---
title: "Imprima Virtual Data Room Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Imprima Virtual Data Room the right Virtual Data Room solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/131455/ImprimaVDR/reviews/"
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---

Imprima Virtual Data Room

4.5 (101)

[View alternatives](https://www.capterra.com/p/131455/ImprimaVDR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of Imprima Virtual Data Room

Ease of use

4.1

Customer Service

4.9

## Pros and Cons in Reviews

KK

Karolina K

EXECUTIVE ASSISTANTRenewables & Environment, 11 - 50 employeesUsed the software for: Less than 6 months.

“Support from a Manager (high level of support and commitment, great availability and quick response to all inquiries), also in a polish language, which simplified the communication;“

April 8, 2025

RS

Raul S

AnalystFinancial Services, 2 - 10 employeesUsed the software for: 1-2 years.

“One aspect I found somewhat overwhelming was the numerous notifications you receive for each new questions or new document.“

September 27, 2024

GK

Guido K

Project Management OfficerChemicals, 201 - 500 employeesUsed the software for: More than 2 years.

“Clear interfacing and overall use, this enables relative junior users to be able to correctly upload and interact with the system.“

February 19, 2025

TP

Thilo P

Head of ITFood Production, 11 - 50 employeesUsed the software for: Less than 6 months.

“In some parts the logical structure of the data room is a bit counterintuitive.“

December 29, 2024

RS

Renske S

legal counselReal Estate, 2 - 10 employeesUsed the software for: 1-2 years.

“I'm very satisfied with Imprima Virtual Data Rooms as well as with the project managers who always respond very quickly to our questions and immediately solve our problems.“

December 9, 2024

BB

Borbala B

Senior AnalystReal Estate, 10,001+ employeesUsed the software for: More than 2 years.

“Not able to filter through questions in the Q&A efficiently“

March 7, 2024

KT

Karol T

AssociateLegal Services, 51 - 200 employeesUsed the software for: 1-2 years.

“The platform works well, however sending of USBs was unnecessarily prolonged.“

September 12, 2024

HG

Hugo G

OwnerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years.

“As a result I needed some extra customer support.“

July 1, 2024

## Showing most helpful reviews

Showing 1-25 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JT

Jorn T.  
Partner  
Real Estate  
Used the software for: 2+ years

### "Solid and easy"

January 22, 2024

5.0

Good value of money! Nice support team and good tracking system.

Pros

Setting up the VDR is really easy. As soon as you ordered the VDR the preparations by the Imprima team are done so you can start quickly with setting up your own VDR. If you have set up the VDR on a local drive, the bulk upload is really efficient.

Cons

Not that much - processing the document permissions could be slightly more efficient. But when you want to switch to use the Q&A, you can also kick off with a general buyers group and then later to a more specific group.

Alternatives considered

[Virtual Vaults](https://www.capterra.com/p/167320/Virtual-Vaults/)

Reason for choosing Imprima Virtual Data Room

Familiar for our customers and better pricing.

Review Source

AL

Ali L.  
Global Real Estate and Facility Management  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Great success"

May 19, 2025

5.0

As my first experience using Imprima VDR, it was very user-friendly to work and manage it. Accessing and working with the structure and folders/files were very well designed and oriented. The support services team were wonderful.

Pros

user-friendly, security, structure and support services including fast responses in case of questions.

Cons

Considering my access was not too long, however, I did not have any special issue during my use of the system and everything went well.

Review Source

RR

Rianne R.  
Associate  
Financial Services  
Used the software for: Less than 6 months

### "Review VDR"

August 3, 2021

3.0

Service was good, product is inferior to other data room providers.

Pros

Good service, always available, helped we with strange settings within the VDR.

Cons

Not intuitive, hassle to get all the access controls in check. Difficult to rename documents, difficult to move documents around.

Review Source

RS

Renske S.  
legal counsel  
Real Estate  
Used the software for: 1-2 years

### "Excellent product"

December 9, 2024

5.0

I'm very satisfied with Imprima Virtual Data Rooms as well as with the project managers who always respond very quickly to our questions and immediately solve our problems.

Pros

The data room is easy to use and very clear

Cons

Sometimes we experienced difficulties with publishing new files, but it's possible that that was our own fold.

Review Source

DV

Dennis V.  
Contractmanager  
Civil Engineering  
Used the software for: 6-12 months

### "Great service"

November 18, 2024

5.0

great service of the imprima people. always available for questions, very helpful.

Pros

great service, quick responses to our questions.

Cons

None, with the necessery training the program was easy to use.

Review Source

ME

Marco E.  
Partner  
Investment Banking  
Used the software for: 1-2 years

### "Very good support, good user-interface on platform"

December 4, 2024

5.0

Pros

Availability of support, very good user-interface

Cons

Nothing.

Review Source

TP

Thilo P.  
Head of IT  
Food Production  
Used the software for: Less than 6 months

### "Very good value for money dataroom"

December 29, 2024

5.0

We switched away from Datasite to Imprima and are happy about that move. Datasite was way to expensive in relation to what we need. We did one complete deal now with Imprima and there was no feature that we were missing, for a fracture of the price of datasite

Pros

The personal customer success manager. The relative ease of use.

Cons

In some parts the logical structure of the data room is a bit counterintuitive.

Review Source

RS

Raul S.  
Analyst  
Financial Services  
Used the software for: 1-2 years

### "Excellent Platform if you are in need of a VDR"

September 27, 2024

5.0

Pros

I appreciated IMPRIMA’s user-friendly interface and how easy and straightforward it is to use. The platform’s robust features, especially the structuring of the dataroom, stood out as highly valuable. Their customer support is excellent, and when a problem arises, the staff is quick to assist you.

Cons

One aspect I found somewhat overwhelming was the numerous notifications you receive for each new questions or new document. However, these can easily be turned off in settings.

Review Source

KT

Karol T.  
Associate  
Legal Services  
Used the software for: 1-2 years

### "Imprima VDR"

September 12, 2024

4.0

The platform works well, however sending of USBs was unnecessarily prolonged.

Pros

Structure of VDR is clear and flexible.

Cons

VDR didn't cause any problems and everything worked.

Review Source

LV

Larissa V.  
PMO Lead  
Oil & Energy  
Used the software for: 1-2 years

### "Easy to use and good support"

July 28, 2021

5.0

The VDR service of Imprima has helped us during our due diligence processes. I felt supported by their customer service team throughout the process and I find the software good value for money.

Pros

Imprima software is straightforward and easy to use. It doesn't take a lot of training to get yourself and your Q&A Experts set up. Also, the customer support is available 24/7 and will help with any questions free of charge. I find it a great plus and felt supported throughout the process.

Cons

Whilst most of the software is straightforward, some more advanced options can be made a little bit easier, especially for first time data room managers. E.g. the option to hide certain documents from bidders take some time to get used to. Also, the Q&A management of reforwarding questions or resubmitting answers that were previously marked red by Legal can be improved.

Review Source

EU

Ersan U.  
M&A Associate  
Investment Banking  
Used the software for: 6-12 months

### "Very competent service hotline, but not inuitive software "

January 17, 2022

4.0

Keeping the confidentiality of the m&a process with Imprima was no problem at all.

Pros

The product was not intuitive in the beginning, nevertheless the service hotline was very competent and helped with any occurring problem.

Cons

The complex interface and thus the hurdle to teach it to our clients.

Review Source

AB

Adrienne B.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "Good"

March 3, 2022

5.0

Overall experience is good

Pros

Clear, reasonably easy to use, good support.

Cons

We got complaints of our clients regarding ease of use.

Reason for choosing Imprima Virtual Data Room

Recommended by others

Review Source

CH

Christian H.  
Advisor  
Investment Banking  
Used the software for: 2+ years

### "One of the best virtual data room providers"

February 18, 2021

4.0

Great benefits in managing a virual data room in mergers and acquisition transactions. Customer and user friendly, high market standart.

Pros

Easy to use, great customer supprt, straight forward in daily based usage, high level of security and laibility.

Cons

Compilcated procedure in terms of password creation.

Reason for choosing Imprima Virtual Data Room

Long term collaboration, easy to use, high reliability, great user focus and support.

Review Source

Response from Imprima

March 5, 2021

Hi Christian, We are happy you had a great experience using Imprima VDR, and thanks a lot for sharing that in your review. Regarding the complications in password creation, we are following the industry's best practices to ensure the most security for our platform users. That means that the browser is prevented from saving your password and login information. In some rare cases when the users forget their login credentials, they are required to reset the password to access the system. This is done to ensure that only authorised users access the platform. Best wishes Lidia

WS

Willemijn S.  
Office Manager  
Real Estate  
Used the software for: 2+ years

### "Great customer service"

October 19, 2021

5.0

Good communication with multiple parties, the Q&A is a great feature to have everything under controle during the due dilligence period.

Pros

The customer service is just perfect! We prefer that we are assisted in our own language. It makes it fast and easier to work.

Cons

the costst, we now pay per user that is better than it was before.

Reason for choosing Imprima Virtual Data Room

the Q&A tool

Review Source

NK

Natalie K.  
Manager  
Real Estate  
Used the software for: 2+ years

### "Data room Imprima "

December 29, 2021

4.0

Good platform. Makes it easy to share our documents

Pros

Easy to add many documents at once and simple to invite people

Cons

Permission settings is sometimes difficult to view everything

Review Source

CV

Conrad V.  
Analyst  
Investment Management  
Used the software for: Less than 6 months

### "Excellent value for money"

August 30, 2023

5.0

Pros

Easy to use and great customer service that was very responsive

Cons

User interface could be further developed to a slightly more modern version

Review Source

TT

Tiago T.  
Project Manager  
Real Estate  
Used the software for: 1-2 years

### "Imprima Review"

December 19, 2022

5.0

Pros

It’s a very easy platform that allows the control of information by both parties and has a very easy Q&A process that is important in a Due Diligence Stage

Cons

The upload of some information is sometimes not easy due to the format of the files or the length of the file name

Review Source

MS

Matthijs S.  
Sr. Business Controller V&V  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great system, easy to use. Good support."

April 13, 2022

5.0

Pros

Drag and drop works easy. System is relatively fast. Support is fast and hands on.

Cons

Sometimes there seemed to be a problem whit dragging a document, because of a to long documentname.

Reason for choosing Imprima Virtual Data Room

Advise given from other organisation.

Review Source

AF

Aljefri F.  
Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Imprima file sharing "

December 30, 2021

4.0

Pros

The service people help set up the vdr, this allows time to focus on other important jobs

Cons

It can seem complicated if you don't know what you're doing

Review Source

KI

Konstantin I.  
Associate Director M&A  
Investment Banking  
Used the software for: 6-12 months

### "Imprima VDR"

February 18, 2021

5.0

It provided and excellent VDR experience, we managed our project effectively and received excellent support from the Imprima team

Pros

It was easy to set-up, as a deal manager you can add yourself to bidder teams which saves a lot of time in resolving user access and Q&A issues. User support was excellent and helped us on all fronts.

Cons

I haven't identified particular cons that have affected our experience during the usage time

Review Source

VP

Véronique P.  
CFO  
Telecommunications  
Used the software for: 1-2 years

### "Very good customer service"

March 16, 2021

4.0

Great experience with the software thanks to the amazing customer services.

Pros

The support and customer services are the best, very responsive and supportive.

Cons

The price and renewal conditions of the contract.

Review Source

AD

Albert D.  
Attorney at law  
Law Practice  
Used the software for: Less than 6 months

### "User friendly and great customer serice"

March 8, 2021

5.0

Pros

It is easy to use. As dealmananger it was easy to understand each function and to instruct other users on how to use the platform.

Cons

If you want to make use of more elaborated options, it wil get a bit cluttered. However, sufficient and effective customer services is available to help out at any time.

Review Source

Response from Imprima

March 12, 2021

Hi Albert, Thanks for your review. As our platform is used for all types of deals (mega-deals, medium, smaller size deals, fully-managed or self-service), the workflows have different layers of complexity depending on each transaction. It is true that larger transactions can require a more complex permissioning structure, multi-layered approval processes, and advanced Q&A features. The additional features have been created to accommodate for managing multiple stakeholders and workflows while ensuring an ultra-secure environment and strict adherence to specified levels of files access. You rightly point out that our top-notch VDR experts are on call any time of day and night and will advise on the best way forward. In fact, they will actually do what you need, if you prefer our Service to get more involved. This level of customer service comes by default for each and every deal we manage. Best wishes Lidia

BJ

Bart J.  
Business Consultant Corporate Finance  
Financial Services  
Used the software for: 2+ years

### "Easy to use"

January 17, 2024

4.0

Pros

Imprima is easy to use and has a lot of features

Cons

Sometimes in the Q&A the screen freezes (keeps loading)

Review Source

jU

jules U.  
Investment Analyst  
Financial Services  
Used the software for: 6-12 months

### "Imprima VDR"

August 2, 2022

5.0

Pros

Its usability and pricepoint were the most attractive selling points

Cons

The product's UI and UX feels a bit outdated at times

Review Source

JB

Janneke B.  
Analyst  
Investment Management  
Used the software for: Less than 6 months

### "VDR recommendation "

March 11, 2024

5.0

Pros

The simplicity of the dataroom and the support desk was always available to reach.

Cons

A nice-to-have is the possibility to redact pictures.

Review Source

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