# Elite EXTRA Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Elite EXTRA Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more. Source: https://www.capterra.com/p/131389/Elite-EXTRA --- # Elite EXTRA Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Elite EXTRA ## What is Elite EXTRA? AWARD WINNING Last Mile Delivery Management Software! Elite EXTRA last mile logistics software suite gives you the ability to track your delivery fleet in real-time. Automate your dispatching to reduce operational errors. When orders are dispatched to your fleet of drivers, enjoy the ability to see a live map view of all your drivers in real-time on one map even if you have multiple fleets. Elite EXTRA is extremely easy to integrate with. EXTRA API will help integrate with multiple systems giving you that streamlined operational ease. Work with an award winning company! Elite EXTRA is an Inc 500 Best Places to Work company. Get best in class 24/7 support. No contracts, monthly billing so try Elite EXTRA today! ## What is Elite EXTRA used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Recognitions Shortlist Overall rating Based on 374 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Starting price $24 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Management / 2025 - GPS Tracking / 2025 - Logistics / 2025 - Route Planning / 2025 - Transportation Dispatch / 2025 - Transportation Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Elite EXTRA alternatives Highest Rated [5.0 (20)](https://www.capterra.com/p/204166/Cigo/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $575.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131389/Elite-EXTRA/alternatives/) ## FAQs about Elite EXTRA Overview ### What problems does Elite EXTRA solve? Elite EXTRA solves inefficient route planning, manual dispatching, poor driver visibility, and constant customer status calls by optimizing multi-driver routes, tracking drivers in real time, and capturing proof of delivery. Dispatchers, logistics managers, customer service teams, and multi-warehouse operations benefit most from faster onboarding, clearer coordination, and fewer delivery disputes. Answer based on 275 reviews Overview ### Which roles and teams benefit most from Elite EXTRA? Elite EXTRA is most used by parts managers, operations leaders, warehouse teams, and dispatch staff who coordinate deliveries, inventory movement, and service coverage. Branch managers, directors, and executives use it to improve route efficiency, monitor performance, reduce delivery issues, and keep parts distribution running smoothly across locations. Answer based on 364 reviews Overview ### What company size and industries is Elite EXTRA built for? Elite EXTRA is built for small businesses managing deliveries, service calls, or field operations, with 62% of reviewers from small companies. It is used most in Automotive at 51% and Transportation/Trucking/Railroad at 25%, with additional use in Wholesale at 4%, reflecting its focus on last-mile logistics. Answer based on 364 reviews Features and Usability ### What are the key features of Elite EXTRA? Elite EXTRA includes core delivery tools like route optimization, dispatch management, live driver tracking, and delivery tracking with ETA updates. Differentiating features include proof of delivery with photos or signatures, geolocation and mapping, automated scheduling, and reporting dashboards that help teams monitor driver performance and route efficiency. Answer based on 163 reviews Pricing ### How much does it cost and what fees or limitations are included? Elite EXTRA starts at $24/user/month with customized quotes, and a free trial is available. Base pricing covers core dispatch and routing tools, but added features, custom development, and DMS sync may cost extra. Reviewers cite a low entry point and cost savings, while some wanted returns included and more volume discounts. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Elite EXTRA integrate with? Elite EXTRA integrates with CDK Global, Azuga Fleet, Blaze, Blue Sage Software Pacesetter, Excede DMS, and Fusion based on reviewer mentions. Official catalog listings also show Dealertrack DMS, Shopify, BigCommerce, Big Cartel, Auto/Mate, and Flow, covering DMS, telematics, e-commerce, and delivery-related workflows. Answer based on 30 reviews Getting Started and Support ### How easy is it to onboard and train a team on Elite EXTRA? Elite EXTRA offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers say drivers and day-to-day users usually get comfortable quickly, while admins, new hires, and less tech-savvy staff may need repeated sessions and more hands-on practice to learn less intuitive features. Answer based on 74 reviews Getting Started and Support ### What customer support options does Elite EXTRA offer, and how do users rate the experience? Elite EXTRA offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as responsive, helpful, and easy to reach, with quick issue resolution and strong implementation guidance. A few mention occasional communication hiccups around customer emails or third-party integrations. Answer based on 88 reviews ## Who uses Elite EXTRA? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 189 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 189 reviews Administrative 22% Administrative 22% Sales & Business Development 18% Logistics & Supply Chain 17% Customer Services & Support 7% Others 36% Top industries Based on 189 reviews Automotive 58% Transportation/Trucking/Railroad 27% Wholesale 9% Logistics and Supply Chain 4% Other 2% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Delivery Tracking 4.7 (297) 90.91% of 297 reviewers that rated this feature as important or highly important With this capability, you gain real-time visibility into deliveries, making it easy to provide customers with accurate ETAs and updates. Reviewers appreciate how it reduces phone inquiries, streamlines communication, and helps quickly address delivery questions or delays. Dispatch Management 4.7 (237) 92.41% of 237 reviewers that rated this feature as important or highly important This aspect helps you efficiently assign, monitor, and update delivery routes. Reviewers indicate it streamlines daily coordination, improves workload visibility, and allows for quick route adjustments, making it easier to manage drivers and optimize delivery operations. Mobile Access 4.5 (220) 84.55% of 220 reviewers that rated this feature as important or highly important Mobile access lets you and your drivers manage routes, deliveries, and communication on the go. Users think it improves efficiency, real-time updates, and flexibility, though some report occasional app glitches or connectivity issues in remote areas. Proof of Delivery 4.7 (192) 92.19% of 192 reviewers that rated this feature as important or highly important Elite EXTRA offers you the ability to capture signatures and photos as proof of delivery, which reviewers say helps resolve disputes and reassure customers. Users think the photo and timestamp options are valuable for confirming deliveries and minimizing lost or missing items. Live Driver Tracking 4.6 (183) 92.90% of 183 reviewers that rated this feature as important or highly important It gives you the ability to monitor drivers in real time, ensuring accurate ETAs and quick response to changes. Some users say live tracking helps answer customer questions, keeps drivers accountable, and simplifies rerouting, though a few mention occasional tracking delays. Routing 4.6 (176) 93.75% of 176 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Elite EXTRA 108 features Outsource and manage third party logistics Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Setting up the amount/charge for per hour of work by a company or professional Find, compare, and select the most time/cost-effective freight carrier Allows users to record and manage cash payments upon delivery of goods Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Unload incoming material to outbound vehicles with little or no storage between A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions A website or login for customers to access information Alter the layout and content of reports Import and export data to and from software applications With this capability, you gain real-time visibility into deliveries, making it easy to provide customers with accurate ETAs and updates. Reviewers appreciate how it reduces phone inquiries, streamlines communication, and helps quickly address delivery questions or delays. Forecast customer demand using historical insights and simulations Electronic signing method that validates the authenticity and integrity of a digital document This aspect helps you efficiently assign, monitor, and update delivery routes. Reviewers indicate it streamlines daily coordination, improves workload visibility, and allows for quick route adjustments, making it easier to manage drivers and optimize delivery operations. Store, manage, and track all electronic documents in a centralized location Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Transfer of data from one computer system to another Digitally sign online documents Coordinate emergency medical response Track employee schedules, availability, and performance across projects and tasks Management of commercial motor vehicles for work-related purposes Intended to be used by courier services Intended to be used by freight brokers and logistics companies Serves restaurants Monitor fuel consumption and optimize fuel usage Monitor and track fuel consumption and costs Virtual perimeter for a real-world geographic area Visualize locations on a map Determines the location of a device using GPS or an IP address System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Process of printing custom labels through various methods. It gives you the ability to monitor drivers in real time, ensuring accurate ETAs and quick response to changes. Some users say live tracking helps answer customer questions, keeps drivers accountable, and simplifies rerouting, though a few mention occasional tracking delays. Identify the physical location of an individual, asset, device, etc. Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Log miles driven for tax deduction or reimbursement purposes Mobile access lets you and your drivers manage routes, deliveries, and communication on the go. Users think it improves efficiency, real-time updates, and flexibility, though some report occasional app glitches or connectivity issues in remote areas. Notifications via mobile devices Access the system via a mobile application Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Internally shared group of vehicles ready to be dispatched as/when needed Manage and support multiple locations Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and manage the profit margin between the cost of a product and its selling price. Reporting on how each user, task or process has advanced since its initiation Elite EXTRA offers you the ability to capture signatures and photos as proof of delivery, which reviewers say helps resolve disputes and reassure customers. Users think the photo and timestamp options are valuable for confirming deliveries and minimizing lost or missing items. Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Track past routes to better plan and optimize repeat trips Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Send messages via SMS Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Manage all supplier data and operations Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Organize and track the physical movement of goods from one location to another Real-time vehicle tracking for monitoring location, route, speed, etc. Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking Manage and track operations and inventory within warehouses Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.5 (374) 4.5 Based on 374 reviews ## Pricing Value for money 4.6 (339) Free Trial [View pricing plan details](https://www.capterra.com/p/131389/Elite-EXTRA/pricing/) Base Pricing \*All quotes are customized to meet specific terms\* $24.00 Per User,Per Month It includes: - Route Optimization - Dispatch Management - Delivery Management - Real-Time Tracking - Customer Real-Time Email and Text Alerts - Automated Dispatching - Drag and Drop Route Building - Real-Time In app Driver Communication Value for money 4.6 (339) 4.6 Based on 339 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[ CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[ Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[ Flow](https://www.capterra.com/p/150388/Flow/)[ Big Cartel](https://www.capterra.com/p/230161/Big-Cartel/)[ Auto/Mate](https://www.capterra.com/p/129796/Auto-Mate/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (359) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (359) 4.8 Based on 359 reviews ## User reviews Overall rating 4.7 Based on 374 reviews Filter by rating 5(263) 4(101) 3(8) 2(2) 1(0) Mentioned topic Sorted by most recent CR Cory R. outside sales Transportation/Trucking/Railroad ### "Elite Extra saves you money " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 This software helps manage are parts that are being to customers daily. If gives our instore employees information such as location of a driver and eta to their upcoming deliveries. Pros Elite EXTRA offers efficient delivery management with real-time tracking and driver monitoring, ensuring timely dispatch and accurate delivery status updates. Cons I have no complaints. This works amazing and has saved our company over $50,000 in disputes over the last couple years. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AK Ardo K. IT Manager Automotive ### "IT Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Overall, Elite EXTRA has been a strong operational partner for our wholesale distribution. The platform has improved our delivery efficiency, reduced driver confusion, and helped us maintain a high level delivery service. Pros As an automotive wholesale distributor, Elite EXTRA has been a strong asset in tightening up our delivery operations. The route optimization tools stand out the most—they consistently help our drivers cut down on unnecessary mileage and improve delivery times, even on high‑volume days. The user interface is clean and intuitive, which makes onboarding new staff quick and painless. Their customer support team is also genuinely responsive; whenever we’ve had questions or needed adjustments, they’ve been quick to jump in and help. From a cost perspective, the platform delivers solid value for money, especially considering how much time and fuel we’ve saved. Cons There is not much thing to dislike about Elite Extra. They are quick to resolve any bugs or issues fast and efficiently. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TT Tim T. Wearhouse manager Automotive ### "love elite extra " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2026 Overall, Elite EXTRA improved delivery efficiency and visibility, and the returns system is great, though occasional Eagle integration issues created some challenges Pros What I liked most about Elite EXTRA was its ability to optimize delivery routes and improve efficiency. It helped reduce delivery times, provided real-time tracking, and made it easier to manage drivers and deliveries. The system's user-friendly interface and reporting tools allowed us to better serve our customers while improving overall operational performance, and the customer support team was great to deal with Cons Integration with Eagle wasn't always seamless and needed attention. And the layout of the dispatching screen can be hard to navigate for people Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Audra R. Assistant Operations Manager Automotive ### "Elite EXTRA Makes Daily Work Easier and Saves Me Time" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Elite EXTRA has made it much easier to locate information and save time, especially when getting an ETA. I also like being able to search in different ways like invoice number, PO number, VIN, or customer or business name. The main frustration is having to sign in every day, or not returning to the login screen after getting booted out. How are others dealing with the login experience while keeping day-to-day work moving smoothly? Pros Elite EXTRA is amazing. It makes things so much easier to locate. It saves me so much time with the aspects of my job. Cons The only thing that I dislike about EXTRA is that I have to resign in every day or maybe that is doesn't return to the log in screen when it boots you out. The day to day interface is wonderful though. Everything has worked remarkably. Switched from [OEC](https://www.capterra.com/p/228125/OEConnection/) It was not an efficient program. We are a large business and needed something not only easier to use but more useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HC Heather C. Parts Manager Automotive ### "Good program for delivery tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 It's going, part of our day to day operation here. I used it every day to track orders, organize delivery runs and provide customers with ETA information. Pros Delivery organization and ETA's for customer. Organize delivery runs and track orders. Give customers an ETA for their order Cons Not super easy to find POD on manually added deliveries. When POD is needed but the order was entered manually, not real easy to find the POD Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AG ANTHONY G. Wholesale Parts Sales Manager Automotive ### "Ricart Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 It is an instrumental part of our daily business, it makes us efficient in many areas, it is truly a leader for this segment of the industry Pros The customer service is excellent, training outstanding and product is efficient. When we did TEAMS training \[sensitive content hidden\] did a great job with clarification on any issues and opportunties Cons Everything is excelllent, would like to see more reporting, ability to track more data by our drivers efficiency Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RC ROBERT C. Dispatcher Automotive ### "Auto Route Building and Customer Zoning That Improves Workflow" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 3, 2026 It's helping my team create automation and improving workflow. It also allows for indirect communication between team members, salesmen, and customers at a deeper level. We can pinpoint where we are in production and execute at a higher level. Pros Auto route building and zoning customers has really helped improve our workflow. Being able to step away from the computer means other work can still get done. Assigning our customers to these zones also gives us deeper insight into our cash flow and makes it easier to see which routes need to be optimized. Cons Some features don’t feel fully integrated, since there are multiple apps for different functions. Having a single all-in-one app would make things much simpler for vehicle maintenance, picking orders, and dispatching. Switched from [OEC](https://www.capterra.com/p/228125/OEConnection/) Elite helped simply our routes and build automated processes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jerret H. Warehouse Manager Wholesale ### "Huge Time Saver, Your Crew Will Love This" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Overall very good, its a huge time saver for me. There have been some minor problems here and there as to be expected with any software, but the team at Elite EXTRA is always very quick to resolve these issues. Pros Route optimization, automatically sending each order to billing upon delivery (integrated with our ERP system, Epicor Eclipse), attaching photos to each order in Eclipse is also great Cons Using Bing as a default route planner. Our drivers override this and use Google in their phones to get the most time efficient route, but on my end when dispatching the route the times and miles are often incorrect. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP Lisa P. Administrator Warehousing ### ""Robust Yet needs some Flexibility"" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2026 Elite EXTRA gives me easy access to invoices and payment validation, and lets me track my drivers in real-time. Pros I love the orders page and being able to save my filters, so for any report, I can just hit that filter and everything I need pops up. I also like the fact that when a customer pays by check, I can switch the order to COD so that I can validate the check. Cons Sometimes I'm not able to change an order to COD when needed, which means I have to make adjustments on my deposit form or create a fake order to validate a check. Also, the chat isn't visible the next day, so I miss messages from drivers after I leave work. Switched from [Omnitracs One](https://www.capterra.com/p/70751/Omnitracs-Roadnet-Routing/) Larger company bought us out and we had to go to their format. which i am happy we did Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lindsay S. DISPATCHER Transportation/Trucking/Railroad ### "Love customer service response times " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 3, 2026 I think its super easy to use for the most part, super quick cust service response times and I can easily export info to excel to use for comparisons in reporting and accounting type scenarios. Pros I like that its easy to see the diff in timing for setting routes up when moving stops around, helps to best set up route for drivers. Cons I dont like that you have to set up the stop in a route to see the location for the customer, it would be nice if there was a way to see where cust located to know which route to best assign to without having to already assign then remove and put on the one best suited for it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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