# Ping Identity Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Ping Identity Software - reviews, pricing plans, popular comparisons to other Multi-Factor Authentication products and more. Source: https://www.capterra.com/p/131419/PingOne --- # Ping Identity Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Ping Identity ## What is Ping Identity? MFA gives you assurance that users are who they say they are. It requires them to prove their identity by providing at least two pieces of evidence, each one from a different category. These categories include something they know, something they have, and something they are. ## What is Ping Identity used for? [Multi-Factor Authentication](https://www.capterra.com/multi-factor-authentication-software/)[Authentication](https://www.capterra.com/authentication-software/)[Single Sign On](https://www.capterra.com/single-sign-on-software/) Overall rating Based on 39 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Ping Identity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pingidentity.com&name=Ping Identity) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Ping Identity 4.7 (39) VS. [4.7 (930)](https://www.capterra.com/p/119653/Okta/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (39) Ease Of Use 4.6 (914) Value For Money 4.7 (20) Value For Money 4.5 (476) Customer Service 4.6 (23) Customer Service 4.5 (495) ## Ping Identity alternatives [4.7 (137)](https://www.capterra.com/p/154900/Auth0/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (43)](https://www.capterra.com/p/10023754/JoinNow-Cloud-RADIUS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (264)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (34)](https://www.capterra.com/p/268487/ManageEngine-AD360/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131419/PingOne/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Two-Factor Authentication 4.9 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Extra layer of security that requires not only a password and username but also something specific to that user Mobile Authentication 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Verify user identity through mobile devices Multi-Factor Authentication 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Request two or more credentials to prove user's identity before granting access to systems Authentication 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Data Security 4.7 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Single Sign On 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Allow users to access multiple services after entering their login credentials once Ping Identity 36 features Regulate who can view information within the system Define levels of authorization for access to specific files or systems Control and manage access to company resources Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Define levels of authorization for access to specific applications Verify the identity of users/devices to enable secure access Track and analyse user behavior within a system or network Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns. Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation Pre-designed layouts that can be customized to match preferences and requirements Track the management and flow of data throughout the organization Protect sensitive data for digital privacy Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Create, save, and store files Verify user identity through mobile devices Request two or more credentials to prove user's identity before granting access to systems Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics Allows users to manage data from a number of sources Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Create, manage, and track policies and procedures within an organization Notifications that are delivered to users as soon as an event occurs View and track pertinent metrics to find patterns and gain insights from data Online portal through which end users can access the system, manage tasks, or obtain information Enable end users to request access or request changes to their account privileges Allow users to access multiple services after entering their login credentials once Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Store, modify, and track user accounts and access in a centralized directory Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Create, modify, disable, or delete user accounts and their profiles across IT infrastructures Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (39) 4.6 Based on 39 reviews ## Pricing Value for money 4.7 (20) ### Starting price Contact vendor for pricing Free trial available Value for money 4.7 (20) 4.7 Based on 20 reviews ## Integrations [ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ Namely](https://www.capterra.com/p/143606/Namely/)[ Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[ OrangeHRM](https://www.capterra.com/p/49068/OrangeHRM/)[ Oracle Fusion Cloud HCM](https://www.capterra.com/p/72011/Oracle-HCM-Cloud/)[ CyberArk Privileged Access Management Solutions](https://www.capterra.com/p/119742/Privileged-Account-Security-Solution/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (23) 4.6 Based on 23 reviews ## User reviews Overall rating 4.7 Based on 39 reviews Filter by rating 5(30) 4(8) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent AU Anonymous User Customer support Information Technology and Services ### "Ping Identity review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 30, 2025 Pros Ping Id offers strong security features, such as secure authentication and single sign-on. Smooth user experience is also a big advantage of Ping Id. Cons I did not have any difficulties with this tool so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Consultant Information Technology and Services ### "Pind Id authenticator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 28, 2024 Pros One of the best 2FA tools I have ever used. Super easy to work with, and seamlessly integrates with other systems. Cons From the user's standpoint, I did not encounter any issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PM Pippa M. Knowledge and Training Coordinator Apparel & Fashion ### "Protects our data and yours!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 August 31, 2023 Pros Started using this regularly when we began to work from home and were not connected to the secure network by default. It is a really secure and simple way to manage access to ensure only authorised users can access sensitive information and areas, even if an unauthorised user has accessed their laptop. Cons It can be tricky to pair with older phones. Also if the phone the ID is linked to is lost or broken to a point it's not usable, it can be difficult to authorise a new device for pairing without support from IT. I understand this is for added security, but it does impact the user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Shannon S. Workday Consultant Information Technology and Services ### "Good Authenticator, Variety of Uses" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 29, 2023 Pros There are lots of different authentication apps out there. Ping Identity is great for letting you have multiple authentications through different organizations. I currently use Ping Identity for three different organizations. It also is fairly customizable on how the organization want to use its authentication. The different organizations I have use it for varying degrees of multi-authentication. Cons The interface could be more aesthetic. There have been a few instances where the ping to authenticate takes a few minutes to come through. Switched from [Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Engineering Team Manager Oil & Energy ### "Une solution pour la sécurisation des accès numérique très pratique !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 January 21, 2023 Un très bon moyen pour une société de sécuriser les accès à ses plateformes; simple d'utilisation. Pros Un seul logiciel, un seul identifiant pour accéder à tout type de plateformeEmpreinte digitale sur mobile permettant d'ouvrir les plateformes facilement Cons Serait-il possible de dévérouiller un identifiant permettant d'accéder à toutes les applications liées; sans répéter l'action à chaque identification dans l'heure qui suit ? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TR Thea R. Customer Service Representative Outsourcing/Offshoring ### "PING ID: A guide to efficient Data Security" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 6, 2022 Pros After the pandemic and lockdowns were at place already, one crucial step into transitioning to a WFH set up is how you'll manage and protect Data Security. With how our company responded it is really phenomenal and this platform made it possible for us to keep our job and clients data safe for almost 3 years of staying at home and working over the same tools. The 2 factor authentication and the tandem between our company's partner domain which is with okta. It really helped us connect, navigate and persevere even while staying at home. I gladly recommend this platform for company's who aim to mobilize working from home and still protect their client's privacy. This could also be a great individual help for freelancers and workers who aim to secure their data at home. Cons I think one aspect that they could integrate from this platform is by using it as an individual app for freelancers and marketing it not just on big outsourcing areas but also with startup small companies which needs an extra layer of help for data privacy. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EK elena k. manager Computer Software ### "The best Multi-Factor Authentication solution " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 6, 2022 Pros Ease of installation, reliable MFA solution Cons No cons it's been amazing software for our users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Sara M. Delivery, associate Human Resources ### "Straightforward and Reliable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 28, 2022 Ping ID is very easy to use and to configure on every device. It secures your accceses in a fast and simple way. Pros Ping ID offers many ways of authentication. The thing that I like the most is that you can download the app both on the laptop or on your smartphone. It's very easy to use and it's very fast. You can use a code, your fingerprints or your face to authenticate yourself. Cons Change the authentication device should be easier and there should be a way to change immediately the device in case you have lost access to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NW Nan W. Consultant Information Technology and Services ### "Solid products for identity management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 19, 2022 Pros Very easy to set up, the installation is straightforward. Cons The documentation should be more contain more details. The Oauth configuration in PingFederate is complicated Alternatives considered [Okta](https://www.capterra.com/p/119653/Okta/) [ForgeRock](https://www.capterra.com/p/131061/The-ForgeRock-Identity-Platform/) Reasons for choosing Ping Identity More functions, on-premise deployment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Shaurya G. Software Developer Intern Computer Software ### "Reliable, easy to use SSO tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 21, 2022 Pros Offers Face ID integration Gives multiple options to authenticate Cons Sometimes faced sync issues specially in offline mode Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131419/PingOne/reviews/) Popular comparisons [Okta vs Ping Identity](https://www.capterra.com/compare/119653-131419/Okta-vs-PingOne) [Auth0 vs Ping Identity](https://www.capterra.com/compare/131419-154900/PingOne-vs-Auth0)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)