--- title: "Elite EXTRA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Elite EXTRA Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more." source_url: "https://www.capterra.com/p/131389/Elite-EXTRA/" page_type: "product" language: "en" --- # Elite EXTRA Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Elite EXTRA ## What is Elite EXTRA? AWARD WINNING Last Mile Delivery Management Software! Elite EXTRA last mile logistics software suite gives you the ability to track your delivery fleet in real-time. Automate your dispatching to reduce operational errors. When orders are dispatched to your fleet of drivers, enjoy the ability to see a live map view of all your drivers in real-time on one map even if you have multiple fleets. Elite EXTRA is extremely easy to integrate with. EXTRA API will help integrate with multiple systems giving you that streamlined operational ease. Work with an award winning company! Elite EXTRA is an Inc 500 Best Places to Work company. Get best in class 24/7 support. No contracts, monthly billing so try Elite EXTRA today! ## What is Elite EXTRA used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Recognitions Shortlist Overall rating Based on 388 user reviews Reviews sentiment Positive 97% Neutral 2% Negative 1% Pros & cons Comprehensive delivery optimization tools Responsive and knowledgeable support team Occasional technical glitches and slowdowns Starting price $35 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fleet Management / 2025 - GPS Tracking / 2025 - Logistics / 2025 - Route Planning / 2025 - Transportation Dispatch / 2025 - Transportation Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.7 +− Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.8 Rating Breakdown 4.7 Features4.6 Value for Money4.6 Ease of Use4.6 Customer Service4.8 ## Elite EXTRA Reviewers Verdict Updated August 2026 AI summary - Elite EXTRA is a strong fit for small to midsize businesses managing delivery fleets, especially in automotive, wholesale, or distribution. - Users most consistently value its real-time driver tracking, route optimization, and responsive customer support, which boost operational efficiency. - Teams use it to cut delivery times and costs, improve visibility, and resolve delivery disputes with proof of delivery features. - Reviewers note pain points like occasional app glitches, delays in order or invoice updates, and a learning curve for some features. - It best serves companies prioritizing efficient, accountable deliveries, but those needing advanced order workflows or flawless uptime may want to evaluate fit. ## Elite EXTRA alternatives Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.7 (55)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131389/Elite-EXTRA/alternatives/) ## FAQs about Elite EXTRA Overview ### What problems does Elite EXTRA solve? Elite EXTRA solves inefficient dispatching, manual route planning, poor driver visibility, customer ETA uncertainty, and delivery disputes by automating routing, showing real-time fleet status, and capturing proof of delivery with photos and signatures. Dispatchers, logistics managers, customer service teams, warehouse staff, and multi-location delivery operations benefit most. Answer based on 277 reviews Overview ### Which roles and teams benefit most from Elite EXTRA? Elite EXTRA is most used by parts managers, dispatch teams, warehouse leaders, and operations executives who coordinate deliveries and service logistics. These roles rely on it to optimize routes, assign drivers, track orders, improve delivery visibility, and keep parts distribution running efficiently across branches, warehouses, and customer locations. Answer based on 388 reviews Overview ### What company size and industries is Elite EXTRA built for? Elite EXTRA is built for small businesses managing deliveries, service calls, and field operations, with 62% of reviewers from small companies and 51% from Automotive. It also serves midsize businesses at 23% and enterprises at 15%, with strong use in Transportation/Trucking/Railroad at 26% and some Wholesale at 4%. Answer based on 388 reviews Features and Usability ### What are the key features of Elite EXTRA? Elite EXTRA includes core last-mile tools like route optimization, dispatch management, delivery tracking, and live driver tracking with GPS-based ETAs. Differentiating features include proof of delivery with photos and signatures, customer notifications and portal access, plus reporting dashboards for route history, returns, and driver performance. Answer based on 175 reviews Pricing ### How much does it cost and what fees or limitations are included? Elite EXTRA starts at $24 per user/month with customized quotes, and a free trial is available. Base Pricing covers core routing and tracking tools, but added features, custom development, and DMS syncing may cost extra. Reviewers describe a low-cost entry point and solid value, though returns are not always included and volume discounts appear limited. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does Elite EXTRA integrate with? Elite EXTRA integrates with CDK Global, Azuga Fleet, Blaze, Blue Sage Software Pacesetter, Fusion, and Excede DMS, with catalog support also covering Auto/Mate, Dealertrack DMS, Shopify, BigCommerce, Big Cartel, and Flow. These integrations center on dealership systems, telematics, ecommerce, and delivery-routing data exchange. Answer based on 32 reviews Getting Started and Support ### How easy is it to onboard and train a team on Elite EXTRA? Elite EXTRA offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Drivers and everyday users often get comfortable quickly, while dispatchers, admins, and less tech-savvy staff may need more hands-on practice, repeat sessions, or refresher training before the system feels natural. Answer based on 76 reviews Getting Started and Support ### What customer support options does Elite EXTRA offer, and how do users rate the experience? Elite EXTRA offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, helpful, and quick to resolve issues, with strong onboarding and training. Some mention the help center can be harder to navigate and occasional questions around email communications. Answer based on 105 reviews Driver route management ### How well does Elite EXTRA handle driver route management? Elite EXTRA gives dispatchers and delivery teams strong day-to-day route visibility, live driver tracking, and quick stop updates. Many wholesale delivery operations value ETA sharing, proof of delivery, and auto-routing, though some teams find default route logic, route adjustments, and stop assignment workflows need manual review. Answer based on 175 reviews ## Who uses Elite EXTRA? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive delivery optimization tools 92% positive reviews out of 106 Most reviewers describe delivery management as efficient, with real-time tracking, route optimization, and automated customer notifications improving logistics and transparency. Julio C. IT Manager, 201 - 500 employees. "It´s a valuable tool to optimize their last-mile delivery operations, improve customer satisfaction, and gain better control over logistics." Occasional technical glitches and slowdowns 41% negative reviews out of 56 Some reviewers describe bugs and issues such as app freezes, login problems, and slow updates, especially during maintenance or in low-connectivity areas. Audra R. Assistant Operations Manager, 5,001 - 10,000 employees. "The main frustration is having to sign in every day, or not returning to the login screen after getting booted out. How are others dealing with the login experience while keeping day-to-day work moving smoothly?" Responsive and knowledgeable support team 96% positive reviews out of 91 Most reviewers indicate customer support is prompt, helpful, and knowledgeable, consistently resolving issues and enhancing overall customer experience. Jeff H. Warehouse Manager, 51 - 200 employees. "Customer service is responsive, the support team helped us get automated returns implemented they where helpful, prompt and knowledgeable." Intuitive and user-friendly interface 92% positive reviews out of 26 Most reviewers find the user interface easy to navigate, quick to learn, and convenient for onboarding new staff. Heather W. Dispatch, 51 - 200 employees. "The interface is user friendly with many tools available to organize busy times" ## Features AI summary Based on 1,196 Delivery Management reviews Capterra reviewers point to these as the top priorities when choosing delivery management software: - **Delivery Tracking** (**59%** of reviewers rated this feature as critical) - **Dispatch Management** (**48%**) - **Routing** (**48%**) Elite EXTRA supports all three features that reviewers rate most highly: **Delivery Tracking**, **Dispatch Management**, and **Routing**. Together, these capabilities help businesses monitor deliveries in real time, assign and coordinate drivers more efficiently, and plan better routes, allowing teams to improve delivery accuracy, reduce delays, and manage daily operations with more control. Delivery Tracking 4.7 (305) 91.15% of 305 reviewers that rated this feature as important or highly important With this capability, you can monitor deliveries in real time, provide accurate ETAs, and quickly address customer inquiries. Reviewers appreciate how it streamlines communication, reduces phone calls, and improves customer satisfaction by offering timely updates and detailed tracking information. Routing 4.6 (183) 93.44% of 183 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Live Driver Tracking 4.6 (189) 92.59% of 189 reviewers that rated this feature as important or highly important This characteristic helps you see drivers’ locations and ETAs in real time, making it easier to answer customer questions and manage changes. Some reviewers find it valuable for accountability, though a few mention occasional tracking delays or issues in low-signal areas. Mobile Access 4.6 (231) 84.85% of 231 reviewers that rated this feature as important or highly important You benefit from accessing routes, updates, and delivery details on any mobile device. Reviewers appreciate the flexibility and real-time communication, noting it keeps drivers informed and efficient, though some report occasional app bugs and desire more mobile functionality for dispatchers. Proof of Delivery 4.7 (198) 91.92% of 198 reviewers that rated this feature as important or highly important Elite EXTRA offers you the ability to capture signatures, photos, and timestamps for every delivery. Reviewers indicate this increases accountability, resolves disputes, and reassures customers by providing accessible proof, though some mention occasional driver shortcuts and rare technical glitches. Dispatch Management 4.7 (246) 92.28% of 246 reviewers that rated this feature as important or highly important It gives you a streamlined way to organize, assign, and update delivery routes efficiently. Users think this improves communication, allows quick route adjustments, and boosts productivity, though some wish for easier driver-vehicle matching and more robust mobile dispatch options. Elite EXTRA 108 features ### All Features - 3PL Management: Outsource and manage third party logistics - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Carrier Management: Find, compare, and select the most time/cost-effective freight carrier - Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Docking: Unload incoming material to outbound vehicles with little or no storage between - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: With this capability, you can monitor deliveries in real time, provide accurate ETAs, and quickly address customer inquiries. Reviewers appreciate how it streamlines communication, reduces phone calls, and improves customer satisfaction by offering timely updates and detailed tracking information. - Demand Forecasting: Forecast customer demand using historical insights and simulations - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: It gives you a streamlined way to organize, assign, and update delivery routes efficiently. Users think this improves communication, allows quick route adjustments, and boosts productivity, though some wish for easier driver-vehicle matching and more robust mobile dispatch options. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Emergency Dispatch: Coordinate emergency medical response - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Fleet Management: Management of commercial motor vehicles for work-related purposes - For Courier Services: Intended to be used by courier services - For Freight Operations: Intended to be used by freight brokers and logistics companies - For Restaurants: Serves restaurants - Fuel Management: Monitor fuel consumption and optimize fuel usage - Fuel Tracking: Monitor and track fuel consumption and costs - Geofencing: Virtual perimeter for a real-world geographic area - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Label Printing: Process of printing custom labels through various methods. - Live Driver Tracking: This characteristic helps you see drivers’ locations and ETAs in real time, making it easier to answer customer questions and manage changes. Some reviewers find it valuable for accountability, though a few mention occasional tracking delays or issues in low-signal areas. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: You benefit from accessing routes, updates, and delivery details on any mobile device. Reviewers appreciate the flexibility and real-time communication, noting it keeps drivers informed and efficient, though some report occasional app bugs and desire more mobile functionality for dispatchers. - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Motor Pool: Internally shared group of vehicles ready to be dispatched as/when needed - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Elite EXTRA offers you the ability to capture signatures, photos, and timestamps for every delivery. Reviewers indicate this increases accountability, resolves disputes, and reassures customers by providing accessible proof, though some mention occasional driver shortcuts and rare technical glitches. - Purchase Order Management: Create, send, and track purchase orders and their statuses - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Tasks: Set the frequency of a task's occurrence - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Supplier Management: Manage all supplier data and operations - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - VIN Lookup: Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (388) 4.6 Based on 388 reviews ## Pricing Value for money 4.6 (354) Free Trial [View pricing plan details](https://www.capterra.com/p/131389/Elite-EXTRA/pricing/) Base Pricing \*All quotes are customized to meet specific terms\* $35.00 Per User,Per Month It includes: - Route Optimization - Dispatch Management - Delivery Management - Real-Time Tracking - Customer Real-Time Email and Text Alerts - Automated Dispatching - Drag and Drop Route Building - Real-Time In app Driver Communication Value for money 4.6 (354) 4.6 Based on 354 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[ CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[ Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[ Flow](https://www.capterra.com/p/150388/Flow/)[ Big Cartel](https://www.capterra.com/p/230161/Big-Cartel/)[ Auto/Mate](https://www.capterra.com/p/129796/Auto-Mate/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (374) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (374) 4.8 Based on 374 reviews ## User reviews Overall rating 4.7 Based on 388 reviews Filter by rating 5(273) 4(105) 3(8) 2(2) 1(0) Mentioned topic Sorted by most recent HL Heather L. Parts Clerk Transportation/Trucking/Railroad ### "Seamless CDK Integration and Real-Time Delivery Visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2026 We have many customers who want to know exactly when they’ll receive their items, and this lets us see where the driver is and when they should arrive. If a customer says we didn’t deliver something, we can pull up the photo evidence, timestamp, and signatures to confirm that we did. Pros I like how easily Elite integrates with CDK to pull invoices over. It’s simple for us to use at the counter, and it’s just as easy for the drivers to use on the road. Being able to track where deliveries are and when they were delivered gives us better visibility when we’re talking with customers. It works well, and the information is available to us right away. I also like that routes are built automatically, so we don’t have to stress about figuring out the best order for the stops. Cons I have not found anything that I dislike about Elite EXTRA. We have had a many training opportunities, and any concerns were answered at that time! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LS Lloyd S. Shipping and Receiving Manager Wholesale ### "Elite extra dispatching and monitoring" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2026 Has been a fantastic experience, being able to track deliveries and being so connected with the part of the business you can't watch from your desk on normal occasions. Pros I like, their dispatch screen. Being able to see exactly where everyone is, their exact path traveled and returning time is fantastic. Cons the software can be overwhelming everyone in a while. dispatch screen can be confusing to teach to another. Switched from [OEC](https://www.capterra.com/p/228125/OEConnection/) Previous product could not perform what we were trying to accomplish Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HG HEATHER G. DISPATCH OFFICE SUPPORT Automotive ### "ELITE REVIEW" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 9, 2026 FOR THE MOST PART IT HAS MADE THINGS EASIER. THE BIGGEST PROBLEM IS HAVING TO ADJUST 60+ ROUTES EVERY MORNING. Pros I LOVE THE FACT THAT WE CAN TRACK ALL OF THE DRIVERS. AND WHEN THE SALESMEN ASK FOR ETAS, WE CAN LOOK ON THERE AND SEE WHERE THEY ARE. Cons THE MULITPLE CUTOMERS THAT ARE DUPLICATED. WE HAVE HUNDREDS OF ACCOUNTS AND CONTROLING THE DUPLICATES IS VERY TIME CONSUMING. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Christopher M. Parts representative Transportation/Trucking/Railroad ### "There when you need them! A great team! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 The overall experience is great! Any time we have any issues we can call in to the customer support line and they get right on the job to come up with a solution ! Pros The route optimization feature is a life saver! A quick way to push a button and get everything sorted out. Cons Sometimes the ETAs are off. We had two guys coming back from the Philly area and one had an extra half hour or so on his ETA but both were traveling on 476 Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Derek B. Parts Counter Automotive ### "Efficient Routing and Delivery Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Been using Elite for 5+ years now, it started when I was the routing supervisor, and has continued in other roles. Pros Elite solved a lot of our "busy" calls. Once we got customers using their portal and signing up for notifications the "ETA" and returns calls dropped off significantly. Cons It has a few ticks when adding stops manually, but they are easy to get around, nothing that impacts the overall experience too badly. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CA Chris A. WAREHOUSE SUPERVISOR Transportation/Trucking/Railroad ### "HIGHLY RECOMMEND ELITE EXTRA" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2026 Elite EXTRA is helpful for our company, and it is a great app to use, overall, I would recommend it to others. Pros Our deliveries have more security behind it and show further proof of delivery. Routes are easier to find as well. Cons It is confusing at first when we need to take pictures for proof of delivery. No indication of it on the app. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LZ Laura Z. Shipping Receiving and dispatch Transportation/Trucking/Railroad ### "Experience with Elite " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 9, 2026 It is pretty good so far need some tweaking but it's still a good software But it need to stop focusing on returns Pros Tracking my drivers speed and timing to their destinations. Times are pretty much accurate when delivery drivers are in route Cons Cannot pull up past manifests just in case incidents happen. IE: speed location at the time etc etc. when messages pop up like exceeding speed or longer than expected delays. You should be able to click on the message and instead of it bringing up the explanation. You should be able to click on the message and show you exactly where said incident was Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TJ TRENT J. WAREHOUSE MANAGER Automotive ### "KENWORTH OF PA SHARTLESVILLE" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 9, 2026 ALL THE DRIVERS LOVE IT. IT IS SIMPLE TO USE AND EASY TO LEARN. BRYE WAS GREAT AT TEACHING US THE SYSTEM TO MAKE IT EASY FOR US TO LEARN. Pros VERY USER FRIENDLY AND SIMPLE TO USE. I LIKE HOW EASY IT IS TO MOVE THE PIN AT EACH LOCATION FOR A DELIVER TO SET WHERE AT THE BUILDING YOU SHOULD DELIVER. Cons NOT BEING ABLE TO SET UP CUSTOMERS TO DISPATCH ON A LATE RUN. WE HAVE SUTOMERS THAT PICK UP PARTS, AND IT WOULD BE NICE IS THERE WAS A WAY TO DECIFER THAT TO NOT POP UP IN THE ORDER GRID. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. GS George S. Product Support Manager Construction ### "Easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 great - form sales to customer support, \[sensitive content hidden\] is a big asset and easy to work with and her response time is exceptional Pros Easy to use and system show real time routing set up routes is easy showing the routes with dog tracks Cons Can't change customer info once it is saved switching routes seems hard to do if the drive starts the route Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RE Robert E. Sales manager Automotive ### "awesome software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 I use it every day, gives me my route and im able to check my customers orders and have POD proof in real time Pros Performance, easy to use, the software support is amazing. I had one job that needed to be done and Elite extra made it happen after hours Cons the CRM is ok, but the main issue is that it does not talk with my WMS system. CRM is very important Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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