Who Uses This Software?

In addition to traditional overnight & day camps, CampSite serves many camps geared towards sports, faith, education & travel.


Average Ratings

55 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • CampSite
  • www.campmanagement.com
  • Founded 2012
  • United States

About CampSite

Cut down on clutter & organize tasks with CampSite's one-stop summer camp management solution. Whether you run a day camp, residential camp, school or specialty program, CampSite has the tools you need to operate a successful camp season - and beyond! Like a good camp counselor, CampSite has an approachable interface & our ongoing support will guide you through our many intuitive features so you can stop stressing about administrative efforts & start focusing on what truly matters- your campers!


CampSite Features

  • Attendance Management
  • Billing & Invoicing
  • Customer Management
  • Food Service Management
  • For Summer Camps
  • Medical Management
  • Online Registration
  • Parent Portal
  • Program Management
  • Registration Management
  • Scheduling
  • Staff Management

CampSite Reviews Recently Reviewed!


Couldn't Run Our Camp Without Campsite!

Apr 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ever-evolving interfaces that are mobile-friendly, as well as the very customizable advanced reports. Also like the analytics for emails sent, however I wish I could easy re-send to people that never opened the email.

Cons: I need an attendance feature for staff. I also need better snapshot views of camper enrollment by week/division, as well as overall bus counts by week. There is no simple solution to either of these problems, so I have to resort to downloading advanced reports and creating my own pivot tables in excel. It's ridiculous that I have to do this! The email client is TERRIBLE and very user unfriendly. 90% of my communication with current and prospective families, as well as staff, is done by email BUT the ability to format the email with graphics, styles, etc. is ridiculously difficult and the source code is easily screwed up, which makes the email look extremely unprofessional in the end. It's truly embarrassing that I can't email a more higher quality communication to my customers. Constant Contact is a perfect example of what I should be able to do, but at a bare minimum it should be as friendly as gmail.

Overall: We started using Campsite about 5 yrs ago and it was a game changer for our summer day camp. We are easily able to track, communicate with and capture data for all of our campers, camp families and staff, which we were not able to do before. The transportation & attendance modules have cut my work on those areas in half and I can't imagine going through the process without it. I love that they are rolling out more mobile-friendly interfaces, as we are quickly moving our leadership team to mobile devices while out on camp. This is the first year we are using the Medical module, and so far we were able to change most of our process from paper forms to electronic, which is a real time-saver. Last, but not least, the people that work in their customer help desk are AWESOME. Always just a phone call or email away with a very rapid response time - that's crucial for me when camp season ramps up. We are extremely happy with Campsite, and the constant improvements made by their development team continue to make it better and better. I realize I'm starting to sound like an infomercial, but I swear I'm just a really satisfied customer!

Camp Site = Best Site

Apr 19, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the features it has to offer from registration, bunking, photographs, emails, activity scheduling, medical forms, communication with parents and staff... it has it all. The customer service is amazing as well.

Cons: While there are a lot of features offered, there are a few things I haven't found a super efficient way to do. Every system will have its struggles/flaws.

Overall: I've found Camp Site to be extremely helpful and user friendly. We've compared it to a few other management softwares, and while there are a couple of things that can still improve, this is the most all encompassing software system we've come across. I'm very happy with it, and I would be extremely upset if we were to switch to something different. The customer service is always on point as well. They are very quick to respond and always willing to set up tutorials to teach us how to use the latest and greatest features. I would 100% recommend Camp Site to other camp professionals.

Recommendations to other buyers: Schedule tutorials with the Camp Site staff and let them walk you through their system! They are extremely helpful.

Vendor Response

by CampSite on April 19, 2017

Chesca:
We are beyond grateful and humbled by your taking the time to submit this review, as well as your continuing to be a CampSite client. Should you ever need anything please do not hesitate to reach out!

Best decision we made!

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that we're able to pick and choose which functions we want and need. Which leaves you only paying for what you actually need and will use! It's also extremely user friendly and if you are ever in a bind or stuck - Campsite is ALWAYS there via email or phone to help you and their response time is super fast!

Cons: It's hard to find anything that I would say I do not like about it. There are always things I wish I could have it do, but I've never found myself upset that I can't do something with Campsite.

Overall: Best decision we made as a business to switch from Campminder to Campsite. It is user friendly, easy to follow, has more capabilities, the home office is very willing to help you and takes suggestions for updates and changes (and actually tries to implement them!) It's been more cost effective for us and our families speak highly about the change and ease of user friendliness of the parent dashboard!

Vendor Response

by CampSite on October 05, 2018

Wow, we are flattered! Thank you so much for the review Kate, we're glad to have met your expectations and will do our best to continue to provide the level of service you've experienced so far.

Functional, Easy to Learn, Great Support

Dec 03, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: While comfortable with technology, I no longer have the patience to spend an hour or two learning a new trick. I have found with Campsite, that learning a new feature is fairly simple. And, when its not, I email a question to support. And, to me this is one of the best features of the software/service, I get a response very quickly with clearer instructions or an offer of a phone call if I still need further help.

Cons: My biggest challenge with the software is if a camp family changes plans, I have to adjust multiple parts of the system to update it properly.

Overall: As a camp director who prefers to have as much contact with parents and campers as possible while also keeping costs down, I have found CampSite to be invaluable. I do not need a full-time administrator to handle the back office so I can be out front with my campers. Campsite allows me to do everything- enrollment, bunking, billing, special requests etc- quickly and efficiently so I can be a visible presence in camp.

Vendor Response

by CampSite on December 05, 2018

Thank you Eric! We're glad CampSite helps make the administrative work easier and lets you focus on the important stuff (running camp!).

Campsite is our savior

Apr 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The service is amazing and the program has all we want

Cons: No cons really, it does what we want it to do.

Overall: We demo'd several different programs, and we ultimately decided to go with Campsite for a few important reasons.

1. Campsite was clearly a software that was geared towards day camps. Many of the others programs out there are so clearly for overnight camps, and day camps who use them need to adapt. There was no adapting to Campsite. It had all of our needs. Transportation, program, even text message integration, it really had everything we wanted.

2. Campsite was able to beat or match any of the CC processing fees that we were currently paying, while other programs had a number of hidden processing fees that we weren't interested in paying.

3. The support that was provided to us and has continued to be provided to us is absolutely top notch. The entire team is available to us when we need them.

4. There is a strong commitment to change and Campsite is always striving to improve. Things that we mention to the technical team that we want the system to do, end up being implemented as quickly as a month or two later.

Overall we are incredibly satisfied with Campsite. We honestly could not run our camp without it.

Recommendations to other buyers: Just try it out and you'll see.

Capterra loader

Great Camp Management Platform

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service, Customizability, Ease of use, Parent Experience

Cons: Some of the functions we need are only available as add on's. With all of our needed add on's the cost increased fairly significantly. But I still feel the overall value is very good.

Overall: Our overall experience with Campsite has been extremely positive. I have enjoyed outstanding customer support. Any issues that have arisen were addressed immediately and resolved. I have made suggestions for new features and have already seen some of them added to Campsite. My camp staff has found Campsite to be very user-friendly and powerful. Most importantly, parents have been extremely happy with our enrollment process via Campsite.

Vendor Response

by CampSite on December 05, 2018

Thanks Jeff! We appreciate your continued business and your kind words.

Flexible and Easy Camp Software

Oct 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility and Ease of Customization of Reports

Cons: Wish the font was a hair bigger when printing reports. Not the worst thing, I could always export it to excel if needed (but would be nice).

Overall: I am the office manager at a day camp in NY. I am very happy with the purchase of Campsite software. The support is excellent. The reports you can generate are flexible and can be easily modified and customized. Enrollment and billing is easy. Invoices are sent via e-mail (no more mailing invoices). If there is something I need and don't see, they never say "oh we can't do that" they say "let me take it to the team and see what we can do"...

Makes My Life Easier

Sep 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Overall, Campsite provides features that save so much time and effort on my end. It is very convenient to have and the customer support team is extremely helpful.

Cons: There are a few small details I would personally like to change, but as far as the functionality of the software these details don't really impact it heavily.

Overall: It's been a huge help. The team is always responsive and helpful. The software is extremely convenient and helpful.

Vendor Response

by CampSite on October 05, 2018

Thanks, Chesca! Our support team is happy to assist any time you need it!

Medical camp

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Cons: Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

Vendor Response

by CampSite on December 05, 2018

Thank you Marita, we are happy to hear you are having a positive experience with CampSite so far.

CampSite has revolutionized our camp!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We love how easy it is for us to use CampSite for keeping records, taking attendance, running reports, and doing everything that we used to do manually with 100's of versions of spreadsheets and lists!

Cons: There are still some areas that can be improved in the functions of certain things, however they are VERY responsive and always putting out updates, so these things are constantly improving.

Overall: CampSite has changed our working experience, as well at the customer experience for our camp. We look more professional, can keep track of so much more, and have increased the safety and security of our campers.

Vendor Response

by CampSite on December 05, 2018

Wow Katie, thank you for the very kind words! We are glad to have helped "revolutionize" the way you run camp and we'll keep on improving the product and support experience!

Review 11.30.18

Nov 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super user friendly. Appreciate the constant updating.

Cons: The camper information form we use would be better served if we could run/print them based on group & week rather than all campers.

We did an all encompassing session as a work around but in the end it threw off other accurate reporting.

Overall: Appreciate the ease summer staff are able to use this program and glad it's mobile friendly for families too.

Vendor Response

by CampSite on December 05, 2018

Thanks Sandy! We're glad we can still impress even the longest term CampSite users! :)

Campsite has made my life so much easier! It makes registering our children for Camp much easier.

May 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that you can get in touch with someone within minutes if there is an issue with our site. I also like that we can make our Campsite skin look like or website so it is not confusing for your families.

Cons: I don't have much I dislike about Campsite. The only thing I wish I could change is to be able to edit more in the medical module to fit our unique needs.

This saves me so much time!

May 11, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can do it so quickly. Used to take me about 15 minutes to register each camper. Now it takes less than a minute. Parents love it too.

Cons: I think that the look of it is not very exciting. The cork board is BORING. I also wish that the medical records were able to be edited easier and that we could have the immunization records from year to year.

They have been incredibly helpful with all of our individual needs and set up.

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software was created by people who understand residential camping and the software is very compatible with most camp programs. It is VERY easy to customize the program to fit you.

Cons: There are minor flaws in some of the features that aren't always conducive to medical based residential camping but they are easy to overcome.

Love CampSite!

Sep 20, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reporting Module

Cons: Not really a "con" but would love for you to be prompted to enter DOB - sometimes that gets missed and we always require a DOB.

Overall: CampSite is wonderful! I have loved the ease of use from the very start. Customer Service it top notch! Greg Barra is the best!

Recommendations to other buyers: None - keep up the great work!

Vendor Response

by CampSite on September 20, 2016

Janelle:
Thank you for your kind words! We are also having someone reach out about the con you mentioned, as we believe it is possible!

We appreciate you as our client, and let us know if you ever need anything :).

Review for Campsite software

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is comprehensive and allowed my camp to do new things. Mobile capabilities were epecially helpful.

Cons: When building the site for our camp, we did not have the amount of flexibility to arrange and create fields that we thought we would. A large portion of the internal/admin feels "fixed".

Overall: Very good. The software was an upgrade from our previous provider and the customer service has been top notch.

Vendor Response

by CampSite on December 05, 2018

Thank you for the kind words Drew!

I Freaking Love Campsite

Jun 11, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use of advanced reports

Cons: Databases (events, campers, staff) are all separate.

Overall: Night and day compared to our old system, easy to use and has a great bunking board. Customer Service is great.

Recommendations to other buyers: Updates need to be more specific and helpful to overnight camps. Some upgrades (Camp Today) should not be extra. I get the coding and extra staff, but I think there needs to be more emphasis on keeping current customers happy. Also, combine the databases! It's super frustrating.

Makes My Life Easier

Apr 12, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Parents can access information from home as well as submit their applications.

Cons: The financial payment plans. They make cancelling a registration a ten step process when it only needs to be one.

Overall: I used to manually input hundreds of summer day camp applications. Now the parents can put the information in the system from their computers at home! Customer Service is great, but they do prefer email. They have many tutorials for all of your questions so make sure to watch those. Even if you email with a questions they will point you back to those helpful videos! The financial side of this system is a little complicated. The payment plans they have set up are confusing, and we didn't know they charged certain fees in regards to credit cards before hand. Our parents also love that they can interact with the teachers through this system. It's also been an asset to our staff for communication. Great System!

Recommendations to other buyers: Make sure you go over the details of the financial payment plans and credit card fees (especially with rejected cards.) The office side of this is WONDERFUL! If you spend HOURS inputting summer applications then this system is for you!

Vendor Response

by CampSite on April 13, 2017

Jen:
We are so happy to hear that using CampSite has streamlined your summer enrollment process!! If you have any questions at all you can always call the support line or email us directly. We hope you have a fantastic 2017 summer season-- and genuinely appreciate having you as a CampSite client.

-Greg

Cloud Based Camp Management

Apr 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Exactly what we needed to run our campground. The customer support is amazing and very user friendly

Cons: Didn't have any real cons, very easy to setup and use. Would recommend this to any owner. The price is very competitive with other software for the same purpose.

Overall: Business Development and profitability

Campsite review

Oct 18, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is user friendly for both administrators and our families. We love the carry over of information from year to year.

Cons: The medical portion can be difficult to navigate.

Overall: Campsite is easy to navigate and every time we have a question or issue there is someone to support us and help us through our issue.

Vendor Response

by CampSite on October 18, 2016

Madi:
Thank you for the feedback! It is this type of feedback that we take into account as we make decisions in regards to the direction of the software and CampSite as a whole.

Should you need anything, by all means just reach out.

All in One Camp Software

Feb 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is an easy to use software to have everything related to our camp in one place. It has a communication piece that makes communicating with any specific category quick and easy. It is easy to enroll students and figure out how many you have in each session.

Cons: We have a flexible enrollment camp where we have multiple types of plans children can enroll in. In our school year software, this is automated. When we setup Campsite, we had to manually setup the billing and enrollment process. We were hoping this would be more automated. Depending on how you have your general ledger setup, I would recommend asking specific questions to your setup to make sure you can make Campsite fit your system.

camp software

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is intuitive and there are many ways to accomplish what you need.

Cons: Not able to delete some things that I would like to. Can add to blog using a phone.

Overall: The campsite support is amazing. They do their best to find options and are very quick to respond. We have found ways to make our 23 locations of camps with varying weeks work and campsite is very easy for parents to use. They love the blog.

Vendor Response

by CampSite on December 05, 2018

Thank you Paula, we appreciate the kind words!

very responsive customer support/ great modules

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the modules allow me to purchase only what i need when i need it.

customer support is very quick and thorough.

Cons: wish it had shopping cart function so families could check out with multiple campers at one time. They said it is in the works though.

Overall: we used to use several different software programs to do what campsite does. The integration is great.

Thanks

Vendor Response

by CampSite on December 05, 2018

Thank you very much Emily! We will pass your feedback along to our support team.

Campsite is Just Right

Sep 19, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: From the start of our process in working with Campsite till the present they have always provided very good service and prompt responses to whatever issues or questions we might have been facing. As with any new program there is a learning curve but with their personal assistance and online help tools it was just a matter of time until we could utilize the site to how we as an organization wanted it tailored.

Vendor Response

by CampSite on September 20, 2016

Dave:
Thank you for the kind words and for your business! Should you ever need anything in the future just reach out.

Be Well.

Campsite has been a wonderful addition to our camping season

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use, the responsiveness of the support team, the features provided.

Cons: I wish there were more features on the email tool (background color options, better formatting options), and that the system was able to import information from the CCC system in a more straightforward manner.

Overall: I have loved working with Campsite. It has been a welcomed change from the previous software we have used. I really appreciate how responsive you are when we have questions or features we would like added/changed.

Vendor Response

by CampSite on December 05, 2018

Thank you Benjamin, we will do our best to keep up the level of support and product you are used to!

Campsite Review

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Enrollment, bunking boards, advanced reports, email

Cons: Forms, transportation, enrollment options

Overall: Making online enrollment for parents an easy process. Administratively, things have been much easier than doing it manually in the B.C. era (Before Campsite)

Vendor Response

by CampSite on December 05, 2018

Thank you for your review!

Campsite Review

Feb 17, 2015
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: easy to use, excellent customer service and troubleshooting support, intuitive

Cons: checking account payment option does not accurately withdraw money from family accounts, medical forms not able to be personalized the way we need, sometimes need to process payments/make changes in a round about way.

We are very impressed with this product. Any issues we've encountered have been quickly addressed and solved. We switched to campsite after having worked with another company that was not as willing to work with us and solve system issues. We appreciate the support and how proactive Campsite is! Thank you!

Vendor Response

by CampSite on February 17, 2015

Thank you for the review Katherine! It's important to note that Checking Account payments post only when the bank itself approves the transaction, so that's something that is out of our control. We have also recently made enhancements to our Medical Module which make it more flexible for you!

Campsite

Dec 03, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to learn the program. Set up is easy and customer support is quick.

Cons: There are certain reports that we cannot get.

Overall: Our parents find registering fairly easy, they have good support for clients.

Vendor Response

by CampSite on December 05, 2018

Thank you for the kind words Rose!

I freaking love campsite

Feb 17, 2015
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Overall, it's great. Holds the database well and is easy to make reports. I like how it organizes information in an easy format. That being said, for the site to work better with mobile devices. I am waiting every day for you guys to come up with an app that can make it easy for my to track enrollment, run reports and bring up information. Other than that I think the program is excellent.

Vendor Response

by CampSite on February 17, 2015

Thanks Pat! We do have certain modules within CampSite designed specifically for mobile devices like attendance check in and check out, medical logging and elective program scheduling, among others - all things you'll do while "on the fly" at camp. All other aspects of CampSite can be used on a mobile device with a web-browser (like Safari or Chrome) with the same functionality you would have if you were sitting at your desk!

I recommend CampSite to any camp without hesitation!

Feb 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: CampSite has changed the way we register and administer camp with our campers and staff. It has allowed our camp administrator more flexibility to register campers more efficiently and without errors.

CampSite has also allowed us to hire our staff more efficiently with electronic contracts and forms. This has saved time and resources for the staff involved in the process.

The general support that comes with CampSite makes the experience so easy. My questions, no matter how basic or complicated, are answered in a timely fashion and efficiently. I know if I have a problem it will be solved immediately, and they then teach me what to do the next time.

All around the experience has been positive and I would recommend CampSite to any camp without hesitation.

Daycation's Use of Campsite

Oct 17, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Likely

Pros: Really user-friendly. Like the ability to customize and easy to learn.

Cons: Finances. I wish the billing system was able to handle weekly itemized billing that we could set the price and not have it divide out over all of the weeks.

Overall: Love the ease of use, really wish there was week-to-week/itemized billing. Customer service is great

Vendor Response

by CampSite on October 18, 2016

Thank you for the kind words! Should you ever need anything, just be sure to reach out.

We Love Campsite!

Oct 18, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Our camp needed a new, family friendly, easy to navigate program. After researching all options, we decided on Campsite. We were very impressed with their website introducing all the features. The quality of training and ongoing customer support has been fantastic. After all our first time user kinks and several phone calls, Campsite staff has stayed very patient and understanding.

Our camp families were appreciative of the new program and loved the easy registration process.

We are excited to ease into our upcoming camp season with all the continuing updates!!

Vendor Response

by CampSite on October 18, 2016

Jenni:
We appreciate the kind words! Should you ever need anything in the future-- just reach out!

The Best of the Best in Camp Software!

Jun 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We are SO GRATEFUL we stumbled onto CampSite. They have made running and managing our Camp effortless and pain-free! From registration to payments to staff recruiting to reporting, this software does it all! Online uploading of campers forms, medical module, and more! Also the customer support has been nothing short of outstanding. They walk you through everything from setup to running your camp, and they respond to inquiries very quickly. You cannot go wrong with CampSite - we highly recommend them!

Meets all our needs

Oct 18, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We transitioned to CampSite in 2015 and couldn't be happier. The software is intuitive and easy to use, support is outstanding, and any requests we've made for additional functions have been well received. We appreciate the regular communication that keeps us updated on new functions that have been added. Overall, we've had a terrific experience.

Vendor Response

by CampSite on October 18, 2016

Vicki:
We appreciate the kind words! Should you ever need anything in the future or if you should just want to say hello-- by all means just reach out.

Smart, Helpful and Easy to Use!

Oct 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Campsite helps me keep myself organized. With the number of camper & staff leads that come in, it's nice to keep all of that info in one place so that I can stay on top of it and not lose what could be a great addition to our camper community or staff.

The Campsite database is amazing, the reporting is awesome, it even keeps financial info together. The biggest disappointment I see is the program side. It doesn't make that process any faster and that could be a huge time saver for me.

new costumer in 2016

Oct 18, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: The staff at CampSite are great in the start up as well as in the on-going support. Our feedback from families was that this was an improved experience from our prior online registration tool. It was also helpful to include the sale of merchandise with the enrollment options, which doubled our sales from 2015. We are excited that CampSite is making significant improvements to the financial tools. Overall, happy with the product and support.

So impressed!

May 05, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been so impressed with CampSite and their platform. Everything from the initial sales process to the training to the functionality for both the parents and admins and customer service has exceeded our expectations! I have been so impressed at their quick response to anything we need and they go above and beyond to help us work through any problems we have. CampSite is definitely the leader in camp software.

Switched to this software to manage multiple camps in our summer program.

May 21, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: We like the ability to put all of our various camp and camp information in one place to make it easier to track registration, payment and for our clients to register as well.

Cons: The main thing is that you have to sign in to the software giving as if you were registering just so you can see what camps are offered.

Awesome Customer Service!

Oct 22, 2015
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: The software is a good product, but what really makes it great is the customer service. When the help team does not pick up right away, I always get a call back withing 10-15 minutes. It is one of the best customer service experiences I have ever had. Everyone at the help desk is patient, knowledgeable and professional. I would highly recommend the product to anyone.

We have been using CampSite for a year now at Victory Junction.

Oct 22, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: It has been life changing at our camp to have the electronic medical administration record and have log notes all online. It is wonderful to be able to access CampSite from anywhere at anytime. Since we are a medical camp, there are still more features I would like to see on the medical side of things, but CampSite is always willing to make updates.

Very Pleased

Apr 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I had a specific day that I had a few problems on the site and kept having to call back. Luckily every time I called back I had the same customer service representative and when I felt annoying at some point for the amount of times I called him, he was very patient and understanding and helped me throughout the whole day!

Favorite Vendor!

Jun 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Pros: I find that Campsite fully utilizes the information we give them and try their best to understand our business. I'm so thankful for the flexibility this program gives our employees to create the sets of information they need quickly and accurately.

CampSite Review

Feb 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The best thing I can say about CampSite is the fact that the more I use it, the less I notice it. Sometimes the best complement you can make to a product is that it seamlessly allows you to operate day to day.

Vendor Response

by CampSite on February 17, 2015

Thanks Matt! We're happy to know that CampSite makes every day at work that much simpler and helps streamline your processes!

CsmpSite

Feb 17, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am in love with CampSite. I love that it focuses on what you need. Although it has been a lot work to switch databases, it was well worth it. I think the best feature is medical. I also enjoy all of the reporting features. You should definitely choose CampSite!

Vendor Response

by CampSite on February 17, 2015

Thanks Will! We're so happy that you love using CampSite!

The best camp software that exists!

Feb 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: CampSite enables us to run camp in the most efficient and effective way possible. From its easy online registration process, to its helpful bunk configuration tools, these once complex tasks are now quick and simple! Overall, CampSite is intelligent, reliable, and user-friendly, offering all the tools we need.

Just Great!

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Campsite has changed the way we do camp. The software is very user friendly and if you ever have trouble the customer service is superb. I appreciate their constant willingness to improve functionality based on customer feedback.

Cons: Absolutely no cons. We love using this software and it does exactly what we want/need it to do.

Best Customer Service!

Feb 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: CampSite has been the best decision we ever made. The software really meets the needs of our camp and the developers are constantly releasing new and updated functionality based on our input. Additionally, their customer service has been off the charts. I highly recommend CampSite!

Intuitive and User Friendly!

Feb 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: CampSite's interface is visually appealing and intuitive which allows us to maintain effortless, professional looking communication with our families. If we ever have any questions, a responsive support team ensures our concerns and requests are met with a 'can-do' attitude.

We love Campsite!

Apr 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Campsite has changed the way we do camp. The software is very user friendly and if you ever have trouble the customer service is superb. I appreciate their constant willingness to improve functionality based on customer feedback.

Amazing User-Friendly Software!

Jul 18, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Opening up our camp for the very first time, CampSite has been instrumental in getting us started on the right foot. With an entire staff of camp professionals who understand our needs, they have helped guide us to success with their advice and best practices. We can't thank you enough!

CampSite

Feb 27, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Online registration has never been easier! Customized communication has helped increase our efficiency and improved our client experience. I would highly recommend CampSite for camps in need of a better and more efficient camp management tool!

It's so intuitive, no one had to train me how to use it

Jul 23, 2013
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: CampSite has helped improve the quality of staff we recruit allowing us to manage applications, collect online references and forms, record interviews, and track hired staff through the Staff Department Map. I recommend it as the best software on the market for camps!

Campsite:):):)

Jun 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: You can send batch invoices and receive payments with a couple clicks of a button. The financial reporting is easy to use and the data well organized. Finding information is a breeze with the search features.

CampSite management tool

Feb 19, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: CampSite is a wonderful addition for our camp. We are fully on board, and use all it's features to provide a great customer experience for our camp families. We have become far more efficient since we switched to CampSite!

I've been using Campsite for staff management for several years now.

Jun 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Overall it's simple to use and efficient. I've never had a major problem that customer service did not solve for me in a timely manner.