--- title: "Ping Identity Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Ping Identity Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more." source_url: "https://www.capterra.com/p/131419/PingOne/" page_type: "product" language: "en" --- # Ping Identity Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ping Identity ## What is Ping Identity? MFA gives you assurance that users are who they say they are. It requires them to prove their identity by providing at least two pieces of evidence, each one from a different category. These categories include something they know, something they have, and something they are. ## What is Ping Identity used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ping Identity?[Manage this product listing](https://www.g2.com/products/ping-identity/claim_requests/new?auto=true) ## Ping Identity Overview Updated September 2026 AI summary Ping Identity enables organizations of all sizes to manage secure access and authentication across cloud and mobile environments. With support for multi-factor authentication, single sign-on, and customizable access controls, it helps businesses protect sensitive data and user accounts. Its features include self-service password reset, biometric options, and integration with third-party tools, delivered via web and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ping Identity 4.7 (39) VS. [4.7 (945)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (39) Ease Of Use 4.6 (929) Value For Money 4.7 (20) Value For Money 4.5 (489) Customer Service 4.6 (23) Customer Service 4.5 (509) ## Ping Identity alternatives [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (147)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,878)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (109)](https://www.capterra.com/p/143496/ADManager-Plus/reviews/) Starting price $595.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131419/PingOne/alternatives/) ## FAQs about Ping Identity Overview ### Which roles and teams benefit most from Ping Identity? Ping Identity is most used by identity and access management teams, security engineers, and IT administrators who manage single sign-on, authentication, and user provisioning. Consultants and integration specialists use it to connect enterprise apps, while engineering managers and support teams rely on it to strengthen access control and streamline secure user experiences. Answer based on 39 reviews Overview ### What company size and industries is Ping Identity built for? Ping Identity is built for enterprise IT and security leaders, with 72% of reviewers from enterprises and 23% from Information Technology and Services. It also serves Computer Software at 13% and Electrical/Electronic Manufacturing at 8%, with additional adoption among midsize businesses at 18% and small businesses at 10%. Answer based on 39 reviews Features and Usability ### What are the key features of Ping Identity? Ping Identity offers access management, access control, and authentication features, including single sign-on, multi-factor authentication, two-factor authentication, mobile authentication, and out-of-band authentication. It also includes identity federation, user provisioning, password management, policy management, reporting and analytics, a self-service access request portal, and third-party integrations. Integrations ### Which third-party tools and platforms does Ping Identity integrate with? Ping Identity integrates with 6 third-party tools and platforms, including Idira Privileged Access Management, Namely, Oracle Fusion Cloud HCM, OrangeHRM, Paylocity, and Zoho People. These catalog integrations cover privileged access management and human resources systems for identity and employee data workflows. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does Ping Identity offer? Ping Identity provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover scheduled presentations, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started. Answer based on 1 reviews Getting Started and Support ### What customer support options does Ping Identity offer? Ping Identity provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Reviewers describe customer support and engineering teams as helpful and impactful, though some mention changeovers in customer service that created hurdles before issues were resolved. Answer based on 2 reviews Security ### How does Ping Identity handle data security and access control? Ping Identity uses secure authentication, authorization, single sign-on, and multi-factor authentication to control access across apps, devices, and remote environments. Reviewers also mention session management, federation, customizable authentication flows, biometric login, and secure device pairing. Some note cloud-only products may conflict with policy, and device replacement or session timeout controls can be cumbersome. Answer based on 22 reviews Ease of use ### Is Ping Identity easy to use? Ping Identity feels straightforward for daily login, single sign-on, and MFA across many enterprise environments. End users often find authentication simple and fast, while IT teams like the flexible setup options. Initial deployment, device re-registration, older phone pairing, and some admin interfaces can feel more complex. Answer based on 13 reviews ## Features AI summary Based on 861 Multi-Factor Authentication reviews Capterra data shows that buyers of Multi-Factor Authentication software rank the following features as their top priorities: - **Two-Factor Authentication** (**75%** of reviewers rated this feature as critical) - **Authentication** (**70%**) - **Secure Login** (**65%**) Ping Identity supports **Two-Factor Authentication** and **Authentication**, covering two of the most important capabilities buyers look for in this category. However, it does not include **Secure Login**. Instead, it offers other highly rated features, including **Data Security** (**71%**), **Mobile Authentication** (**63%**), and **Single Sign On** (**57%**), helping businesses protect user access, support secure verification across devices, and simplify how employees sign in to connected systems. Authentication 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Two-Factor Authentication 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Data Security 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Mobile Authentication 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Verify user identity through mobile devices Single Sign On 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Multi-Factor Authentication 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Ping Identity 36 features ### All Features - Access Control: Regulate who can view information within the system - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Application Access Control: Define levels of authorization for access to specific applications - Authentication: Verify the identity of users/devices to enable secure access - Behavioral Analytics: Track and analyse user behavior within a system or network - Biometrics: Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Mapping: Track the management and flow of data throughout the organization - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - File Management: Create, save, and store files - Mobile Authentication: Verify user identity through mobile devices - Multi-Factor Authentication: Request two or more credentials to prove user's identity before granting access to systems - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Multiple Data Sources: Allows users to manage data from a number of sources - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Password Management: Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-Service Access Request: Enable end users to request access or request changes to their account privileges - Single Sign On: Allow users to access multiple services after entering their login credentials once - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unified Directory: Store, modify, and track user accounts and access in a centralized directory - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Provisioning: Create, modify, disable, or delete user accounts and their profiles across IT infrastructures - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (39) 4.6 Based on 39 reviews ## Pricing Value for money 4.7 (20) ### Starting price Free trial available Value for money 4.7 (20) 4.7 Based on 20 reviews ## Integrations [ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Namely](https://www.capterra.com/p/143606/Namely/)[ Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[ OrangeHRM](https://www.capterra.com/p/49068/OrangeHRM/)[ Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/)[ Idira Privileged Access Management](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (23) 4.6 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 39 reviews Filter by rating 5(30) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User Customer support Information Technology and Services ### "Ping Identity review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 30, 2025 Pros Ping Id offers strong security features, such as secure authentication and single sign-on. Smooth user experience is also a big advantage of Ping Id. Cons I did not have any difficulties with this tool so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Consultant Information Technology and Services ### "Pind Id authenticator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 28, 2024 Pros One of the best 2FA tools I have ever used. Super easy to work with, and seamlessly integrates with other systems. Cons From the user's standpoint, I did not encounter any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Pippa M. Knowledge and Training Coordinator Apparel & Fashion ### "Protects our data and yours!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 31, 2023 Pros Started using this regularly when we began to work from home and were not connected to the secure network by default. It is a really secure and simple way to manage access to ensure only authorised users can access sensitive information and areas, even if an unauthorised user has accessed their laptop. Cons It can be tricky to pair with older phones. Also if the phone the ID is linked to is lost or broken to a point it's not usable, it can be difficult to authorise a new device for pairing without support from IT. I understand this is for added security, but it does impact the user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shannon S. Workday Consultant Information Technology and Services ### "Good Authenticator, Variety of Uses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 29, 2023 Pros There are lots of different authentication apps out there. Ping Identity is great for letting you have multiple authentications through different organizations. I currently use Ping Identity for three different organizations. It also is fairly customizable on how the organization want to use its authentication. The different organizations I have use it for varying degrees of multi-authentication. Cons The interface could be more aesthetic. There have been a few instances where the ping to authenticate takes a few minutes to come through. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Engineering Team Manager Oil & Energy ### "Une solution pour la sécurisation des accès numérique très pratique !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 21, 2023 Un très bon moyen pour une société de sécuriser les accès à ses plateformes; simple d'utilisation. Pros Un seul logiciel, un seul identifiant pour accéder à tout type de plateformeEmpreinte digitale sur mobile permettant d'ouvrir les plateformes facilement Cons Serait-il possible de dévérouiller un identifiant permettant d'accéder à toutes les applications liées; sans répéter l'action à chaque identification dans l'heure qui suit ? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Thea R. Customer Service Representative Outsourcing/Offshoring ### "PING ID: A guide to efficient Data Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2022 Pros After the pandemic and lockdowns were at place already, one crucial step into transitioning to a WFH set up is how you'll manage and protect Data Security. With how our company responded it is really phenomenal and this platform made it possible for us to keep our job and clients data safe for almost 3 years of staying at home and working over the same tools. The 2 factor authentication and the tandem between our company's partner domain which is with okta. It really helped us connect, navigate and persevere even while staying at home. I gladly recommend this platform for company's who aim to mobilize working from home and still protect their client's privacy. This could also be a great individual help for freelancers and workers who aim to secure their data at home. Cons I think one aspect that they could integrate from this platform is by using it as an individual app for freelancers and marketing it not just on big outsourcing areas but also with startup small companies which needs an extra layer of help for data privacy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK elena K. manager Computer Software ### "The best Multi-Factor Authentication solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 6, 2022 Pros Ease of installation, reliable MFA solution Cons No cons it's been amazing software for our users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sara M. Delivery, associate Human Resources ### "Straightforward and Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 28, 2022 Ping ID is very easy to use and to configure on every device. It secures your accceses in a fast and simple way. Pros Ping ID offers many ways of authentication. The thing that I like the most is that you can download the app both on the laptop or on your smartphone. It's very easy to use and it's very fast. You can use a code, your fingerprints or your face to authenticate yourself. Cons Change the authentication device should be easier and there should be a way to change immediately the device in case you have lost access to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NW Nan W. Consultant Information Technology and Services ### "Solid products for identity management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 19, 2022 Pros Very easy to set up, the installation is straightforward. Cons The documentation should be more contain more details. The Oauth configuration in PingFederate is complicated Alternatives considered [Okta](https://www.capterra.com/p/119653/Okta/) [ForgeRock](https://www.capterra.com/p/131061/The-ForgeRock-Identity-Platform/) Reasons for choosing Ping Identity More functions, on-premise deployment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Shaurya G. Software Developer Intern Computer Software ### "Reliable, easy to use SSO tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 21, 2022 Pros Offers Face ID integration Gives multiple options to authenticate Cons Sometimes faced sync issues specially in offline mode Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131419/PingOne/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Okta vs Ping Identity](https://www.capterra.com/compare/119653-131419/Okta-vs-PingOne) [Auth0 vs Ping Identity](https://www.capterra.com/compare/131419-154900/PingOne-vs-Auth0)