# Page 4 | CampSite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is CampSite the right Camp Management solution for you? Explore 147 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131210/CampSite/reviews

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CampSite

4.7 (147)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 4 - Reviews of CampSite

## Showing most helpful reviews

Showing 76-100 of 147 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DD

Drew D.  
Director  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "New to CampSite"

September 17, 2019

5.0

We sought out a new database provider because we were spending too much money on our previous one and not getting satisfactory customer service. CampSite cut our costs in half and have fully delivered on their customer service guarantees. Anytime I have questions they are more than happy to field my questions and very timely about responding with a solution. We couldn't be happier.

Pros

It's very straight forward and easy to navigate. Most functions can be figured out with very little exploration and any administrative errors can be easily corrected.

Cons

I haven't found anything to dislike to this point.

Reason for choosing CampSite

I liked the way the company representatives spoke to me on the very first phone call. Personable and genuinely interested in our business.

Review Source

RMC

Rebecca M. C.  
Md  
Hospital & Health Care  
Used the software for: 2+ years

### "Changed our camp!"

September 7, 2019

4.0

Wonderful experience - has changed our practice - very happy with the product!

Pros

So easy to use!! User friendly and so great to have ALL the information needed at your fingertips! We had previously been on all paper forms for our medical/registration/bunking - everything at our camp essentially and this made it so much better!

Cons

A few “customization” things we wish we could change but nothing major and easy to work around!

Alternatives considered

[CampDoc](https://www.capterra.com/p/119061/CampDoc-com/)

Reason for choosing CampSite

Ease of use, full capability to keep all of the records both admin and medical in one place!

Review Source

Response from Jonas Software

September 10, 2019

Hi Rebecca, Thank you for your review! We appreciate your feedback. The CampSite Team

JG

Jason G.  
Associate Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Campsite!!!!"

September 10, 2019

4.0

We have solved a lot of issues starting with our member experience and in house reporting. The accounting of children and the history and statistics we have at finger tips.

Pros

Reporting, Ease of use for our families, Customer support, attendance module

Cons

Financial Reporting and accuracy. We have had struggles with the reporting and accuracy of the numbers being different in different areas.

Reason for choosing CampSite

We had an overnight camp in house that used it and were satisfied.

Review Source

Response from Jonas Software

September 16, 2019

Hi Jason, Thank you for your feedback! We're happy to hear your camp is benefitting from our advanced reports! The CampSite Team

LG

Lauren G.  
Program Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "CampSite"

July 27, 2021

5.0

Pros

Our agency utilizes campsite for our camp registration process. It allows for ease of access, a streamlined registration process, and ease for our administrative users.

Cons

N/A none at the moment, if there are any changes this review will be revised.

Review Source

DK

Donna K.  
Office Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Flexible and Easy Camp Software"

October 18, 2016

5.0

I am the office manager at a day camp in NY. I am very happy with the purchase of Campsite software. The support is excellent. The reports you can generate are flexible and can be easily modified and customized. Enrollment and billing is easy. Invoices are sent via e-mail (no more mailing invoices). If there is something I need and don't see, they never say "oh we can't do that" they say "let me take it to the team and see what we can do"...

Pros

Flexibility and Ease of Customization of Reports

Cons

Wish the font was a hair bigger when printing reports. Not the worst thing, I could always export it to excel if needed (but would be nice).

Review Source

MB

Marita B.  
Medical Director  
Medical Practice  
Used the software for: 2+ years

### "Medical camp"

November 30, 2018

5.0

Pros

Ability to pull reports, Administrative functionality- including allowing web based vs printed document capability, design and presentation, Customer service response time.

Cons

Uploading documents is limited to one document at a time. Can't personalize CampSite based medical documents such as the immunization form, health history form. Not able to create new fields or edit fields including making them mandatory is a problem for licensing and accredidation.

Review Source

Response from Jonas Software

December 5, 2018

Thank you Marita, we are happy to hear you are having a positive experience with CampSite so far.

KW

Katie W.  
Associate Director  
Recreational Facilities and Services  
Used the software for: 1-2 years

### "CampSite has revolutionized our camp!"

December 4, 2018

5.0

CampSite has changed our working experience, as well at the customer experience for our camp. We look more professional, can keep track of so much more, and have increased the safety and security of our campers.

Pros

We love how easy it is for us to use CampSite for keeping records, taking attendance, running reports, and doing everything that we used to do manually with 100's of versions of spreadsheets and lists!

Cons

There are still some areas that can be improved in the functions of certain things, however they are VERY responsive and always putting out updates, so these things are constantly improving.

Review Source

Response from Jonas Software

December 5, 2018

Wow Katie, thank you for the very kind words! We are glad to have helped "revolutionize" the way you run camp and we'll keep on improving the product and support experience!

DL

Dalia L.  
Summer Program Director  
Education Management  
Used the software for: 2+ years

### "Great Software & best customer service"

March 19, 2019

5.0

Pros

It's user friendly (for most part), the team behind the scenes is amazing. they always reply within a few hours at the latest and are always willing to assist.

Cons

There are a few limitations but we've learned to overcome them.

Review Source

Response from Jonas Software

March 25, 2019

Hi Dalia, Thank you so much for your positive and helpful feedback! We'll continue to provide your team the support you've come to expect from us!

RB

Rebecca B.  
Administrative Coordinator  
Hospitality  
Used the software for: 2+ years

### "CampSite Review"

April 25, 2019

5.0

I love it

Pros

I like how user friendly it is and the customer service is amazing

Cons

I which the invoicing system was adjustable and I could edit the invoicing system so I was able to bill someone other then the families.

Review Source

Response from Jonas Software

April 26, 2019

Hi Rebecca, Thank you for the kind review! We look forward to working with you more and will keep you informed on any invoicing feature changes or updates.

VR

Verified Reviewer  
Coach  
Government Administration  
Used the software for: 6-12 months

### "Campsite Review"

November 30, 2018

5.0

Making online enrollment for parents an easy process. Administratively, things have been much easier than doing it manually in the B.C. era (Before Campsite)

Pros

Enrollment, bunking boards, advanced reports, email

Cons

Forms, transportation, enrollment options

Review Source

Response from Jonas Software

December 5, 2018

Thank you for your review!

LD

Leon D.  
Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Overall quality software"

January 21, 2021

5.0

We have been able to greatly reduce the amount of time it take to complete reports and various other tasks.

Pros

Ease of use, routine improvements and can be used for multiple programs.

Cons

Cannot separate the costs of different programs someone is registered for to have accurate balance tracking.

Review Source

MB

Melanie B.  
Office Manager  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Everything in one place"

July 23, 2020

5.0

Great!

Pros

Access from anywhere, everything is in one place, limited paper

Cons

There are instances where I would prefer that it be a little more specific to our needs but it works really well

Review Source

Response from Jonas Software

July 30, 2020

Thank you so much for the kind review, Melanie. We're grateful to have a part in your camp's success!

SP

Sandy P.  
Office Manager/bookkeeper  
Recreational Facilities and Services  
Used the software for: 2+ years

### "Review 11.30.18"

November 30, 2018

4.0

Appreciate the ease summer staff are able to use this program and glad it's mobile friendly for families too.

Pros

Super user friendly. Appreciate the constant updating.

Cons

The camper information form we use would be better served if we could run/print them based on group & week rather than all campers. We did an all encompassing session as a work around but in the end it threw off other accurate reporting.

Review Source

Response from Jonas Software

December 5, 2018

Thanks Sandy! We're glad we can still impress even the longest term CampSite users! :)

MB

Mark B.  
Director of Education  
Education Management  
Used the software for: 2+ years

### "Powerful Option"

January 29, 2021

5.0

Pros

Easily adaptable: While it may be designed mainly for summer-camp-type organizations, we are able to easily adapt it for use in enrolled programs.

Cons

No cons at this time; software works well for the level at which I use it.

Review Source

JU

Jacqueline U.  
Business Manager  
Sports  
Used the software for: 2+ years

### "Recommend Campsite"

April 27, 2019

4.0

Pros

Overall, the site is easy to use. Setting up camp for next year is easy and can be done in minutes. Also, when we contact support, we get a reply in a timely manner.

Cons

I would like autopay to be processed automatically rather than manually going in and processing the payments. Additionally, I would like parents to have access to their receipts online rather than contacting us to obtain it. They seem to have trouble locating it on the site.

Review Source

Response from Jonas Software

April 29, 2019

Hi Jacqueline, Thank you for your thoughtful and specific comments; our team will look into your suggestions as we plan for future updates!

SW

Sherry W.  
Executive Director  
  
Used the software for: 2+ years

### "This saves me so much time!"

May 11, 2017

4.0

Pros

I love that I can do it so quickly. Used to take me about 15 minutes to register each camper. Now it takes less than a minute. Parents love it too.

Cons

I think that the look of it is not very exciting. The cork board is BORING. I also wish that the medical records were able to be edited easier and that we could have the immunization records from year to year.

Review Source

MR

Maddie R.  
Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good Service"

January 9, 2024

5.0

Pros

This platform is built for camps which makes it easy to use.

Cons

I am not sure, I do not often encounter things that are difficult to use.

Review Source

Response from Jonas Software

January 10, 2024

Big thanks for your review, Maddie! We truly appreciate your thoughts and feedback!

Ginny H.  
Director of Publications and Marketing  
  
Used the software for: 1-2 years

### "Switched to this software to manage multiple camps in our summer program."

May 21, 2018

3.0

Pros

We like the ability to put all of our various camp and camp information in one place to make it easier to track registration, payment and for our clients to register as well.

Cons

The main thing is that you have to sign in to the software giving as if you were registering just so you can see what camps are offered.

Review Source

LG

Larry G.  
Program Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "It's Great"

September 12, 2019

5.0

Pros

The ability to customize camper reports.

Cons

I wish there was a way to customize the medical forms.

Reason for choosing CampSite

It was the most cost effective for us.

Review Source

TC

Trevor C.  
Network Administrator  
Internet  
Used the software for: 1-2 years

### "Cloud Based Camp Management "

April 24, 2018

5.0

Business Development and profitability

Pros

Exactly what we needed to run our campground. The customer support is amazing and very user friendly

Cons

Didn't have any real cons, very easy to setup and use. Would recommend this to any owner. The price is very competitive with other software for the same purpose.

Review Source

FD

Fredy D.  
Program Coordinator  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Overnight Camp Registration System"

April 2, 2021

5.0

It has been a great experience. Any time we have issues, or need help, customer support is there. Easy to navigate and has a good look.

Pros

Easy to set up and have camper families register, and have all the info needed to run a camp.

Cons

There are times it is hard to see the changes made on the user mode from the administrator mode. Have to log out and see the new updates or changes made. If it was to a question, the wording, the order. The overall look.

Review Source

ET

Erika T.  
Member Services Director  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Campsite Review"

September 3, 2019

5.0

Overall, CampSite has been great. The billing, invoicing, and reporting can have it's difficulties.

Pros

I love the accessibility for not only the team but for parents.

Cons

The billing component doesn't match 100% with how we have done things in the past making it a little difficult to maneuver.

Switched from

[Club Automation](https://www.capterra.com/p/130770/Club-Automation/)

The system was not built for Camp or youth programming. We were "rigging" the system to make it work for us. Everything was hand processed and entered

Review Source

Response from Jonas Software

September 4, 2019

Hi Erika, Thank you for your kind review! We appreciate your feedback on billing and will take it into consideration as we work on future updates! The CampSite Team

JB

Janelle B.  
Manager/Camp Administrator  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "Love CampSite!"

September 20, 2016

5.0

CampSite is wonderful! I have loved the ease of use from the very start. Customer Service it top notch! Greg Barra is the best!

Pros

Reporting Module

Cons

Not really a "con" but would love for you to be prompted to enter DOB - sometimes that gets missed and we always require a DOB.

Review Source

Response from Jonas Software

September 20, 2016

Janelle: Thank you for your kind words! We are also having someone reach out about the con you mentioned, as we believe it is possible! We appreciate you as our client, and let us know if you ever need anything :).

HW

Heather W.  
Director of Summer Programs  
Education Management  
Used the software for: 6-12 months

### "CampSite for summer camps"

September 3, 2019

5.0

CampSite streamlined our entire process and made us able to be more organized and provide better services to our customers.

Pros

Ease of use for customers and program management

Cons

Sometimes I feel overwhelmed because I don’t know how to use half of the software

Review Source

Response from Jonas Software

September 4, 2019

Hi Heather, Thank you for your feedback! Please don't hesitate to reach out to support for additional training - year-round - as you need it. We're happy to help! The CampSite Team

DD

Drew D.  
Summer Camp Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Review for Campsite software"

November 30, 2018

5.0

Very good. The software was an upgrade from our previous provider and the customer service has been top notch.

Pros

It is comprehensive and allowed my camp to do new things. Mobile capabilities were epecially helpful.

Cons

When building the site for our camp, we did not have the amount of flexibility to arrange and create fields that we thought we would. A large portion of the internal/admin feels "fixed".

Review Source

Response from Jonas Software

December 5, 2018

Thank you for the kind words Drew!

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