# Zoho Connect Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zoho Connect Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more.

Source: https://www.capterra.com/p/131427/Zoho-Connect

---

# 

 Zoho Connect Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zoho Connect

## What is Zoho Connect?

Zoho Connect is a modern intranet solution and employee experience platform that unifies people, resources, & the apps they need. With Connect, users can hold real-time discussions, share ideas, create collaborative team spaces, recognize & appreciate each other's work, manage work plans, build a knowledge base, publish customized apps, contact the right people, manage schedules with events, & more. Connect also provides a community option to collaborate with partners, clients, or other players.

## What is Zoho Connect used for?

[Collaboration](https://www.capterra.com/collaboration-software/)[Productivity](https://www.capterra.com/productivity-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Top alternative

Featured

Overall rating

Based on 73 user reviews

Reviews sentiment

Positive

85%

Neutral

11%

Negative

4%

Starting price

$1

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zoho Connect?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zoho.com/&name=Zoho Connect)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zoho Connect

4.3 (73)

VS.

[4.7 (24,098)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$1

Per User, Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (66)

Ease Of Use

4.6 (22,653)

Value For Money

4.1 (56)

Value For Money

4.5 (15,226)

Customer Service

3.9 (54)

Customer Service

4.4 (13,489)

## Zoho Connect alternatives

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.5 (88)](https://www.capterra.com/p/129326/Axero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.2 (989)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

File Sharing

4.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Public or private sharing of digital files such as documents, audio/video, images, and more

Content Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Document Management

3.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Full Text Search

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Knowledge Base Management

4.0 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Real-Time Chat

4.3 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Engage in direct, instant messaging with customers, users, etc.

Zoho Connect 66 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Record and edit recorded audio and/or video

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Track and manage schedules and meetings via an integrated calendar

Create and manage digital catalog of products/services with their details, specifications, and price

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Protect sensitive data for digital privacy

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Search for specific words or phrases within a document or database

Organize and edit a group of people's policy and members

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Ability to chat online in real time

Collection of images, videos and other digital content that can be used

Access software remotely via mobile devices

Manage and support multiple languages

Allow users to create, edit, and sort multiple notes

A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc.

Adjust communications based on previous interactions or personal preferences

Share and present designs

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Preview and make real-time changes in the web content

Engage in direct, instant messaging with customers, users, etc.

Notifications that are delivered to users as soon as an event occurs

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Market event via social media tools

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Allow multiple team members to edit and work on the same document

Set up connections to third-party platforms to improve business processes

A digital list of items that need to be completed

Profiles of users providing basic information

Track revisions and updates made to files and navigate between different versions

Connect with meeting participants remotely over video

An extended application or connector that enables users to perform additional services with their current set of tools

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (64)

4.2

Based on 64 reviews

## Pricing

Value for money

4.1 (56)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/131427/Zoho-Connect/pricing/)

Enterprise - Internal Network

$1.00

Per User,Per Month

It includes:

-   10000 Custom App Records.
-   5 External Users Per Member
-   AD Integration
-   Company and Group Level Permissions & Moderation.
-   Custom Css
-   Custom Domain
-   Custom Logo & Favicon
-   Custom Profile Fields
-   Data Export
-   Events & Files
-   Feeds
-   File Storage Space of (2gb X No. of Users) Per Network
-   Forums
-   Integration With 3rd Party Apps
-   Manuals
-   Multiple Network and Group Admins
-   Network and Group Analytics
-   One-One Chat
-   Option to Enable/Disable Features
-   Tasks & Boards
-   Unlimited Channels
-   Unlimited Custom Apps
-   Unlimited Public and Private Groups

Ultimate - Internal Network

$3.00

Per User,Per Month

It includes:

-   10 Integrations
-   25 Users
-   3 Boards
-   3 Custom Apps
-   3 Groups
-   3 Manuals
-   Channels
-   Events
-   Forums
-   1 Dashboard
-   Peer-to-Peer Recognition
-   Configurable Workflows
-   Team Schedule
-   Scheduled Posts
-   Board Templates
-   Unlimited Video Conference Recording & Call Recording
-   Project and Member Workload Views
-   Task Dependency Logic

Enterprise - External Network

$115.00

Flat Rate,Per Month

It includes:

-   Feeds
-   Unlimited Public and Private Groups
-   Forums
-   Manuals
-   Tasks & Boards
-   Events & Files
-   Unlimited Custom Apps
-   One-One Chat
-   Company and Group Level Permissions & Moderation.
-   Custom Domain
-   Custom Logo & Favicon
-   Custom CSS
-   Multiple Network and Group Admins
-   Custom Profile Fields
-   Data Export
-   Network and Group Analytics
-   Integration With 3rd Party Apps

Value for money

4.1 (56)

4.1

Based on 56 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

Box](https://www.capterra.com/p/148766/Box/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (54)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (54)

3.9

Based on 54 reviews

## User reviews

Overall rating

4.3

Based on 73 reviews

Filter by rating

5(40)

4(22)

3(8)

2(1)

1(2)

Mentioned topic

Sorted by most recent

FK

FRED K.

Students' President

Higher Education

### "Airtime Free Limitless Connection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2024

Pros

Social media channels integrations. Agile file transfer and clips sharing. Rich-text editing and sharing. BIM persistent chats bots. Cloud docs and data security.

Cons

I'm a delight and contented software user, nothing to complain.

Switched from

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)

[Adobe Connect](https://www.capterra.com/p/203963/Adobe-Connect/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Boris B.

Information Security Officer

Internet

### "Quite OK but not good enough"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

April 27, 2023

We tried to run company policies, employee handbook, technical documentation, operational planning and other things here. But even the content of an employee handbook is testing the limits of Connect.

Pros

Task Management and Sharing features work quite smoothly and fast. I see improvement for checklist functionality within tasks (give more options of appliances like in Autopilot). Sharing feature is almost perfect.

Cons

The rigid layout and structure. Manual topics are cut off in the tiny menu bar even for short chapter titles. Nothing here is dynamic or can be configured. Text formats are unchangeable (according to feedback by support on a ticket). Huge headers, tiny paragraphs. Linking, structuring and looking up information within feeds and manuals is not working well. Tagging is almost useless as it is a personal setting only, it should help to flag information for others. I'd like to see options like auto-linking terms (TiddlyWiki) or creating index/sitemaps. Connect is too limited to cover the needs of information even for our small company (<50). But currently it's the only co-lab "web-content/HTML" based tool in the suite. That's why we have to resort to classical word processing format in workdrive, which is even less helpful for interlinked information.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Editor de videos y project manager

Marketing and Advertising

### "Zoho Connect la mejor herramienta de colaboración y comunicación con tu equipo"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2023

En general Zoho Connect es una buena opción para empresas que buscan una plataforma de colaboración y comunicación en línea para sus equipos. Además lo más recomendable es buscar un partner premium de Zoho para que te ayude con el proceso de implementación y formación de la plataforma.

Pros

Lo que mas me ha gustado es que los usuarios pueden crear y participar en foros para discutir temas específicos relacionados con el trabajo, pueden enviar mensajes y chatear en tiempo real con otros miembros del equipo y que se pueden compartir y colaborar en archivos y documentos en línea.

Cons

De momento me ha gustado mucho la aplicación debido a la facilidad y fluidez con la que te puedes comunicar con otros miembros de tu equipo.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jared L.

Business Development

Renewables & Environment

### "Looking for a companion platform to go with your exiting company chat service? Zoho Connect is great"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

October 13, 2022

Connect gave us a great platform to utilize with external team members where we could control the conversation and content shared easily

Pros

Live chat, content sharing, and the chat restrictions were all great features to use with our external partners

Cons

Adding new members to particular groups was often a challenge. We'd add them as new users in they system, but had issues with their ability to access the chat once they attempted their first login

Switched from

[GroupMe](https://www.capterra.com/p/233886/GroupMe/)

We were already using other Zoho software

Alternatives considered

[Slack](https://www.capterra.com/p/135003/Slack/)

Reasons for choosing Zoho Connect

Already using Zoho's platform

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FF

Fabien F.

Ingénieur

Computer Software

### "A éviter absolument"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 12, 2022

Très déçu par le produit. je ne recommande absolument pas.

Pros

Je n'en ai trouvé aucun. Mon expérience avait bien débuté, sauf que je n'ai pas bien paramétré les notification à ma première connexion... donc je reçois des mails indésirable.

Cons

On ne peut pas récupéré son compte. Lorsque je demande à me connecter il me dit de scanner un QrCode, lorsque je scanne le QRCode, le navigateur sur mon téléphone sort une erreur !!! page inexistante. BREF DE LA DAUBE.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SK

Sumeyye K.

Human Resources Specialist Assistant

Logistics and Supply Chain

### "Good!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 9, 2022

Pros

It makes our communication with my friends incredibly easy. We like its simple interface. fun to use.

Cons

Interface speed is a bit slow. Sometimes the app crashes. customer service is not helpful.

Switched from

[Webex Suite](https://www.capterra.com/p/237272/Webex/)

[Freelo](https://www.capterra.com/p/168910/Freelo/)

[Slack](https://www.capterra.com/p/135003/Slack/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JR

Joachim R.

Manager

Public Relations and Communications

### "Ça aurait pu être un bon produit, mais il n'y a pas de support!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

August 18, 2022

C'est vraiment dommage, car nous aimions ce produit que nous avons bêta-testé et utilisé à une trentaine pendant 7 à 8 mois. Le problème c'est le support qui a totalement absent. C'est incompréhensible. Beaucoup d'énergie dépensée pour rien au final.

Pros

Belle interface, ergonomique et puissante.

Cons

Les fonctionnalités comme les App n'ont jamais fonctionné sur la version réseau externe. Il y a des bugs inhérent à Zoho et le support pédale dans la choucroute.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Janardhan P.

Ceo

Farming

### "Team Interaction Tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 16, 2022

Pros

I got this tool when I subscribe to the Zoho one subscription. This tool made me easily interact with my teams and share documents and follow them closely. This tool increases my employee's productivity in hard times(pandemics). It connects all of us easily.

Cons

The price for only this tool little higher as compared to others. Need slight changes for business needs as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SD

shanti d.

Design Engineer

Architecture & Planning

### "All in one application"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 21, 2021

My overall experience is very positive . Its cheap, effective and easy to handel. No need to train your new employee . They can easily adopt it.

Pros

This application support multi-Platform. It means it work like a bride and connect our all app in one. It provide you a feature to set priority base on user need. It has feature to provide customization according to users and the advance search feature is very effective and you can easily fine all your file in according to file formate, name etc

Cons

Previously I have got many error issue during integration of our cloud and zoho connect but it was solved later. Apart from that nothing else.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Fadiah R.

Human Resources Assistant

Banking

### "Zoho connect helps with communication and productivity"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 3, 2021

Pros

Zoho Connect concept provides comprehensive coverage throughout the whole journey. For me, I can speak well with a specific group, maintain focus, and then follow-ups with relative ease. It's straightforward to use. It draws everybody together totally fulfills the requirement.

Cons

There are several subcategories that I am presently researching and want to continue to do so. Other Connection applications may be more appropriate for my final goals in some cases. I am an equal opportunity opportunist when trying out new and different methods of doing things. I'd pull in the additional subcategories and have specific items display for particular people and situations.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131427/Zoho-Connect/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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