# Elite EXTRA Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Elite EXTRA Software - reviews, pricing plans, popular comparisons to other Delivery Management products and more.

Source: https://www.capterra.com/p/131389/Elite-EXTRA

---

# 

 Elite EXTRA Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Elite EXTRA

## What is Elite EXTRA?

AWARD WINNING Last Mile Delivery Management Software! Elite EXTRA last mile logistics software suite gives you the ability to track your delivery fleet in real-time. Automate your dispatching to reduce operational errors. When orders are dispatched to your fleet of drivers, enjoy the ability to see a live map view of all your drivers in real-time on one map even if you have multiple fleets. Elite EXTRA is extremely easy to integrate with. EXTRA API will help integrate with multiple systems giving you that streamlined operational ease. Work with an award winning company! Elite EXTRA is an Inc 500 Best Places to Work company. Get best in class 24/7 support. No contracts, monthly billing so try Elite EXTRA today!

## What is Elite EXTRA used for?

[Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 388 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

1%

Pros & cons

Efficient delivery operations platform

Responsive and knowledgeable support team

Occasional technical glitches and lag

Starting price

$24

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2025
-   GPS Tracking / 2025
-   Logistics / 2025
-   Route Planning / 2025
-   Transportation Dispatch / 2025
-   Transportation Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Elite EXTRA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.epicor.com/&name=Elite EXTRA)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Elite EXTRA

4.7 (388)

VS.

[4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/)

Starting Price

$24

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (388)

Ease Of Use

4.4 (1,688)

Value For Money

4.6 (354)

Value For Money

4.2 (1,554)

Customer Service

4.8 (374)

Customer Service

4.4 (1,625)

## Elite EXTRA alternatives

Highest Rated

[Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/)

[4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Spoke Dispatch](https://www.capterra.com/p/210604/Spoke/)

[4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Detrack](https://www.capterra.com/p/188592/Detrack/)

[4.7 (97)](https://www.capterra.com/p/188592/Detrack/reviews/)

Starting price

$26.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Track-POD](https://www.capterra.com/p/178880/Track-POD/)

[4.7 (140)](https://www.capterra.com/p/178880/Track-POD/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131389/Elite-EXTRA/alternatives/)

## FAQs about Elite EXTRA

Overview

### What problems does Elite EXTRA solve?

Elite EXTRA helps teams solve inefficient route planning, driver visibility gaps, manual dispatching, and customer delivery-status calls by automating routing, live tracking, ETAs, notifications, and proof of delivery. Dispatchers, customer service teams, warehouse managers, and multi-location distributors benefit most by reducing mileage, missed deliveries, and time spent verifying orders.

Answer based on 279 reviews

Overview

### Which roles and teams benefit most from Elite EXTRA?

Elite EXTRA is most used by parts managers, dispatch teams, and warehouse leaders who coordinate deliveries, route drivers, and track order status across locations. Operations managers, branch leaders, and executives rely on it to improve delivery efficiency, oversee daily logistics performance, and maintain visibility into service levels and fulfillment workflows.

Answer based on 374 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Elite EXTRA built for?

Elite EXTRA is built mainly for small businesses managing last-mile deliveries, service calls, or field operations, with 61% of reviewers from small companies. It serves automotive most often at 51%, followed by transportation, trucking, and railroad at 25%, with additional use in wholesale at 4%.

Answer based on 374 reviews

Features and Usability

### What are the key features of Elite EXTRA?

Elite EXTRA includes core delivery operations features like route optimization, dispatch management, delivery management, and live driver tracking with ETA updates. Key differentiators include proof of delivery with photos and signatures, returns management, and reporting dashboards. Reviewers also frequently mention customer notifications and ERP integrations for order import.

Answer based on 167 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Elite EXTRA starts at $24/user/month with customized quotes, and a free trial is available. Base pricing can rise if added features or custom development are needed. Reviewers describe a low-cost entry point and strong ROI, but note return-system charges, DMS sync costs, and limited volume discounts for larger fleets.

Answer based on 14 reviews

Integrations

### Which third-party tools and platforms does Elite EXTRA integrate with?

Elite EXTRA integrates with CDK Global, Azuga Fleet, Blaze, Excede DMS, Fusion, and Blue Sage Software Pacesetter, with additional cataloged connections to Auto/Mate, BigCommerce, Dealertrack DMS, Shopify, Big Cartel, and Flow. These integrations center on dealership systems, ecommerce platforms, and fleet telematics.

Answer based on 30 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Elite EXTRA?

Elite EXTRA offers in-person training, live online sessions, webinars, videos, and documentation. Most drivers, dispatchers, and new employees get comfortable quickly because daily tasks are easy to teach, but admins and less tech-savvy users may need more time, repeat sessions, and hands-on practice to learn less intuitive features.

Answer based on 73 reviews

Getting Started and Support

### What customer support options does Elite EXTRA offer, and how do users rate the experience?

Elite EXTRA offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, helpful, and easy to reach, with quick issue resolution and strong onboarding. A few users mention the help center can be harder to navigate and some features take time to learn.

Answer based on 88 reviews

Driver route management

### How well does Elite EXTRA handle driver route management?

Elite EXTRA gives dispatchers clear driver visibility, live ETAs, and route planning tools for daily delivery operations. Delivery teams, parts distributors, and small store staff often value real-time tracking, proof of delivery, and auto-routing, though some report route logic, map accuracy, stop reassignment, and reporting filters can require extra manual work.

Answer based on 167 reviews

## Who uses Elite EXTRA?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 198 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 198 reviews

Administrative

22%

Administrative

22%

Sales & Business Development

18%

Logistics & Supply Chain

18%

Product

5%

Others

37%

Top industries

Based on 198 reviews

Automotive

52%

Transportation/Trucking/Railroad

33%

Wholesale

9%

Logistics and Supply Chain

4%

Other

2%

## Pros and Cons

Efficient delivery operations platform

91% positive reviews out of 94

Most reviewers describe delivery management as streamlined, with real-time tracking, route optimization, and improved communication.

Julio C.

IT Manager, 201 - 500 employees.

"It´s a valuable tool to optimize their last-mile delivery operations, improve customer satisfaction, and gain better control over logistics."

Occasional technical glitches and lag

42% negative reviews out of 50

Some reviewers indicate bugs, slow updates, and sporadic app freezes can disrupt workflow, especially in low connectivity areas.

Clay W.

Glass Dispatcher, 501 - 1,000 employees.

"Organization can be a flaw sometimes, pulling reports, technical difficulties on phones with low internet capabilities"

Responsive and knowledgeable support team

95% positive reviews out of 78

Most reviewers indicate customer support is prompt, knowledgeable, and consistently helps resolve issues efficiently.

Jeff H.

Warehouse Manager, 51 - 200 employees.

"Customer service is responsive, the support team helped us get automated returns implemented they where helpful, prompt and knowledgeable."

Easy onboarding and training process

90% positive reviews out of 62

Most users report the system is straightforward to learn, easy to teach, and quickly adopted by teams.

Kevin P.

Parts Manager, 501 - 1,000 employees.

"The training we get is exceptional . If we have questions or problems , the Elite team is right on it within the hour ."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Delivery Tracking

4.7 (305)

91.15% of 305 reviewers that rated this feature as important or highly important

With this capability, you gain real-time visibility into deliveries, making it easy to provide customers with accurate ETAs and updates. Reviewers appreciate how it reduces phone inquiries, streamlines communication, and helps quickly address delivery questions or delays.

Dispatch Management

4.7 (246)

92.28% of 246 reviewers that rated this feature as important or highly important

This aspect helps you efficiently assign, monitor, and update delivery routes. Reviewers indicate it streamlines daily coordination, improves workload visibility, and allows for quick route adjustments, making it easier to manage drivers and optimize delivery operations.

Mobile Access

4.6 (231)

84.85% of 231 reviewers that rated this feature as important or highly important

Mobile access lets you and your drivers manage routes, deliveries, and communication on the go. Users think it improves efficiency, real-time updates, and flexibility, though some report occasional app glitches or connectivity issues in remote areas.

Proof of Delivery

4.7 (198)

91.92% of 198 reviewers that rated this feature as important or highly important

Elite EXTRA offers you the ability to capture signatures and photos as proof of delivery, which reviewers say helps resolve disputes and reassure customers. Users think the photo and timestamp options are valuable for confirming deliveries and minimizing lost or missing items.

Live Driver Tracking

4.6 (189)

92.59% of 189 reviewers that rated this feature as important or highly important

It gives you the ability to monitor drivers in real time, ensuring accurate ETAs and quick response to changes. Some users say live tracking helps answer customer questions, keeps drivers accountable, and simplifies rerouting, though a few mention occasional tracking delays.

Routing

4.6 (183)

93.44% of 183 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

Elite EXTRA 108 features

Outsource and manage third party logistics

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Automatically create schedules based on business needs or employee availability and qualifications

The ability to identify a barcode on or within an image or packaging

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Setting up the amount/charge for per hour of work by a company or professional

Find, compare, and select the most time/cost-effective freight carrier

Allows users to record and manage cash payments upon delivery of goods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Unload incoming material to outbound vehicles with little or no storage between

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

A website or login for customers to access information

Alter the layout and content of reports

Import and export data to and from software applications

With this capability, you gain real-time visibility into deliveries, making it easy to provide customers with accurate ETAs and updates. Reviewers appreciate how it reduces phone inquiries, streamlines communication, and helps quickly address delivery questions or delays.

Forecast customer demand using historical insights and simulations

Electronic signing method that validates the authenticity and integrity of a digital document

This aspect helps you efficiently assign, monitor, and update delivery routes. Reviewers indicate it streamlines daily coordination, improves workload visibility, and allows for quick route adjustments, making it easier to manage drivers and optimize delivery operations.

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Generate estimated arrival times for drivers to keep back office or customers informed

Track all personnel who operate company vehicles

Transfer of data from one computer system to another

Digitally sign online documents

Coordinate emergency medical response

Track employee schedules, availability, and performance across projects and tasks

Management of commercial motor vehicles for work-related purposes

Intended to be used by courier services

Intended to be used by freight brokers and logistics companies

Serves restaurants

Monitor fuel consumption and optimize fuel usage

Monitor and track fuel consumption and costs

Virtual perimeter for a real-world geographic area

Visualize locations on a map

Determines the location of a device using GPS or an IP address

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Process of printing custom labels through various methods.

It gives you the ability to monitor drivers in real time, ensuring accurate ETAs and quick response to changes. Some users say live tracking helps answer customer questions, keeps drivers accountable, and simplifies rerouting, though a few mention occasional tracking delays.

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Log miles driven for tax deduction or reimbursement purposes

Mobile access lets you and your drivers manage routes, deliveries, and communication on the go. Users think it improves efficiency, real-time updates, and flexibility, though some report occasional app glitches or connectivity issues in remote areas.

Notifications via mobile devices

Access the system via a mobile application

Capture signatures via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Internally shared group of vehicles ready to be dispatched as/when needed

Manage and support multiple locations

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track and manage the profit margin between the cost of a product and its selling price.

Reporting on how each user, task or process has advanced since its initiation

Elite EXTRA offers you the ability to capture signatures and photos as proof of delivery, which reviewers say helps resolve disputes and reassure customers. Users think the photo and timestamp options are valuable for confirming deliveries and minimizing lost or missing items.

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Set the frequency of a task's occurrence

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Track past routes to better plan and optimize repeat trips

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them

Manage all supplier data and operations

Gauge satisfaction and receive information for improvement and success

Track and manage the scheduling of tasks

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Organize and track the physical movement of goods from one location to another

Real-time vehicle tracking for monitoring location, route, speed, etc.

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Manage and track operations and inventory within warehouses

Creating, assign, and track jobs and/or tasks for work orders

Get Advice

We can help you find the software with the features you need.

Features

4.6 (388)

4.6

Based on 388 reviews

## Pricing

Value for money

4.6 (354)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131389/Elite-EXTRA/pricing/)

Base Pricing \*All quotes are customized to meet specific terms\*

$24.00

Per User,Per Month

It includes:

-   Route Optimization
-   Dispatch Management
-   Delivery Management
-   Real-Time Tracking
-   Customer Real-Time Email and Text Alerts
-   Automated Dispatching
-   Drag and Drop Route Building
-   Real-Time In app Driver Communication

Value for money

4.6 (354)

4.6

Based on 354 reviews

## Integrations

[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Azuga Fleet](https://www.capterra.com/p/153228/Azuga-Fleet/)[

CDK Global](https://www.capterra.com/p/122988/CDK-Global/)[

Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/)[

Flow](https://www.capterra.com/p/150388/Flow/)[

Big Cartel](https://www.capterra.com/p/230161/Big-Cartel/)[

Auto/Mate](https://www.capterra.com/p/129796/Auto-Mate/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (374)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (374)

4.8

Based on 374 reviews

## User reviews

Overall rating

4.7

Based on 388 reviews

Filter by rating

5(273)

4(105)

3(8)

2(2)

1(0)

Mentioned topic

Sorted by most recent

HL

Heather L.

Parts Clerk

Transportation/Trucking/Railroad

### "Seamless CDK Integration and Real-Time Delivery Visibility"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2026

We have many customers who want to know exactly when they’ll receive their items, and this lets us see where the driver is and when they should arrive. If a customer says we didn’t deliver something, we can pull up the photo evidence, timestamp, and signatures to confirm that we did.

Pros

I like how easily Elite integrates with CDK to pull invoices over. It’s simple for us to use at the counter, and it’s just as easy for the drivers to use on the road. Being able to track where deliveries are and when they were delivered gives us better visibility when we’re talking with customers. It works well, and the information is available to us right away. I also like that routes are built automatically, so we don’t have to stress about figuring out the best order for the stops.

Cons

I have not found anything that I dislike about Elite EXTRA. We have had a many training opportunities, and any concerns were answered at that time!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LS

Lloyd S.

Shipping and Receiving Manager

Wholesale

### "Elite extra dispatching and monitoring"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 11, 2026

Has been a fantastic experience, being able to track deliveries and being so connected with the part of the business you can't watch from your desk on normal occasions.

Pros

I like, their dispatch screen. Being able to see exactly where everyone is, their exact path traveled and returning time is fantastic.

Cons

the software can be overwhelming everyone in a while. dispatch screen can be confusing to teach to another.

Switched from

[OEC](https://www.capterra.com/p/228125/OEConnection/)

Previous product could not perform what we were trying to accomplish

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HG

HEATHER G.

DISPATCH OFFICE SUPPORT

Automotive

### "ELITE REVIEW"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 9, 2026

FOR THE MOST PART IT HAS MADE THINGS EASIER. THE BIGGEST PROBLEM IS HAVING TO ADJUST 60+ ROUTES EVERY MORNING.

Pros

I LOVE THE FACT THAT WE CAN TRACK ALL OF THE DRIVERS. AND WHEN THE SALESMEN ASK FOR ETAS, WE CAN LOOK ON THERE AND SEE WHERE THEY ARE.

Cons

THE MULITPLE CUTOMERS THAT ARE DUPLICATED. WE HAVE HUNDREDS OF ACCOUNTS AND CONTROLING THE DUPLICATES IS VERY TIME CONSUMING.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CM

Christopher M.

Parts representative

Transportation/Trucking/Railroad

### "There when you need them! A great team! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

The overall experience is great! Any time we have any issues we can call in to the customer support line and they get right on the job to come up with a solution !

Pros

The route optimization feature is a life saver! A quick way to push a button and get everything sorted out.

Cons

Sometimes the ETAs are off. We had two guys coming back from the Philly area and one had an extra half hour or so on his ETA but both were traveling on 476

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DB

Derek B.

Parts Counter

Automotive

### "Efficient Routing and Delivery Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

Been using Elite for 5+ years now, it started when I was the routing supervisor, and has continued in other roles.

Pros

Elite solved a lot of our "busy" calls. Once we got customers using their portal and signing up for notifications the "ETA" and returns calls dropped off significantly.

Cons

It has a few ticks when adding stops manually, but they are easy to get around, nothing that impacts the overall experience too badly.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CA

Chris A.

WAREHOUSE SUPERVISOR

Transportation/Trucking/Railroad

### "HIGHLY RECOMMEND ELITE EXTRA"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 9, 2026

Elite EXTRA is helpful for our company, and it is a great app to use, overall, I would recommend it to others.

Pros

Our deliveries have more security behind it and show further proof of delivery. Routes are easier to find as well.

Cons

It is confusing at first when we need to take pictures for proof of delivery. No indication of it on the app.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

LZ

Laura Z.

Shipping Receiving and dispatch

Transportation/Trucking/Railroad

### "Experience with Elite "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 9, 2026

It is pretty good so far need some tweaking but it's still a good software But it need to stop focusing on returns

Pros

Tracking my drivers speed and timing to their destinations. Times are pretty much accurate when delivery drivers are in route

Cons

Cannot pull up past manifests just in case incidents happen. IE: speed location at the time etc etc. when messages pop up like exceeding speed or longer than expected delays. You should be able to click on the message and instead of it bringing up the explanation. You should be able to click on the message and show you exactly where said incident was

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

TJ

TRENT J.

WAREHOUSE MANAGER

Automotive

### "KENWORTH OF PA SHARTLESVILLE"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 9, 2026

ALL THE DRIVERS LOVE IT. IT IS SIMPLE TO USE AND EASY TO LEARN. BRYE WAS GREAT AT TEACHING US THE SYSTEM TO MAKE IT EASY FOR US TO LEARN.

Pros

VERY USER FRIENDLY AND SIMPLE TO USE. I LIKE HOW EASY IT IS TO MOVE THE PIN AT EACH LOCATION FOR A DELIVER TO SET WHERE AT THE BUILDING YOU SHOULD DELIVER.

Cons

NOT BEING ABLE TO SET UP CUSTOMERS TO DISPATCH ON A LATE RUN. WE HAVE SUTOMERS THAT PICK UP PARTS, AND IT WOULD BE NICE IS THERE WAS A WAY TO DECIFER THAT TO NOT POP UP IN THE ORDER GRID.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

GS

George S.

Product Support Manager

Construction

### "Easy to use "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

great - form sales to customer support, \[sensitive content hidden\] is a big asset and easy to work with and her response time is exceptional

Pros

Easy to use and system show real time routing set up routes is easy showing the routes with dog tracks

Cons

Can't change customer info once it is saved switching routes seems hard to do if the drive starts the route

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RE

Robert E.

Sales manager

Automotive

### "awesome software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

I use it every day, gives me my route and im able to check my customers orders and have POD proof in real time

Pros

Performance, easy to use, the software support is amazing. I had one job that needed to be done and Elite extra made it happen after hours

Cons

the CRM is ok, but the main issue is that it does not talk with my WMS system. CRM is very important

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

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