# Page 6 | Elite EXTRA Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Elite EXTRA the right Delivery Management solution for you? Explore 356 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131389/Elite-EXTRA/reviews --- Elite EXTRA 4.7 (356) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Elite EXTRA ## Showing most helpful reviews Showing 126-150 of 356 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AK Ardo K. IT Director Automotive Used the software for: 2+ years ### "IT Director" April 23, 2025 5.0 Pros The pros about elite extra is for our sales staff it gives real time visibility to provide real time etas to our customers as well as overseeing driver performance reports. Cons There is not much cons with the product. It is a simple system to learn and build out what you need for reviewing the dispatching and driver performances. Review Source ZG ZACHARIAH G. Inventory control specialist Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent software!" April 23, 2025 5.0 10/10, the software is very user friendly. Very easy to teach to our associates. Pros The ability to track our parts runners which allows us to provide customers with an accurate eta. Cons Occasional time outs, which did not happen often, and have not for a good while. Review Source JJ JAY J. OUTSIDE WHOLESALE SALES Automotive Used the software for: 1-2 years ### "OUTSIDE WHOLESALE REP" April 23, 2025 5.0 The site seems to get better on every update , keep up the good work! Pros Ability to track returns for both customer and vendor Cons Merging multiple accounts or duplicate entries Review Source MM Megan M. Assistant Operations Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "10/10 recommend" April 23, 2025 5.0 I love it. I've used several different routing programs and Elite is my favorite. Pros The customer service and it's user friendly Cons Not enough SOP's to really dig in and learn more about the reports that are available. Review Source VC Vivian C. Dispatch Automotive Used the software for: Less than 6 months ### "Capital Ford" April 28, 2025 4.0 I think once I have everything understood it is good program. I believe it could be very helpful in the long run. Pros The Way the dashboard is set up, I love how it flowed along with the Customization that you could do. Cons the dispatch screen, I didn't like how this function shows its dashboard. Review Source JH JEFF H. Parts sales Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very good app" April 25, 2025 4.0 All around this is a great software and the drivers enjoy it. Pros Its very user friendly, the salesmen and the drivers like it, and the customer service is great Cons The reports could be a little easier to read and navigate but there is a lot of detail Review Source JS Jessica S. PM Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Great Tool!" April 25, 2025 5.0 great to use, gets me the info i need to do my job. useful, handy would definatly recommened to other businesses Pros ease of use - easy to navigate, has everything i need to do my job - the look of it makes it easy to find what i need fast Cons none really, very useful tool, could be a little faster sometimes,but i suspect isnt always elite extras fault Review Source DM DAVE M. fixes ops manager Automotive Used the software for: 1-2 years ### "mazda35278" April 23, 2025 4.0 been very helpful with our business increase and able to give real time ETA's, which is great for customer service Pros the tracking ability and the real time updates that we can provide to our customers . Cons the delay from invoice to appearing on the system, as this causes as the inability to put on hold if dispatch gets it first Review Source cB chad B. wholesale Automotive Used the software for: 1-2 years ### "overall a great product" April 23, 2025 4.0 smooth, easy to operate, easy to add/remove users Pros speed and accuracy of use is amazing. last mile software is fantastic! Cons sometimes slow website speeds, not your fault Review Source JS Joann S. courier Medical Practice Used the software for: 6-12 months ### "Courier for Versiti blood Grand Rapids, Mi" April 23, 2025 4.0 Overall it is a good app. I like having the route info and gps info all in one app! I also like having the spped limit posted on the screen Pros I love that all of your route info is available in one app! Im glad that the company that I work for has the elite app Cons Sometimes the scanner option does not want to scan the packages. I havent figured out if the labels are not attached correctly or if the scanner is super sensitive. Review Source NF Nick F. Parts Sales Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Doggett Review" April 23, 2025 5.0 Pros Easy and fast to use. Makes my job easier being able to track our drivers and schedule pickup and deliveries Cons I have not had any major issues, except minor crashes/bugs. Overall a good and stable system to use for managing drivers. Review Source RD Robert D. Parts Advisor Automotive Used the software for: 6-12 months ### "Great Delivery Tracking Software" April 23, 2025 5.0 Overall very positive - would recommend to others Pros Overall ease of use once familiar with the interface Cons Not immediately obvious where to go for certain functions right out of the gate. Training/use of software is a must. That said, once familiar, comfortable using software no issue Review Source rG randi G. Assistant Manager Automotive Used the software for: 6-12 months ### "Elite is Elite!" April 23, 2025 5.0 It has been a very helpful tool in keeping up with deliveries going all over the state of Texas. Pros I like the ease of creating the manifest. With multiple routes this is a huge plus! Cons Sometimes it does not put the customer on the correct route. Review Source RS Robert S. Parts Manager Automotive Used the software for: 6-12 months ### "Awesome platform" April 23, 2025 5.0 Extremely helpful tool that makes everyone's job a lot easier! Would recommend this to any logistics company! Pros Easy to navigate all the functions, love the photos & timeline. The integration from CDK to Elite is very quick as well. Cons Sometimes things will not show up on the other end for the dispatcher, or automatically go on hold if I upload a delivery. Review Source DP Darin P. Parts Manager Automotive Used the software for: Less than 6 months ### "Game changer" April 23, 2025 5.0 We have been able to say goodbye to our whiteboard and hello to Elite. Even if something isn't working properly I am able to reach out and get a fix quickly. I like how now, we control the drivers route instead of the other way around. Pros It's a game changer in our wholesale operation. It's great to be able to see, live where our drivers are and have a good ETA to the shop instead of calling our drivers and asking where they are and when they will get to the destination. Cons I have no cons. Literally everything works as it should. We need to start trying out some of the features we are unclear about. Review Source JC Joshua C. Project.Floating Manager Automotive Used the software for: Less than 6 months ### "Accountability " April 26, 2025 4.0 I’ve been the trainer at my workplace and so far I really appreciate what Elite Extra does for my company. Meaning real delivery times for my customers and signature accountability. Also having a master list of all invoices, deliveries, and locations of my stores vehicles. Pros I like the functionality of being able to see my orders and where my drivers are at all times. Cons In the driving app software the done and select buttons are really hard to see and you have to memorize those locations on the app. It would be nice if they where made either a more visible color or just the icon is changed to be more visible. Review Source LA Lior A. Customer Service Automotive Used the software for: 6-12 months ### "A Parts Warehouse/Customer service use case" April 23, 2025 5.0 Pros Extremely granular and deep features for both back office and end users make this a very powerful tool. Cons Search speed can be improved, and there should be only one search function for return creation so as to avoid customer confusion. Review Source HC Heather C. Parts Manager Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Elite Review" April 25, 2025 5.0 I think our experience overall has been positive Pros It makes deliveries easier with the ability to track orders and have proof of delivery Cons it is a bit time consuming to create runs Review Source DC Dawson C. Parts Advisor Automotive Used the software for: 6-12 months ### "Review of Elite Extra" April 23, 2025 5.0 Pros I really like how this system is super user friendly and very easy to navigate and works well with figuring out the route for the drivers Cons I don't like how certain address don't populate unless they are geocoded which can make things difficult especially on the fly Review Source NO NICK O. Parts Manager Automotive Used the software for: 6-12 months ### "ELITE Extra is a huge help!!" April 23, 2025 5.0 Overall ELITE is a great support to our large wholesale business. Pros The active tracking of driver, dispatch control and delivery verifications. Cons None, good system. Review Source MG MARK G. ASSISTANT MANAGER Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Elite EXTRA is Excellent" April 23, 2025 4.0 The System is Very Good and easy to use. Pros Real time delivery estimates help our customers schedule their Technicians more efficiently. Cons would like to have the option to have orders automatically load before invoicing. to help plan the next days delivery route. Review Source TB TRACEY B. Parts Director Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Parts Director" April 23, 2025 5.0 Riley and the team are awesome. The implementation is easy and seamless. Karmak integration should be easy as well. Pros Driver accountability with customer facing visibility. We are giving our warehouse managers and counter people visibility with tv's to track where deliveries are. Also, taking pictures of deliveries. Cons The only thing is training old dogs the new tricks if they are not tech savvy. We are working on that though. Review Source CS Craig S. Outside Sales Automotive Used the software for: 1-2 years ### "Elite Extra Scores Points" August 26, 2025 5.0 Very easy to navigate the website and easy to set up to guarantee hassle free pick up. Only takes a few minutes to set upl Pros Very easy to use the website and great for making returns without any hassle. Guarantees easy driver pickup by using a site with total security and a great value for the money. Cons I don't have any cons. If there is one negative; the customer is totally responsible for creating the paperwork for returns. Review Source NB Nuno B. Management Automotive Used the software for: Less than 6 months ### "Information at all times" April 25, 2025 5.0 Overall, a very positive experience, easy to learn on both the drivers as well as the dispatcher's side. Relevant information at all times. Pros The ease of use, and detailed information, the ability to organize our deliveries based on current traffic conditions, and the benefit to communicate with the drives at all times. Cons The fact that Held Invoices do NOT reflect why they are held (In our case where the part sold is coming from) Review Source LF Luke F. parts clerk Automotive Used the software for: Less than 6 months ### "Takes the guess work out of deliveries" April 23, 2025 4.0 It took some work at getting used to using it, but overall its an incredibly useful tool that I plan on using going forward Pros The tracking and routing take all the guess work out of dealing with deliveries and drivers Cons The user interface isn't exactly user friendly, and the HUD could use a reworking as far as making it more accessible Review Source Talk to a Capterra advisor for free and get results within 15 minutes.