# Page 2 | DanceBiz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is DanceBiz the right Dance Studio solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131208/DanceBiz/reviews --- DanceBiz 4.7 (87) [View alternatives](https://www.capterra.com/p/131208/DanceBiz/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of DanceBiz ## Showing most helpful reviews Showing 26-50 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HH Helen H. Administrative Performing Arts Used the software for: 1-2 years ### "Dance Biz " January 9, 2024 4.0 DanceBiz has made managing a large theatre school so much easier and cut down on my admin time. Pros Dance Biz is a complete class management software. It is filled with features. Cons It is based on a slightly outdated database and could really do with a bit of a facelift to make it more user-friendly. The fees are a little confusing. You get charged for each extra thing you do, such as adding on text message facility, adding extra users. With other systems this is a built in cost. Review Source AT Andrew T. Commercial manager Performing Arts Used the software for: 1-2 years ### "A fundamental item in the day to day running of the business." January 14, 2023 5.0 On the while we couldn’t be without DanceBiz, it’s great software and easy to use. Get it and enjoy a far more simple business life. Pros The software is user friendly. Accessible across all platforms, all historic data is on hand.This is arguably the best feature, class management along with invoicing - plan the term and get paid on what’s owed for doing so. Cons The inability to access a student and simply look up all class history (multi classes for the week). Review Source GM Georgie M. Treasurer Recreational Facilities and Services Used the software for: 2+ years ### "Functional, well supported and constantly evolving" May 5, 2020 5.0 We have had an amazing experience with DanceBiz, our admin hours have been massively reduced, we have the ability to send professional communications at our fingertips from any computer. Our business is much more efficient in all ways thanks to DanceBiz. Fees are issued promptly and any changes to enrolments are picked up right away, no more chasing parents at the end of term for a class they picked up and didn't advise us, no longer do these fees fall through the cracks. Dancebiz actually makes us money rather than costing us! Pros Easy to set up and use, features you didn't even know you needed, takes away hours of admin and elevates the level of professionalism for your business. Allows you to track students much easier and ensure all families are invoiced efficiently. The support offered by Thinksmart is fast, friendly and most of all accurate. They really listen to their customers and implement changes that are important to the industry, they really try to understand our business and our needs. Thank you Thinksmart! Cons I'd love it to be available to be accessed from any device anywhere but that's not a huge hindrance would just make my life easier. Reason for choosing DanceBiz The features and security far outweighed the competitors products for the price Thinksmart was charging. I was able to speak to a person over the phone and discuss the product, have an online training session and ask as many questions as I liked. Support is local which was important to me. Review Source BG Bryce G. Administrator Performing Arts Used the software for: 2+ years ### "Dance School" June 6, 2019 5.0 DanceBiz has given us confidence in running the administration and accounting side of a dance school operation. Having information readily available on desktop and mobile devices gives us flexibility to access data. Support is great and the regular software updates where ThinkSmart have listened to users and implemented improvements is outstanding. Pros The enrolment process, both online and face to face, is very streamlined and flows well from step to step. From creating a customer, enrolling a student, selecting classes and adding a student to the class is easy to follow the sequence. The details required in the data entry boxes are just what we need to manage enrolments. For the teachers the class rolls report is easy to organise as the software does it for you as soon as a student is enrolled into a class. Any changes are easy to do through the edit student function, such as changing from one class to another. At the end of each term, enrolling students into the next term is a breeze as the data rolls over to the next term at the press of a button. The software is value for money and a real time saver on administration, communicating with customers and invoicing. The support through phone support is great and a real bonus are the online tutorials for the software and any update. The Help tab and search function directing you to an online manual is a handy tool. Cons Nothing about DanceBiz comes to mind as its all good. Review Source sO shelley O. CEO Entertainment Used the software for: 2+ years ### "AMAZING- Dancebiz is nothing short of life changing!" March 27, 2024 5.0 Just brilliant, nothing is too much trouble and I have had to make my previous admin redundant as the software does so much! Pros The staff at Dancebiz are nothing short of extraordinary. The time, help and care you receive as a customer is first rate and I would not be without it! \[sensitive content hidden\] are all brilliant and so helpful. This package has changed the whole way I run my studio! Cons I still find the invoice process very hard and still rely on the team to help me with this each quarter. Reason for choosing DanceBiz Staff were so great on the phone xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Review Source BK Bianca K. Principal Recreational Facilities and Services Used the software for: 2+ years ### "DanceBiz does almost everything you need!" May 7, 2020 5.0 It has been really easy to start with DanceBiz and the team are always very helpful. Usually I ring \[SENSITIVE CONTENT HIDDEN\] and she doesn't make me feel like an idiot when I make a mistake and don't know how to fix it. Pros I love that the information is all stored in one place: class info, contact info, invoices etc. I can easily email/phone/sms families either individually, as a class or entire school or year level. Cons Sometimes it feels a little clunky but it's very user friendly. I don't find the "help" feature that helpful so I need to contact you guys when I have an issue - however it gets dealt with very effectively. I have used your old/vintage YouTube videos and I'd probably prefer these to be updated. Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) Reason for choosing DanceBiz Jackrabbit - looked like it offered more BUT it looked really complicated PLUS I liked how you guys were in Australia. Not that I've ever been to your office, but I think as an Australian you understand our needs more - especially with the GST side of things. Review Source BB Ben B. Vice-Principal Performing Arts Used the software for: 2+ years ### "DanceBiz revolutionised our business!" January 24, 2019 5.0 DanceBiz has allowed us to reduce the time we spend on admin. Invoice generating is fast and the online registration system allows prospective parents to input all of their details straight in to the system. It’s also a great marketing technique as parents can register without having to go through loads of emails or pick up the phone. The customer service team at DanceBiz are brilliant and are always on hand to answer any questions. The software is regularly updated with new and exciting features. The team regularly introduce features that you never thought would help your business, but they do! Every performing arts school should be using this software - it will change the way you run your business. Pros DanceBiz has totally changed the way the way we administer our school and all for the better! Seamless invoicing, totally integrated parent and student records and a fast and efficient class registering system have made this software an integral part of the school. It has allowed us to focus on what we do best, teaching! The online registration and customer portal is a particular highlight allowing prospective parents to register with us online and current parents to log on to their portal to check their account and update their details. Cons The only con was that it was a PC based software running through a skin on Mac. However, they have now updated this with a bespoke Mac option. It would be good to see the iOS app have the same full functionality as the Mac and PC app. Review Source Jordan M. Co-Founder/Owner Performing Arts Used the software for: 2+ years ### "One stop shop for your CRM needs!" February 1, 2019 5.0 It's our one stop shop - so much so I actually have 4 accounts. This is for a business cleanse reason as each location requires a different set of information. I'm setting up another slightly unrelated business too and this software would be perfect for that business as well. Pros The ease of use - it's really simple, even if you're not the most technical, it's certainly something for everyone and every business. From reporting, generating invoices and taking payments to keeping my customer database clean, this system does it all. Cons Hard to say really - I've not found any fault with it so far. It's improved on a regular basis and it's functionality improved a lot so if you ever find something you're not too happy with, within a few days, it's been updated. Review Source CH Caroline H. Franchise Support Manager Performing Arts Used the software for: 2+ years ### "Brilliant system" November 6, 2018 5.0 The main benefit for our franchisees is timesaving and efficiency, having a one stop tool that can do so many admin tasks for them. From our Head Office point of view, it is so easy to roll out to our new franchisees, ideal for us to train in house with the Thinksmart team on hand to support, assist and deliver training where necessary. Pros The system is so easy to navigate and understand, simple yet comprehensive enough to allow the user to run their business effectively through it. It is a fantastic tool used by all our franchisees throughout our network and has been a Godsend to them in terms of time saved on administration. The online booking platform and the links with Go Cardless mean that payments can be taken quickly and easily with everything linked and automated, the time saved on taking and chasing payments is amazing. The support provided by the Thinksmart team is fantastic and we couldn't ask for more, they are informative, friendly and 100 % efficient. Cons I have no negatives, there are features that we can see would improve the system for us as we grow, however the Thinksmart team are always willing to look at ways of introducing new functions where possible. I also have great confidence in the team doing all they could to rectify any negatives which may arise. Review Source JM Jodie M. Managing Director Performing Arts Used the software for: 2+ years ### "Great platform, easy to use and fab customer service!" July 17, 2019 4.0 I really like Dancebiz. It has changed the way work in my business and cuts admin time down dramatically. The staff and teachers find it simple to use and the customer portal option for parents proves invaluable for our customers. The customer service has always been spot on and it's excellent value for money! Pros The phone app is really useful and easy for teachers to download. Setting access levels for each teacher is a useful tool and easy to do. When teachers leave it's easy to take them off being able to use the app and system preventing them from having access to data for GDPR purposes. The system is also GDPR compliant so makes life less stressful knowing that we are also complaint. Cons It can sometimes take a while to get to grips with how to use elements of it. An example of this for us has been the customer portal element. Sometimes customers struggle with it, but we solved that by providing them with a 'how to' video on our youtube channel. They have also recently made some changes on the portal which have made it a little easier. Review Source CF Catherine F. Principal Performing Arts Used the software for: 2+ years ### "Needs updating" March 20, 2021 4.0 Dancebiz meant less time spent doing admin jobs. After many years of use and other products coming on to the market it became less user friendly and confusing. Pros Dancebiz was great for keeping all records in one place. The customer service was always good and quick to respond. Cons It seemed clunky and everything was in different places and we couldn't see the information we wanted in one place. The integration with Go Cardless seemed to provide more work instead of less. The back end user interface was quite dated and confusing. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing DanceBiz Cost Review Source Response from ThinkSmart Software March 24, 2021 We appreciate your feedback regarding our product's advantages and your concerns regarding Go Cardless. We take all customer feedback seriously and would be more than happy to assist you further with using the Go Cardless payment method. One of our friendly staff will be in touch to help you with this and any other issues you have. JS James S. Director of Artistic Development Education Management Used the software for: 2+ years ### "Dancebiz is constantly improving" May 22, 2019 4.0 I have been using Dancebiz for seven years now to run the administrative side of our company's drama classes. We run 50-60 classes per week for more than 700 students in two cities. The team at Dancebiz give excellent and fast support, and respond to the needs of clients by updating the software regularly. In particular, we value the ability to take online registrations, automatically send out invoices, integration with our financial software (Xero) and have teachers use the app on their phone to mark rolls or contact parents in an emergency. Occasionally I have looked for other products (with so many students our monthly contract is quite expensive), but I have not been able to find any other software that is so comprehensive and ticks so many of our boxes. Pros \- The ability for teachers to mark rolls electronically in class - Integration with financial software - Excellent customer support - Bulk emailing of invoices and other communication with students - Comprehensive functionality Cons \- Statistics section is not very useful - Price quickly grows as you do - Online portal could be designed better Review Source AS Amy S. Principal Performing Arts Used the software for: 1-2 years ### "Great!" July 16, 2019 5.0 DanceBiz has already made my admin and life much easier! And it gets better all the time! I am overall, very happy with it. Pros The customer service is fantastic! I am forever forgetting how to do things and the support team are always quick to help and never get frustrated with my questions! The team are always updating it and adding new features and they welcome feedback. Cons It can be tricky to use and not easy to remember how to set things up. I think the help manual could be a bit more filled out and possibly with videos to help walk you through things, so that you can avoid bothering the support team so much. I think it would also benefit from a 'test invoice' button or similar feature and maybe some free test profiles in your database so you can practice your systems and pricing more easily. The mobile app is often very temperamental and doesn't work even when I have a strong 4g connection. Parents have also given feedback that the customer portal and the ezipay link is not super user-friendly, so it would be good if it got an update to make it easier to navigate for them. Review Source mK maria K. principal dance school Performing Arts Used the software for: 2+ years ### "dance biz for dance school owner" August 11, 2020 4.0 We use it on a daily basis and it is useful for a dance school owner to keep all the student's details online. Invoicing works but its takes a while to get used to as it never seems to do exactly what we need. We get there though in the end. Pros We mainly use this software for registration of students & customers, to take registers and to create invoices. It integrates with Xero which was one of the main features we were looking for Cons its tricky to find the student if you don't know the customers name ( often different from the child's name) andto get to a particular class you need to click through quite a few options Alternatives considered [Jackrabbit Dance](https://www.capterra.com/p/93349/Jackrabbit-Dance/) Reason for choosing DanceBiz integrated with Xero and is UK based as are we Review Source MB Mark B. Principal Performing Arts Used the software for: 2+ years ### "Amazing Software & Team Member" November 7, 2021 5.0 The team are amazing. Very supportive, and understanding. I wouldn't go anywhere else! Pros Online Class Management System, and the app for parents. Cons It depends on your individual circumstances! Reason for choosing DanceBiz Because it's the best! Switched from [membermeister](https://www.capterra.com/p/140240/membermeister/) The previous system I used was very difficult to set up automated direct debit enrolments, and payments. It was cloud based and not overly customisable. DanceBiz is a blank canvas for your business. Review Source Claire G. Principal/Owner Performing Arts Used the software for: 2+ years ### "Every Dance Studio needs this!" February 13, 2019 5.0 Really pleased with the service I get from Dancebiz, they are always on the end of the phone if I need them, and get any issues sorted out quickly and efficiently. Very happy with the Dance Biz software and it really does make my life easier!! Pros Dancebiz has changed my life! Invoicing at the touch of a button, emailing or texting classes takes no time at all. Cons I'm happy with it all but apparently I have to fill this in, so I would like to be able to print out a birthday list- I'm sure there's a way to do it, but haven't worked it out yet! Review Source DO Darren O. Director/Teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Couldn't run my business without it!" January 24, 2019 5.0 My overall experience with DanceBiz is second to none. I could not manage my school without it now. It's an integral part of running my business. I also have to say the customer support is fantastic. There is always someone on hand to talk you through any updates or new features. Pros What I love more than anything about this product is that it saves me so much time. The integration with my website allows my customers to feed straight through to my database saving me the time of manually inputting everyone's personal data. I also love that this integration allows my customers to search my timetable, pick a suitable class and pay for it. Due to recent UK Law changing and the introduction of a much more complex General Data Protection Regulation, the team at ThinkSmart have updated the software including new features to make my life easier in complying with this Law which has been a lifesaver! Cons To be honest there is nothing I don't like about DanceBiz. It would be good to have an email notifications feature but I've heard on the grapevine that this feature wil be released early this year. Review Source KS Kylie S. Principal Education Management Used the software for: 2+ years ### "Dancebiz has allowed us to take Control of our adminitration and spend time focussing on teaching. " May 15, 2019 5.0 Before we started using Dancebiz we were doing everything manually. Our business was growing so fast we struggled to keep up. Once we implemented Dancebiz is really helped gain control of our Administration and we have grown our business using the features of Dancebiz along the way. Pros We really like how everything is integrated into one place - emails, text messaging, invoicing, Income reports, recital planner is amazing and the new notifications feature. We also like how fabulous the customer support is and how they are contently upgrading and evolving. The online enrolments and customer portals were a total game changer for us. Cons We actually had trouble answering this question because when we have had issues or troubles in the past the ThinkSmart team usually listen and help us resolve them. The unpublished invoice balances showing in Customer Portals. Review Source JM Julie M. Principal Performing Arts Used the software for: 2+ years ### "Fantastic customer support, a rarity these days" July 29, 2019 5.0 I only have positive things to say about DanceBiz. If I require any help at all the response is immediate and the staff are extremely knowledgeable of their product and can answer my queries straight away. Pros The invoicing facility allows me to fully track and monitor payments. The class schedule allows me see at a glance members of the class and is easy to enrol or remove students from classes. I also love the recital planner. All in all this software has allowed me to claim back so precious time. My teachers also love the app, where parent data can be kept safe but yet they have it to hand. I can also keep track of attendances of their classes too. Cons I would like to print a weekly timetable for each venue and teacher for notice boards that doesn't have number of students etc on. Review Source KP Keely P. Dance Teacher Sports Used the software for: 2+ years ### "Software Saviour" September 8, 2021 5.0 I wouldn't be with out DanceBiz as it makes communication with my clients much easier Pros This saves lots of admin time. Once it is set up, the software saves times as it creates invoices and you can email classes directly. Cons There are lots features and it can be complicated especially to start with. I'm not sure I use all of the features. Review Source LM Leanne M. Principal Performing Arts Used the software for: 2+ years ### "Great Customer Service - Quality software" November 28, 2019 5.0 Overall this is a great product and Dancebiz listen to the needs of clients in the industry and continue to improve the product to suit the industry Pros Best customer service with technical problems. Easy to use and always updating and improving the product. Cons Statement printing and the reporting function is limited. Statements for clients are particularly difficult for clients to follow as payments are applied to invoices and amounts paid do not appear on statements. Ad on are extra $ Reason for choosing DanceBiz Customer service and price. Being able to phone and take to a technical team member makes all the difference. Review Source MK Megan K. Administration Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Couldn't do without it!" May 11, 2021 5.0 Very good and couldn't keep track of the customers or students without it. Pros Invoicing features and seeing what I need at a glance Cons would love to have a mid selection for contacting customers from individual registers. At the moment all I am aware of is 'message all' or 'message selected' (individual). Online porthole is confusing to set up and thus haven't. Alternatives considered [ClassForKids](https://www.capterra.com/p/141287/Class4Kids/) Reason for choosing DanceBiz Reviews and administration capabilities Review Source TT Tanya T. Studio owner Arts and Crafts Used the software for: 1-2 years ### "DanceBiz review" July 23, 2019 5.0 DAncebiz resolves my accounting issues (of which I hate doing), I can actually enjoy the paperwork side as its easier. Parents can change their paperwork or details any time they like, parents can log in and check their account and money owing whenever they like without having to ask me all the time. Pros DAncebiz reduces the amount of paper work I am required to do, one click and invoices are done, reminders can be sent out. It also is linked to my bank and accounting software, it makes reconciling easier and less stressful. I spent less time at the computer doing accounting and more time doing other jobs without felling under the pump all the time. Cons Sometimes gets confusing when you need to change one thing but it is a three or four step process. Especially when you are first starting out or need to change something and you forget how. Review Source BD Bronte D. Assistant Principal Entertainment Used the software for: 2+ years ### "DanceBiz makes my business admin so easy" June 10, 2019 5.0 As a business, we absolutely love the overall function of DanceBiz, with over 15 staff we can all easily access things we need, and work well as a team to get greater results. Pros How it easy it is to keep everything about my business all in on program. I love that I can click onto statistics and see up to date reports and also that it integrates well with XERO which helps with my book keeping systems. Cons One tiny feature of the program in amongst many great things is that when clients enrol online, if they enrol in one class, but email separately to enrol in a 2nd class I can't automatically do that in one move, I have to go out of one page and open another. Review Source SK Sandi K. Administration/Accounts Manager Recreational Facilities and Services Used the software for: 2+ years ### "DanceBiz" July 27, 2019 5.0 Pros We have a very large studio. DanceBiz allows us to keep track of student attendance, easily find customer information, print class rolls and easily generate invoices. DanceBiz works on multiple computers, so we can work from home. The support of the DanceBiz team is invaluable. Cons There is no financial component with DanceBiz, so we are required to use an accounting software program. We sometimes have issues marrying up this program with DanceBiz, but in saying this, the team at DanceBiz headquarters are always happy to help solve problems. Review Source Similar Products Featured