# CloudLIMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about CloudLIMS Software - reviews, pricing plans, popular comparisons to other Laboratory Information Management System products and more. Source: https://www.capterra.com/p/131317/CloudLIMS --- # CloudLIMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) CloudLIMS ## What is CloudLIMS? CloudLIMS.com offers a SaaS, in the cloud LIMS, for biobanks, water, soil, oil, cannabis, food, COVID-19 diagnostic testing, and research labs. CloudLIMS helps labs manage data, automate workflows, and meet compliance such as ISO 17025, GLP, 21 CFR Part 11, HIPAA, CLIA, & ISBER Best Practices. CloudLIMS offers unlimited technical support, instrument integration, unlimited reporting templates, product upgrades, legacy data migration & data backups at no charge. ## What is CloudLIMS used for? [Laboratory Information Management System](https://www.capterra.com/laboratory-information-management-system-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/) Overall rating Based on 44 user reviews Reviews sentiment Positive 91% Neutral 9% Negative 0% Starting price $230 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CloudLIMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.cloudlims.com&name=CloudLIMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CloudLIMS 4.6 (44) VS. [4.2 (24)](https://www.capterra.com/p/94168/LabCollector-LIMS/reviews/) Starting Price $230 Per User, Per Month Starting Price $180 Per User, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (44) Ease Of Use 4.0 (44) Value For Money 4.6 (37) Value For Money 3.8 (44) Customer Service 4.7 (43) Customer Service 4.5 (44) ## CloudLIMS alternatives [4.3 (100)](https://www.capterra.com/p/180309/eLABJournal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.3 (45)](https://www.capterra.com/p/120809/CGM-LABDAQ/reviews/) Starting price $2000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars Highest Rated [4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/) Starting price $900.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (11)](https://www.capterra.com/p/130788/Apex-LIS/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131317/CloudLIMS/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Sample Management 4.9 (27) 96.30% of 27 reviewers that rated this feature as important or highly important Manage and track the state, location and condition of materials collected for examination Reporting/Analytics 4.5 (22) 86.36% of 22 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Workflow Management 4.6 (20) 85.00% of 20 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks Testing/QA Management 4.8 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Instrument Management 4.9 (16) 87.50% of 16 reviewers that rated this feature as important or highly important Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Inventory Management 4.9 (15) 100.00% of 15 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply CloudLIMS 53 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Generated authorized documentation that provides material information and results of laboratory analyses Private online space that lets businesses securely share documents and provide information access to clients Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Manage and store data in a database Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transfer of data from one computer system to another Digitally sign online documents Create and securely store digital patient records Compliant with HIPAA, which sets standards for sensitive patient data protection Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Connect with and exchange information with instruments in the laboratory that perform tests and monitoring Submit and track requests for laboratory tests Manage and track customer orders for goods, investments, or any other purchases Systematic evaluation of various aspects of a project or service to prevent defects or issues Ensure that quality requirements and standards are met across production processes Active monitoring of systems, applications, or networks Active reporting of data and metrics Ability to record, store, update, and retrieve information View and track pertinent metrics to find patterns and gain insights from data Process of planning, scheduling and executing the optimal and effective use of human capital across projects Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Manage and track the state, location and condition of materials collected for examination Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Predetermined group of medical tests that help diagnose a condition Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Features 4.5 (41) 4.5 Based on 41 reviews ## Pricing Value for money 4.6 (37) Basic $230.00 Per User,Per Month Value for money 4.6 (37) 4.6 Based on 37 reviews ## Support, customer service and training options Customer Service 4.7 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (43) 4.7 Based on 43 reviews ## User reviews Overall rating 4.6 Based on 44 reviews Filter by rating 5(30) 4(10) 3(4) 2(0) 1(0) Mentioned topic Sorted by most recent IB Isa B. Logistics engineer Logistics and Supply Chain ### "Good customer service." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 February 9, 2026 There is a learning curve to CloudLIMS, but when you get comfortable with the program, it serves its purpose well. Pros Customer service is very good, the CloudLIMS staff is eager to help and quick to reply. The user interface is simple and provides safety for the user to avoid mistakes. Cons It has a lot of options for customization, but it often has to be done by the CloudLIMS staff themselves, which slows down the implementation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Melissa B. University Lecturer Higher Education ### "Excellent LIMS product to fulfill your needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 28, 2026 I'm using a LIMS system for educational purposes. I am teaching an Environmental Chemistry Lab and wanted to provide the students a real world experience of using a LIMS system for managing the samples that they collect and to model how samples are handled in industry. Pros I like that the CloudLIMS is very user friendly making it easy to navigate through. The customer support team was very helpful and responds to your needs very quickly. Cons The modules do contain more sample criteria than what is needed and is a bit cumbersome to go through and customize, but once you're done with that the product is exactly what you need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Cesar M. Director Pharmaceuticals ### "Exceptional LIMS for the Cannabis Industry" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2026 Fantastic. Great product, competitive in price and top quality custom service. We evaluated several LIMS before choosing it and we do not regret it. As said, fantastic. Pros Hello, my name is Cesar Marquez and I direct LTL, an analytical lab situated in Rhode Island and specialized in cannabis products. Here we perform analytical tests concerning potency, pesticides, heavy metals, to name a few, and we do so within a highly regulated environment. We use CloudLIMS as management system. Having evaluated the options available on the market, CloudLIMS was the only system capable of responding to our expectations. From the moment a group of samples arrives at the lab until they are disposed of, CloudLIMS registers all steps performed and the results obtained, maintaining an updated chain of custody. It is easy to use on daily basis, with a set of default values implemented for repetitive actions. This is something that our administration and scientists appreciate. CloudLIMS facilitates the uploading of sample information directly from METRC’s Transport Manifest (METRC is the Management System chosen by Rhode Island’s DBR to overview the industry), or you can upload it from the Chain of Custody form. It also performs all required calculations for the different tests; it imports the results from different machines and formats in an agile manner, and through the pertinent algorithms, it prepares in a supervised manner, the Certificates of Analysis. Finally, the results are also communicated directly to METRC and QuickBooks, this last one for billing. CloudLIMS also has a very compelling client portal. There, our customers can not only order new pickups in a comfortable way but can also follow the analysis of samples in real time and download CoAs and QRs on demand. The client’s portal is intuitive, so new clients learn to use it almost effortlessly. Finally, CloudLIMS allows a full control of logbooks, inventory, clients and maintenance of instrumental. But in my opinion, the most important feature of CloudLIMS is their team’s professionalism, specifically their dedication and commitment. There is a dedicated team for us, and its response to any technical challenge is almost immediate, commonly in less than 24h. Any update or upgrade is implemented on demand; their team is always ready and willing to accommodate our needs. With all this in mind, I believe CloudLIMS is an incredible LIMS and I proudly recommend it. Thank you! Cons We have encounter no real issues with CloudLIMS. It took a while to set it up, but once done with the help of their amazing team its use is seamless. Switched from [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) The competitive price, the features and the 24/7 availability of their technical team. Alternatives considered [Bench](https://www.capterra.com/p/137795/Bench-Bookkeeping/) Reasons for choosing CloudLIMS The competitive price, the features and the 24/7 availability of their technical team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Harry P. Operations director Medical Practice ### "Efficient, Affordable, and User-Friendly Lab Management with CloudLIMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Our overall experience with CloudLIMS has been excellent, from the demo and customisation to ongoing support, and it has made managing our lab much easier. Pros I liked CloudLIMS most for its user-friendliness, affordability, robust workflow management, and strong support team. Cons I would prefer an app rather then a website, more intuitive, and a bit more customization flexibility would improve the experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Thank you, Harry, for your kind feedback, and we are glad that you’re enjoying your experience with CloudLIMS! We will certainly consider developing a mobile app to further improve your experience. Ali E. CEO Medical Practice ### "Affordable yet powerful LIMS with good support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2025 Overall great experience especially with liasing with the sales team and implementation team and very straight forward communication. Pros We setup a brand new laboratory in Tazania and we were looking for a user-friendly LIMS that can support our needs as well as be affordable for us starting a small lab. Since we had strict regulatory requirements we needed to make sure we found a LIMS that has ISO 15189 certifications as well as HIPAA. CloudLIMS is what my team and I decided on after speaking with the team and them showing us a live demo of the product. What I really liked is the fact that pre-sales they were able to demostrate their product with our bespoke data and workflow requirements to show us how they can meet our operational needs. After this and the very friendly sales team, we decided to go forward with CloudLIMS. They were very patient with us especially since we had quite a lot of requirements. I would highly recommend them to any lab wanting a affordable yet powerful option. Cons Nothing as of yet, so far everything has been pretty straightforward in terms of sales and handing over to the implementation stage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 23, 2025 Thank you, Ali, for sharing your experience! We’re delighted to hear that CloudLIMS has been supporting your new laboratory with the right balance of affordability, compliance, and flexibility. And thank you for your recommendation. It means a lot to us. BM Bo M. Sr. Operations Manager Biotechnology ### "Cloud Based LIMS for Biobanking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2025 Great, CloudLIMS has also transformed our data management capabilities. We can now generate custom reports, seamlessly export data to Excel, and view search results with more than 5,000 records—features not previously available to us. Importantly, system configuration, troubleshooting, and enhancements were provided at no additional cost, reflecting CloudLIMS’ strong commitment to customer success. Pros We are a commercial biobank founded in 2010 in Waltham, Massachusetts, follows a decentralized model by collecting biospecimens directly from patients in their homes. As our operations grew, spreadsheets and disconnected tools were no longer sufficient, leading us to implement CloudLIMS in 2022 after a thorough evaluation. While there was a learning curve, the CloudLIMS team provided excellent guidance and customized the system to our needs at no additional cost. We now manage over 100,000 sample units with ease, benefit from fast and intuitive storage visualization, and have greatly improved reporting, search, and data export capabilities. CloudLIMS has streamlined our workflows, reduced errors, and become integral to our daily operations—we highly recommend it to any biobank seeking a comprehensive and flexible LIMS solution supported by a knowledgeable team. Cons Like any systems there is a learning curve. However the CloudLIMS team gave us tutorials and detailed documentation on how the system works and the flexibility of the system. Alternatives considered [LabVantage](https://www.capterra.com/p/217572/LabVantage-LIMS/) Reasons for choosing CloudLIMS Cost was much less and CloudLIMS also had shorter implementation times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Andrew G. Laboratory Manager Aviation & Aerospace ### "FreeLIMS/CloudLIMS review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2025 We are a small start-up material testing laboratory and we were looking for a comprehensive yet easy-to-use LIMS platform that could manage all our data efficiently and streamline our workflow process. I came across many LIMS during my research, but CloudLIMS turned out to be the perfect fit. The features not only support our processes but also help in achieving ISO 17025 accreditation. Pros I found their sales team, particularly Vikram Chavan, very supportive and knowledgeable. I highly recommend their team to anyone looking for a LIMS solution for their lab. I wish them the very best for their future projects. Cons They don't offer a package/s for a single user. As an alternative for a single user I'm using the FreeLIMS. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CD Carolyn D. BioSpecimen Quality Manager Biotechnology ### "Inventory Management System for Biorepositories" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 20, 2025 We are enjoying the responsiveness of the company and the many options available to our team for inventory management. Pros We are using CloudLIMS as a laboratory and biospecimen inventory management system and we are very pleased they have developed software specifically for biospecimen repositories. Cons So far, the implementation has been streamlined and very successful. We are pleased with how quickly customer support returns our inquires. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Leslie C. Assistant Professor Research ### "Customizable HIPAA-compliant LIMS system helped our academic lab biobanking " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 19, 2025 Pros We like the ability to customize the information stored for biological samples, how it's displayed and who has access to see it, is very useful for our small laboratory operation. Once the platform is customized for your lab's needs, banking and recording information about clinical samples is easy and reports can be generated quickly. Cons The FreeLIMS version has some limitations which can restrict regular access to the database, but the full CloudLIMS version cost may be out of reach for small academic labs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Olivia L. Biospecimen Operations Manager Biotechnology ### "Great customer support and customization options" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 18, 2025 We went through meetings with several different companies before deciding on CloudLIMS due to the customization they offer and number of services, I would definitely recommend them Pros The customer support team is incredibly responsive to any questions, and the software itself is very customizable and lab dependent Cons There is an initial learning curve, and I don't love some of the initial options for data storage but those were all changeable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131317/CloudLIMS/reviews/) Popular comparisons [CaliberLIMS vs CloudLIMS](https://www.capterra.com/compare/131317-184057/CloudLIMS-vs-Caliber-LIMS)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)