# Page 3 | Firmex Virtual Data Room Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Firmex Virtual Data Room the right Virtual Data Room solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews --- Firmex Virtual Data Room 4.8 (356) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Firmex Virtual Data Room ## Showing most helpful reviews Showing 51-75 of 356 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TV Tori V. Administrator Renewables & Environment Used the software for: 2+ years ### "One of the better data rooms I've used" September 10, 2024 4.0 Definitely one of the better, user-friendly data rooms I have used. Pros It is very efficient and I have never had an issue downloading files or accessing a data room. Cons I don't like the new interface as much as the previous one. The previous interface was a little easier to use and I didn't have any issue with functionality. I don't like that when you checkbox individual files, you don't have the option to download them with the folder path. You can only download with a folder path included if you click the "Download" button without checking any files, which can be a little cumbersome downloading unneeded files. I think that needs to be updated asap. Review Source Response from Firmex September 26, 2024 Thanks for the feedback, great to hear about your experience and how easy it was to navigate our platform. We pride ourselves in how easy our user interface is to accommodate all users logging in to our data room. We do have the ability to leave comments and tags which can be found on the right hand side of the documents tab. Those comments and tags can be searched for within the search tab as well, although isn't a report function it still can be found easily. DG Daniel G. Lawyer Law Practice Used the software for: 1-2 years ### "Review of Firmex" December 3, 2024 5.0 Overall, firmex is a great software to use. Pros Clean look. Not overwhelming to use. Straightforward. Cons Nothing to report here. It is easy to maneuver the dataroom and use this software. Review Source Response from Firmex January 2, 2025 It's great to hear that you find FIRMEX to be a valuable tool! It seems like it offers a seamless experience for document sharing and user activity tracking. Overall, it sounds like a reliable and efficient software solution for your needs. If there are any specific features you particularly enjoy, I'd love to hear about them! WC Will C. Associate, Capital Markets Renewables & Environment Used the software for: 6-12 months ### "Firmex is great" September 17, 2024 5.0 Relative to Box and Intralinks, I have enjoyed my experience with Firmex's VDR and it has been extremely helpful with coordinating our due diligence process with external parties. Pros The Firmex VDR is easy to navigate and provides a seamless experience to provide documents to external users Cons It would be helpful if (i) there was an easier way to leave/review comments within Firmex for specifid documents and (ii) run a report to see which users have viewed and downloaded documents. Review Source Response from Firmex September 26, 2024 Thanks for the feedback, we have put product improvements to enhance our download experience and will be continually improving this feature. As for the product feedback on the new UI, this is a feature we are rolling out to update our interface. We will be continually improving this feature and appreciate the feedback which I have shared with our product development team. PP Param P. VP Finance Information Technology and Services Used the software for: 2+ years ### "Great product" October 4, 2024 5.0 It is easy to use, set up permissions and very user friendly. Pros Ease of use and easy to set up users, accounts and groups by companies Cons Zip files take longer to upload, otherwise no issues Review Source Response from Firmex November 4, 2024 Thanks for the feedback on the ease of use of the platform, this is one of our biggest competitive advantages. Always great to hear about a users experience with Firmex and we look forward to continually working with you. DR Dinesh R. Asset Manager Utilities Used the software for: Less than 6 months ### "Way to go Firmex! " September 27, 2024 5.0 Probably the best data room that I have used thus far. Pros Easy to maneuver and locate files, folders & sections even without having any experience with the platform. Cons The download zip structure can be improved or at least the user guide explaining it can include Q&A or frequently asked section. The multiple zip file structure is a bit confusing. Review Source Response from Firmex November 4, 2024 Thanks for the feedback, as it's always great to hear when a client gives you a 10 out of 10. Currently we are in the process of improving our zip file download structure for bulk downloads. This will increase the limit from 5 GB to 20 GB in order to eliminate any confusion as outlined when doing a bulk download from the platform. DS Dhanusha S. M and A Accounting Used the software for: 6-12 months ### "Ease of Use" July 23, 2024 5.0 Pros \- Ease of Use - Document Sharing - Document Storage Cons \- No cons as of now - Have only used for past year Review Source Response from Firmex August 6, 2024 Thanks for the feedback, great to hear that it has only been positive with Firmex thus far which is a common piece of feedback. We look forward to continually working with you on all your future VDR needs. MM Marcus M. Associate Investment Banking Used the software for: 2+ years ### "Marcus Mollica Review" June 18, 2024 5.0 It's a good VDR provider for a simple transaction / purpose. Pros Ease of use. Very easy to set up a VDR and send invites to individuals. Cons Permissions are sometimes not very easy to use and customize. Alternatives considered [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/)[Venue Virtual Data Room](https://www.capterra.com/p/191882/IPO/)[Datasite Diligence Virtual Data Room](https://www.capterra.com/p/130910/Datasite-Diligence/) Reason for choosing Firmex Virtual Data Room Price was better than other competing VDR providers. Review Source Response from Firmex July 4, 2024 Thanks for the feedback on the ease of use of the product as it is one of our main competitive advantages within the industry. As for permissions, we offer group, folder, sub-folder and document permissions so it would be helpful to connect to get a better understanding of the areas of focus. We also offer a tool called View As which allows you to see what folder level permissions you have applied to your groups, perhaps that is something of interest to discuss. KB Khalil B. Mergers and Acquisitions Senior Analyst Financial Services Used the software for: 1-2 years ### "Positive Review " June 19, 2024 4.0 Pros Tracking activity by user and company. Allows the team to gauge the interest of investors Cons Filter and search functions not very elaborated. Review Source Response from Firmex July 4, 2024 Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs. RG Raymond G. President Investment Banking Used the software for: 2+ years ### "Best in class customer service" June 18, 2024 5.0 alway positive experience dealing with both the company and support. Pros The customer service. It is local, fast and always answers any concerns. Cons Every software can always improve its interface. Review Source Response from Firmex July 4, 2024 Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs. BS Bill S. VP, Market Access Pharmaceuticals Used the software for: 2+ years ### "Firmex is a Great Choice" June 19, 2024 5.0 Pros The VDR was easy to use, secure, and provided all of the functionality that our team requires. Cons I could not identify any areas that were lacking. Review Source Response from Firmex July 4, 2024 Appreciate the feedback on our reporting and the ability to easily track activity wtihin the data room in real time. As for our search function we offer full OCR search within a document meaning full text search, as well as the ability to search through folder and document names. SM Sean M. Director Financial Services Used the software for: 6-12 months ### "Easy to use data rooms" May 29, 2024 5.0 I would use them again as my 1st choice of data room. Pros Easy to navigate. The product is intuitive and every user we have invited into the data room finds it simple to use. I also have a package that offers an unlimited amount of data rooms for my annual subscription. This is flexible and very helpful, when we have several deals on the go at once. Cons No cons really. There's nothing to complain about. Reason for choosing Firmex Virtual Data Room The ability to open as many data rooms as we need to (keeping content within usage limits of course). Switched from [Datasite Acquire](https://www.capterra.com/p/250439/Datasite-Acquire/) Their cost model was per-page, which quickly can ramp costs up without our ability to control page-count (e.g. if a client adds a bulky document). Review Source Response from Firmex July 4, 2024 Thanks for the feedback, as it's always great to hear about your positive experience with Firmex. We look forward to continually working with you on all your VDR needs. FM Felix M. SVP Operations and Practice Integration Venture Capital & Private Equity Used the software for: Less than 6 months ### "Firmex has been an ideal fit for our company! " May 2, 2023 5.0 Firmex has been a game changer for us! The intuitive platform allowed for a speedy and efficient ramp up and it has been a welcome change for all parties who interface with our projects. Pros Firmex is intuitive. With excellent support from our CSM, implementation was quick and relatively straightforward. It has also been easy to use, maintain and to train new users on how to interface with the product. Cons We currently use a different platform for real-time document collaboration. If this feature were to be included Firmex, we could manage all of our ongoing document sharing in one platform - which would allow for easier integration and ongoing support. Reason for choosing Firmex Virtual Data Room Based on recommendations from QoE and Legal teams. Review Source Response from Firmex June 8, 2023 Thanks for the positive feedback on your experience with our data room subscription and sounds like your CSM is doing a great job servicing your account. In app document collaboration is something we are investigating and looking into as we look to add new cutting edge features to our VDR product. Happy to connect you with our product team if there is interest to chat with them. MB Matthew B. Senior Associate Management Consulting Used the software for: 2+ years ### "Firmex Data Room" November 15, 2022 5.0 I’ve been the administrator for roughly 6 Firmex Data Rooms, and I receive very few if any comments from users regarding issues. If there are, it’s usually on my end fixing access settings. Pros The security features that administrators are able to apply are also quite useful to maintain confidentiality.Management and user interface is clean and logical. It is easy for newer users to get used to which is useful for us as we are often working with many different clients.The reporting feature is also quite useful in managing users and documents. Cons Frequent login prompt is a downside. Having the ability to set the duration before being automatically logged out would be helpful. Review Source Response from Firmex December 9, 2022 Thanks for the feedback on the level of security our platform can provide to give you peace of mind when sharing confidential information, along with the minimal learning curve new users have when accessing Firmex. This is what we strive for. In regards to login prompt, it is something we have heard before but feel it is an appropriate timeframe to keep in order to maintain the level of confidentiality and security our platform provides. Happy to discuss further with you, feel free to reach out. TK Tami K. Practice Assistant - Group Coordinator Legal Services Used the software for: 2+ years ### "FirmEx - User Friendly Document Platform" March 1, 2024 1.0 I have seen other platforms and FirmEx is the most user friendly that I have seen. Pros FirmEx is very easy to use for those who set it up to those parties from the outside who are invited to use it. Document manage is very easy and it does not take hours of training to learn how to use it. The support is great as well! Cons I can't think of anything that I don't like about FirmEx. Reason for choosing Firmex Virtual Data Room This was a platform that other law firms were already using, so we wanted to get on board as well. Review Source Response from Firmex April 4, 2024 Thanks for the all around positive feedback, really great to hear and we look forward to continually working with you on your VDR needs. VR Verified Reviewer Associate Director, New Product Strategy Pharmaceuticals Used the software for: 1-2 years ### "Firmex Virtual Data Room is Excellent " April 30, 2024 5.0 Pros Firmex allowed the PureTech team to work quickly and efficiently, while ensuring that our files were secure. Cons As a user of the virtual data room, I did not appreciate that Firmex shows every time someone edits, replaces, uploads a new file. Although this makes sense, it calls attention to certain documents if things have changed. Review Source Response from Firmex May 2, 2024 Great to hear that the team was able to work quickly on your project. As for the showing of information and upload updates, I believe this is via our email notifications which can be adjusted to a frequency you are more comfortable with such as once a day or once a week instead of hourly or immediate. RW Richard W. Chief Investment Officer Financial Services Used the software for: Less than 6 months ### "Comprehensive, Flexible, and Easy to Use Data Room Software/Web Site." January 30, 2023 5.0 Our company is very satisfied with the implementation of our Firmex virtual data rooms. We share large volumes of data with investors in our loan product and Firmex has given us the ability to provide a platform for seamless investor access to our files. Pros The ease of use and organization of the data rooms made the implementation very easy for our company. In addition, the initial and follow-up support for our internal users is unparalleled in the software industry. Cons n/a. So far we have had no issues with the software and it has performed as expected. Reason for choosing Firmex Virtual Data Room Firmex was the most repsonsive to our company's inquiry and also provided a more personalized solution, including direct access to support and training for all users. Switched from [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Box](https://www.capterra.com/p/148766/Box/) Firmex offered better data protection protocols and was able to be accessed by all external users, which was not the case for the other products. Many banks and other financial institutions prohibit the use of Dropbox and Box. Review Source Response from Firmex March 2, 2023 Thanks for the amazing piece of feedback, we are always pleased to hear this. CD Chuck D. Managing Director Financial Services Used the software for: 2+ years ### "Firmex - User Review" February 24, 2023 5.0 This allows us to share confidential information with confidence and ease. It is a critical piece of our day to day activities and increases our productivity dramatically. Pros I love how easy is it to set up data rooms and add users with different tiers of access. It allows me to set up permission structures and then just worry about getting the right data in the proper folder. I also like how intuitive the software is - it allows me to onboard clients quickly. Cons I wish they would allow sessions to last longer - I'm in Firmex all day and find that I have to log in many times. I also wish there an iPhone app. Alternatives considered [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/) Reason for choosing Firmex Virtual Data Room Pricing for Firmex was much more competitive and the customer service has been excellent. Review Source TD Tara D. Claims Specialist - Paralegal Law Practice Used the software for: 2+ years ### "Firmex Delivers A Consistent Secure Platform" October 25, 2022 5.0 Pros The ability to create various security levels is vital to the value of this platform. The interface is user friendly which makes it essential when dealing with international clients. Lastly, we have not had any downtime with Firmex which has made the ability to share documents in real time remain seamless. Cons I would say the ability to have a template email invitation. Maybe it is there but I have not seen it. Review Source Response from Firmex December 9, 2022 Thanks for the review and feedback. We appreciate the insight into how friendly our UI is and your experience. Our invitation emails are standardized to include the basic information that a user needs to know when logging in. However, you do have the ability to add by copying and pasting a predesigned template to this invitation email. It isn't automated if that is what you are looking for but is a work around that may help. Reach out to myself or our 24/7 support, we'd be happy to show you how to set it up. Zie Mamadou C. Développeur d'application Computer Software Used the software for: I used a free trial ### "Firmex Virtual Data Room, un espace virtuel de données" October 21, 2023 4.0 Outil très utile pour les audits, la gestion des documents Pros , est une salle virtuel de données qui vous permet de gérer et de collaborer en temps réel sur des données Cons Coût élevé et requière des compétences en gestion des données Review Source Response from Firmex November 2, 2023 Merci d'avoir partagé vos réflexions ! Nous sommes heureux que vous trouviez la plateforme utile pour vos besoins de partage de documents. Nous travaillons fort pour garantir que nos prix reflètent fidèlement la qualité du produit et le niveau de service que nous fournissons. Si vous souhaitez vous connecter pour vous assurer que le plan que vous avez en place est le plus rentable pour vos besoins, nous vous encourageons à contacter votre représentant Firmex pour en discuter. Si vous avez des recommandations sur la façon dont nous pourrions rendre la plateforme plus conviviale, nous serions ravis de connaître vos idées ! DW David W. Project Manager Venture Capital & Private Equity Used the software for: 2+ years ### "Virtual data room with the best price/ performance ratio " October 20, 2022 4.0 Pros The software is easy to use and inexpensive relative to comparable solutions. Monitoring and Q&A functions come in handy when working with multiple groups on a project. Cons The software lacks a good viewer and is sometimes complicated to use with regard to the automatic numbering function. Moreover, it should support more languages. Alternatives considered [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/)[Ideals Virtual Data Room](https://www.capterra.com/p/130909/iDeals-Virtual-Data-Room/)[netfiles Deal Room](https://www.capterra.com/p/131468/netfiles-Dataroom/) Reason for choosing Firmex Virtual Data Room Price and functionality. Switched from [netfiles Deal Room](https://www.capterra.com/p/131468/netfiles-Dataroom/) Netfiles was too expensive in comparison. Review Source SR Sean R. Litigation Technology Support Coordinator Law Practice Used the software for: 1-2 years ### "Ease of Use" October 17, 2023 5.0 Pros I really enjoy being able to set up Data Rooms for our clients very quickly and seamlessly. This saves time for all parties. I really appreciate the availability of customer service being available for all of my questions as well! Cons I feel that the user interface can be worked on a little bit to make it more user friendly, such as larger tabs or buttons that would make the end user experience more enjoyable. Review Source Response from Firmex November 1, 2023 Thanks for the feedback as it's great to hear that you enjoy using our platform for your clients when they require a data room. We made some UI updates and are currently looking to complete the entire VDR UI updates next year. TF Tom F. Chief Financial Officer Biotechnology Used the software for: 2+ years ### "Excellent system and support" May 24, 2023 5.0 Pros Firmex works very well and its customer support is among the best of any platform we have used. We are not frequent users but in most respects find our way around the system straightforwardly. The only area for improvement as we see it is to make some of the functions a bit more obvious to infrequent users. When we have had questions/needed help, the support and service has consistently been timely, knowledgeable and directly relevant. Cons The only area for improvement as we see it is to make some of the functions a bit more obvious to infrequent users. When we have had questions/needed help, the support and service has consistently been timely, knowledgeable and directly relevant. Review Source Response from Firmex June 8, 2023 Thanks for the feedback, we have added in app messaging for infrequent users to help them navigate the system. I understand that not everyone wants to contact support and perhaps having these pop ups will help alleviate any of these issues. MR Mark R. CFO Information Technology and Services Used the software for: 1-2 years ### "Firmex VDR" April 6, 2022 5.0 I am happy when others present their due diligence files to us in Firmex, as I am 100% comfortable with it/ Pros i have used Firmex multiple times in my career as a CFO and as the Administrator of the VDR. I have mostly used in in an M&A due diligence VDR model. I find the software to be intuitive and easy to use. I have had very few users come back to me and not understand how they can gain access tot he files they need, so it is first time user intuitive as well. Cons On con is to ensure you set up the file structure correctly in the first instance, as it will impact the flexibility you need to create multiple group access restrictions. Alternatives considered [Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing Firmex Virtual Data Room We chose Firmex as it was the leader in the market. Other options were not as flexible or had the controls we were looking for. Review Source Response from Firmex April 29, 2022 Thanks for the feedback on how intuitive and easy to use the platform is based on your experience. We do have the ability to drag and drop folder and documents to reorganize them if they are in the incorrect order. Our support team is 24/7 and always available for any questions you may have, I always encourage our clients to speak with our support team for any assistance needed. Feel free to reach out to me with any questions james.lehuquet@firmex.com. - James Le Huquet, Director of Sales EE Erik E. Managing Director Investment Banking Used the software for: 2+ years ### "Firmex - Great Value for top notch features" September 19, 2023 5.0 Firmex is the perfect solution at a great price point for our virtual data room needs. Pros Firmex delivers the same functionality as software solutions that are 10x the price. Cons Its not as intuitive as some of the other user interfaces i"ve seen - but it gets the job done. Alternatives considered [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/) Reason for choosing Firmex Virtual Data Room Cost. Review Source Response from Firmex October 23, 2023 We appreciate the feedback on the platform and your experience with Firmex. In terms of the intuitiveness of the platform, I would be curious to know which providers you are referring and to learn how we can improve as we do have one of the more user friendly platforms wtihin the industry. Feel free to email me at james.lehuquet@firmex.com. VR Verified Reviewer Analyst Investment Banking Used the software for: 1-2 years ### "\[sensitive content hidden\]" June 20, 2023 5.0 I really enjoy all of my ecounters with Firmex except the inability to use it from a mobile phone Pros The ability to easily move / copy documents Cons It is hard to use on a mobile phone and use from a mobile application standpoint Review Source Response from Firmex July 7, 2023 We appreciate the positive feedback on the easy of use and copying documents which saves time and resources compared to other providers. Our platform can be used on a mobile web browser and we do offer an iOS app. The app isn't designed to be a complete substitute, it is meant to be able to store documents offline as well as make some changes remotely. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.