--- title: "LabWare LIMS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LabWare LIMS Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more." source_url: "https://www.capterra.com/p/131230/LabWare-LIMS/" page_type: "product" language: "en" --- # LabWare LIMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) LabWare LIMS ## What is LabWare LIMS? LabWare is the global leader in Laboratory Information Management Systems (LIMS), trusted by over 10,000 labs worldwide and backed by a 98% customer satisfaction rating. For over 30 years, LabWare has empowered laboratories, including those of GSK, Pfizer, Hershey, Caterpillar, and Chevron, to enhance data integrity, ensure regulatory compliance, and accelerate throughput with accurate and reliable results. Our flexible platform offers two powerful options: LabWare SaaS LIMS for rapid, cost-optimized deployment with built-in validation, and LabWare LIMS + ELN for full configurability and advanced integration. ## What is LabWare LIMS used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Laboratory Information Systems (LIS)](https://www.capterra.com/laboratory-information-system-software/)[Electronic Lab Notebook](https://www.capterra.com/electronic-lab-notebook-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $300 Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## LabWare LIMS Overview Updated August 2026 AI summary LabWare LIMS is a Laboratory Information Management System for organizations of all sizes seeking to manage laboratory workflows, sample tracking, and compliance. It includes core features such as inventory management, document management, workflow and testing management, and supports data storage and quality assurance. Optional capabilities include instrument management and electronic lab notebooks, with deployment across web, cloud, and mobile platforms. ## LabWare LIMS alternatives Highest Rated [5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/) Starting price $2500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.9 (21)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting price $180.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131230/LabWare-LIMS/alternatives/) ## FAQs about LabWare LIMS Overview ### What company size and specific industries is LabWare LIMS built for? LabWare LIMS is designed for laboratories in mid-market and enterprise organizations across biopharma, diagnostics, public health, hospitals, research and CROs, biobanks, food and beverage, chemical, oil and gas, environmental, forensics, mining, QA/QC, and testing, inspection, and certification. Features and Usability ### What are the key features of LabWare LIMS? LabWare LIMS offers sample management, test panels, and specimen management for laboratory tracking, plus workflow management, configurable workflow, and approval process control. It also includes audit trail, access controls/permissions, compliance tracking, electronic signature, instrument management, inventory tracking, barcode scanning, and reporting/analytics. Getting Started and Support ### What training and onboarding options does LabWare LIMS offer? LabWare LIMS provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars present scheduled learning sessions, documentation offers written reference material, and videos provide visual step-by-step guidance. Getting Started and Support ### What customer support options does LabWare LIMS offer? LabWare LIMS provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be assessed from the provided information. ## Features AI summary Based on 403 Laboratory Information Management System reviews Capterra data shows that buyers of Laboratory Information Management System software rank the following features as their top priorities: - **Data Storage Management** (**62%** of reviewers rated this feature as critical) - **Sample Management** (**61%**) - **Testing/QA Management** (**43%**) LabWare LIMS supports all three features reviewers value most: **Data Storage Management**, **Sample Management**, and **Testing/QA Management**. Together, these capabilities help laboratories keep records organized, track samples accurately throughout the testing process, and maintain quality standards, allowing teams to improve traceability, reduce errors, and manage lab operations more efficiently. Compliance Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Electronic Laboratory Notebook 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Sample Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Access Controls/Permissions Define levels of authorization for access to specific files or systems LabWare LIMS 64 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Certification of Analysis: Generated authorized documentation that provides material information and results of laboratory analyses - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Laboratory Notebook: Built-in Electronic Laboratory Notebook tools or integration with third-party ELN solutions - Electronic Signature: Digitally sign online documents - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Labs: The software can be customized to be used in individual labs for different subjects - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Instrument Management: Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Lab Information Management: Allows you to effectively manage samples and associated data - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Lab Results: Laboratory test results - Label Templates: Premade examples and templates for labels - Mobile Signature Capture: Capture signatures via mobile devices - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Tracking: Monitor the progress of projects from start to finish - Protocol/SOP Management: Set up pre-defined step-by-step procedures and define parameters - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sample Management: Manage and track the state, location and condition of materials collected for examination - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Specimen Management: Manage, track, and examine the material collected from individual patients - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - Test Panels: Predetermined group of medical tests that help diagnose a condition - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.4 (7) 4.4 Based on 7 reviews ## Pricing Value for money 4.4 (5) Basic $300.00 Per Month Value for money 4.4 (5) 4.4 Based on 5 reviews ## Support, customer service and training options Customer Service 4.8 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (4) 4.8 Based on 4 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(4) 4(2) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SB Sunil B. Quality Dairy ### "Awesome LIMS software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 23, 2022 Highly recommended to keep up pace with current industrial standards. Pros 1\. Easy to understand. 2. Results can be entered easily and one can retrieve results as old as you want. 3. Lot of things to learn and play. Cons 1\. Online web version is bit slow as it works on internet. App version is far far better than web version. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Laurentiu B. QA Specialist Pharmaceuticals ### "LabWare LIMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 April 5, 2022 Pros This product is really configurable and in the end we were able to tailor it to our needs. Cons As a con, all this customization took a lot of our resources, but in the end it is OK. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Mercedes H B. Chemist Research ### "LIMS For A Growing Lab" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 3/10 January 8, 2021 Pros The system is robust - we rarely have issues arise now that the system has been in production for over a year, Cons Flexibility - our lab is growing & adding new tests every other month. This system would require a full time developer constantly adding new functionality. It is also very difficult to change current workflows. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MD Maria D. LIMS Administrator Government Administration ### "LIMS Administrator " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2020 We are able to track samples from cradle to grave which is very important for our business. Pros The ease of use and configuration is excellent; it was the product that best met our needs. Cons Nothing at this time; it has so many positive features we can't really think of what we do not like. Switched from [LABWORKS LIMS](https://www.capterra.com/p/2639/LABWORKS-LIMS/) No longer met our needs; too expensive to migrate. Reasons for choosing LabWare LIMS Ease of configuration and enhancements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Scientific Director Pharmaceuticals ### "Highly Flexible LIMS, Full of Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2020 Highly functional, easy to use. Visual workflows make lab management and sample management highly visible and easy. Pros The ability to configure this product to match any workflow meant we could support complex existing processes with minimal change management Cons We continually ignored the advice of the vendor for key configuration issues due to internal IT experts, most of which ended up being redone later to match original recommendations Alternatives considered [STARLIMS](https://www.capterra.com/p/8940/STARLIMS/) [LabVantage](https://www.capterra.com/p/217572/LabVantage-LIMS/) Reasons for choosing LabWare LIMS More functionality, easier to configure, more experts available for resourcing initial configuration and ongoing maintenance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Andrea B. EVP Quality Pharmaceuticals ### "The gold standard of LIMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 12, 2019 Usage in several laboratories on a global scale is implemented Pros It is the gold standard for a LIMS System and has already several out of the box functionalities which represent state of the art. Cons Implementation is relatively work intensive and requires a good preparation. Processes need to be changed. Reasons for choosing LabWare LIMS international global support and cost and compliance Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Scientist ### "I have six years experience using LabWare LIMS as an analyst and as an admin." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 11, 2018 Pros I appreciate the high degree of customization that the software is capable of. It allows the software to be tailored to an organizations specific needs. It is also extremely beneficial for maintaining data integrity. Cons It's cumbersome, report generation is slow and unintuitive. The relationships of tables are sometimes difficult to discern. Small innocuous changes will sometimes impact seemingly unrelated aspects. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131230/LabWare-LIMS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.