Zoho

Zoho Survey

4.5 / 5 181 reviews

Who Uses This Software?

Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business


Average Ratings

181 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
    See pricing details
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/creator/automation.html
  • Founded 1996
  • India

About Zoho Survey

Zoho Survey is easy-to-use online survey and questionnaire building software. Our features are scalable to suit yourneeds, with everything essential to create surveys, distribute them, and analyze responses.Survey panels are also available, if you needdata from specific demographics. Informed decisions are just around the corner.Learn more about Zoho Survey at https://www.zoho.com/survey/.


Zoho Survey Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Embeddable Survey
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Zoho Survey Reviews Recently Reviewed!


Zoho Survey Review

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the rich features and user friendliness. It does not require higher IT skills on the side of the users. Easy to setup and easy to use. The interface is simple and easy to navigate. It was perfect for what I needed. Good in user experience the tools are awesome you can use as much as you can of the available ready to use templates Like that it allows me to sync to my crm and syncs. Allows me to gather info without having to mail paperwork to my clients

Cons: I least like the fact that I cant copy together two surveys questions I have to add all the elements by hand In order to view individual responses to open-ended questions, I have to view the respondent 39; entire response. Software interface is a little clunky and take some getting used to. The paid version does not improve the interface. Design could be more fun to help your users to end survey. A fun desing has less close rate. Features and options still cool

Capterra-loader

We use Zoho survey to sample our client opinion.

Jul 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We use Zoho survey to conduct easy and fast surveys among our clients and customers. It is intuitive both on the business side( organizations) and on the customer side(survey recipients).I love its mobile approach ,which is very important because majority of survey respondents answer our surveys from their smartphones.
I like the integration with Google drive ,which has made it possible to save data from Zoho survey on Drive ,allowing easy access to it from anywhere and at anytime in the future for reuse.

Cons: Zoho surveys hasn't got the most modern of user interfaces. From experience, I have learnt that survey respondents can choose to continue or discontinue a survey just because of how catchy or unattractive the survey page interface is. Zoho needs to work on this shortcoming.

Excellent, so easy to use

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Simplicity, its easy to use. Has every option that one needs. Its easy to integrate with zoho crm. It has also saved us a lot of money by enabling us to work with less staff.

Cons: Limited background template layouts. Cant control tile layout. Surveys don't have file folders it makes it hard to locate older surveys.

Overall: We are able to tie surveys into our website, email, text messages, etc...

Capterra-loader

Another excellent software that interpenetrates work functions creating combined strategies

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Our Human Resources Manager made this software available as a tool to exchange ideas among workers generating an excellent work environment as they take the positive and negative things that happen in the workplace to enhance management Zoho Survey offers a comfortable interface to design the accounts, leaving very positive results in our company

Cons: Like other programs of the Zoho company, we do not find negative characteristics to be highlighted. We believe it is pertinent to evaluate this software positively

Overall: Zoho invoice, use it in group spaces and work teams will exponentially improve your productivity and participation. Buy it you will not regret it

Great and cost effective alternative to other more expensive survey solutions

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
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Pros: I love how quickly you can be up and running with this service. They make it very easy for anyone to design a form/survey and begin collecting results. I attend a lot of seminars and conventions where I like to collect results without delay, so the offline collection option is a huge benefit for me. It allows me to print out the survey to physically hand to people, which they can fill out and leave with me, and then I can enter the results online when I get back to the office.

Cons: I wish their prices weren't so high for a starter package. Once you outgrow the free version you have to bite the bullet and get the standard version, which has a TON of features and limits that I would never hit, but I still have to pay for them all.

Overall: An easy way to send and receive surveys and results, including offline surveys too.

Very easy to use. Create surveys in very little time.

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I love the ease of use and the large amount of ways you can query the survey results. Nice field types. I was able to create a nice survey with questions that appear based on how the user answers the questions.

Cons: None, but I would like to see the Deluge scripting added for more fine tuning of the way the surveys can be manipulated based on how the questions are answered. I would also like to see the ability to add sections and page breaks. Zoho Forms has the option to save the form and let the user resume with that form later. These features would be a nice for Zoho Survey and also Zoho Forms. Note: The competing software also does not have these features but since Zoho is the best, why not make it even better?

Capterra-loader

Simple! BEST! MindBlowing!

Dec 12, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very simple to setup
Very cheap compare to other surveys in market
We have used this tool along with Surveymonkey in initial stage of our setup and results were mind blowing and it is very very cheap.
BI reports, Compatibility with Google drive and Reports too good
Best embedded code and integration with shopify as well.

Cons: They should have more templates for design which is missing I feel.
More features needed if we have to make complex surveys with page logic.
Email confirmation after survey submitted - they can introduce new template and integration with other mail box like gmail and hot mail, now they only have zoho mail configured

Overall: This is cheap survey tool and can be used for small surveys for your product and initial stage of your organization growth and success track.
I would recommned this as I personally like it

Excellent experience. Excellent customer service and a very good product.

Jul 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I have looked at several survey programs both for ease of use and sophistication of the program. I found Zoho to be the best of the bunch, even better than several more well-known programs. It is very easy to construct the questions and as a person from the market research industry, the flexibility to construct questions and their logic is very good. It is not the most sophisticated software I have run into, but it is by far the best value considering price/performance.

Cons: What the best online survey programs have that I can't find in Zoho is the ability to call up the next question on the basis of an answer in the previous question. As far as I can tell, Zoho is a static survey program and the survey looks like a paper survey rather than a dynamic online survey. But - if you need a survey that looks like it could have been developed on paper, Zoho is the survey program for you. Since I am in a trial version, some functionality may not be available to me.

Overall: A well-constructed survey that does everything I need it to do with minimal learning curve.

Capterra-loader

¡Excellent applicatio if you want survay looks great!

Jun 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an application that allows you to make accounts of all kinds regardless of the category of your business or what you do, the most interesting thing for me is that I can synchronize it with the CRM and Zoho in an easy and fast way, allowing me to have a preview more Complete and detailed surveys of my clients

Cons: It does not allow me to put images to make surveys of a product and my client can see or remember what product it was. On the other hand, I feel that they should add more templates and that they look a bit more modern.

Those that are currently available I like but I think they can improve that part a lot even.

Overall: easy to use, you can syn with zoho crm so for me that is SUPER!

AT LAST FOUND A GOOD SURVEY SITE

Sep 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: The site is very easy to use. I woul like to reccomend as all features are there which were desired by myself for my survey till now. I had prepared my survey easily with diffrent options.

Cons: The problem that i faced was in changing the question type in editing option. I had to delete the question and then to insert new question as desired type. star rating in row with different ranking was not able to locate.

Simple to use and highly efficient

Feb 13, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I liked the offline survey feature. Also it was easy to create survey because of variety of question types. It was easily sharable as well which made my life simpler. It also gave the google integration option because of which i could access the survey spread sheet from anywhere.

Cons: The interface could be more user friendly. Also the window while setting logic can be made simpler to understand.

the software does the job it needs to do.

Dec 31, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it works! and does the job it needs to! The free version is sufficient for simple surveys. The paid version allows greater data volume and more complex surveys.

Cons: software interface is a little clunky and take some getting used to. The paid version does not improve the interface.

Overall: I was able to send simple surveys

Very easy to use.

Mar 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: This is a free, very easy to use survey engine. It automatically combined my survey respondents information which was great. It also allowed me to send the responses to an excel spreadsheet that I used to further my research.

Cons: I wish there was some way to upload a file of questions for my survey. I already had them typed up and then had to retype them into Zoho's software.

Is good... Could be better

Jul 09, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Zoho Survey is easy to use in order to make the surveys and to look back at the responses. I found the survey editor easy to use.

Cons: I didn't like the fact that it is very costly to make a survey and that you had to subscribe and pay money in order to use it after the free trial, even when you are not using it for business or other money making surveys.

Perfect and fully functional data collection tool for our purposes.

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is an easy to use tool. Creating surveys is intuitive. The flexibility in response options is impressive. I haven't had much time to assess the reporting but I have confidence it is excellent as well.

Cons: So far, I have no complaints. I would have liked the trial period to be a little longer as I haven't been able to gain much buy in to date.

A must use if you use Zoho CRM

Sep 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Like that it allows me to sync to my crm and syncs. Allows me to gather info without having to mail paperwork to my clients

Cons: Could be less expensive because Im not a heavy user but need more questions than the free version should discount if using other CRM apps

Using Zoho Survey is a great experience and easy to use

Feb 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
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Pros: I really like the huge amount of question varieties as well as the easy use of Zoho Survey. The UI is nice and easy to understand. With the customized background, you are able to make your individually survey.

Cons: Question logic for Matrix choices would be great to have. It's a good tool overall. No other improvements are needed.

Top Dog for Surveying your Clients

Aug 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to setup and easy to use. The interface is simple and easy to navigate. It was perfect for what I needed.

Cons: The only con that I can muster is the price. I really only need the site for a trial and I would like more responses without having to go annual. If the this product works well for me then I would consider going annual.

I used zoho for a school project and loved how easy it was to use!

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: It was so easy to use...I was having trouble finding a website that could help me build a survey for a research project but Zoho was by far the easiest and most impressive site! I will definitely be recommending it to my classmates from here on out.

Cons: I really couldn't find anything that I really didn't like. Everything is very easy to navigate. Maybe to have more suggestions on what to include in surveys. I felt kind of silly with some of my rating questions and would have loved for some professional suggestions.

A very user friendly app for building surveys!

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Even if you know nothing about the survey software Zoho makes it easy for you to follow through and understand how to build your survey.

Cons: There need more options for month to month subscription. Also there should be more payment options for local users outside western countries or China to use (I'm talking about Africa here).

easy simple and very useful

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: good in user experience the tools are awesome you can use as much as you can of the available ready to use templates

Cons: i have face only one issue while writing my survey is that the program is not fully supporting Arabic language. especially when it comes to full stops question marks. it goes to the wrong side of the page

Excellent

Oct 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I first made the survey, I found it extremely useful and user friendly. Even I started making survey but it was quite easy to make questionnaire.

Cons: The trial period is too short to really know the application but I am sure everyone will like it after using the survey. But please give the trial period a little longer.

Good plateform for survey

Oct 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho survey is easy to use and customize interface as per my need. I have used many online survey platform. However, ZOHO survey is the best ever....

Easy to create your own survey, customize it, and send it.

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Features all exactly what you need, and also you can customize your survey so you can brand and colour it. Answers are presented in a summary, so you can quickly analyse your scope

Cons: Design could be more fun to help your users to end survey. A fun desing has less close rate. Features and options still cool

psychological evaluation survey

Apr 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use and unlimited number of survey participants. Our staff was able to design, upload, and manage the psychological evaluation survey tool.

Cons: We cannot figure out how to create a desktop application that will help manage the surveys. The program operates extremely well otherwise.

Everything in one place

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was amazed to realise that Zoho is a integrated system that combine everything from online data collection, to automatic data entry, to statistical analysis, the range of features provided makes Zoho Surveys a one-stop-shop that suites all requirements for students.

Cons: Pay info comes rather later and the payment modes are limited and excludes those with no access to online payment through cards

Overall: it is straightforward and goes beyond collecting data, to also analyse and export data to a number of formats

I have found this app very user friendly

Apr 04, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: In a very short time I got my survey setup an ready to use. The interfase is quite easy and it is almost everything I need to do the surveys I need.

Cons: I would like to see a way you can change the character to bold in the edit mode. Also would like to see the reporting giving more options.

So far, so good.

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, anyone in your organisation could easily pick this up. Also, the Zoho surveys offer your way more features than other survey companies.

Cons: I wish that I could change to formatting of the numbering. When you open our survey on a phone, you have to scroll all the way over.

fantastic and easy to use

Apr 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love all of the options for questions and how specific you can be. I love how just typing in a link gets the users to my page so easily

Cons: I really don't want to pay for it. Every survey program makes you pay and its bad. I don't think you guys have anything to improve

Found Zoho by Lucky Accident

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a well thought out software that grows and adapts to your company needs. I began using the CRM tool to reduce cost from a pushy competitor and I could not believe how many tools were available. Great for any small to medium business.

Cons: I wish I had discovered this sooner. Before Zoho survey, and CRM, I used various software and had to keep track across multiple platforms that were not communicating with each other. This solves all those issues.

ZohoSurvery really easy to use

Feb 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Lots of question types. Easy to score answers. Multiple ways to follow up with respondents.

Cons: Email triggers only allows you to set up one condition per email trigger. Adding more than one condition to better filter email triggers would get the app 5 stars

Its been great and streamlined!

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use all the tools are right on the screen and it even has rules so you can make questions hidden if another question has not been answered!

Cons: I least like the fact that I cant copy together two surveys questions I have to add all the elements by hand

Good

Oct 17, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Helpful for online quick survey. User ease of operation ;. Simpler to understand. Quick link sharing Simple & easy to access

Cons: Contents are blocked in business environment Should be available on all sites Said to spam risky from technical point of view

Everything in one place

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the rich features and user friendliness. It does not require higher IT skills on the side of the users.

Cons: limitations of trail version were not know early, I would love Zoho to include payment through bank since online payments is not available to everyone

Good Survey Tool

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use Zoho for a lot of other things, so I figured I'd try out this tool. I like that Zoho gives you a ton of different survey templates to start out with. Surveys are easily customized, and I like that you can preview how the survey looks on tablets and mobile devices as well as desktop PCs.

Cons: I haven't come across any real problems, but if I had to say one it's that Zoho has been a little slower updating the interface of this site compared to other Zoho sites.

Very intuitive interface with all necessary features

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho has managed to include features like piping logic, ranking, and report generation without cluttering the interface for users.

Cons: In order to view individual responses to open-ended questions, I have to view the respondents' entire response.

review

Sep 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is easy to use and the results are tallied up into a pie graph so you can clearly tell what the results of the survey are.

Cons: I need a longer trial, using it for a school project. but am definitely thinking about upgrading and paying

Zoho is great!

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Survey, SEO and Integration are exceptional. Easy to navigate, fast flowing and comprehensive. Great product!

Cons: The theme design of the survey section within Zoho could be more advanced and gives you little options to work with.

Great

Nov 15, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy and fast to use. works in every country and it is immediate to understand. really good features.

Cons: The period of trial is too short, in my opinion. Impossible to add pictures in the survey, not as easy as in other websites.

Easy to use and feature rich survey tool

Feb 18, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I loved the Offline Surveying feature Logic Jumps Number of question types Tablet/Mobile compatible pages

Cons: User interface could have been better. Some times it gets extremely hard to put things together. Nothing more.

Easy to use

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I find the Reports are very good and being able to export to many different types of formats is helpful.

Cons: A little pricey I think for the service. I have to admit that the service is great and easy to use, just the price.

Excellennt and recommended

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is an intuitive survey builder. I particularly like the ease with which I could preview the survey and then return to edit mode. First time I used it, I got exceptionally high response rate from my target audience. It is very easy to copy and modify existing survey to similar yet different topic. its quick and easy to use, and works really well on mobile as well as laptop

Short experiance with Zoho

Nov 08, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I find Zoho very well organized and extremely easy to use, there are all types of questions and within minutes you can write complete survey I am pleased with the instant preview screen with all types of devices as the production is usually with the PC and many answer using their mobile phones, there are many themes which can give the survey special flavor going along the company theme .

Cons: I did not see place for pictures, and probably area marking, probably grammar check up could be an addition

Excellent service. Very easy to use and includes many helpful functions for analyzing your questionnaire results.

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Extreme ease of use. Developing a questionnaire took only minutes. I liked how easy it was to find the results, do crosstabulations, and find frequencies in results of data. Very convenient and well organized set-up.

Cons: I did not like how when a new response is submitted, it becomes the new first response in the individual responses section. I feel that It should be ordered from oldest responses to newest responses, or offer the option to change that order. This option may already exist but I was unable to find it if it does.

good

Oct 21, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: good and every thing i liked the app ita quiet usable and free at first and for scientitic studies its quiet reliable i liked it

I like Zoho for its easy to use and make me to enjoy my surveys.

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The automatic creation of charts as respondents complete the survey is an amazing feature as it cuts the job of exporting the data into other formats like excel and run the analysis.

Cons: There is not much I can say as a weakness for now, however continuous improvement to make customer experience more memorable is key for sustainable growth of Zoho.

Was easy to navigate and use! Helped to create useful survey with intensive questionnaire

Sep 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: It has a lot of additional functions and possible customization of survey templates. Easy and quick to create desirable surveys.

Cons: It has some default when customizing survey Theme - when you slide on choices they turn white, which is quite irritating for the replier who wants to see the answer

Great tool for survey with branch logic

Aug 22, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: 1. The tool is intuitive and it is very easy to adjust
2. There are great possibilities for branding
3. Results can be exported in different formats

Cons: 1. The Design is little bit outdated, not that beautiful as Typeform, for example
2. When there are great possibilities for branding the survey, there are no possibilities for beautiful visualization of results. So there is need to use another tool.

Overall: Using the tool, helped me to conduct a survey for the clients as we didn't have a build in tool.

outstanding

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The general data reports, The graphs and charts are outstanding and the easy to convert to csv, worksheet and .pdf files features for further analysis.

Cons: More themes should be integrated, since the data are being used for different purposes, hence the survey should portray same

great, its user friendly and fin to use and the options available are plenty. it makes life simple..

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: the ease of use as it is very friendly. Provides various alternatives to choose from and helps in analyzing the data

Cons: the quality of the image that a user can add at the end of the survey is not good at all. tried everything but the picture is always distorted

Overall: data analysis and reading