# Clinicea Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Clinicea Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/131430/Clinicea

---

# 

 Clinicea Software Review 2026: Features, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Clinicea

## What is Clinicea?

Convert paper-based workflows into a custom made EMR for you. Cutting-edge tech that makes the impossible, now possible. Automated 1-Pager Medical Summaries, Responsive Cloud imaging, Remote paperwork, Virtual assistant, e-consent, QR-coded e-prescriptions and much more.

## What is Clinicea used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Dermatology](https://www.capterra.com/dermatology-software/)

Top alternative

Featured

Overall rating

Based on 29 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$59

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Clinicea?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clinicea.com&name=Clinicea)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clinicea

4.9 (29)

VS.

[4.8 (523)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting Price

$59

Per User, Per Month

Starting Price

$54

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (29)

Ease Of Use

4.6 (523)

Value For Money

4.8 (27)

Value For Money

4.7 (464)

Customer Service

4.9 (29)

Customer Service

4.8 (498)

## Clinicea alternatives

[4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (966)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (655)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131430/Clinicea/alternatives/)

## FAQs about Clinicea

Overview

### Which roles and teams benefit most from Clinicea?

Clinicea is most used by clinicians, practice administrators, and healthcare business leaders who need to streamline patient care and clinic operations. Physicians, specialists, nurses, and surgeons use it for records, scheduling, and consultations, while managers, directors, owners, and finance leads rely on it for billing, oversight, and workflow efficiency.

Answer based on 19 reviews

Overview

### What company size and industries is Clinicea built for?

Clinicea is built mainly for small clinics, with 94% of reviewers from small businesses, and it is used most in Medical Practice at 50%. It serves specialised Aesthetic, Primary, Specialist, and Ancillary Clinics, with additional use across Hospital & Health Care at 28% and Health, Wellness and Fitness at 22%.

Answer based on 20 reviews

Features and Usability

### What are the key features of Clinicea?

Clinicea offers appointment scheduling, online booking, patient management, EMR/EHR, billing and invoicing, and patient portal features. It also includes telemedicine, e-prescribing, charting, SOAP notes, inventory management, access controls, audit trail, reporting and analytics, SMS reminders, and workflow management for healthcare and medical practices.

Integrations

### Which third-party tools and platforms does Clinicea integrate with?

Clinicea integrates with 9 third-party tools, including Instagram and Mailchimp for marketing, Microsoft Outlook for email, PayPal, Razorpay, and Stripe for payments, and Plivo, SMSGlobal, and Twilio for messaging and notifications.

Getting Started and Support

### What training and onboarding options does Clinicea offer?

Clinicea provides in person training, live online sessions, documentation, and videos. In person training supports direct instruction, live online sessions allow guided remote sessions, documentation serves as written reference material, and videos offer self-paced visual learning for teams getting started.

Getting Started and Support

### What customer support options does Clinicea offer?

Clinicea provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience is not covered by reviewer feedback here, so no claims can be made about response speed, helpfulness, or common problems. Users should expect the listed channels as the available support options.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Medical Billing

4.8 (13)

92.31% of 13 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Document Storage

4.8 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Reporting & Statistics

4.6 (8)

87.50% of 8 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Calendar Management

4.4 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

HIPAA Compliant

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Charting

4.5 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Clinicea 191 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Highlight content and/or make notations about parts of content

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage the process of evaluating documents or requests submitted for approval

Creation, administration, and evaluation of assessments or tests

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

The ability to identify a barcode on or within an image or packaging

Print and scan barcode or labels

Scan barcodes to ensure accurate pricing and label tracking

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Before and after photos of procedure(s)

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Notifications/alerts for upcoming events or tasks

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule

Automatically generates E/M codes based on information collected during patient charting

Manage and track all internal and external communication conducted via calls, email, text, or chat

View and compare images, studies, etc., to track changes over time

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Electronic signing method that validates the authenticity and integrity of a digital document

Track products that are for sale at a reduced price or part of coupon promotions

Convert paper files into digital images

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Transfer of data from one computer system to another

Electronically collect payments for goods or services

Digitally sign online documents

Receive and/or send email notifications for urgent updates, requests, or other information

Reminders sent via email

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Create and securely store digital patient records

Plan an event's time and location

Monitor expiration dates for inventory items

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Plan, manage, and track the financial activities of an individual or organization

Software designed for the healthcare industry

Intended for medical use such as diagnosis, treatment, and consultation

Designed for medical spas

Designed for the use of occupational therapists

Designed specifically for physical therapy practices

Must serve psychiatrists/psychiatric practices

Store, manage and track all forms in a centralized location

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Establish measurable goals and objectives and track their progress over a specific period of time

Voice-activated speech recognition for charting

Compliant with HIPAA, which sets standards for sensitive patient data protection

Information, data and reports that are being tracked over time

Support for uploading and retaining image files in the cemetery records database

Manage updates to member's immunization records and track individual allergies

Generate, view, and download immunization certificates

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Track and manage inventory levels to maintain proper supply

Maintain and control the stock level of inventory

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Store and view prior invoices for each account/client

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Submit and track requests for laboratory tests

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Send messages to multiple recipients at the same time

Manage billing and payments for a healthcare provider

Records of patients' medical history

Records of patients' medical history

Alerts/warnings for potential allergies or interactions triggered by medications

Administer and track medication inventory, schedules, dosage, and side-effects

Personalize text messages using templates and custom fields

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Supports practices with multiple healthcare professionals

For practices with multiple providers

Manage multiple teams and operations from a central location

Track and monitor patient no-show rates

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Allows medical providers and/or customers to request previously filled prescriptions online

Real-time registration over the web

Track and organize online shifts

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept, record, and reconcile financial transactions

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

A chart utilized by dental care professional to write and record oral and periodontal health or disease

Track and organize physician schedules and pertinent information

Manage physician availability and schedules

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Accept and process customer payments for products or services using hardware and software

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Enables pharmacists to process single or multiple prescriptions simultaneously

Ability to link barcodes or serial numbers with specific items for identification

Customizable notes that help healthcare professionals document and track patient progress

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

Generate quotes or estimates for customers

Receive notification of issues as soon as they occur

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Purchase and replenish product stock based on inventory levels and needs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

An order generated by a seller to a customer, containing details about products or services

Reports specific to sales analysis for trends and strategies

Manage and track the state, location and condition of materials collected for examination

Send individual or bulk text messages at predetermined times

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Reminders sent via SMS/text message

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Track the status over time for a request, process, asset, or transaction

Manage the buying, selling, and holding of stocks

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track the status and progress of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Predetermined group of medical tests that help diagnose a condition

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Sell multiple treatments together as a set

Create treatment plans that document interventions and outcomes to track patient progress

Presenter can see and hear participants and vice versa

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Connect with meeting participants remotely over video

Monitor wait time and abandonment for incoming requests that have not been routed

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (27)

4.5

Based on 27 reviews

## Pricing

Value for money

4.8 (27)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131430/Clinicea/pricing/)

Starter

$59.00

Per User,Per Month

Pro

$69.00

Per User,Per Month

Enterprise

$89.00

Per User,

Value for money

4.8 (27)

4.8

Based on 27 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Razorpay](https://www.capterra.com/p/179263/Razorpay/)[

Plivo](https://www.capterra.com/p/164618/Plivo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (29)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (29)

4.9

Based on 29 reviews

## User reviews

Overall rating

4.9

Based on 29 reviews

Filter by rating

5(25)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GE

Gaby E.

Doctor

Health, Wellness and Fitness

### "Professional EMR with Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

We've had a positive experience using Clinicea. The platform is easy to navigate, and the implementation team has been responsive to our requests. It offers the flexibility needed for a growing aesthetic clinic, and we appreciate their willingness to continuously improve the system.

Pros

Very user-friendly EMR with an intuitive interface and excellent patient management features. The customer support team is responsive and always willing to assist. The system is continuously improving with new features and customization options.

Cons

The system is continuously improving, and we look forward to seeing additional customization options for aesthetic clinic workflows in future updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Anjali W.

Speech therpist

Hospital & Health Care

### "Excellent Support and Smooth User Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2026

Very positive.I appreciate the team's prompt responses and commitment to resolving queries and concerns.

Pros

Clinicea is user-friendly, well-organized, and makes daily clinical work much easier. The support team is responsive and quick to assist whenever needed.

Cons

Some features can take a little time to learn initially. However, the support team is very helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RH

Rama H.

Owner

Health, Wellness and Fitness

### "Reliable Clinic Management System for Patient Records and Daily Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Overall, our experience with Clinicea has been positive. It helps improve clinic organization, patient management, and internal documentation. Once the system is properly configured, it becomes very helpful for the reception, nurses, doctors, and management team. It is a good solution for clinics that need a structured system for patient records and daily operations.

Pros

Clinicea is very useful for managing patient records, appointments, consents, and clinic operations in one place. The system is organized, easy to access, and helps the team keep patient information and treatment history properly documented. I also like that it supports different staff access levels, which is important for privacy and daily workflow.

Cons

Some parts need time to set up and customize properly, especially forms, templates, and workflows...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Thank you so much for the review and feedback. Really appreciate it. We are always ready to customize forms and templates to meet our clients' requirements in the most appropriate and efficient way.

AS

Anusha S.

Call Center Team Leader

Health, Wellness and Fitness

### "Review from an aesthetic and wellness clinic "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2026

Overall, my team is well satisfied with Clinicea. The patient records are clear and manageable. The fact that the team is willing to hear us out and help is top-notch.

Pros

The support is patient and accommodating to the best of their abilities. The user interface is straightforward. We can use the system easily from the moment the client walks in until the end of their billing. Patient management is quite easy with the live dashboard.

Cons

Some features can be limiting, however, with time, the team is developing. As an overambitious team, we seldom reach a point where we are looking for more.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2026

Thank you so much for your review. We really appreciate it. We always try to hear out our clients and make changes/improvements for their benefit.

VK

Vijay K.

Administrator

Health, Wellness and Fitness

### "Excellent clinic management software — highly recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 16, 2026

Clinicea has been a reliable and valuable addition to our clinic. It has streamlined our daily operations and improved patient record accuracy. We are very satisfied with the platform and would recommend it to any clinic looking for a dependable practice management solution.

Pros

Clinicea has made managing our clinic incredibly efficient. The appointment scheduling and patient records management are seamless and easy to use. The interface is clean and intuitive, and our staff adapted to it very quickly. Billing and invoicing have become much faster, saving us significant time every day. Overall, a very well-designed system for any healthcare practice.

Cons

Customer support response can sometimes be delayed on calls, but otherwise the overall experience has been smooth and hassle-free.

Switched from

[Invoay](https://www.capterra.com/p/134576/Invoay-Software-Salon-Spa/)

We switched from Invoay to Clinicea because Clinicea offers more features and is much easier to handle. The interface is simpler, the options are more comprehensive, and overall it just fits our clinic's needs better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2026

Thank you so much for your review, really appreciate it. We have already started taking measures to reduce any delays in calls.

AA

Anjani A.

OPS MANAGER

Health, Wellness and Fitness

### "Clinicea simplifies clinic management with seamless appointments and easy patient records. A must-have tool for any modern healthcare practice."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 9, 2026

Clinicea has been a game-changer for managing our clinic — seamless appointments, easy patient records, and a smooth overall experience. Highly recommend it to any healthcare practice!

Pros

\- Easy appointment scheduling - Patient records management - Billing / invoicing - User-friendly interface - Customer support

Cons

Missing features of many things: Clinicea need to work on analytics for a better reporting view and understanding of reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2026

Thank you so much for your review, really appreciate it. Yes, we are already working on the Analytics module improvement.

SN

Sakshi N.

Data Analyst

Hospital & Health Care

### "Very good and helpful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

Pros

Pros: Strong customer support with responsive assistance. Efficient patient management capabilities that streamline workflows. Easy-to-use interface with a minimal learning curve for staff and administrators.

Cons

Cons: None identified during the evaluation period. No significant limitations or concerns were observed regarding customer support, patient management, or ease of use. The platform met expectations across assessed areas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2026

Thank you so much for your review. Really appreciate it.

NR

Neha R.

Co-Founder

Medical Practice

### "Superlative product - built the closest to real operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 8, 2026

Amazing. When I shortlisted Clinicea, I chose it only for the features of clinic management. But when I started using their API - this software became limitless. I can literally run my imagination wild to make our clinic stand apart. The product is so well built - that if anyone puts little effort with the implementation, this product is just superlative

Pros

It is a fantastic product and it is very clear that it was built ground up based on user experience. The way it is built and simplified tells a lot about how well the product is thought about. I have tried many products and attended many demos, but Clinicea was the best product I came across - it was so close to my clinic operations and offered avenues to actually improve them

Cons

I think only one area seems a little buddy, especially while using android phones - its the patient photographs. Some of them keep disappearing from the front end, while it is still there in the database. The team has tried fixing it, but it would need deeper work to understand the root cause better

Alternatives considered

[Cliniceo](https://www.capterra.com/p/10036272/Cliniceo/)

Reasons for choosing Clinicea

Simplicity and practicality of use. User interface was much simpler, so implementation would be way easier

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2026

Thank you so much for your review, really appreciate it. The Tech Team is constantly working on the RCA of issues and fixing them promptly.

ES

Elena S.

Managing Director

Medical Practice

### "Useful medical records software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 8, 2026

It was easy to install. Not difficult to use. Has all it needs for clear patient records. There are still areas for improvements but they are working on them and improvements are coming regularly.

Pros

It’s not difficult to use. Customer support is very quick and helpful. All patients records are easy to access. All doctors notes are properly saved.

Cons

As all new software there are still areas for improvements but they are working on them and improvements are coming regularly.

Switched from

[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)

At some point Phorest was no longer compliant with Gov regulations

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 19, 2026

Thank you so much for your review, really appreciate it.

SA

Sia A.

product manager

Health, Wellness and Fitness

### "good EHR, good support"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 20, 2026

Pros

friendly and co-operative team, quick to help with any new requests and available over the weekends as well for any queries which we truly appreciate. for the number of features offered, the platform fee is economical. overall, helps doctors and other stakeholders get the job done!

Cons

flexibility in terms of UI changes because most of the time when there is a custom request, feasibility may not be at our level of expectation since it is termed an architectural change on the teams end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 26, 2026

Thank you for your valuable feedback and appreciation for our team and support. We’re glad to know that Clinicea has been helping your doctors and staff work efficiently while delivering value at an economical cost. We also appreciate your feedback regarding UI flexibility and customizations, and we’ll continue working towards improving the experience.

[View all Reviews](https://www.capterra.com/p/131430/Clinicea/reviews/)

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