Zoho

Zoho Connect


4.5 / 5
45 reviews

Who Uses This Software?

Freelancers, Large Enterprises, Mid-size Businesses, Non Profits, Public Administrations, Small Businesses, Enterprises, Educational Institutions, Startups.


Average Ratings

45 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $0.50/month/user
    See pricing details
  • Pricing Details
    $1/user/mo -1-100 users $0.8/user/mo -101-500 users $0.5/user/mo for 500+
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/creator/automation.html
  • Founded 1996
  • India

About Zoho Connect

Zoho Connect is a team collaboration app, that unifies people, resources, and the apps they need. Users can share ideas, hold real-time discussions, contact anyone in the network, create their own apps, build their knowledge base, manage their work plans, and also access apps designed to make team work easy and quick.With Zoho Connect, faster communication and better collaboration is guaranteed.


Zoho Connect Features

  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management
  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Cataloging/Categorization
  • Collaboration
  • Content Management
  • Decision Tree
  • Discussion Boards
  • Full Text Search
  • Knowledge Base Management
  • Self Service Portal
  • Collaboration
  • Database Creation
  • Document Creation
  • File Sharing
  • Notes Management
  • Office Suite
  • Presentation Tools
  • Project Management
  • Task Management
  • Team Chat
  • Activity / News Feed
  • Advertising Management
  • Blogs
  • Data Security
  • Event Management
  • Group Management
  • Media Library
  • Real-time Chat
  • Social Media Integration
  • Social Media Tagging

Zoho Connect Reviews Recently Reviewed!


Amazingly usable project management, business management tool, and repository

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is the most underrated product that Zoho provides. They also don't do a great job at explaining what it does, so I will.

Connect offers teams, a hub in which to run a business. This includes calendars, events, tasks, kanban boards, chat, files repository, manuals/documents, and a link for Zoho Creator apps to sit in. Any combination of permissions both matrix and hierarchical are possible with no limitation. You can limit access on a group or individual basis to anything you decide.

If you take the time, and learn to set this up the exact way you need, it will combine the power of Dropbox, Trello, Google Calendar, Slack and Evernote, all in one place. Furthermore, if you need something specific, then you can quickly create it in Zoho Creator and it will sit under a tab in Connect.

Cons: Nothing. I think it's fantastic. They could make it better by integration it into the other Zoho apps more, like Teamdrive.

Overall: We move the active phases of our projects into this app for management using kanban. We also use it to assign tasks to individuals, keep a company calendar, store commonly used files there, have a company manual, and it logs our chat on Zoho Cliq. It is currently the central hub of everything we do.

Very Good Helpdesk

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: Very simple to use and has made it very easy for all of our branches to be able to get their issues submitted to our IT department quickly. Makes it more manageable rather than getting hundreds of emails with IT issues.

Cons: Can't really think of any cons for this software. It works the way it should and is simple enough to use.

Amazing Collaboration Tool for Teams

Apr 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ability to create and assign tasks to different team members. I have integrated a zap to track my social media shares as well in the calendar view and it works amazing. The ability to interact in real time with team members is a great option as well, if someone mentions you inside of the platform you get a notification that is easy to respond too.

Cons: The learning curve was a bit steeper than expected and I found myself having to train every member of our team.

Overall: We moved to Zoho Connect form another platform specifically for the ability to assign and track tasks within the organization and it has been amazing.

Great work. Easy to roll out within an organizaton

Jul 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Social media style communication

2. Reduced Internal Email communication

3. Ability to track tasks

4. Event calendar

5. Connect with 3rd party tools

Cons: 1. Task management module can add more features to it.

2. More module customization is required to tweak the application as per the company needs.

Overall: We started using it as our internal communication tool. All org communication is made on this, instead of emails. More frequent communication is possible with employees because of social media style platform. The Kanban style task management also makes it easy to handle tasks.

Very great program

Jan 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: It makes connectivity much easier and efficient than before, reducing waiting times and work hours. The program connects you to as much people as you can and allows you to properly work with them wherever they are. It has many different features and not all of them are the "advanced type". The program gives you the chance to create a virtual work space that definitely helps you increase you productivity as an enterprise. Is specially useful for companies where people tend to work separately.

Cons: I'm not sure if adding too many social networks to the program is efficient, since it increases the possibilities of distractions. I must say, however, that I have never felt like this program was letting me down.

Overall: We use it at work to make virtual teams of work and, thanks to it, we have increased our methods and we now are more efficient and we finish the tasks sooner than before.

The ideal social network for companies

Apr 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a meeting place that helps develop our capacity for professional collaboration, because it allows you to connect with people with professional experience and colleagues, create your own community, and increase productivity in your office and work team. You can create varied communication channels in chat rooms, forums, groups, blog, among other

Cons: It would be good to add more applications to the list of integrations

Overall: We have created communities and groups with the students of our training courses, that has allowed us to maintain direct contact with them and verify the impact of our training activities, we also pay attention to the suggestions and requests that they make us in regards to the topics We are interested in this in terms of technology and telecommunication. On the other hand, it keeps us in contact with training centers in other countries, with which we exchange knowledge and training

Yo! Yo! get Zoho... Connect & more!!

Nov 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: It's also probably worth a mention the cost is less than /user/mo. AND they give us 2mos. free for subscribing annually. If we weren't so Windows heavy I feel like we could move from MS (Office365) for email, our calendars, & more, wishing we could further integrate with their solutions for ZohoMail, et al.

Pros: One of the best in class solutions. I've often used SharePoint (who hasn't) as a project collaboration tool. Zoho Connect makes it so much easier! Rather than a file sharing tool spun into an Instant Messenger, Zoho Connect is a device agnostic communication platform truly driving productivity.

Cons: What is their NOT to like? Maybe the logo...the toddler like A,B,C building blocks don't exactly scream "Enterprise Solution" :) Book-cover aside, on its proverbial-pages, I find it to be a feature rich & my team never has to worry about how/where/when they can access the tool.

Capterra loader

Zoho connect is a perfect tool that has made connectivity much easier and faster

Aug 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
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Pros: Zoho Connect is one of the best way through which people can collaborate with their colleagues. It's additional fascinating features that made it famous includes like, comment, share ideas, discussions etc. It is awesome help desk that works fantastically and really easy to use with no Hindrance. People can quickly submit their I.T based issues with the help of Zoho Connect to the I.T department instead of sending hundreds of emails. So in this way it saves time of the users.

Cons: I haven't find any flaws in this software. It is really fantastic. The only limitation is that sometimes people have to face difficulties during it's set up and it lacks ability of documentation.

Fan of Zoho Connect!

Aug 04, 2016
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Comments: We use Zoho Connect for our daily discussions at: https://www.egg3.eu

It's very practical and continuously improving. Most of all the customer service is great, as usual with Zoho!

Capterra loader

Connect with whoever you want with this incredible tool

Mar 14, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a platform that has a lot to offer, you can do collaborative work, you can archive the most important contents of your projects in folders and have them available when you need them, it allows you to create channels in which you can discuss important aspects with your team. make decisions in real time, you can also create forums and interact with the communities of your interest and receive first hand your comments and concerns

Cons: Even though it is a tool that allows us to get closer to our target audience, the premium package is expensive

Overall: With the use of this platform we can have information from our target audience to solve technical problems of data collection, this facilitates the systematization of information and processing, which allows us to fulfill users in time

Integration with other major programs is a HUGE plus

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
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Pros: The seamless integration between this software and other major storage programs was a Huge plus when switching to this. Very easy to use and navigate. Tracking of customer interaction is spot on and our clients seem to like the chat feature.

Cons: Minor issues like double reports from the same email has occurred. Not too many customizable options available.

AWESOMELY COMPATIBLE!

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Zoho Connect is so easy to use and it's compatible with everything, my calendars, emails, social media and more. It's very efficient being able to just go to one place for all my communication needs.

Cons: Group conversations get a little annoying, I would like there to be a "do not disturb" option for notifications, etc.

Capterra loader

Great I use it in my work a lot

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I use zoho's mail, in order to have my work mail appart from my personal mail and it works great. It also let's connect the work mail to my personal mail so I know if there is something imporant when i'm off work.

Zoho connect

Oct 03, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Although i'm not as familiar with other Zoho products, Zoho connect has drawn together my dynamic team into daily collaboration that has increased creativity and productivity. Team-based project management makes up much of what we do, and Zoho connect has replaced the numerous other products we were using into one ecosystem. My team loves Zoho connect!

Cons: We have yet to identify any major shortcomings - we love the many features and integrations! No cons come to mind.

Business social network

Mar 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way you can maintain communication, organization, projects and everything related to the company is excellent. For a growing company, this is a good choice.

Overall: The truth is that with the free version, it has a great scope to try with many users (unlimited). One other limiting but very complete.

Zoho

Mar 14, 2017
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Great features, but difficult to set up and lacks of documentation

Pros: Great value for your money

Cons: Difficult to set up. Lack of documentation.

Another great product from Zoho

Oct 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This is a precise and efficient word processor that has been a consistently reliable and useful tool for my team.

Cons: Much like Zoho's other products the trial period offers limited features (on this case limited storage space, and the price of the paid subscription is relatively high.

Layout not perfect

May 10, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Functionality wise, its good and got all the features. Definitely good to use as price is affordable.

Cons: Quality on graphics are not good, and the way it helps to navigate is still confusing. Little bit have to improve.

Capterra loader

All Your Company's Documentation in One Place

Jan 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use Zoho Connect to house our policies and procedures, as well as our individual departmental manuals. The app can do so much more, but we just haven't gotten around to using all of it yet.

Cons: For us, you can't export an entire manual, just individual sections/chapters.

Ease of keeping project on track

Apr 03, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Zoho connect is help me and my team to reach the milestone on time by keeping our project on track .

Cons: The priceing is little high as compare to the other products.

Overall: So far the Zoho connect experience is good. i would suggest team to looking into the pricing structure to make it more usable

Best in Collaboration

Jan 22, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how so many processes and tasks are automated.

Cons: Nothing to dislike about Zoho connect. It is a awesome software.

Overall: It really brings balance to team collaboration and allows us to collect and use data better, schedule tasks more efficiently and work as a group in a more reliable way.

Enjoying this tool so much!

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use with our business and loving how simple and easy it connects with other programs! It's integration with Xero is a life saver!

Cons: None that I can see so far as it all comes down to the programmer and ours is awesome so no cons from me.

Great for Collaboration

Mar 08, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Make's it easy to stay connected to co-workers from anywhere with a signal. Real-time chats with ability to send images and utilize all the standard features from any normal messenger client.

Cons: Not a great API for integration with other home grown software. Not able to link in and integrate with other business applications.

Capterra loader

Horrible Support, not reliable or responsive, application has issues, very buggy

Nov 07, 2017
2/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Has potential, great user interface. It truly has a lot of would be great features, looks great but it falls short due to poor technical support and software issues. Too expense for having all these issues.

Cons: Very buggy and their custom app is not reliable. Wouldn't put any important information that your business relies on in this app, you can lose your info. very easily. There is no sense of urgency on the part of support and they are not very effective either. Not really business friendly. This app is not ready for the business community.

Overall: none

Zoho is Great

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexible, featured packed solution for our business. We utilize Zoho to communicate throughout our organization and are very pleased.

Awesome!

Feb 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Been super happy and it's been really easy to use with absolutely no problems with it. Hope to keep using it for a long time

Capterra loader

Great work/social connecting service

Dec 06, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the flexibility of the app. Absolutely adore services like forums, RSS feeds, groups and app builder. There is so much that Zoho connect has to offer.

Cons: Web application is great, but the app version of connect is not the best. Very buggy and old fashioned, needs a big overhaul.

Overall: Helped with networking and group-thinking in workplace.

Customize to meet your needs

May 16, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it is a very adaptable product. My colleague and I both use it and she is sales and I am marketing so we are coming from two completely different angles.

Overall: I am able to organize requests from various stakeholders, categorize them, schedule follow-ups, and document conversations/collateral all through the same platform.

Good tracker

Apr 12, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Overall project information is stored at one place.

Pros: It has nice layout with easy to use panels. It allows me and my team to chat and collaborate all documents through connected cloud services - google drive and drop box . Even it includes calendar functionality.

Cons: It 's premium packaging pricing is high.

It's the New Company Water Cooler!

Dec 15, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: I love Zoho Connect. It's social media meets the modern day water cooler. Our team can collaborate, promote job fairs, tailor pages to the viewer's needs. I love it.

Good platform for content management within teams!

Dec 05, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: Great tool for company content management and communication. Keeps everyone in tune with projects and deadlines cause everything is streamlined within the platform.

Zoho makes co-worker communication a breeze

Dec 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Zoho connect helps us communicate as a business with our fellow co-workers!

Cons: Nothing was wrong with the software -- we found another platform to communicate on for a better value

Not my first choice

Dec 14, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Great for channel communication in real time, using Feeds. The Groups was a great space for collaborative work.

Cons: I've used Zoho for 6 months, however the team did not respond very well to it. They didn't find it to fit in with our work culture and approach, actually we choice a different platform. I'd be happy to review this in a year though as I think it has great potential.

Middle of the Road

Nov 16, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: I installed Zoho at the request of a colleague of mine, as he uses it primarily for the remote access feature. After poking around on it, I found that I wasn't incredibly impressed by any of the features. In my personal opinion (take what you will from it), it adequately performs all of the services it offers, but fails to stand out as being better than any other company that provides the same services.

Oct 13, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Oct 08, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Sep 14, 2018
5/5
Overall

May 21, 2018
5/5
Overall

Jan 15, 2018
5/5
Overall

Dec 18, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

May 15, 2017
5/5
Overall

Oct 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Jul 12, 2016
5/5
Overall

Jun 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

5 / 5
Value for Money

Feb 02, 2017
1/5
Overall

1 / 5
Features & Functionality

1 / 5
Value for Money