# Page 5 | Elite EXTRA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Elite EXTRA the right Delivery Management solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131389/Elite-EXTRA/reviews --- Elite EXTRA 4.7 (356) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Elite EXTRA ## Showing most helpful reviews Showing 101-125 of 356 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB Darion B. IT Project Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Excellent Elite" April 25, 2025 5.0 It has been nothing short of a pleasant experience with Elite. Highly recommended. Pros It helps optimizes routes in record time. It helps routes go out on time. It is excellent. Cons No cons.I have nothing bad to see about this wonderful app. Two thumbs completely up. Review Source MH Mike H. Parts Delivery Coordinator Automotive Used the software for: 2+ years ### "World Class" April 23, 2025 5.0 Elite Extra is World Class. It always meets or exceeds expectations. I would highly recommend . Pros User friendly. Awesome support staff. Technology is on point and growing with the times. Cons Straight line miles. Example if a delivery is on the other side or a lake it does not consider the drive around. Review Source ZC Zachary C. Parts Counterman Automotive Used the software for: 2+ years ### "Hot key confusion" April 24, 2025 5.0 So far its been very positive. All the littleg ripes we've had over the last few years have been heard and listened to. Pros The ability to track and search for orders based on customer Purchase order numbers Cons The Hot keys can get a little jumbled up. And I have a hard time changing an order from will call to deliver or vice versa. Review Source DG Dennis G. Parts Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "Logistic review" April 25, 2025 3.0 I would recommend to other fleet managers and dealers. Although updated version seems to load slow. Does not work great on tablets. Pros Great application and tool for reports on deliveries and cost efficiency Cons It takes a while to load orders and delays planning a rout in the moment. Review Source JC Julio C. IT Manager Retail Used the software for: Less than 6 months ### "User-friendly Interface & real-time tracking" April 23, 2025 5.0 It´s a valuable tool to optimize their last-mile delivery operations, improve customer satisfaction, and gain better control over logistics. Pros The platform's real-time tracking doesn't just show locations; it delivers tangible benefits like accurate ETAs and enhanced customer communication. This proactive feature minimizes the frustration of "Where's my order?" calls and streamlines your operations for greater efficiency. Cons Nothing yet. We´re still loading some data in order to have more locations on the platform. Review Source DG David G. Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Dispatcher" August 26, 2025 5.0 The experience has been very positive. The bonus is your customer service. Within minutes we have an answer or a solution for the reason why we emailed. You are very fast with responses. Pros Elite is very easy to use. Lots of options for all aspects of business. From in house deliveries to third party delivery services. You can also run reports for almost anything. You can also maximize efficiency through the reports. We even have separate branches that you can toggle between. Cons We use different software to track our drivers. This system provides better positioning of the trucks in really time. Easier to look at. Geotab is the software. Review Source KB KELLY B. DRIVER DISPATCHER, COUNTER GAL, JILL OF ALL TRADES Automotive Used the software for: 2+ years ### "BEST IN DISPATCHING SERVICES" April 23, 2025 5.0 LIKE HAVING THE POWER TO PICK THE ROUTES I NEED FOR OUR DRIVERS...LOVE ELITE EXTRA! Pros BEING ABLE TO TRACK MY DRIVERS LOCATION, SPEED, IF THE ARE MAKING WISE DRIVING CHOICES & AVAILABILITY Cons WOULD LIKE TO BE ABLE TO PUT DRIVERS ON LUNCH INSTEAD OF HAVING TO LOG THEM OUT Review Source AC Amanda C. Warehouse Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Great Program" April 25, 2025 5.0 Overall I really like Elite as a dispatch program. It makes things so easy to track and dispatch my drivers. Pros Elite Extra is very easy to use! It is a life (and business) saver when customers say they can't find their deliveries. Cons Occasional downtime or integration issues with Procede happen. Other than that we don't have many issues. Review Source JC John C. Dispatch Automotive Used the software for: 1-2 years ### "If You're Delivering Stuff You Need This App" April 23, 2025 5.0 The team has been great, anything and everything I've ever asked has been addressed and or been taken up to the team who is responsible for continual improvements. I am very happy with the team and the app. Pros Trackability - Reporting - Teamwork I've been using elite for the better half of a year now and I'm amazed at everything you can accomplish with this app. Cons Returns Automation, Multiple Parts Returned Via 1 Invoice create 1 invoice return record for each part Review Source BJ BRIAN J. Shipping manager Automotive Used the software for: 1-2 years ### "Shipping/Receiving manager " April 25, 2025 5.0 My experience with Extra has been excellent! Anytime I have had any questions the staff at Extra they had the answers on the spot. Pros What I like about Extra is having the capability of see where our drivers are at all times. Also having easy access help from the staff at Extra if needed. Cons Have never had any issues with Extra they are a top notch company. Anyone that has a delivery service of any kind should be using Extra. Review Source LD Linda D. Manager Automotive Used the software for: 6-12 months ### "An excellent product. " April 25, 2025 5.0 Excellent product. The little extra time it takes to load the runs is well compensated for, with the extra access and tracking abilities. Pros The ability to search for delivered orders by invoice number and by part number. Cons I does take a little more time to load the run compared to a manual load. Review Source EP EDWARD P. PARTS ADVISOR Automotive Used the software for: 6-12 months ### "TRUTH BE HEARD" April 23, 2025 4.0 PLUS PLUS PLUS MORE SHOPS SHOULD BE INVOLVED IN THIS SYSTEM . no sugar coating needed. Pros TRACKING ETA FOR DELIVERY AND PICK UP RETURNS UPON REQUEST. ALSO MAKES IT EASIER FOR THE DISPATCH AND DELIVERY DRIVERS. Cons DO NOT SEE ANY CONS. THERE WAS AN ISSUE FOR TRACKING PENDING RETURNS WHICH WAS RESOLVED THANKS TO \[sensitive content hidden\] Review Source JT Jacob T. Operations Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Elite Extra Review" April 25, 2025 4.0 Good Onboarding was good smooth process. Only downside to the software is not having the feature to let customers see live view of driver Pros Having the internal team be able to see where the delivery driver is so they can let customers know an ETA at time of ordering Cons Not letting the customers be able to watch a live view of delivery driver so they can see where he is Review Source CM CHRIS M. PARTS SALES Automotive Used the software for: 2+ years ### "Excellent product to keep track of your deliveries, your items and your drivers." April 23, 2025 5.0 Works well to make the routes more efficient and less miles on the vehicles that we own. Pros Ability to track details of out for delivery trucks. Great tool to keep customers updated. with delivery times and items being delivered each day. Cons There are no cons that I can think of. There are no cons that I can think of. There are no cons that I can think of. Review Source JR Josh R. Owner Automotive Used the software for: 2+ years ### "Very good product" April 23, 2025 5.0 It's been great and helped provide better service to our customers. Pros The training offered by \[sensitive content hidden\] has been fantastic and the reporting is great. Cons Not many, sometimes the tablets don't connect due to rural area. Review Source IG Ilia G. Senior Manager of Logistics and Operations Automotive Used the software for: 1-2 years ### "ELITE EXTRA EXISTING AND NEW STORES" April 28, 2025 5.0 It is a very flexible tool that can accommodate an individual or multi-store location. Pros The continuous upgrades and development of the software is a genuine vendor to the product. They are also equally responsive to needs and issues when encountered the same day. Cons The only thing I'm having to adapt to is the layouts coming over from another platform. Review Source KS Kyle S. Parts Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Elite experiance" April 23, 2025 4.0 Very great product for routing delivery drivers to be able to track and tell customers true ETAs Pros Simple, user friendly interface that is quick to learn/understand Cons It often will take longer than expected to receive a new invoice into the dispatcher and will have to wait 3-5 minutes for it to populate Review Source WD William D. Asst. Manager Automotive Used the software for: 1-2 years ### "Software Review " April 25, 2025 5.0 I would recommend this software to other businesses. I think other would benefit from this software and easy way to navigate. Pros System is very easy to use. I like the format and the way it works. I have older drivers that can also use the system. Cons At this point. I haven’t found any wrong with the app. I like the easy way to navigate through the app. Review Source DB David B. Parts And Shipping receiving Package/Freight Delivery Used the software for: 1-2 years ### "Parts counter and Shipping and receiving Tech" April 24, 2025 5.0 Speed and the easy usage for all my staff. We have 3 different staff that can all use the appt at the same time. Pros The program is very easy to use and can use it on any platform. I also let the fact it can be used on Google phones Cons Some times the Drivers are not well trained in using the apps IE taking photos and clearing off drops and pick ups Review Source DD Dalton D. V.P Automotive Used the software for: 1-2 years ### "Great support" April 23, 2025 4.0 Good overall experience, I have recommended them and will continue to recommend them to colleagues. Pros The ease of use and support on devices. Most issues are solved quickly. Making them an easy company to work with. Cons The knowledge of device issue fixes by some agents is less than desirable. Leading to a bit of frustration at times. Review Source HW Heather W. Dispatch Automotive Used the software for: 6-12 months ### "Happy overall" April 23, 2025 4.0 Overall, the product is straightforward to use Pros The interface is user friendly with many tools available to organize busy times Cons My drivers have complained quite a bit about the recent change to the format in taking pictures/signature. Review Source sW scott W. parts sales Package/Freight Delivery Used the software for: 1-2 years ### "its the Extra that makes it so Elite " April 23, 2025 5.0 its good I have nothing to compare it to i would recommended to other dealerships Pros seeing my drive speed and were they are and on there way too Cons General logic like why would use a paper air plane as go,but i don't really have any better ideas it works great Review Source JR Janice R. Branch Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Elite Extra " April 25, 2025 4.0 It is great to keep track of the drivers and see where they intersect, helping us to plan runs that are less time consuming and budget friendly. Pros It is easy to track drivers as well as the capability to see them at specific delivery stops. Cons Unable to put in speed limit for backroads versus highway. Review Source WR Wylie R. Hub manager Automotive Used the software for: 2+ years ### "Wylie ----Cpse Brookfield " April 23, 2025 4.0 been very good . Used it at a previous job 4.5 years ago , and it has evolved into a better system . Pros the enhanced ease of following my drivers on their deliveries Cons i dont use it every day so some times im a little fuzzy with moving clients to different routes Review Source hZ heather Z. asst manager Warehousing Used the software for: 1-2 years ### "highly recommend " April 23, 2025 5.0 It's been a good experience with Elite EXTRA and i recommended others to use it. Pros That we are able to track our drivers and when a customer calls we can look and see how far they are from them. Cons there's nothing that i dislike about Elite Extra, haven't found any cons yet. n/a Review Source Talk to a Capterra advisor for free and get results within 15 minutes.