Drooms Virtual Data Room Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

About Drooms Virtual Data Room

Drooms, the leading provider of Virtual Data Rooms in Europe, allows companies controlled access to confidential corporate data across company boundaries and specialises in providing tailored solutions for the entire value chain and lifecycle management of assets. Confidential business processes such as commercial real estate sales, mergers and acquisitions, non-performing loans (NPL) transactions and board communications are handled securely, transparently and efficiently by Drooms. Learn more about Drooms Virtual Data Room

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Showing 22 of 22 reviews

Showing Most Helpful

Showing 22 of 22 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Calvo C.
LOAN SALE DEPARTMENT
Financial Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 6, 2017

“Really good experience with customer support. The website could be included improvements”

ProsAplication is faster than the older, fast to upload documentation. Access the clients to old documentation, easy to access the statistic and get information
ConsI have problems with the authoritation to the clients, you have to delete all the users and then manage the acces again. You can download the documents with water signal
Reviewer Source 
Source: Capterra
November 6, 2017
Petra V.
Marketing Officer
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 18, 2018

“We have used DROOMS many times, runing on both old and new platforms. The services we always perfect”

ProsThe software is easy to use. I also like its clarity. The function of analytic is also useful. I appreciate the services provided by customer support.
ConsIf you add attachement to the answer (in Q&A tool), it is not shown in data room to be available as valuable document as far as I know.

Vendor Response

By Drooms on May 29, 2018
Many thanks for taking the time to review Drooms - Glad to hear you are very happy with our software and support! We can clarify, that attachments to answers in the Q&A Tool are shown in the Data Room in the folder ¿Q&A Attachements¿ and are just as available as fully valuable documents like any other document a group has been given access to. Please don't hesitate to contact us for more questions: support@drooms.com
Reviewer Source 
Source: Capterra
May 18, 2018
MARIA S.
advisory
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
November 6, 2017

“VERY GOOD SUPPORT AND VERY FAST TO SOLVED QUESTIONS”

OverallEasy, simple, intutite, good support
ProsSIMPLE AND QUITE EASY TO USE ( VERY INTUITIVE), FAST IN ORDER TO LOAD DOCUMENTS. THE POSIBILITY TO DOWNLOAD STADISTICS
ConsMORE APPLICATIONS LIKE : ENTER USER AND ACCESS FILTERS WITHOUT NEEDING TO SEE ALL ALS FOLDERS AND VICE VERSA
Reviewer Source 
Source: Capterra
November 6, 2017
jannine v.
cfo
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
June 4, 2018

“I did not use the Q and A facility and so cannot review that.”

Overallwe shared information both with other parties but also used it as our own archive
Prosit is very easy and very swift in uploading documents; when the system needs some seconds to upload, you can continue to use the program
Conschanging the indexnumber within a folder is not very easy (you cannot drag files within a folder to another indexnumber)

Vendor Response

By Drooms on June 6, 2018
Thanks a lot for reviewing Drooms - We are pleased to hear about your satisfaction! While it's indeed not possible to ¿Drag&Drop¿ files within a folder (yet), you can easily ¿Copy&Paste¿ files within a folder to change their order and index. Please don't hesitate to contact us for more help: support@drooms.com
Reviewer Source 
Source: Capterra
June 4, 2018
Marie-Astrid B.
Associate
Financial Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 25, 2019

“Drooms”

ProsSupport Service is great ! It offers interesting functionalities
Consnothing to say about it. It is a constantly improving tool.
Reviewer Source 
Source: Capterra
January 25, 2019
Michael P.
Vice President
Utilities, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
August 16, 2016

“Plant Vendor”

OverallService and Quality very good, Ease of Use, Customer Support, Features & Functionality, Value of Money
ProsService
Consnon
Recommendations to other buyersnon
Source: Capterra
August 16, 2016
Bárbara F.
Principal
Health, Wellness and Fitness, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
May 5, 2017

“I was a the deal manager of a Data Room for 3 months.”

ProsI particularly liked 1) ease of use - I was able to do almost all by myself without need for support and 2) customer support - the little times I needed support it was quick and effective
ConsThe "Look and feel" and design of the data room seems a bit old and outdated; it was not possible to customize the look (e.g. the font size was particularly small!)
Source: Capterra
May 5, 2017
Frederik S.
Real Estate, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
August 16, 2016

“Excellent service”

OverallVery good technical quality and excelent service. customer service is very flexible, fast and always available.
Source: Capterra
August 16, 2016
Amber H.
Real estate developer
Real Estate, 1-10 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
2/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Source: Capterra
January 12, 2017

“Professional dataroom”

OverallIt's professional, but sometimes hard to use. Also, the look of the online environment could be more attractive.

Vendor Response

By Drooms on April 3, 2017
Dear Amber, Thanks very much for taking the time to submit a review for Drooms. It sounds like you may have been using an older version of the Drooms data room. We are pleased to announce Drooms NXG, which has an improved, intuitive user interface, as well as many new features. You can download and give it a try here: https://shop.drooms.com/ Please contact us should you have any further comments or suggestions: https://drooms.com/en/contact-us Best regards, Drooms Marketing
Source: Capterra
January 12, 2017
Julia S.
Investment Manager
Real Estate, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
November 9, 2016

“a very reliable and easy to use tool with a professional advisory”

OverallI was a Drooms administrator in the sale transaction of a commercial property. I was responsible for uploading a data, review and answering Q&A. Drooms offered a very clear, intuitive interface for me and all other users. Any time, I was not sure how to navigate in the tool, I could call or text to my Drooms project manager and ask for an advice. Drooms can save documents for at least 6 months which was exactly the time we needed to store our data.
ProsVery intuitive interface, the easy use and professional advisory
ConsDon't see any cons.
Source: Capterra
November 9, 2016
Juerg S.
Director M&A
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
May 30, 2016

“Easy to navigate and manage with excellent customer service”

OverallDrooms is an excellent platform that is easy to use and provides an unparalleled level of customer service. I had started off trying a variety of VDR's and ultimately switched to Drooms for its simplicity and intuitive structure. Top notch security and customer support at a great rate. I am recommending Drooms as a reliable and responsible partner.
Source: Capterra
May 30, 2016
Karl S.
General Manager
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
May 24, 2016

“Great way to organise a data room”

OverallCompared to a paper data room this tool is fabulous. Just drag and drop scans or pdf printouts, no more hassle with copies and binders. Just add a name and e-mail address and person has access to the data room. Statistics are easily available. I wouldn't do a due diligence any other way !
Source: Capterra
May 24, 2016
Louise M.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Source: Capterra
January 24, 2017

“Good experience”

OverallOverall good experience! Customer support representatives were very customer friendly and provided us with the requested service.
Source: Capterra
January 24, 2017
Mofadja S.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
December 16, 2016

“Great tool!”

OverallIt was great working with Drooms on a due diligence projects. The customer service was good, fast and very helpfull.
Source: Capterra
December 16, 2016
Florian K.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Source: Capterra
June 6, 2016

“Best permanent data room in town”

Overall- high flexibility of the provider to amend / modify the software - reliable no downtime - easy understanding; short implementation
Source: Capterra
June 6, 2016
andrew g.
solicitor
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
June 9, 2016

“It was an excellent product; easy to use and the custoemr service was very good”

OverallOnce I understood how to use the system, it was very easy to understand and to use.
Source: Capterra
June 9, 2016
Sander H.
CEO
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
May 30, 2016

“Excellent platform”

OverallVery easy to use and most important it is fast. Excellent staff to support the process
Source: Capterra
May 30, 2016
Maryam A.
Assistant
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Source: Capterra
May 24, 2016

“PERFECT”

OverallWorking now for several years with Drooms. Assistance is perfect, helpful and nice to work with.
Source: Capterra
May 24, 2016
Michael L.
Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Reviewer Source 
Source: GetApp
January 16, 2019

Reviewer Source 
Source: GetApp
January 16, 2019
Varun K.
System Administrator
Information Technology and Services, 1001-5000 employees
Used the software for: Unspecified
Overall Rating
4/5
Reviewer Source 
Source: GetApp
July 14, 2018

Reviewer Source 
Source: GetApp
July 14, 2018
Julia S.
Investment Junior Manager
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
August 24, 2016

“Drooms Bewertung”

Overalli didnt experience any inconvenience. The service was very good. very professional and with high availability of staff
Prosservice 24 hours, availability of the contact person, email contact, transparent tool
Consno
Recommendations to other buyersmaybe live chat
Source: Capterra
August 24, 2016
Wibke W.
Business Developer
Real Estate, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
January 23, 2017

“Everything easy to handle”

OverallFrom the beginning to the end everything we had to do was quite easy and understandable. Thanks also for the "right away support".
Source: Capterra
January 23, 2017