Zoho

Zoho Connect

4.5 / 5 34 reviews

Who Uses This Software?

Freelancers, Large Enterprises, Mid-size Businesses, Non Profits, Public Administrations, Small Businesses, Enterprises, Educational Institutions, Startups.


Average Ratings

34 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $0.50/month/user
    See pricing details
  • Pricing Details
    $1/user/mo -1-100 users $0.8/user/mo -101-500 users $0.5/user/mo for 500+
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/creator/automation.html
  • Founded 1996
  • India

About Zoho Connect

Zoho Connect is a team collaboration app, that unifies people, resources, and the apps they need. Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick.With Zoho Connect, faster communication and better collaboration is guaranteed.


Zoho Connect Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management
  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Activity / News Feed
  • Advertising Management
  • Blogs
  • Event Calendar
  • Group Management
  • Messaging
  • Photo Management
  • Privacy Options
  • Tagging
  • User Profiles
  • Video Management

Zoho Connect Reviews Recently Reviewed!


Amazing Project & Team Management in a simple tool

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This product is a cross between Basecamp, Trello and an intranet tool. Although it is presented as a social media tool for business, I don't think that does it justice. You're able to create user groups with different permissions to lock down access in any way you like, there are forums, calendars, kanban boards for tasks tracking and assignment, file management; and one of the greatest features is the ability to use the intranet part to create manuals and resources for internal use. For small teams, you could manage a whole business on this.

Cons: For me, there really isn't anything to like about this. Integrations into the wider Zoho suite are welcome, and Zoho continue to build on this, so the faster the better.

Overall: Super simple way of working which fits many of the staff.

This is Why Zoho Connect is the Best!

Jun 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Zoho Connect is a collaborative social networking solution that is very useful to any type of business. It is an effective communication management tool.

Pros: This software gives people within businesses of all sizes the freedom to share ideas and collaborate with colleagues real-time. It offers the benefits of a typical social media site which allows to like, comment, share ideas, conduct discussions and more.

Cons: It supports a number of languages but not all. Other that that, it works amazingly! It is simple and easy to use.

Very Good Helpdesk

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: Very simple to use and has made it very easy for all of our branches to be able to get their issues submitted to our IT department quickly. Makes it more manageable rather than getting hundreds of emails with IT issues.

Cons: Can't really think of any cons for this software. It works the way it should and is simple enough to use.

Great work. Easy to roll out within an organizaton

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Social media style communication
2. Reduced Internal Email communication
3. Ability to track tasks
4. Event calendar
5. Connect with 3rd party tools

Cons: 1. Task management module can add more features to it.
2. More module customization is required to tweak the application as per the company needs.

Overall: We started using it as our internal communication tool. All org communication is made on this, instead of emails. More frequent communication is possible with employees because of social media style platform. The Kanban style task management also makes it easy to handle tasks.

Very great program

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It makes connectivity much easier and efficient than before, reducing waiting times and work hours. The program connects you to as much people as you can and allows you to properly work with them wherever they are. It has many different features and not all of them are the "advanced type". The program gives you the chance to create a virtual work space that definitely helps you increase you productivity as an enterprise. Is specially useful for companies where people tend to work separately.

Cons: I'm not sure if adding too many social networks to the program is efficient, since it increases the possibilities of distractions. I must say, however, that I have never felt like this program was letting me down.

Overall: We use it at work to make virtual teams of work and, thanks to it, we have increased our methods and we now are more efficient and we finish the tasks sooner than before.

Yo! Yo! get Zoho... Connect & more!!

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It's also probably worth a mention the cost is less than /user/mo. AND they give us 2mos. free for subscribing annually. If we weren't so Windows heavy I feel like we could move from MS (Office365) for email, our calendars, & more, wishing we could further integrate with their solutions for ZohoMail, et al.

Pros: One of the best in class solutions. I've often used SharePoint (who hasn't) as a project collaboration tool. Zoho Connect makes it so much easier! Rather than a file sharing tool spun into an Instant Messenger, Zoho Connect is a device agnostic communication platform truly driving productivity.

Cons: What is their NOT to like? Maybe the logo...the toddler like A,B,C building blocks don't exactly scream "Enterprise Solution" :) Book-cover aside, on its proverbial-pages, I find it to be a feature rich & my team never has to worry about how/where/when they can access the tool.

Capterra-loader

Zoho connect is a perfect tool that has made connectivity much easier and faster

Aug 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users.

Cons: I haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation.

Fan of Zoho Connect!

Aug 04, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: We use Zoho Connect for our daily discussions at: https://www.egg3.eu
It's very practical and continuously improving. Most of all the customer service is great, as usual with Zoho!

Layout not perfect

May 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Functionality wise, its good and got all the features. Definitely good to use as price is affordable.

Cons: Quality on graphics are not good, and the way it helps to navigate is still confusing. Little bit have to improve.

Capterra-loader

Great I use it in my work a lot

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I use zoho's mail, in order to have my work mail appart from my personal mail and it works great. It also let's connect the work mail to my personal mail so I know if there is something imporant when i'm off work.

Great for Collaboration

Mar 08, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Make's it easy to stay connected to co-workers from anywhere with a signal. Real-time chats with ability to send images and utilize all the standard features from any normal messenger client.

Cons: Not a great API for integration with other home grown software. Not able to link in and integrate with other business applications.

AWESOMELY COMPATIBLE!

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: Zoho Connect is so easy to use and it's compatible with everything, my calendars, emails, social media and more. It's very efficient being able to just go to one place for all my communication needs.

Cons: Group conversations get a little annoying, I would like there to be a "do not disturb" option for notifications, etc.

Capterra-loader

Horrible Support, not reliable or responsive, application has issues, very buggy

Nov 07, 2017
2/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Has potential, great user interface. It truly has a lot of would be great features, looks great but it falls short due to poor technical support and software issues. Too expense for having all these issues.

Cons: Very buggy and their custom app is not reliable. Wouldn't put any important information that your business relies on in this app, you can lose your info. very easily. There is no sense of urgency on the part of support and they are not very effective either. Not really business friendly. This app is not ready for the business community.

Overall: none

Business social network

Mar 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way you can maintain communication, organization, projects and everything related to the company is excellent. For a growing company, this is a good choice.

Overall: The truth is that with the free version, it has a great scope to try with many users (unlimited). One other limiting but very complete.

Zoho

Mar 14, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Great features, but difficult to set up and lacks of documentation

Pros: Great value for your money

Cons: Difficult to set up. Lack of documentation.

Endless Possibilities with Zoho Connect

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Zoho Connect is extremely useful.

Pros: I like that it works just like other social media networks. It allows people to share ideas, disseminate information, post and leave comments.

Cons: It's one great software. Can't think and haven't encountered anything bad with this one. It works the way it should.

Zoho is Great

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible, featured packed solution for our business. We utilize Zoho to communicate throughout our organization and are very pleased.

Awesome!

Feb 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Been super happy and it's been really easy to use with absolutely no problems with it. Hope to keep using it for a long time

Oct 13, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Oct 08, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Not my first choice

Dec 14, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Great for channel communication in real time, using Feeds. The Groups was a great space for collaborative work.

Cons: I've used Zoho for 6 months, however the team did not respond very well to it. They didn't find it to fit in with our work culture and approach, actually we choice a different platform. I'd be happy to review this in a year though as I think it has great potential.

Capterra-loader

Great work/social connecting service

Dec 06, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the flexibility of the app. Absolutely adore services like forums, RSS feeds, groups and app builder. There is so much that Zoho connect has to offer.

Cons: Web application is great, but the app version of connect is not the best. Very buggy and old fashioned, needs a big overhaul.

Overall: Helped with networking and group-thinking in workplace.

Customize to meet your needs

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is a very adaptable product. My colleague and I both use it and she is sales and I am marketing so we are coming from two completely different angles.

Overall: I am able to organize requests from various stakeholders, categorize them, schedule follow-ups, and document conversations/collateral all through the same platform.

It's the New Company Water Cooler!

Dec 15, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I love Zoho Connect. It's social media meets the modern day water cooler. Our team can collaborate, promote job fairs, tailor pages to the viewer's needs. I love it.

Good platform for content management within teams!

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Great tool for company content management and communication. Keeps everyone in tune with projects and deadlines cause everything is streamlined within the platform.

May 21, 2018
5/5
Overall

Jan 15, 2018
5/5
Overall

Dec 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

May 15, 2017
5/5
Overall

Middle of the Road

Nov 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I installed Zoho at the request of a colleague of mine, as he uses it primarily for the remote access feature. After poking around on it, I found that I wasn't incredibly impressed by any of the features. In my personal opinion (take what you will from it), it adequately performs all of the services it offers, but fails to stand out as being better than any other company that provides the same services.

Feb 02, 2017
1/5
Overall
1 / 5
Features & Functionality
1 / 5
Value for Money

Oct 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Jul 12, 2016
5/5
Overall

Jun 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money