 2025

MQ

Meghan Q

ManagerArts and Crafts, 2 - 10 employeesUsed the software for: 6-12 months.

“DanceBiz was an easy-to-use system with customer service on call always.“

April 7, 2025

MB

Margaret B

OwnerPerforming Arts, Self-employedUsed the software for: More than 2 years.

“The only things missing for me is being able to schedule emails and not being able to print labels from the event planner.“

November 13, 2021

ll

lea l

dance teacher, franchise ownerEntertainment, Self-employedUsed the software for: More than 2 years.

“Great, easy to navigate.“

January 13, 2025

Sue W

Owner / Business ManagerPerforming Arts, 2 - 10 employeesUsed the software for: More than 2 years.

“Any issues we may have had have mostly been due to our own lack of knowledge of what the software is capable of. “

November 3, 2022

## Showing most helpful reviews

Showing 1-25 of 87 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sue W.  
Owner / Business Manager  
Performing Arts  
Used the software for: 2+ years

### "We Highly Recommend the Software and the Customer Service"

November 3, 2022

5.0

Amazing! Amazing!! Amazing!!!Everyone in the team (including \[SENSITIVE CONTENT\]) is very approachable, knowledgeable, professional and personable. Nothing is too big or too small - and is always resolved or improved. Many ideas are taken on board and developed - which is brilliant as the software is used by many different users who have different business models and experiences.

Pros

The software saves us a great deal of time and money, which means that we can invest more in what really matters - the business and our students. The features are well thought through and continually updated to meet user needs. We have lots of opportunities to feed into the technical development of the software and highly value the availability of the support team to solve problems either through email communications (same day service), telephone calls or specific 121 training sessions. We cannot rate this highly personable and knowledgeable team high enough.

Cons

No major cons. Any issues we may have had have mostly been due to our own lack of knowledge of what the software is capable of. Several 121 online sessions with Ashley, where we completely customised several features made business life so much easier.

Alternatives considered

[membermeister](https://www.capterra.com/p/140240/membermeister/)[Dance Studio Manager](https://www.capterra.com/p/93339/DSM/)

Reason for choosing DanceBiz

I had an online session, plus reviewed all feedback online and from Facebook teacher forums. I also based my choice on what seemed to match my needs the most.

Review Source

VR

Verified Reviewer  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Years of satisfaction"

December 23, 2025

5.0

Overall, I find this the best tool for my needs. I tried to switch in the past to save money, given that the monthly subscription is so expensive. Having trialled multiple options, I had to conclude that this is the most functional tool I could have.

Pros

Excellent tool for the day-to-day management of your dance school, no matter when small or a larger organisation. It comes with a most comprehensive range of features, from scheduling to payments, from staff to customer data. Email tracking feature is extremely useful, extras such as card processing can be added.

Cons

The typing and formatting needs major polishing. Pop-up windows for specific functions would work better and save time when automatically opening and closing, instead of requiring further steps. Price is not competitive.

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)[Studio Pro](https://www.capterra.com/p/131996/DanceStudio-Pro/)[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

Reason for choosing DanceBiz

Overall more suitable, versatile, functional and complete

Switched from

[My School Dance](https://www.capterra.com/p/183749/My-School-Dance/)

Better features, more efficient and reliable

Review Source

MB

Maria B.  
Principal  
Performing Arts  
Used the software for: 2+ years

### "My thoughts"

July 31, 2019

3.0

\- I had a huge issue with it not linking properly with Xero when I first set it up which caused great stress. Everything seems resolved now. - Customer service team is excellent with problems particularly the ladies. - Sometimes you are sent the instructions to 'figure out yourself' which is annoying after paying so much per month

Pros

\- Linking registers to invoices to Xero - Incredible customer services - Great to have everything in one place - App is amazing

Cons

\- I know it's not all about looks but I look at it every day and every day I think I hate the way it looks. It's like looking at an old computer. - You can't rearrange order of items on the invoices once on - Despite the amazing customer service, I think the service is very costly and I am exploring cheaper options that provide the same service - The register print out is also very ugly. Other software products provide a much nicer register layout. - When invoicing, you can't remove certain people when to a group. For example, resending information about an event but I have to send to everyone including those signed up for it. (You can, but you manually have to go through the email addresses to delete it which is tedious.)

Reason for choosing DanceBiz

At the time, there weren't better products but I do believe there are cheaper alternatives that are just as good which I am exploring

Review Source

MQ

Meghan Q.  
Manager  
Arts and Crafts  
Used the software for: 6-12 months

### "A Good Product"

April 7, 2025

4.0

Pros

DanceBiz was an easy-to-use system with customer service on call always.

Cons

It didn't benefit our needs entirely. We are a smaller dance studio!

Switched from

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)

JackRabbit was too expensive for our smaller dance studio.

Review Source

HH

Helen H.  
Principal  
Performing Arts  
Used the software for: 2+ years

### "Dancebiz"

April 29, 2022

5.0

Getting info out to customers in an emergency ( when a fire alarm has gone off, or snow has meant the building has closed early). Tracking trends. Automation.Communication. Dancebiz is a hugely valued business tool. The Dancebiz team are exceptional.

Pros

Set up was simple. Support is excellent. \[SENSITIVE CONTENT\] and team provide excellent customer service. Throughout the pandemic they offered really useful free seminars. The software itself is user friendly and saves lots of time. Statistics feature is great for business planning. Integration with Stripe is great. Customer interactions is so useful in following back conversations with individual clients. Invoicing cuts the time spent on invoicing from 4 days to a couple of hours. So many things that I wouldn't want to be without.

Cons

There really aren't any cons, except the additional cost for txt messaging.

Alternatives considered

[Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/)

Reason for choosing DanceBiz

Having met \[SENSITIVE CONTENT\] at IDS Dance Teacher Conference and listened to his presentation I was keen to trial DanceBiz. As the team imported all my data and guided me through the set up the transition was simple. In the meantime many other products have hit the UK market. DanceBiz continues to evolve. They listen to client feedback and give great customer service.

Switched from

[CompuDance](https://www.capterra.com/p/92433/CompuDance/)

At the time CompuDance was not online and was based on the US?Aus market.

Review Source

RT

Rachael T.  
Owner  
Entertainment  
Used the software for: 2+ years

### "ThinkSmart software changed my business and started MAKING me money"

May 20, 2019

5.0

A constant problem for a business owner is time - and Dancebiz gives you so much time back! A one stop place with enrolments, customer files, attendance histories, multiple access (so each staff member can access roles and mark them individually). Automated invoicing - LIFE changing after spending years manually typing up individual invoices and then not knowing if they were ever even paid - DANCEBIZ helps me MAKE money! The added features eg; texting on birthdays, sending clients direct notifications has taken my business to the next level, making us look sharp, on the ball and professional all the while still staying personal with over 600 students. I LOVE that I talk to an Australian on the phone EVERY time I call and also that the software company is continuously evolving and developing the program so I know my services to my own clients just continue to get better and better thanks to their hard work in developing the best program on the market.

Pros

The online enrolment system that then works together with customer profiles to create automated invoices. This saves time and staffing costs that were otherwise being spent on a job that could be automated. People are able to enrol into the chosen class via online website BUT STILL then having personalised human contact immediately from us with a customized email reply. Another fantastic feature is being able to email or text at the click of a button to a filtered/selected audience. The advantage of being able to integrate across to Xero is another timesaver for the business and makes us money in the long run as we are able to have an up to the minute gauge on where the business is sitting financially and what money is owed. The invoice features are easy to use and the ease of being able to add late fees to overdue invoices or additional items (either to an individual invoice or as a bulk to a group) makes it easy to charge clients fast and simply. The integration of the direct debit systems also means less time on the 'books' for our staff trying to chase money when it's all being done at the back end for us. At concert time, the convenience of being able to plan a concert and it's timings and what children are in each dance thru this program once again is another time saver, allowing our staff to easily input their classes and information for all other staff to be able to see. The value for money with this ever growing and developing program is outstanding!

Cons

There is nothing directly negative about Dancebiz's program within the regulations of Australian systems and law. When there is something that Dancebiz "can't do" it is usually because there is a larger rule in place that stops the program from being able to have it. So I focus on all the positives it has to offer and usually find a way to manage the challenges, knowing even if I was using another program I couldn't have that feature anyway.

Alternatives considered

[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

Reason for choosing DanceBiz

I chose DanceBiz as it was based in Australia, when I emailed or called I spoke to an Australian, my needs were met by the program and if I had a question - it was answered quickly and solutions were sort after if something needed to be amended. Back when I started with DanceBiz I was after a one stop shop so that I knew all my administration needs were in one place and that's what I continue to love about DanceBiz.

Review Source

MB

Margaret B.  
Owner  
Performing Arts  
Used the software for: 2+ years

### "I couldn't do without DanceBiz"

November 13, 2021

5.0

DanceBiz saves me so many hours each month - the ability to email or text either the whole school or a specific class/level is a great feature. Being able to do the register on my phone or iPad is saving me having to print out registers.

Pros

I love everything about DanceBiz - the system and the support you get from the staff who are all lovely. It saves me about 20-30 hours a month in administration it really takes the stress away and lets me concentrate on teaching. I now have online registration integrated through my website which enables customers to enrol at any time without waiting for me to send the registration email. I've just discovered the event planner which is going to be a huge time saver at showtime.

Cons

The only things missing for me is being able to schedule emails and not being able to print labels from the event planner.

Switched from

[RADAAR](https://www.capterra.com/p/213863/RADAAR/)

I met George and Kate at an IDS teachers conference and the features in DanceBiz suited by needs better.

Review Source

FF

Fiona F.  
Director  
Performing Arts  
Used the software for: 2+ years

### "Good product other companies out there that are much cheaper for the same thing"

June 23, 2022

5.0

I really like the product but as a not tech savvy person I find it very complicated and would love some sort of instruction manual! I can never find the solution in the help section so I contact customer support. The support staff are amazing and so helpful! I feel there are a lot of services in the software that I am unaware of which may be able to assist me but I don't know how to find out about them.

Pros

It has cut my admin hours down so much. Everything is all in one place. This invoicing and registers have really helped my business

Cons

Complicated to use, not many instructions so I need to contact customer support if I am unsure of anything, there are much cheaper options out there that do the same thing.

Alternatives considered

[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

Reason for choosing DanceBiz

Before my school grew it was the same price as other companies and it was recommended to me but a friend. As my school has grown it has nearly tripled in price where as other companies have a set monthly figure.

Review Source

EB

Eleanor B.  
Principal  
Performing Arts  
Used the software for: Less than 6 months

### "I wish I'd used DanceBiz years ago!"

May 5, 2021

5.0

DanceBiz has consolidated my administration and made the day-to-day running of my business so much smoother and less stressful. I have tried other software, and found danceBiz to be much easier to use and visually a lot clearer. The support team - \[SENSITIVE CONTENT HIDDEN\] especially - have been AMAZING. I ahve been supported every step of the way and am so grateful for the team's help.

Pros

With a full-time teaching workload and a young family, administration was becoming overwhelming. DanceBiz has allowed me to streamline my administrative tasks and view everything in one place - it is so accessible and easy to use. My company teaches Dance and Drama at 5 venues, and I found it difficult to find software that could adapt to my company's business model, where over 100 students are on a rotating timetable, taking different lessons at different times on different days each week. DanceBiz was the only company who said they could help me with this - their team have supported me brilliantly throughout my integration onto their system, and I am now invoicing with ease and my teachers have easy access to online registers. I cannot recommend DanceBiz highly enough!

Cons

Any problems I have encountered, DanceBiz have been able to help me with. The only things I would change if i could would be to have more choice over my invoice template - I would like more features so I could have a template more bespoke to my company.

Reason for choosing DanceBiz

DanceBiz found a solution to all my problems - the support available was my main reason for choosing DanceBiz - thank you Nichola and Christine!

Switched from

[Class Manager](https://www.capterra.com/p/183418/Class-Manager/)

Class Manager unfortunately could not adapt to my business model, which heavily relies upon a rotating timetable of classes that change day and time each week.

Review Source

lL

lea L.  
dance teacher, franchise owner  
Entertainment  
Used the software for: 2+ years

### "babyballet Leeds East"

January 13, 2025

4.0

Great, easy to navigate. Like the training given by the team and how helpful they are if you need them.

Pros

easy to use, help only a phone call away.

Cons

don't really have any cons at the moment always would like it cheaper of course.

Review Source

RF

Rebecca F.  
Dance Teacher  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Review for a pre-school age group"

April 8, 2021

4.0

Pros

This software is VERY easy to use - it is very simple to set up and amend your timetable - with ease of Class number limits too. Setting up the initial timetable is somewhat time consuming, but once you have your times and days, you can copy from Term to Term, as well as enrollments which is very helpful. Integrating with the website was very easy - just had to input the code as instructed, and all updates you then make are automatically inputted on the website for you. DanceBiz integrate with Stripe a great way to take the initial payment from customers too. Invoicing is one of the easiest things - canbe done through Auto-generate and was the least stressful process I have done! Some items need to manually be inputted but everything is very simple and easy to use. Best thing about it really is having everything in one place - Customer support are very swift to respond and take the time to help you through problems.

Cons

There could be some areas of improvement: To save time on the initial input of timetable - it would be helpful to have a way to select parameters and class times in one go rather than having to click on each specific time and fill in all the fields separately. But that is only for initial input. It would be great to have an easier way to track if people have attended class rather than having to export the data to a PDF. I am new to the software, so maybe just needs me to get used to it! As I am new to the software I am still learning - so there are few things that I struggle with so far.

Review Source

MR

Michael R.  
Head of Dance and Musical Theatre Academy  
Education Management  
Used the software for: 2+ years

### "Dancebiz- We Can't Live Without It"

December 31, 2019

5.0

Dancebiz is an amazing product and one we use daily in organising and running our business with ease.

Pros

We could not live without this software package in managing our Dance Academy. It offers everything we need to manage our classes and especially our accounts with our clients. It is very easy to use and the after sales support is fantastic.

Cons

I feel it could have better functionality to mark student absences when they give you advance notice. It would be good to enter absent dates in the customer section rather than having to go to individual classes that the student is in to mark them absent in advance. The setting out of the timetable to have it print in a better format is an issue. I still prefer to do the timetable in Excel. It would be good to somehow integrate this better.

Review Source

ZJ

Zaya J.  
Dance Studio Director  
Arts and Crafts  
Used the software for: 2+ years

### "NAD"

June 2, 2020

4.0

Dancebiz has helped me organise my business the way i want to. It's saved me time when invoicing families on a term basis and overall, i'm very happy with your product.

Pros

in the begining registering students in their chosen classes and setting up takes time however once that's done, it's quite easy to use. It also help's when you can get customer support to help you if you get stuck. I found \[SENSITIVE CONTENT HIDDEN\] to be very professional and a delight to talk to.

Cons

I guess class rolls, Active student rolls could improve but it's not an issue.

Reason for choosing DanceBiz

As i said, i came to Dancebiz thru a friend and haven't looked back. Very happy with the product.

Review Source

KW

KAte W.  
Owner  
Entertainment  
Used the software for: 2+ years

### "Lifesaver!"

January 28, 2019

5.0

Dancebiz controls almost every aspect of running my business. I have two accounts for my two schools. It's easy to switch between, we use the app for both so we can do our registers and the attendances come straight over to the office. Autopay is brilliant for setting direct debit payments , we rarely have to use invoicing now. I have used Dancebiz for over 5 years now and the customer service is always fantastic - nothing is too much trouble, no question too stupid (well I'm sure it is but they certainly don't make you feel stupid for asking!). The team are always happy to talk you through processes over the phone and will log in remotely to actually show you how to do things if you are stuck. Big thumbs up :-)

Pros

Dancebiz saves me so much time. It is accessible to all my staff in varying levels of access and the online booking is an absolute lifesaver. We use the autopay as well so now spend very little time chasing up invoices.

Cons

Nothing! I can honestly say I have never had a problem.

Review Source

CW

Clare W.  
Co-Owner  
Performing Arts  
Used the software for: 1-2 years

### "Excellent piece of software"

January 15, 2020

5.0

Brilliant customer support, and stable, effective software that lifts a huge amount of time off my shoulders.

Pros

Having this software has made a huge difference, as the admin hours were starting to pile up. It is like having an assistant of my own. It is well worth scheduling a training session, as often there is so much more functionality than you would at first realise.

Cons

Occasionally some of the functions are not overly clear, ie the name might not tally with the terminology I would use, and occasionally the route to a function is not always clear, but once assisted, I think it is great.

Reason for choosing DanceBiz

The other system seemed very US based and despite what I mentioned above, I found the terminology used in DanceBiz more familiar.

Review Source

FP

Fiona P.  
Dance School Principal  
Performing Arts  
Used the software for: 2+ years

### "DanceBiz"

January 28, 2019

5.0

Very helpful and friendly team right from my first phone call to inquire about the service so many years ago. Nothing is ever a problem and it has the feeling that every customer matters and you're not juts another dance teacher on their system.

Pros

This software save soooo much time, this is what is best. Invoices take a matter of minutes when they used to take me hours, registers are a few clicks at the computer and you can easily produces them for staff. I also like how easy it is to contact parents of just certain classes if you need to cancel or juts inform them of something.

Cons

I really can't think of anything. Maybe the only thing is you can email customers via the app on your phone or tablet but you can still text them if it is urgent.

Review Source

NY

Natalie Y.  
Studio Director  
Higher Education  
Used the software for: 1-2 years

### "Best Business Decision"

May 16, 2019

5.0

For a start the customer service is excellent, considering that to start with we had many, many phone calls with both representatives, they were extremely patient and helpful. Using DanceBiz has enabled us to systemise virtually our entire administration side of our business from endless charts, paper rolls, lists and so forth. It's easy to find everything we need and has allowed us to improve our customer service and we now have the time to devote to refining our business and expanding our work to the other areas of studio life instead of being bogged down with endless admin tasks.

Pros

It put together all the different files and lists of things that we needed to run our business.

Cons

Not the software itself, just learning a new system was a challenge.

Review Source

PT

Phil T.  
Director  
Education Management  
Used the software for: 2+ years

### "ThinkSmart pulling out all the stops during Coronavirus emergency"

April 8, 2020

4.0

Specifically during the Coronavirus situation, Thinksmart have really pulled out all the stops to help their customers. From setting up business survival webinars, to quickly implementing useful software updates to providing 100+% efforts on phone/email customer support.

Pros

Fairly deep functionality, customer support very good and reliable

Cons

Training materials fairly random and not easy to locate. Integration with CRM software is currently absent although Thinksmart are working on it.

Review Source

PM

Philippa M.  
Principal & Director  
Performing Arts  
Used the software for: 2+ years

### "Dance School"

July 19, 2019

4.0

The support when you get stuck is fantastic! there is always someone on the end of the phone to help and they resolve things quickly.

Pros

I like; the invoicing functions, the register, the event planner and the fact that we can link the registration form to our website.

Cons

There is nothing which I don't like. The only thing that would perhaps help us is the opportunity to have a training course.

Reason for choosing DanceBiz

n/a

Review Source

SM

Shelagh M.  
Studio Manager  
Entertainment  
Used the software for: 2+ years

### "Dancebiz for Dream Ent"

July 23, 2019

5.0

I love this program and my life has become much easier since we purchased it. I love the fact that I can send emails and text messages and generate invoices.

Pros

I like the fact that I can do pretty well everything I need to run the business smoothly on this software

Cons

Nothing comes to mind, I like everything about the program.

Reason for choosing DanceBiz

I received a free trial at a conference and loved it

Review Source

kS

karen S.  
Principal and Dance Teacher  
Performing Arts  
Used the software for: 2+ years

### "Dance Biz Review"

January 2, 2020

5.0

Increased productivity.

Pros

Quick and easy to invoice customers, and produce registers. I like that we can eaily email by class, or by branch.

Cons

Having to "de- select" the half term week on every class each term. That we cannot sync to the Sage Financial Package

Review Source

KE

Kim E.  
Director  
Education Management  
Used the software for: 1-2 years

### "Dancebiz User"

May 23, 2019

5.0

Pros

Dancebiz is easy to use and has lots of features that make running a busy dance studio easier. I particularly like the Event planner. This makes planning your concert a lot easier and it shows any possible problems before they occur. I would definitely recommend Dancebiz to any studio owner.

Cons

There really isn't anything I don't like about Dancebiz.

Review Source

CO

Claire O.  
CEO  
Education Management  
Used the software for: 2+ years

### "Excellent!"

December 5, 2018

5.0

DanceBiz are a professional and friendly team who go above and beyond with customer service and satisfaction. I wouldn't hesitate to recommend their software.

Pros

This software provides so many features, which help our Head Office business and that of our babyballet franchisees.

Cons

That is wasn't around years ago when I launched my business.

Review Source

CR

Catriona R.  
Dance Teacher  
Performing Arts  
Used the software for: 2+ years

### "The customer service is excellent!"

July 17, 2019

5.0

I like that I can have the registers on my phone (or on staff's phone) and see what people owe on app etc. I'm hoping the gocardless link up will make recording my customer payments even less time consuming.

Pros

What I like the most about dancebiz is that whenever I'm unsure how to do something I know that I can get the support I need from customer service.

Cons

Sometimes there are things that need tweaking that I feel should flow more easily (the class name, standard allocation).

Review Source

AF

Anya F.  
Dance Teacher  
Arts and Crafts  
Used the software for: 6-12 months

### "DanceBiz Review"

June 19, 2020

4.0

Overall very positive as it does everything I need to!

Pros

This is a brilliant software. It takes all my customers, puts in their details, creates classes and timetables so I can see my dance school all at once. I can send emails, invoices and do everything that I need to.

Cons

It does take a while to get the hang of - but it’s an intricate software so this is fine! The thing I like least is that there is always an update. Everytime I log on there’s an update to do and although it only takes a few seconds it’s a bit annoying. You also can’t make the window that small, you can only minimise it a bit. So when I’m trying to copy info from one window into dancebiz, it’s not that easy

Review Source

Similar Products

Featured