---
title: "Clinicea Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Clinicea Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more."
source_url: "https://www.capterra.com/p/131430/Clinicea/"
page_type: "product"
language: "en"
---

# 

 Clinicea Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Clinicea

## What is Clinicea?

Convert paper-based workflows into a custom made EMR for you. Cutting-edge tech that makes the impossible, now possible. Automated 1-Pager Medical Summaries, Responsive Cloud imaging, Remote paperwork, Virtual assistant, e-consent, QR-coded e-prescriptions and much more.

## What is Clinicea used for?

[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Dermatology](https://www.capterra.com/dermatology-software/)

Top alternative

Featured

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$59

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Clinicea?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clinicea.com&name=Clinicea)

## Clinicea Overview

Updated August 2026

AI summary

Clinicea is cloud-based software for small businesses that centralizes electronic medical records, scheduling, billing, and patient management. It emphasizes ease of use, secure data handling with role-based access, and responsive customer support. Core features include HIPAA-compliant patient records, charting, e-prescribing, customizable templates, and reporting, with optional telemedicine and third-party integrations to support clinic operations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Clinicea

4.9 (36)

VS.

[4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/)

Starting Price

$59

Per User, Per Month

Starting Price

$49

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (36)

Ease Of Use

4.5 (708)

Value For Money

4.8 (34)

Value For Money

4.2 (578)

Customer Service

4.9 (36)

Customer Service

4.3 (644)

## Clinicea alternatives

Highest Rated

[4.8 (534)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (662)](https://www.capterra.com/p/93446/AestheticsPro/reviews/)

Starting price

$160.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (647)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131430/Clinicea/alternatives/)

## FAQs about Clinicea

Overview

### Which roles and teams benefit most from Clinicea?

Clinicea is most used by clinic administrators, doctors, specialists, and healthcare leaders who need to manage appointments, patient records, billing, and daily operations in one system. Executive and finance teams use it for oversight, reporting, and revenue tracking, while call center and support staff rely on it to coordinate scheduling and patient communication.

Answer based on 30 reviews

Overview

### What company size and industries is Clinicea built for?

Clinicea is built primarily for small clinics, with 97% of reviewers from small businesses and 45% from medical practices. It is typically chosen by aesthetic, primary, specialist, and ancillary clinics, and also serves health, wellness and fitness businesses at 31% and hospital and health care organizations at 24%.

Answer based on 31 reviews

Features and Usability

### What are the key features of Clinicea?

Clinicea offers appointment scheduling, patient management, and patient portal functions, plus EMR/EHR records, SOAP notes, and treatment planning. It also includes billing and invoicing, claims management, e-prescribing, telemedicine, inventory tracking, reporting and analytics, and access controls/permissions for clinic operations.

Integrations

### Which third-party tools and platforms does Clinicea integrate with?

Clinicea integrates with 9 third-party tools for communication, email marketing, payments, and messaging, including Instagram, Mailchimp, Microsoft Outlook, PayPal, Plivo, Razorpay, SMSGlobal, Stripe, and Twilio.

Answer based on 2 reviews

Getting Started and Support

### What training and onboarding options does Clinicea offer?

Clinicea provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and later review.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does Clinicea offer?

Clinicea provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as helpful and professional, with quick issue resolution and timely responses in urgent cases, though some note that call responses can occasionally be delayed.

Answer based on 6 reviews

Ease of use

### Is Clinicea easy to use for clinic staff?

Clinicea makes daily clinic work easy for most staff with a clear interface, intuitive workflows, and a short learning curve. Front-desk teams, doctors, and practice managers often adapt quickly to scheduling, billing, and patient records, though some new users may need extra onboarding time to understand the full feature set.

Answer based on 10 reviews

## Features

AI summary

Based on 4,063 Electronic Medical Records reviews

Capterra reviewers point to the following as the top priorities when choosing electronic medical records software:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**62%**)
-   **Charting** (**63%**)

Clinicea supports all three of the features reviewers rate most highly: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help practices protect sensitive patient data, maintain organized and accessible medical histories, and document care accurately, allowing teams to manage daily clinical workflows with greater confidence and efficiency.

HIPAA Compliant

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Records Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Charting

4.6 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Medical Billing

4.8 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

Patient Scheduling

4.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

Calendar Management

4.5 (11)

90.91% of 11 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Clinicea 191 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Annotations: Highlight content and/or make notations about parts of content
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Availability Indicator: Indication whether a resource is available or protected from allocation
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Label Management: Print and scan barcode or labels
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags
- Before & After Pictures: Before and after photos of procedure(s)
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule
- Coding Assistance: Automatically generates E/M codes based on information collected during patient charting
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Comparison View: View and compare images, studies, etc., to track changes over time
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project
- Credit Card Processing: Accept and process credit card transactions
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Storage Management: Manage and store data in a database
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- EDI: Transfer of data from one computer system to another
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Reminders: Reminders sent via email
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- EMR/EHR: Create and securely store digital patient records
- Event Scheduling: Plan an event's time and location
- Expiration Date Management: Monitor expiration dates for inventory items
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Healthcare: Software designed for the healthcare industry
- For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation
- For Medical Spas: Designed for medical spas
- For Occupational Therapists: Designed for the use of occupational therapists
- For Physical Therapy: Designed specifically for physical therapy practices
- For Psychiatrists: Must serve psychiatrists/psychiatric practices
- Forms Management: Store, manage and track all forms in a centralized location
- Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Hands-Free Charting: Voice-activated speech recognition for charting
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Historical Reporting: Information, data and reports that are being tracked over time
- Image Management: Support for uploading and retaining image files in the cemetery records database
- Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies
- Immunization Certificate Generation: Generate, view, and download immunization certificates
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Lab Order Management: Submit and track requests for laboratory tests
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mass Notifications: Send messages to multiple recipients at the same time
- Medical Billing: Manage billing and payments for a healthcare provider
- Medical History Records: Records of patients' medical history
- Medical Records: Records of patients' medical history
- Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications
- Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects
- Message Personalization: Personalize text messages using templates and custom fields
- Messaging: Communicate using messages within the system
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Multi-Provider Practice: For practices with multiple providers
- Multi-Store: Manage multiple teams and operations from a central location
- No-Show Tracking: Track and monitor patient no-show rates
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Forms: Create new forms and/or use ready-made online form templates
- Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online
- Online Registration: Real-time registration over the web
- Online Scheduling: Track and organize online shifts
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Management: Managing and tracking patient health, progress, communication, and treatment plans
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Periodontal Charting: A chart utilized by dental care professional to write and record oral and periodontal health or disease
- Physician Management: Track and organize physician schedules and pertinent information
- Physician Scheduling: Manage physician availability and schedules
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Records Management: Ability to record, store, update, and retrieve information
- Referral Tracking: Log and store the source of contacts/leads
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reorder Management: Purchase and replenish product stock based on inventory levels and needs
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sample Management: Manage and track the state, location and condition of materials collected for examination
- Scheduled Messaging: Send individual or bulk text messages at predetermined times
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- SMS Messaging: Send messages via SMS
- SMS Reminders: Reminders sent via SMS/text message
- SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Stock Management: Manage the buying, selling, and holding of stocks
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Telemedicine: Meet with patients remotely
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Test Panels: Predetermined group of medical tests that help diagnose a condition
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Treatment Packages: Sell multiple treatments together as a set
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- Two-Way Audio & Video: Presenter can see and hear participants and vice versa
- Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Video Conferencing: Connect with meeting participants remotely over video
- Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Website Integration: Seamlessly integrates with 3rd party websites
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (34)

4.5

Based on 34 reviews

## Pricing

Value for money

4.8 (34)

Free Trial

[View pricing plan details](https://www.capterra.com/p/131430/Clinicea/pricing/)

Starter

$59.00

Per User,Per Month

Pro

$69.00

Per User,Per Month

Enterprise

$89.00

Per User,

Value for money

4.8 (34)

4.8

Based on 34 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Razorpay](https://www.capterra.com/p/179263/Razorpay/)[

Plivo](https://www.capterra.com/p/164618/Plivo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (36)

4.9

Based on 36 reviews

## User reviews

Overall rating

4.9

Based on 36 reviews

Filter by rating

5(31)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AJ

Abhishek J.

Founder and Medical Director

Alternative Medicine

### "Best Clinic Software - look no further!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 19, 2026

We settled on Clinicea after reviewing many other softwares. It is a complete and thorough software which is easy to use.

Pros

Clinicea is a very thoughtfully designed. The team specially \[sensitive content hidden\] are excellent and experts.

Cons

CRM should have notification feature when Client follow up is due. It will be a great addition, pls consider to add if possible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Afsal A.

IT Manager

Hospital & Health Care

### "Good Clinic Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 11, 2026

Overall, our experience with Clinicea has been positive. The system is user-friendly and provides useful features for managing patient registration, appointments, consultations, prescriptions, pharmacy, and medical records in one platform. However, there are some areas that need improvement, particularly system customization, inventory management, data synchronization between different user roles, and the speed of resolving technical issues. With improvements in these areas, Clinicea could be a very effective solution for our clinic.

Pros

The user-friendly interface and ease of managing patient records, appointments, prescriptions, and pharmacy operations. Clinicea also provides a centralized system that helps streamline our clinic workflow and reduces manual work.

Cons

Some features require improvement and customization to better match our clinic's workflow. We have also experienced issues with inventory categorization, updating patient information across different user roles, and appointment/calendar data visibility. Faster technical support and quicker resolution of such issues would further improve the overall experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2026

Thank you so much for your review and feedback. We really appreciate it.

HK

Hafsa K.

Medical Director

Health, Wellness and Fitness

### "Reliable EMR with best customer support "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 29, 2026

Pros

We have been using Clinicea for over a year, and it has been a reliable EMR system for our daily operations. The interface is user-friendly, making it easy for all of our staff to manage appointments, patient records,and documentation efficiently. One of the biggest strengths is their customer support team—they are professional, and quick to resolve issues whenever they arise.Overall, Clinicea has helped streamline our workflow and improve patient management.

Cons

While the overall experience has been positive, there are occasional system glitches or delays, and some user permissions or service access settings can require manual intervention from the support team

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2026

Thank you so much for your review. We really appreciate it.

DA

Dhruv A.

Ceo

Hospital & Health Care

### "\[sensitive content hidden\] was very helpful "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 28, 2026

Pros

\[sensitive content hidden\] was prompt and helped in setting up things pretty easily and is very helpful, all concerns were taken care of.

Cons

Honestly there is not much of con using clinicea and the representatives are helpful in fixing any issues that may arrive.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2026

Thank you so much for your review. We really appreciate it.

MM

Mercy M.

CLINIC ADMINISTRATOR

Medical Practice

### "GREAT CUSTOMER SUPPORT FEATURES"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 9, 2026

ITS EASIER TO USE, TIME SAVING BECAUSE THE DIFFERENT MAJOR ASPECTE IN MEDICAL ARE SURMARIZED,KEEPS CLEAR RECORD WHEN SAVED WELL

Pros

CUSTOMER SUPPORT, PATIENT MANAGEMENT, EASY TO USE HALPS IN SAFELY KEEPING PATIENTS RECORDS AS WELL AS INVENTORY

Cons

SLOWNESS, AT TIMES IT TAKES LONG TO LOAD, WE CAN NOT ACCESS OLD MEDICAL ATTACHEMENTS IN THE PATIENT RECORDS

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2026

Thank you for your review and feedback. Addressing our clients' concerns has always been our priority, and you can count on us to continue supporting you with the same commitment and dedication.

JT

Jackson T.

Operations Data Analyst

Hospital & Health Care

### "A Platform That Continues to Evolve with Customer Needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 6, 2026

Our overall experience with Clinicea has been very positive. The platform has significantly improved patient management, record accessibility, and operational efficiency. It offers a robust set of features that support both clinical and administrative workflows while maintaining ease of use. What stands out the most is the professionalism and dedication of the support team. They are always willing to listen, investigate concerns, and work collaboratively toward solutions. Their commitment to continuous improvement gives us confidence in the platform and its long-term value. Clinicea has become an important part of our healthcare operations, and we would confidently recommend it to organizations looking for a reliable and forward-thinking healthcare management solution.

Pros

Excellent customer support and responsiveness. Comprehensive patient records and patient management capabilities. Easy-to-use interface with minimal learning curve. Continuous product improvements and feature enhancements. Reliable access to patient information and operational data. Flexible platform that supports the needs of growing healthcare organizations

Cons

Some advanced workflows and reporting requirements may occasionally require customization or feature enhancements. However, the Clinicea team, (Diby) is receptive to feedback and actively works to improve the platform based on customer needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2026

Thank you so much for your review and feedback. We really appreciate it. We always strive to give the best service to our clients.

AS

Ahmed S.

Operations Manager

Medical Practice

### "DAO Derma Clinics "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 4, 2026

I like the way they deal with us I hope to finalize ETA project shortly as it's a very important project for us

Pros

Fast response & professional solutions from the suuport team They are helpful & cooperatives persons

Cons

Don't have multiple languages support Such as Arabic I can understand them hard because of language issue with the online meetings

Switched from

[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)

We opened another branch and the old system didn't support Branches

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2026

Thank you so much for your review. We really appreciate it. We are committed to assisting you in your journey with us.

GE

Gaby E.

Doctor

Health, Wellness and Fitness

### "Professional EMR with Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

We've had a positive experience using Clinicea. The platform is easy to navigate, and the implementation team has been responsive to our requests. It offers the flexibility needed for a growing aesthetic clinic, and we appreciate their willingness to continuously improve the system.

Pros

Very user-friendly EMR with an intuitive interface and excellent patient management features. The customer support team is responsive and always willing to assist. The system is continuously improving with new features and customization options.

Cons

The system is continuously improving, and we look forward to seeing additional customization options for aesthetic clinic workflows in future updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2026

Thank you so much for your review. We really appreciate it.

AW

Anjali W.

Speech therpist

Hospital & Health Care

### "Excellent Support and Smooth User Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 25, 2026

Very positive.I appreciate the team's prompt responses and commitment to resolving queries and concerns.

Pros

Clinicea is user-friendly, well-organized, and makes daily clinical work much easier. The support team is responsive and quick to assist whenever needed.

Cons

Some features can take a little time to learn initially. However, the support team is very helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 22, 2026

Thank you so much for your review. We really appreciate it.

RH

Rama H.

Owner

Health, Wellness and Fitness

### "Reliable Clinic Management System for Patient Records and Daily Operations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 22, 2026

Overall, our experience with Clinicea has been positive. It helps improve clinic organization, patient management, and internal documentation. Once the system is properly configured, it becomes very helpful for the reception, nurses, doctors, and management team. It is a good solution for clinics that need a structured system for patient records and daily operations.

Pros

Clinicea is very useful for managing patient records, appointments, consents, and clinic operations in one place. The system is organized, easy to access, and helps the team keep patient information and treatment history properly documented. I also like that it supports different staff access levels, which is important for privacy and daily workflow.

Cons

Some parts need time to set up and customize properly, especially forms, templates, and workflows...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Thank you so much for the review and feedback. Really appreciate it. We are always ready to customize forms and templates to meet our clients' requirements in the most appropriate and efficient way.

[View all Reviews](https://www.capterra.com/p/131430/Clinicea/reviews/)

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