# Page 3 | Imprima Virtual Data Room Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Imprima Virtual Data Room the right Virtual Data Room solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/131455/ImprimaVDR/reviews

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Imprima Virtual Data Room

4.5 (101)

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Last updated April 7th, 2026

# Page 3 - Reviews of Imprima Virtual Data Room

## Showing most helpful reviews

Showing 51-75 of 101 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EU

Ersan U.  
M&A Associate  
Investment Banking  
Used the software for: 6-12 months

### "Very competent service hotline, but not inuitive software "

January 17, 2022

4.0

Keeping the confidentiality of the m&a process with Imprima was no problem at all.

Pros

The product was not intuitive in the beginning, nevertheless the service hotline was very competent and helped with any occurring problem.

Cons

The complex interface and thus the hurdle to teach it to our clients.

Review Source

GF

Gabriele F.  
Associate  
Financial Services  
Used the software for: 6-12 months

### "Great service and amazing customer support"

September 8, 2021

5.0

We successfully used Imprima Virtual Data Rooms for our transactions in the Private Equity space and it proved to be a better product compared to others.

Pros

Easy-to-Use Platform and amazing Customer Support

Cons

The fact that once you upload a document you cannot upload it again without incurring in doublecounting of space

Reason for choosing Imprima Virtual Data Room

Our firm has been using Imprima Virtual Data Rooms over the past few years and the product is just amazing and the support provided by the Sales Team is great!

Review Source

SH

Stephanie H.  
Corporate Support Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Highly recommend"

December 24, 2021

5.0

The support offered to the Company from both \[SENSITIVE CONTENT\] and the support team is of such a high standard. The responses to any queries are always dealt with efficiently and to a successful resolution. I would not hesitate Imprima iRooms.

Pros

I find the software very user friendly. The support that is offered to both end users in also invaluable. We can roll this out to clients and investors with no hesitations.

Cons

There is nothing that i do not like about this software, although i may not be using it to its full potential as there are elements that we do not utilise, such as the Q&A functions.

Review Source

LM

Luis M.  
Associate  
Real Estate  
Used the software for: 1-2 years

### "Dataroom - BCN"

July 5, 2023

4.0

Very good and great support from the entire team.

Pros

We would like to express our appreciation and gratitude to the Imprima team for all the assistance and support throughout this project. Grateful for having worked with you on this one and look forward to the next.”

Cons

Q&A follow up to share the same index to facilitate reading when extracting the report.

Review Source

HW

Huub W.  
CEO & Founder  
Information Services  
Used the software for: 2+ years

### "Does what it need to do."

January 19, 2022

5.0

We have been involved in various transactions with multiple parties per transaction.

Pros

I am not an expert in this field of software, but we have used this product on various deals over the last years with multiple parties and users (20-50) per occasion. Support is great and fast.

Cons

Probably because of security, but remembering my password would be a lot less hassle.

Review Source

VF

Vasco F.  
Senior Manager  
Financial Services  
Used the software for: 1-2 years

### "Good VDR experience"

May 18, 2021

4.0

Overall experience: Good. Fits the purpose and does not pose many limitations. Whenever there is any complication, the customer support works out the solution in no time

Pros

\- Incredibly amazing customer support, really incredibly nice and super available - Q&A functionality is very well thought off and structured - Folder structure navigation tools (Data tree & good index output) - Clear graphics easy to understand

Cons

\- Could be the bulk of our project, but speed and upload/download limits seem dated - Folder size limits (although there is not a limit, if it turns to be big it decreases the software performance) - Some controls and tools are a little counterintuitive when compared to the usual Windows file system everyone uses

Reason for choosing Imprima Virtual Data Room

\- Recommendation as being on the top level of VDR performance - Most economically competitive proposal - Flexible fee structure adequate to our needs

Review Source

AV

Alexander V.  
Associate  
Banking  
Used the software for: Less than 6 months

### "Good job \[SENSITIVE CONTENT\]!"

February 7, 2022

3.0

Pros

Service was absolutely the best I experienced compared to other VDR platforms. \[SENSITIVE CONTENT\] did really a good job; pro-active, eager to help and always online.

Cons

The software is not very user friendly and also not intuitive. It takes a longtime to fully understand the software. Also the video's/manual were not very helpful. Luckily \[SENSITIVE CONTENT\] explained everything very clear. Also, the "standard VDR reports" are not up to par compared to other platforms - a lot of manual steps has to be done. Furthermore, the platform looks very outdated

Review Source

AMM

Ana Mariya M.  
Legal Counsel  
Consumer Electronics  
Used the software for: 6-12 months

### "Efficient due diligence thanks to effective software!"

March 2, 2023

5.0

The biggest benefit was the great support from the Imprima Team who were there every step of the way!

Pros

Overall, the software was extremely easy to use and where any struggles arose the Imprima team was very quick to respond and assist as needed. The features of the tool made it extremely easy for communication with many comprehensive features. Definitely recommend for smooth and efficient workflows.

Cons

The latest upgrade and functionalities to the platform was great especially the option of light and dark mode and resolved many things which I liked the "least" but that is more on a cosmetic level. The functionalities of the software were great which is most important.

Reason for choosing Imprima Virtual Data Room

n/a

Review Source

JS

Jörn S.  
Funds- and Assetmanager  
Real Estate  
Used the software for: 1-2 years

### "Very good customer service for a high price"

November 1, 2021

4.0

A good dataroom with a very good customer service.

Pros

The customer service was always very helpfull.

Cons

The price for uploads is too expensive. The price for regular hosting is o.k.

Reason for choosing Imprima Virtual Data Room

It was recomended to me.

Review Source

CZ

Claire Z.  
Commerical assistant  
Real Estate  
Used the software for: 2+ years

### "Review "

May 11, 2023

5.0

Pros

Imprima is easy to use and when I don't know something the customer service is very good! Within a few hours I have my answer and everyone takes the time for you to explain it. The function to black line documents has been a game changer and saves me a lot of time and is very easy to use, would highly recommend.

Cons

The option with the QR code I don't want to use, but I can't remove that. So I have to contact Imprima for this.

Review Source

ID

Irma D.  
Assistant  
Real Estate  
Used the software for: 1-2 years

### "Easy to work with"

February 26, 2021

4.0

Very positive experience. Service desk is always willing to help, think with you.

Pros

Software is easy to work with, upload is immediately available

Cons

Once a document is uploaded and want to remove the document, the GB is used.

Review Source

Response from Imprima

March 12, 2021

Hi Irma, Great to hear you found Imprima VDR easy to work with! Regarding removing the document issue, I believe it's a misunderstanding, and I instructed your Account Manager to get in touch with you to clear that out. Best wishes Lidia

Clemens H.  
Partner  
Investment Banking  
Used the software for: 2+ years

### "High quality VDR"

January 7, 2022

5.0

Pros

Ease of use, competent project management

Cons

Login process and mobile device access could be improved

Review Source

TM

Tom M.  
Analyst  
Financial Services  
Used the software for: 6-12 months

### "Review Imprima by Tom Moonen"

July 12, 2022

4.0

Good experience overall, especially with the underlying support of the Imprima team.

Pros

The combination between the customer service experience and the functionality of the imprima dataroom are the best attributes.

Cons

I feel like it is not the most user friendly dataroom andthus sometimes quite hard to use.

Reason for choosing Imprima Virtual Data Room

I was not involved in the process of choosing a dataroom

Review Source

OB

Omayma B.  
Manager  
Investment Banking  
Used the software for: 2+ years

### "EI review"

June 27, 2022

5.0

Pros

Easy to use for first-time users , Excellent customer support,

Cons

Data security : ensuring data security and limited access to only those who are permitted, even after downloading the files Batch Downloading which is not limited/restricted

Review Source

kV

kees V.  
Managing Partner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good, bur space for improvement"

July 24, 2023

4.0

Pros

easy to work with. Structure en logic of the software is easy to understand also for clients who haven't used this tool before

Cons

permissions to see, upload is not always as easy as it likes. A view times we had to call the helpdesk

Review Source

AB

Antoine B.  
partner  
Investment Banking  
Used the software for: Less than 6 months

### "LRV feedback"

August 3, 2021

4.0

Overall good especially the service with very helpful people. I should have invested more time as user.

Pros

user should have spent more time understanding before engaging with bidders

Cons

some basic stuff is not logical and more time should have been invested to understand offering

Reason for choosing Imprima Virtual Data Room

earlier positive experience

Review Source

LW

Lambert W.  
Senior Manager  
Real Estate  
Used the software for: 1-2 years

### "Again, very happy with Imprima dataroom on the project"

May 31, 2022

5.0

Pros

Functional, easy to use, nice tools, good and quick helpdesk

Cons

Sometimes a big data dump causes errors. When you want to send a messages to all bidders it would be nice if you can use bold/underscore/italic for the message. Now it's just plain text. This goes also for the answers you provide in the Q&A.

Review Source

AF

Aljefri F.  
Lawyer  
Legal Services  
Used the software for: 1-2 years

### "Imprima file sharing "

December 30, 2021

4.0

Pros

The service people help set up the vdr, this allows time to focus on other important jobs

Cons

It can seem complicated if you don't know what you're doing

Review Source

KI

Konstantin I.  
Associate Director M&A  
Investment Banking  
Used the software for: 6-12 months

### "Imprima VDR"

February 18, 2021

5.0

It provided and excellent VDR experience, we managed our project effectively and received excellent support from the Imprima team

Pros

It was easy to set-up, as a deal manager you can add yourself to bidder teams which saves a lot of time in resolving user access and Q&A issues. User support was excellent and helped us on all fronts.

Cons

I haven't identified particular cons that have affected our experience during the usage time

Review Source

EL

Edward L.  
Director  
Banking  
Used the software for: 2+ years

### "Controlling Access"

March 31, 2021

5.0

Very happy with the software and level of support.

Pros

Inclusion of a disclaimer which needs to be accepted to allow access is key feature and Imprima were very helpful with setting this up. Controlling access levels of various parties has also been very straightforward.

Cons

A minor point but bidder is not necessarily an appropriate description for each party using a VDR at the "Bidder" level of access.

Review Source

VP

Véronique P.  
CFO  
Telecommunications  
Used the software for: 1-2 years

### "Very good customer service"

March 16, 2021

4.0

Great experience with the software thanks to the amazing customer services.

Pros

The support and customer services are the best, very responsive and supportive.

Cons

The price and renewal conditions of the contract.

Review Source

WL

Werner L.  
Partner  
Financial Services  
Used the software for: 2+ years

### "Imprima Virtual Data Rooms Review"

July 30, 2021

4.0

Fine. Will use again

Pros

Ease of use pricing 24/7 support helpdesk

Cons

Most items are in perfect working order

Review Source

AD

Albert D.  
Attorney at law  
Law Practice  
Used the software for: Less than 6 months

### "User friendly and great customer serice"

March 8, 2021

5.0

Pros

It is easy to use. As dealmananger it was easy to understand each function and to instruct other users on how to use the platform.

Cons

If you want to make use of more elaborated options, it wil get a bit cluttered. However, sufficient and effective customer services is available to help out at any time.

Review Source

Response from Imprima

March 12, 2021

Hi Albert, Thanks for your review. As our platform is used for all types of deals (mega-deals, medium, smaller size deals, fully-managed or self-service), the workflows have different layers of complexity depending on each transaction. It is true that larger transactions can require a more complex permissioning structure, multi-layered approval processes, and advanced Q&A features. The additional features have been created to accommodate for managing multiple stakeholders and workflows while ensuring an ultra-secure environment and strict adherence to specified levels of files access. You rightly point out that our top-notch VDR experts are on call any time of day and night and will advise on the best way forward. In fact, they will actually do what you need, if you prefer our Service to get more involved. This level of customer service comes by default for each and every deal we manage. Best wishes Lidia

PO

Paolo O.  
Ragioniere  
Retail  
Used the software for: Less than 6 months

### "Ottimo programma"

December 15, 2022

5.0

Pros

Utilizzo abbastanza intuitivo, il caricamento dei dati, con la funzione di trascinamento, è sicuramente una procedura molto semplice. L'assistenza sicuramente è molto valida, un plauso va alla \[CONTENUTO SENSIBILE\] per la sua disponibilità e per la sua gentilezza.

Cons

Non ci sono giudizi negativi. Il programma non ha mai dato problemi ed in caso di necessità l'assistenza è sempre disponibile.

Review Source

JL

Juliët L.  
Office Manager/ junior projectontwikkelaar  
Real Estate  
Used the software for: Less than 6 months

### "Review Juliet"

December 15, 2022

4.0

Although Imprima is the first Virtual Data Room that I have used (so I can't compare) my overall experience well good.

Pros

The ease of learning a new online dataroom

Cons

The export of the online dataroom to our server

Review Source

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