# Page 15 | Elite EXTRA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 15 - Is Elite EXTRA the right Delivery Management solution for you? Explore 374 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131389/Elite-EXTRA/reviews --- Elite EXTRA 4.7 (374) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 15 - Reviews of Elite EXTRA ## Showing most helpful reviews Showing 351-374 of 374 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT Jennifer T. Parts Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Elite Extra in first 12 months" June 14, 2019 5.0 Route Optimization has increased, our delivery times are reduced due to route planning. Traceability of drivers and estimated delivery times have proven to be a key factor in customer satisfaction. Pros The program is easy to use. The information that my entire team needs to access is simple to find. Reporting allows us to investigate any issues that arise. Driver's love the phone app and we have had a lot of positive feedback from customers. Elite Extra's response time with any queries is exceptional. Cons Honestly don't have any major issue to list. Reason for choosing Elite EXTRA This program was already communicating with our in house system DSI. Review Source TM Timm M. Retail Sales Manager Automotive Used the software for: 2+ years ### "Parts Dispatching" April 2, 2024 5.0 Pros Functionality. Able to track deliveries and run reports on delivery times to specific customers. Cons A little difficult to get new users started. The training is good, but there are a lot of nuances, and you have to hover over each icon do understand what it might do. Review Source KJ Kyle J. Owner Automotive Used the software for: 2+ years ### "Elite Extra is Industry Leading Solution" July 5, 2019 5.0 Pros Incredibly easy to use and highly effective in improving company efficiencies Cons Sometime the update releases caused some residuals issues, but support was able to address and correct very quickly. Reason for choosing Elite EXTRA Best product in the market delivering the highest value Review Source MU Mark U. Head of Operations Environmental Services Used the software for: 6-12 months ### "Ease of Use and Support" April 23, 2024 4.0 Pros Platform is easy to use and enables live driver tracking and route planning. Customer support is also quite responsive Cons Route estimation not completely reliable Review Source JP Jeremy P. National Fleet Account Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great review" June 14, 2019 5.0 Pros Daily works well for our business. We can track where everyone is at, see the stops that have been completed, and have history when needed if their is a issue. Cons The only con I can think of is the time it takes to grab information from our CDK business system once it closes, to when it shows up in Elite. If that could be improved or be more like "live" that would be amazing. Review Source JN JAMES N. PARTS MANAGER Automotive Used the software for: Less than 6 months ### "On Time Customer service" April 22, 2024 5.0 Pros real time tracking knowing where my drivers are at during their Runs. Cons The cost of DMS to sync with Elite Extra Review Source LW Leesa W. Warehouse Manager Building Materials Used the software for: Less than 6 months ### "Dsg review" April 15, 2024 5.0 I really like it so far, and am learning more about it all the time. Pros Being able to let drivers acan and create their own routes. Cons How time consuming it could be if I let the system create routes. Not an Elite problem, but just the way our routes go. Review Source JE John E. Manager Wholesale Used the software for: Less than 6 months ### "Elite extra" April 22, 2024 5.0 Pros Tracking where your driver is or how long until he gets back Cons Sometime it is a paid to log into for me Review Source JI JAKE I. Parts Manager Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Elite Extra review" April 3, 2024 4.0 I would recommend Elite EXTRA to any business with delivery. the live tracking and route optimization has saved us a lot of time. Pros I like Elite EXTRA's ease of use and route optimization. Cons I dislike setting up customer addresses and having to edit orders to match daily. Review Source DH DAVID H. WHOLESALE PARTS Automotive Used the software for: Less than 6 months ### "EASY TO LEARN" April 2, 2024 5.0 Pros IT WAS EASY TO LEARN ND USE BETTER THAN THE REST Cons SMALL PRINT HARD TTO READ SOMETIMES. THATS ABOUT THE ONLY ISSUE SO FAR Review Source JS John S. part manager Consumer Services Used the software for: Less than 6 months ### "necceassary piece of equipment" April 3, 2024 2.0 Pros really nothing, this toll does not make my life any easier as a part manager. Cons the setup and user functions are way to complicated Review Source CB CALVIN B. PARTS COUNTER Automotive Used the software for: I used a free trial ### "PARTS SELLING" April 22, 2024 4.0 Pros TRACKING OF THE DELIVERY DRIVERS ALL AT ONCE Cons NOTHING ALL HAS BEEN GOOD WITH THE ELITE SERVICE Review Source MZ Matt Z. Branch Manager Wholesale Used the software for: Less than 6 months ### "Good Start" April 22, 2024 4.0 Have enjoyed it so far. It is nice having the option to track deliveries and projected times. Pros We have not been using Elite for long, but it has come in handy for tracking and being able to integrate it into our manifest system. Cons The tabs or options can be a little difficult to navigate if you aren't sure where to go. Review Source DV Danielv V. PARTS MANAGER Automotive Used the software for: Less than 6 months ### "PARTS DELIVERY" April 2, 2024 5.0 Pros Since we have added the system our time asking where our drivers are is limited. We can redirect as need or make the choice to have them come back first. Customers are happy signing for parts Cons Cannot add a pick right from dispatch board. Have to jump to order grid Review Source JS Jeremiah S. Parts manager Automotive Used the software for: I used a free trial ### "Good product" April 22, 2024 5.0 Pros Ease of Use and integration into our system Cons The product works well in all scenarios Review Source WV William V. Regional Operations Manager Automotive Used the software for: 1-2 years ### "Solid Transportation Management Software" June 17, 2019 4.0 Pros Support from the folks at Elite has been outstanding during and after the launch of this software for our organization. Cons Would like to have some additional features more specific to our particular area of business. Review Source DS David S. VP Retail Used the software for: Less than 6 months ### "Great Software" June 27, 2019 5.0 I would say the overall experience has been outstanding from a customer service, productivity and savings standpoint. It is an amazing product. Pros Elite Extra significantly reduced the time to route our drivers and reduced their time and miles to complete their routes. It gave us great visibility on our drivers during the route and provides great reporting. It also made capturing and managing signatures much more efficient. It really increased our productivity and the drivers actually love the turn by turn instructions. I would definitely recommend the software and their customer service is excellent. Cons I really don't have anything negative to say about the software. Review Source CG CHARLES G. SALESMAN Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "ELITE EXTRA" April 9, 2024 5.0 Pros GOOD PRODUCT, EASIER TO USE INTERFACE. Cons WE ARE STILL GETTING USED TO THE SYSTEM, I DONT HAVE ANY COMPLAINTS Review Source JL Jenny L. Hr Automotive Used the software for: 6-12 months ### "Great service easy to use" July 5, 2019 5.0 They are great to work with and close. Pros Its easy to use. If you have any questions or issues they ate great to work with and help you. Easy to track and routing trucks. Cons Any concerns we have had they have addressed immediately. Review Source AB Amy B. CIC and Parts Representative Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Lots of great features-worth looking into." April 5, 2024 3.0 Pros I liked the many helpful features that this program offers. Cons Down time to learn how to use the many features. Our new company has an expert on this program, and can streamline it for our specific needs. Reason for choosing Elite EXTRA This is a Daimler associated program, I believe. Review Source ZD ZACH D. PARTS COUNTER PERSON Automotive Used the software for: Less than 6 months ### "GOOD QUALITY" April 22, 2024 5.0 LIKE THE EASE OF THE PROGRAM AND ITS CAPABILITY TO TRACK Pros EASY TO USE AND NAVIGATE, I USE IT TO DISPATCH AND ALSO USE IT WHEN I GET DISPATCHED Cons NO CON'S AT THIS TIME, SATISFIED OVERALL WITH ELITE EXTRA Review Source JB JUAN B. parts sales Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "manageable " April 5, 2024 4.0 very good will continue using satisfied Pros features are easy to use and well layout Cons no negatives relatively good use very good Review Source JH Jamon H. Director Facilities Services Used the software for: I used a free trial ### "Average at best" April 2, 2024 4.0 Pros It's fine it does the job, fairly user friendly Cons I don't like it it's not great, not user friendly Review Source GS Greg S. Director of Parts Automotive Used the software for: Less than 6 months ### "Parts Courier" April 2, 2024 4.0 It is great in concept, if more couriers would be available in our area. Pros Dashboard is easy to follow, and customer service is outstanding. Cons Due to our location in the city, a lot of drivers back out of the deliveries. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.