# Sprinklr Pricing 2026 | Capterra > Learn more about Sprinklr pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/131274/Sprinklr-Platform/pricing --- # Pricing for Sprinklr [4.3 (90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Write a Review! ## [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) has **6** pricing plans - Yes, has free trial - No free version **Credit Card Required:** No **Discount:** By Seat ### Sprinklr Service - Self-Serve (Self-Serve Customer Service Solution) $249 **Pricing Model:** Per User **Payment Frequency:** Per Month Sprinklr Service - Self-Serve (Self-Serve Customer Service Solution) plan includes: - Customer Care - AI Chatbot - Omnichannel Inbox - Knowledge Base - Skill-Based Routing ### Sprinklr Service - Enterprise (Custom CCaaS Solution) Custom Quote Available **Pricing Model:** Other Sprinklr Service - Enterprise (Custom CCaaS Solution) plan includes: - Livechat - Unified Agent Workspace - Omni-Channel Case Routing - Quality Management - Reporting and Analytics ### Sprinklr Social - Self-Serve (Social Media Management Solution) $249 **Pricing Model:** Per User **Payment Frequency:** Per Month Sprinklr Social - Self-Serve (Social Media Management Solution) plan includes: - Built-In AI Content Creation - Approval Workflows - Digital Asset Management - Deep Insights - Quick Actions ### Sprinklr Social - Self-Serve (SMM and Customer Service Solution) $359 **Pricing Model:** Per User **Payment Frequency:** Per Month Sprinklr Social - Self-Serve (SMM and Customer Service Solution) plan includes: - SLA - Business Hours - Apps & Integrations - Persona-specific dashboards ### Sprinklr Social - Enterprise (Custom Social Media Management Solution) Custom Quote Available **Pricing Model:** Other Sprinklr Social - Enterprise (Custom Social Media Management Solution) plan includes: - Editorial Calendar - User-Generated Content - Approval Workflows - Brand Monitoring - Custom Metrics ### Sprinklr Insights - Enterprise (Custom Consumer Intelligence Solution) Custom Quote Available **Pricing Model:** Other Sprinklr Insights - Enterprise (Custom Consumer Intelligence Solution) plan includes: - Competitive Benchmarking - Social Media Monitoring - Granular Analytics - Access to premium product implementation and onboarding - Access to premium training resources ## Popular alternatives to [Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/) Looking to learn more about Social Media Analytics Tools software similar to Sprinklr? 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Pricing RatingN/A Value For Money[3.8(90)](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Pros Cons [Read All 90 Reviews](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) Read Full Reviews Below Chris H. Digital Community and Content Manager Printing, 51-200 employees Used the software for: 2+ years ** Overall Rating 5.0 ** Ease of Use 3.0 Customer Service 5.0 Features 5.0 Value for Money 3.0 Likelihood to Recommend 70% 7/10 Reviewer Source Source: Capterra November 13, 2025 "Top of the class, cost to match" **Overall:** Overall, it's been a great experience with Sprinklr. We have found it to be incredibly useful to schedule, track, and impact. Customer support has been wonderful, onboarding was heavy for a small team but not impossible **Pros:** Sprinklr is absolutely phenomenal as a tool for social listening, analytics, scheduling, and messaging across all of the channels we use. If you've used any tools similar, you'll be able to pick up and run with Sprinklr, but like most things I'd describe it as "easy to use, hard to master" The scheduling is robust, the analytics are full of great insights and customizable dashboards, and the listening is easy to handle even on small scale. Visual listening identifies posts using logos or other assets which makes proactive outreach simple. **Cons:** Sprinklr is one of the more expensive examples of these tools, unfortunately, but that can be expected with so many different modules and top of the line tools. There is definitely a learning curve, but not one that is strong enough to deter me. I would say there is so much, almost too much at times. It's wonderful to have so many tools in one place, but I often find myself underutilizing pieces. **Alternatives Considered:** [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/), [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) and [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) **Reasons for Choosing Sprinklr:** Robust global use case, detailed and very powerful listening and analytics, strong scheduling **Switched From:** [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) **Reasons for Switching to Sprinklr:** Needed a better fit for the global teams using the tool pankaj J. Quality Auditor Consumer Services, 501-1,000 employees Used the software for: 1-2 years ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 3.0 Features 3.0 Value for Money 4.0 Likelihood to Recommend 80% 8/10 Reviewer Source Source: Capterra June 18, 2024 "Sprinklr The Good Social Media Management Tool " **Overall:** work on customer support and development, which will not take more time to export the data. **Pros:** Exceptional customer service: Despite some limitations, Sprinklr's customer service is quick to respond and helpful in resolving any problems, with outstanding response times. and Sprinklr provides comprehensive reporting **Cons:** Some users have reported that the customer support team is not always helpful, and some times it takes a lot of time to export the data or any reports, and its interface is a little bit complicated to understand the features. [Read All 90 Reviews](https://www.capterra.com/p/131274/Sprinklr-Platform/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)