--- title: "Progress ShareFile Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Progress ShareFile Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/10007380/ShareFile/" page_type: "product" language: "en" --- # Progress ShareFile Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Progress ShareFile ## What is Progress ShareFile? Take productivity to the next level with Progress ShareFile. Securely send, share, get feedback, approvals and even e-signatures on any file, fast. Business-class file sharing meets real-time collaboration to accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand. Using SSAE 16 Type II certified ## What is Progress ShareFile used for? [File Sharing](https://www.capterra.com/file-sharing-software/)[Document Management](https://www.capterra.com/document-management-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 442 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 4% Pros & cons Intuitive user experience Efficient large file transfers High and confusing costs Slow uploads and lag Starting price $17.6 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2026 - File Sharing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Progress ShareFile?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.progress.com/&name=Progress ShareFile) Rating Breakdown 4.4 +− Features4.4 Value for Money4.1 Ease of Use4.4 Customer Service4.1 Rating Breakdown 4.4 Features4.4 Value for Money4.1 Ease of Use4.4 Customer Service4.1 ## Progress ShareFile Reviewers Verdict Updated September 2026 AI summary - Progress ShareFile is well suited to small businesses and professional teams that need secure, organized document sharing and storage. - Users most consistently value its user-friendly interface, secure cloud storage, and reliable file sharing for both internal and client-facing workflows. - It enables teams to access, share, and manage sensitive files efficiently, supporting collaboration and compliance needs. - Buyers may need to accept some trade-offs around inconsistent speed, occasional technical glitches, and billing or support frustrations. - It fits teams prioritizing security and straightforward file management, but may not satisfy those needing faster performance or more flexible pricing. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Progress ShareFile 4.4 (442) VS. [4.7 (24,196)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $17.6 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (439) Ease Of Use 4.6 (28,488) Value For Money 4.1 (303) Value For Money 4.5 (20,613) Customer Service 4.1 (297) Customer Service 4.4 (18,606) ## Progress ShareFile alternatives [4.4 (1,021)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.8 (359)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,612)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,693)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/10007380/ShareFile/alternatives/) ## FAQs about Progress ShareFile Overview ### What problems does Progress ShareFile solve? Progress ShareFile solves oversized email attachments, insecure document exchange, scattered client file requests, and weak access control by centralizing secure cloud storage, large-file links, permissions, notifications, and audit trails. Legal, accounting, financial services, healthcare, construction, and remote project teams benefit most when sharing sensitive files with clients, vendors, and distributed staff. Answer based on 221 reviews Overview ### Which roles and teams benefit most from Progress ShareFile? Progress ShareFile is most used by legal teams, office administrators, project managers, and business leaders who need secure document sharing and organized client communication. Attorneys and paralegals manage sensitive files, administrative staff streamline approvals and records, project teams coordinate deliverables, and executives oversee collaboration, compliance, and file access across the business. Answer based on 432 reviews Overview ### What company size and industries is Progress ShareFile built for? Progress ShareFile is built mainly for small businesses, which make up 68% of reviewers, with Accounting the top industry at 11%. It serves professionals across Accounting, Architecture, Construction, Engineering, Financial, Healthcare, Insurance, Legal, Manufacturing, and Real Estate, with additional reviewer presence in Financial Services at 8% and Construction at 7%. Answer based on 441 reviews Features and Usability ### What are the key features of Progress ShareFile? Progress ShareFile includes core file sharing and file management features such as secure links, large file transfer, folder organization, and version control. Differentiating features include access controls, encryption, audit trails, client portals, Outlook integration for secure email sending, and mobile or desktop sync for sharing documents across devices. Answer based on 137 reviews Pricing ### How much does it cost and what fees or limitations are included? Progress ShareFile starts at $17.60 per user/month for Advanced, with Premium at 27.5, Industry Advantage at 45.83, and Virtual Data Room at 75. A free trial is available. Reviewers often call pricing competitive for secure, HIPAA-compliant sharing, but many say costs rise quickly with added users and some plans include only a few people. Answer based on 102 reviews Integrations ### Which third-party tools and platforms does Progress ShareFile integrate with? Progress ShareFile integrates with Microsoft Outlook, RightSignature, Gmail, and Office 365 in reviewer-confirmed workflows. Its catalog also lists Basecamp, FreshBooks, QuickBooks Online, Salesforce Sales Cloud, and Xero. These integrations center on email, e-signature, accounting, project management, and CRM use cases. Answer based on 80 reviews Getting Started and Support ### How easy is it to onboard and train a team on Progress ShareFile? Progress ShareFile is fairly quick to onboard for everyday users and clients, who often learn basic file sharing with little formal training. It offers in-person training, live online sessions, webinars, videos, and documentation. Admins and teams using workflows, permissions, or migrations usually need more time and sometimes extra support. Answer based on 13 reviews Getting Started and Support ### What customer support options does Progress ShareFile offer, and how do users rate the experience? Progress ShareFile offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as helpful, responsive, and willing to follow up by phone, but others report slow responses, hard-to-reach agents, ineffective chat, and frustrating billing or cancellation support. Answer based on 43 reviews Security ### How does Progress ShareFile handle data security and access control? Progress ShareFile uses encryption, including end-to-end encryption and 256-bit AES, plus secure email, audit trails, alerts, identity verification, and granular folder or file permissions with admin controls, expirations, watermarking, and optional two-factor authentication. Some reviewers note permission setup can be confusing, links may be open by default, and 2FA often requires manual enablement. Answer based on 102 reviews ## Who uses Progress ShareFile? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive user experience 97% positive reviews out of 65 Most reviewers describe ease of use as straightforward, quick to learn, and accessible for all skill levels. High and confusing costs 60% negative reviews out of 68 Some reviewers feel pricing is expensive, billing is error-prone, and user-based licensing increases overall costs. Howard F. Managing Director, 2 - 10 employees. "Horrible billing dept made error after error in billing, sending us extra bills, misapplying clearly labeled payments to the wrong invoices." Efficient large file transfers 96% positive reviews out of 52 Most reviewers find large file sharing reliable, secure, and convenient for bypassing email attachment limits. Slow uploads and lag 88% negative reviews out of 66 Most reviewers indicate performance and speed issues, such as slow uploads, lag, and occasional downtime during file transfers. Mario A. Financial Director, 2 - 10 employees. "Indexing within Windows environment, whether online or offline files, is slow, really slow." Centralized cloud data storage 100% positive reviews out of 26 Reviewers appreciate file storage for its generous capacity, centralized access, cloud backup, and device space savings. Nilesh P. IT Systems Lead, 201 - 500 employees. "TB storage is good enough for small organisation and there is an option available to increase the storage space it will more beneficial in case if we require." Recurring technical problems 59% negative reviews out of 41 Some reviewers report bugs and issues, including glitches, plugin problems, and inconsistent support for troubleshooting. Tina B. Sr. Compensation and HR Support Administrator, 501 - 1,000 employees. "Gave me a little grief logging in for a period of time and it took quite a while to get the issue resolved." ## Features AI summary Based on 31,543 Document Management reviews Capterra data shows that buyers of Document Management software rank the following features as their top priorities: - **Secure Data Storage** (**55%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**48%**) Progress ShareFile supports all three of the features reviewers value most: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities give businesses a secure place to store files, keep documents organized and accessible, and share information efficiently with internal teams and external stakeholders, helping businesses protect sensitive content while improving day-to-day document handling. Secure Data Storage 4.7 (61) 73.77% of 61 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Document Storage 4.6 (81) 71.60% of 81 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.7 (72) 75.00% of 72 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Mobile Access 4.3 (15) 40.00% of 15 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Collaboration Tools 4.3 (35) 62.86% of 35 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Access Controls/Permissions 4.5 (81) 70.37% of 81 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Progress ShareFile 57 features Define levels of authorization for access to specific files or systems Control and manage access to company resources Integrates with Active Directory Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Data is backed up automatically to prevent data loss Create backups and provide methods to recover deleted/lost data Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share AI models, media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders A collection of customer information such as contact details, demographics, previous interactions, etc. Import, collect, and capture data from multiple sources Connect to big data sources Protect sensitive data for digital privacy Manage and store data in a database Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Convert data into a code for security Encrypts data within the file, which can only be decrypted using a password or encryption key Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Search for specific words or phrases within a document or database Compliant with HIPAA, which sets standards for sensitive patient data protection Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info. Communicate using messages within the system Access software remotely via mobile devices Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Files and folders are updated in real-time when changes/edits are made View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches At least a username and password is required to access the system Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Create, manage and track all task activities and progression Sample files or documents that could be customized as needed or used as is Measure and track time including hours worked and paid time off (PTO) Extra layer of security that requires not only a password and username but also something specific to that user Track revisions and updates made to files and navigate between different versions Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.4 (435) 4.4 Based on 435 reviews ## Pricing Value for money 4.1 (303) Free Trial [View pricing plan details](https://www.capterra.com/p/10007380/ShareFile/pricing/) Advanced $17.60 Per User,Per Month It includes: - Advanced Security - Custom Branding - Encrypted Email - Feedback and Approval Workflows - Mobile Applications - Office 365 Co-Editing - Outlook and Gmail Plugins - Sync - Two-Step Verification - Unlimited Client Users - Unlimited Storage - Allows Access for 3 Employee Users Premium $27.50 Per User,Per Month It includes: - Unlimited Storage - Unlimited E-Signature - Custom Branding - Advanced Security - Two-Step Verification - Document feedback & approvals - Automated workflows - Templates - HIPAA Eligible - SEC+FINRA Eligible - Developer API - Salesforce Integration - QuickBooks Integration - Encrypted Email - Threat Detection Alerts Industry Advantage $45.83 Per User,Per Month It includes: - Pre-configured accounting workflows - Integrated client onboarding - Ready-to-use custom tax templates - Customized tax user experience - Automated engagement letters Virtual Data Room $75.00 Per User,Per Month It includes: - All the e-signatures you need - Click trails - Visibility analytics and reporting - 1 GB of account storage per license Value for money 4.1 (303) 4.1 Based on 303 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ RightSignature](https://www.capterra.com/p/220507/RightSignature/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (297) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (297) 4.1 Based on 297 reviews ## User reviews Overall rating 4.4 Based on 442 reviews Filter by rating 5(264) 4(136) 3(26) 2(5) 1(11) Mentioned topic Sorted by most recent EG Emily G. Finance Coordinator Legal Services ### "Great for secure file sharing & then some!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 September 3, 2026 Pros I love ShareFile. It was super easy to learn the system and I love that it has all in one capabilities available including secure file sharing and signature requests directly in one place. The integration with Microsoft Outlook is also a great feature. I love that I can encrypt emails and it will automatically create a secure file sharing link for any attachments. Cons I do wish there was more customization with the signature request feature within Sharefile. I have also had trouble getting the integrations with documents to work correctly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HF Howard F. Managing Director Financial Services ### "Worst Billing Department I've Ever Dealt With In Any Company" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 1, 2026 Prior to their initial company sale, we used to have zero problems. Then they doubled the monthly fees w/no additional services offered. Horrible billing dept made error after error in billing, sending us extra bills, misapplying clearly labeled payments to the wrong invoices. Poor customer service; either completely neutered or inept. We tried to reach reasonable solutions to the many billing department errors, and no one could make a decision that they would stick to and honor. Massive waste of time trying to deal with them. Truly the worst customer experience I've ever had with any company of any kind. Pros Data room services are functional and reliable. In spite of multiple sales of the company, the data room functionality remained fine over time. Cons After one sale of their company, they doubled their monthly fees with no change in services offered, many billing errors followed, billing dept was comically awful and inept, customer service department was unable to live up to agreed upon resolutions to fixing the billing department's multiple errors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KF Kimberly F. Controller Legal Services ### "Progess is not Citrix" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 1, 2026 Our firm used ShareFile for years, originally under Citrix. The product itself worked for secure file sharing, but the handling of our account after the transition to Progress caused us to lose confidence in continuing the relationship. Being cut off from business-critical file-sharing materials before the correct billing contact had a meaningful opportunity to address the issue created unnecessary operational disruption. We paid to restore access, but based on this experience, we do not intend to renew. Businesses relying on ShareFile should pay very close attention to auto-renewal deadlines, billing contacts, and notice requirements, because once the renewal date passes, the company may insist on the full annual amount even if there were transition-related communication problems. Pros ShareFile has been useful for secure file sharing, especially when working with outside firms and sharing client-related folders. The platform itself served our needs for years and was helpful for organizing and exchanging business-critical documents. Cons The renewal and billing process after the Citrix-to-Progress transition was extremely disappointing. Billing and renewal communications were routed in a way that the appropriate person responsible for payment did not see them, and our firm did not receive or review the invoice until shortly before our service was cut off. Rather than working with us on a reasonable transition or prorated resolution, Progress ShareFile insisted on payment of the full annual renewal to restore access. The company’s position appeared to be that the auto-renewal terms controlled, regardless of the communication issues during the transition. That may be their policy, but it was not a customer-focused way to handle a long-standing business account. Alternatives considered [Citrix Workspace](https://www.capterra.com/p/220624/Citrix-Workspace/) Reasons for choosing Progress ShareFile We went with Citirx but they were bought out by Progress Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TL Thomas L. CIO Biotechnology ### "Great File Server replacement for SMB companies and more" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 20, 2025 Excellent Every company needs to have cloud storage, Sharefile allows for this in an easy to use package. I like the 3rd party separation from the big players and the extra features that you would not get from a Microsoft or Amazon. Pros Easy to use and Fair pricing!!! We have been using this product for over 10 years successfully!!! Keep up the good work... Cons Desktop app will glitch if overloaded To fix the PC would need to be rebooted, as an alternate way to access your files, the browser will always work. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/) Reasons for choosing Progress ShareFile Complex, Buggy, in all Microsoft environments authentication problems with multi-national partners. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LT Liberty T. Tax Preparer Accounting ### "Secured Sharing File and Reliable" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 22, 2025 It is reliable for sending files (secured) and receiving large or confidential files. It got more room for improvement. Pros It was not pricey and the customer service is excellent and can be linked with our Microsoft Outlook which makes very handy, also knowing it makes secure file sharing. Requesting a signature is easy to use. Cons Users (clients) had hard time to use especially to non-techy users. And the document upload sometimes feel a bit slow, especially when handling large files. Switched from [TaxDome](https://www.capterra.com/p/186749/TaxDome/) Taxdome offers more a complete package like workflow and document management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NP Nilesh P. IT Systems Lead Airlines/Aviation ### "Competitive Cloud Storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 25, 2025 Very Nice we are using this platform as a mediator with our client. we are using 20 Administrator plan and very much satisfied. 20 TB storage is good enough for small organisation and there is an option available to increase the storage space it will more beneficial in case if we require. Overall its good. Pros Very nice app in this era for cloud storage in average cost. Folder Management is good. We can create and share with user's ID. Its also allowing us to share with links and with proper validity. In simple words its good to go. Cons Responding very slow Like login and surfing in folders. As our experience with other cloud storage Sharefile take much time to for login authentication. Support team should rectify the speed and it may good to use in market if slowness remove. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TE Tarek E. IT Director Legal Services ### "Share file is better now than when it was with citrix" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 19, 2025 It is good experience , I would recommend using it specially the cloud storage which facilitates the communication Pros It is easy to use , the support is very responsive and helpful Value for money and it has large storages Cons It has bugs that sometimes it is very slow and sometimes users are not able to login The storage could be faster Alternatives considered [OneDrive](https://www.capterra.com/p/161304/OneDrive/) [NetDocuments](https://www.capterra.com/p/225425/NetDocuments/) Reasons for choosing Progress ShareFile Easy to use and good support in addition of good storage space Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Marko R. ceo Law Enforcement ### "Great file sharing tool with strong security and audit options" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 16, 2025 If you have ever used dropbox, gdrive or onedrive you will find using sharefile easy to use. Major difference is that this product is built with multiple users and clients in mind from day one, while other mentioned products are meant to be single user products which have option of sharing documents under particular conditions. If we put security and audit ability aside (which are important to my use case), second feature really worth mentioning is practicaly unlimited ability to create clients who can access your shared resources. In my opinion (and research), there is nothing quite like it and ShareFile is great fit for my use case (and priced competitvely too). Pros I am a long time user and I choose ShareFile because of security options and level of control I have over my uploads. Particulary, I have log file of who accessed what. I am located in EU and my files containt personal information it was really important to be sure that my data is kept within EU. I also like options to customized my sharefile experience which helps my client orient themselves more easily. At one point we also used ability of sharefile to create custom web forms for uploading, and that was a huge time and resource saver too. Cons In almost ten years of using ShareFile I never had a single issue. There were few points in time when I had to warn my users to update their software, but web access was always there. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) [OneDrive](https://www.capterra.com/p/161304/OneDrive/) Reasons for choosing Progress ShareFile Auditing ablities, security, EU data center, unlimited number of clients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CB Chris B. IT Support Team Leader Automotive ### "A Secure, User-Friendly File Sharing Solution with Excellent Support and Enterprise Integration" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 16, 2025 Pros ShareFile is a user-friendly and reliable solution that excels in enterprise environments. Its intuitive interface makes it easy for users of all levels to navigate and manage files efficiently. The platform integrates seamlessly with existing enterprise systems, enhancing productivity without disrupting workflows also offering robust security features. Cons While ShareFile is generally reliable, we’ve encountered occasional issues - primarily around file permissions and access controls. These hiccups have sometimes disrupted workflows, especially when managing shared folders across teams. However, their support team has consistently been responsive and knowledgeable, helping us resolve problems quickly and effectively. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Mark C. Technical Director Computer Software ### "Simple for end users, powerful for admins" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 16, 2025 We have been using ShareFile for several years now to request data from customers migrating to our web applications. We especially like the simplicity for end users and the way data retention/link expiration works. I do think the product is a little expensive but I haven't found anything that works as well. Pros The simplicity for end users makes ShareFile a great choice for our business case as we have none technical staff receiving requests for data uploads. Cons The authentication process when logging in was a little flaky, we sometimes had to log in twice. This looks to have been updated recently. Alternatives considered [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/) Reasons for choosing Progress ShareFile Most secure with good retention policy management Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/10007380/ShareFile/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Google Drive vs Progress ShareFile](https://www.capterra.com/compare/161425-10007380/Drive-vs-ShareFile)[Google Workspace vs Progress ShareFile](https://www.capterra.com/compare/247901-10007380/Google-Workspace-vs-ShareFile)[OneDrive vs Progress ShareFile](https://www.capterra.com/compare/161304-10007380/OneDrive-vs-ShareFile)[Dropbox vs Progress ShareFile](https://www.capterra.com/compare/143068-10007380/Dropbox-Business-vs-ShareFile)[LimeWire vs Progress ShareFile](https://www.capterra.com/compare/10007380-10026432/ShareFile-vs-LimeWire)[Microsoft 365 vs Progress ShareFile](https://www.capterra.com/compare/227157-10007380/Microsoft-365-vs-ShareFile) [Box vs Progress ShareFile](https://www.capterra.com/compare/148766-10007380/Box-vs-ShareFile)[Slack vs Progress ShareFile](https://www.capterra.com/compare/135003-10007380/Slack-vs-ShareFile)[WeTransfer vs Progress ShareFile](https://www.capterra.com/compare/176600-10007380/WeTransfer-vs-ShareFile)[Microsoft SharePoint vs Progress ShareFile](https://www.capterra.com/compare/1167-10007380/SharePoint-vs-ShareFile)[iCloud vs Progress ShareFile](https://www.capterra.com/compare/204717-10007380/iCloud-vs-ShareFile)