--- title: "Tandem Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tandem Software - reviews, pricing plans, popular comparisons to other Vendor Management products and more." source_url: "https://www.capterra.com/p/131244/Tandem-Software/" page_type: "product" language: "en" publication_date: "2026-10-24" --- # Tandem Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tandem Software ## What is Tandem Software? Manage your third-party risk with Tandem. Tandem Vendor Management provides a simplified and streamlined interface to organize your vendor management program. Avoid complicated spreadsheets, manually updated calendars, and trying to organize files across network folders. The easy-to-use software includes tools and templates for assessing risk, contract management, due diligence, and reviews. ## What is Tandem Software used for? [Vendor Management](https://www.capterra.com/vendor-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Policy Management](https://www.capterra.com/policy-management-software/) Top alternative Featured Overall rating Based on 59 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tandem Software?[Manage this product listing](https://www.g2.com/products/tandem/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tandem Software 4.8 (59) VS. [4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (59) Ease Of Use 4.7 (105) Value For Money 4.8 (55) Value For Money 4.8 (97) Customer Service 4.9 (55) Customer Service 5.0 (102) ## Tandem Software alternatives [ViClarity](https://www.capterra.com/p/129272/ViClarity/) [4.6 (25)](https://www.capterra.com/p/129272/ViClarity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/129272/ViClarity/) [LogicGate](https://www.capterra.com/p/148648/LogicGate/) [4.7 (83)](https://www.capterra.com/p/148648/LogicGate/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148648/LogicGate/) [TeamMate Risk & Compliance](https://www.capterra.com/p/151388/teammate-risk-compliance/) [4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151388/teammate-risk-compliance/) [LogicManager](https://www.capterra.com/p/176999/LogicManager/) [4.6 (23)](https://www.capterra.com/p/176999/LogicManager/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176999/LogicManager/) ## FAQs about Tandem Software Overview ### Which roles and teams benefit most from Tandem Software? Tandem Software is most used by IT leaders, information security officers, network administrators, and technology operations teams. CIOs and vice presidents use it to oversee IT and security priorities, while managers and technical supervisors support operational coordination, system administration, and security-related workflows across their organizations. Answer based on 59 reviews Overview ### What company size and industries is Tandem Software built for? Tandem Software serves small businesses in banking, with 76% of reviewers from small companies and 69% from the banking industry. It is intended for organizations managing governance, risk, compliance, security posture, and overhead costs. Financial services accounts for 22% of reviewers, while midsize and enterprise users represent 16% and 8%. Answer based on 59 reviews Features and Usability ### What are the key features of Tandem Software? Tandem Software includes core compliance management tools for regulatory compliance, policy management, risk assessments, and audit management. Its differentiating connected modules support vendor management, business continuity planning, task tracking, and board reporting, with shared data, customizable templates, document storage, alerts, and reporting across information security programs. Answer based on 22 reviews Getting Started and Support ### What training and onboarding options does Tandem Software offer? Tandem Software provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover broader topic sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Answer based on 9 reviews Getting Started and Support ### What customer support options does Tandem Software offer, and how do users rate the experience? Tandem Software offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support staff as responsive, friendly, and helpful, with quick answers and thorough resolutions. Reviewers also value detailed guidance, training materials, and the vendor’s willingness to listen to feedback and incorporate requested improvements. Answer based on 22 reviews Security ### How does Tandem Software help with regulatory compliance? Tandem Software helps financial institutions manage regulatory compliance with current templates, checklists, policies, risk assessments, and exam-ready documentation. Banks value its updates for changing guidance and connected data across modules, although policy setup can take time and certain policy fields lack support for attachments or diagrams. Answer based on 18 reviews Features and Usability ### How well does Tandem Software handle compliance reporting? Tandem Software makes board and information-security reporting easier with customizable reports, printable documentation, and shared data across modules. Compliance and risk teams value the clear report format and task visibility, though some organizations want more self-service report creation, broader download options, scheduled email delivery, and consolidated annual board reports. Answer based on 15 reviews Features and Usability ### What features does Tandem Software offer? Tandem Software provides interconnected modules, shared databases, templates, and customization for risk, vendor management, business continuity, and policy work. Financial institutions appreciate familiar navigation across modules and the ability to suggest improvements, but some want more optional module separation, richer policy-field content, deeper phishing scenarios, and faster delivery of requested functions. Answer based on 15 reviews Features and Usability ### Is Tandem Software easy to use? Tandem Software gives teams web-based access to compliance and continuity materials, with consistent modules, templates, training, and guided updates. Small and midsize teams often find task documentation straightforward, while infrequent users may need time to locate specific information, navigate overlapping sections, or upload documents without drag-and-drop support. Answer based on 14 reviews ## Features AI summary Based on 826 Vendor Management reviews Capterra data shows that buyers of vendor management software rank the following features as their top priorities: - **Vendor Master Data Management** (**55%** of reviewers rated this feature as critical) - **Compliance Management** (**51%**) - **Onboarding** (**46%**) Tandem Software supports all three of the features reviewers rate most highly: **Vendor Master Data Management**, **Compliance Management**, and **Onboarding**. Together, these capabilities help businesses maintain accurate vendor records, keep supplier requirements and policies on track, and bring new vendors into the system more efficiently, allowing teams to improve oversight and manage vendor relationships with greater consistency. Vendor Master Data Management 4.4 (14) 57.14% of 14 reviewers that rated this feature as important or highly important Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing Compliance Management 4.2 (17) 41.18% of 17 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Onboarding 4.0 (7) 28.57% of 7 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Vendor Payment 4.1 (9) 22.22% of 9 reviewers that rated this feature as important or highly important Process payment to vendor(s) for goods/services received Document Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Risk Assessment 4.7 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Initiate collection and analysis of known risks Tandem Software 74 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assessment Management: Creation, administration, and evaluation of assessments or tests - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Attestation: Collect, track and store acknowledgements that policies have been read and understood - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Credit Union: Non-for-profit financial institution that is owned by all of its members - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Exceptions Management: Automated handling of non-compliant EDI transmissions. - Fraud Detection: Identify and prevent suspicious activity - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Internal Controls Management: Ensure internal objectives and compliance with policies are met - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - IT Risk Management: Manage risks related to IT systems - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Creation: Create new policies or alter existing policies - Policy Library: A repository of all past and existing policies - Policy Management: Create, manage, and track policies and procedures within an organization - Policy Metadata Management: Group policies by type for easy classification and discovery - Policy Training: Train and educate employees on existing and/or new procedures and policies - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization. - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Risk Reporting: Reporting of risks associated with specific actions, events, or entities - Risk Scoring: Assess and score risks using risk matrices - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Sourcing Management: Negotiate best prices and choose the right vendor for various purchases - Task Management: Create, manage and track all task activities and progression - Training Management: Track employee/learner's progression through training programs - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing - Vendor Payment: Process payment to vendor(s) for goods/services received - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (59) 4.5 Based on 59 reviews ## Pricing Value for money 4.8 (55) ### Starting price Free trial available Value for money 4.8 (55) 4.8 Based on 55 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (55) 4.9 Based on 55 reviews ## User reviews Overall rating 4.8 Based on 59 reviews Filter by rating 5(47) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent DP Dana P. FVP Compliance Director Banking ### "The pillar of my CMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2023 We started with compliance and have bought every applicable module since then. Very solid foundation for us. Pros I was using this product's free version more than 10 years ago, and the paid version is even better and such a value. I like that I can establish the framework of my CMS in a manner that allows me to demonstrate what we "do" before any regulatory changes come our way. Cons The policy management module is created for IT - wish it would encompass more functionality so we could manage all of our policies. Reasons for choosing Tandem Software because I got to use it for free first, and then the price was so reasonable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Randy C. Sr. IT Officer Financial Services ### "Great Tools!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 28, 2023 For over seven years, Conetrix Tandem has been an essential tool for our organization. It has consistently proven its ability to simplify and meet the requirements of a wide range of regulations and compliance procedures, including GLBA, risk assessments, policy development, audit preparation, and more. Conetrix Tandem is a valuable asset for financial institutions, helping them improve their information security posture, reduce compliance risk, and save time and money. Pros Conetrix Tandem is a great software for financial institutions. It helps to follow the rules and protect their data. It saves time. Cons The tools can be quite complex to grasp and require ongoing training and learning for effective utilization. Reasons for choosing Tandem Software Pricing and features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Alberto N. sales support Food & Beverages ### "best tool for security and compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 26, 2023 Pros Tandem Software offers user-friendly interface, intuitive modules, a robust knowledge base, excellent customer service, and proactive implementation of client suggestions. It ensures effective information security management, streamlined reporting, and peace of mind regarding regulatory compliance. Cons Tandem Software offers customizable features with room for improvement based on user feedback. Initial setup suggestions were incorporated, but module unlinking flexibility is limited, affecting organizational deployment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Bryan B. Chief Technology Officer Banking ### "Necessary tools for information security compliance at an affordable price" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 20, 2023 I've been using various modules of the software for many years and am pleased with the depth and capabilities of the product. Examiner and auditors have also been pleased with the output. Pros The tool is completely web based and accessible from anywhere. Cons Some of the modules such as Risk Assessments can get pretty complex making them time consuming to setup and review. Alternatives considered [Ncontracts](https://www.capterra.com/p/233877/Ncontracts/) [Venminder](https://www.capterra.com/p/132271/Venminder/) Reasons for choosing Tandem Software More reasonably priced and offered all the features we need currently. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RL Robin L. Vp compliance Banking ### "Love the product " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2023 So much easier to track our vendors and audits Pros I am learning so much at my first conference so can't wait to dig in! Cons Still learning to navigate the system, sometimes frustrating yet. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SB Stephanie B. Director of Internal Audit Banking ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2023 Very easy to manage and see what is left outstanding, what each person is responsible for Pros Automation and ease of use. Customizable and the reports are very useful. Cons Drag and drop option for loading documents into Tandem without individually opening each request item would be helpful. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CT Claribel T. VP of Operations Banking ### "Great " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2023 It's a great experience Pros The collaboration between all the features. Cons More report capabilities and scheduled emails Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tina B. VP/CIO Banking ### "Great product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2023 If you take the time to watch the training videos it’s great! Pros All we need for our Information Security Program in one product Cons If there was a feature to download all modules into the annual report to the board. Reasons for choosing Tandem Software Price and support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KA Kirill A. Information Security Analyst Banking ### "Awesome Modules" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2023 I love the various modules. They make my job that much easier. Pros The integration between the various Tandem modules allows for easy change. Cons As with any system, it is impossible to have all features available to your institution since processes and procedures vary from institution to another. However, more custom fields are being added. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Taylor B. Information Technology Officer / AVP Financial Services ### "Tandem " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2023 Pros Tandem Software simplifies the very complex requirements of the regulatory process in banking. Cons It can be intimidating for a new user. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/131244/Tandem-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.