--- title: "Bloomfire Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Bloomfire Software - reviews, pricing plans, popular comparisons to other Knowledge Management products and more." source_url: "https://www.capterra.com/p/131501/Bloomfire/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Bloomfire Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Bloomfire ## What is Bloomfire? Bloomfire is an Enterprise Intelligence platform that turns organizational knowledge into a strategic advantage—trusted answers, healthy content, and AI-ready knowledge, all in one place. Conversational AI (Synapse) surfaces direct, sourced answers exclusively from your company's certified knowledge, with hallucination mitigation built in. Knowledge Connectors unify content across SharePoint, Google Drive, Salesforce, Teams, Confluence, and more - no migration required. Content Reliability continuously monitors for outdated, duplicate, or conflicting information before it reaches employees or AI systems. Built-in GenAI Authoring tools help teams draft, refine, summarize, and publish knowledge faster and consistently. An Analytics Suite tracks queries, engagement, and content gaps, connecting knowledge performance to business outcomes. Additional capabilities include Learn and Confirm comprehension tracking, moderation and approval workflows, and role-based Custom User Experiences. ## What is Bloomfire used for? [Knowledge Management](https://www.capterra.com/knowledge-management-software/)[Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Collaboration](https://www.capterra.com/collaboration-software/) Recognitions Shortlist Overall rating Based on 268 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Document Management / 2025 - Knowledge Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Bloomfire alternatives Highest Rated [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,116)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,009)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars ## FAQs about Bloomfire Overview ### What problems does Bloomfire solve? Bloomfire solves scattered knowledge, repeated questions, and time lost searching emails, shared drives, and file folders by creating a searchable repository for policies, procedures, training, sales collateral, and product updates. Customer support, sales, customer success, onboarding, and distributed teams benefit from faster self-service answers, collaborative reviews, and consistent access to current information. Answer based on 171 reviews Overview ### Which roles and teams benefit most from Bloomfire? Bloomfire is most used by sales and sales enablement teams that need current product knowledge, account resources, and onboarding materials. Learning and performance leaders organize training content and answer recurring employee questions. Marketing, product, and project managers share campaign, product, and project documentation, while administrative and operations staff maintain accessible internal information. Answer based on 186 reviews Overview ### What company size and industries is Bloomfire built for? Bloomfire serves small businesses, which account for 45% of reviewers, and financial services organizations, its top industry at 9%. It is also used by enterprises (33%) and midsize businesses (23%), with reviewer representation in marketing and advertising (7%) and education management (6%), alongside business services, manufacturing, energy, finance, and insurance. Answer based on 254 reviews Features and Usability ### What are the key features of Bloomfire? Bloomfire includes knowledge base management and content management for storing, organizing, and finding current business information. Role-based access controls and permissions support separate communities and restrict information by user group. The platform also provides content libraries, full-text search, file sharing, commenting, and activity feeds for collaborative knowledge sharing. Answer based on 12 reviews Integrations ### Which third-party tools and platforms does Bloomfire integrate with? Bloomfire integrates with 10 third-party tools, including Box, Dropbox, Google Drive, Microsoft Teams, OneDrive, Salesforce Sales Cloud, Slack, and Zendesk Suite. The available connections span file storage, collaboration, CRM, and customer support, with Tableau also supporting analytics-focused knowledge-sharing use cases. Answer based on 10 reviews Getting Started and Support ### How easy is it to onboard and train a team on Bloomfire? Bloomfire offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers report that everyday and nontechnical users typically learn search, content access, and sharing quickly with little formal training. Administrators and teams managing large knowledge bases or unfamiliar with newer technology may need structured guidance and more time. Answer based on 17 reviews Getting Started and Support ### What customer support options does Bloomfire offer, and how do users rate the experience? Bloomfire offers email/help desk, FAQ/forum, knowledge base, phone, and chat support. Users often describe staff as responsive, helpful, and willing to follow up with answers and guidance. Some reviewers report long waits when immediate assistance is needed, while another cites a difficult onboarding experience. Answer based on 39 reviews Search functionality ### How well does Bloomfire search work for finding knowledge? Bloomfire helps teams find stored knowledge quickly through keyword search, tags, categories, and a central content repository. Sales, support, and marketing teams value faster access than folders or shared drives. Search relevance can vary with broad queries, typos, inconsistent metadata, large libraries, or content spread across access groups. Answer based on 79 reviews ## Features AI summary Based on 4,729 Knowledge Management reviews Capterra data shows that buyers of Knowledge Management software rank the following features as their top priorities: - **Knowledge Base Management** (**50%** of reviewers rated this feature as critical) - **Content Management** (**50%**) - **Document Management** (**48%**) Bloomfire supports all three features reviewers rate most important: **Knowledge Base Management**, **Content Management**, and **Document Management**. Together, these capabilities help businesses organize internal knowledge, keep content current and accessible, and manage documents in one place, allowing teams to find information faster and work more efficiently. Knowledge Base Management 4.7 (31) 93.55% of 31 reviewers that rated this feature as important or highly important Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Content Management 4.6 (22) 81.82% of 22 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Document Management 4.6 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Full Text Search 4.5 (14) 50.00% of 14 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Text Editing 4.5 (20) 50.00% of 20 reviewers that rated this feature as important or highly important Edit text as needed Access Controls/Permissions 4.5 (22) 54.55% of 22 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Bloomfire 88 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Sharing: Share access to files and assets with individuals - Audio File Management: Supports audio files - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Creation: The ability to create unique content - Content Generation: Generative AI can be employed to generate content in different forms, such as text, images, music, and videos - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Content Publishing Options: Facilitates online authoring and publishing of the content - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Reminders: Reminders sent via email - Employee Directory: Access names, contact information, and roles of employees in a centralized repository - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Filtering: Find & retrieve relevant data or documents - Full Text Search: Search for specific words or phrases within a document or database - Gamification: Games or game-like elements to track progress and reward accomplishments - Group Management: Organize and edit a group of people's policy and members - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Mobile Interface: A way of interacting with a mobile application using items such as windows, icons, and menus - Natural Language Processing: Process and analyze human language in text or audio form - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Private Network: Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Projections: Estimate or forecast of a future scenario based on the study of present trends - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Self-paced Learning: Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User Onboarding: Guide new users to understand and become proficient in using a product or service - Version Control: Track revisions and updates made to files and navigate between different versions - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Web Notifications: Set-up notifications and alerts for web browsers and apps. - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Wiki: An informational database that allows users to add, delete, or revise content - Workflow Management: Create, design and manage workflows for repetitive tasks - WYSIWYG Editor: What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface --- Get Advice We can help you find the software with the features you need. Features 4.2 (256) 4.2 Based on 256 reviews ## Pricing Value for money 4.3 (191) Growth Custom Quote Available It includes: - Unlimited Storage - AI-Powered Search - Authoring - Enterprise search integration with SharePoint - Implementation Support Business Custom Quote Available It includes: - MS Teams, Slack Integrations - Data Migration Support Enterprise Contact Vendor for Pricing It includes: - Unlimited Bloomfire Communities - AI-Powered search and discovery tools - Vanity URLs - Third-party Integrations - Dedicated Implementation Value for money 4.3 (191) 4.3 Based on 191 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ Box](https://www.capterra.com/p/148766/Box/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (214) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (214) 4.4 Based on 214 reviews ## User reviews Overall rating 4.4 Based on 268 reviews Filter by rating Counts reflect reviews available in this feed. 5(143) 4(99) 3(22) 2(4) 1(0) Mentioned topic Recent reviews first, then most helpful KS Kiran S. ### "Powerful Knowledge Search, but Pricing and Content Controls Need Work" 4.5 November 11, 2026 I use Bloomfire to bring scattered company knowledge into one searchable source of truth, so I spend less time hunting for information, retain expertise, find answers in audio and video, and get new hires up to speed faster. It helps us reuse verified work, respond faster, and find knowledge without switching apps. Pros I like how Bloomfire makes it easy to share, find, and organize knowledge in one searchable hub. Its user-friendly interface and AI-powered search help me find information across documents, posts, and video and audio transcripts. I also like the Q&A and collaboration tools, which let people share answers and learn from each other, and the tagging and categories that keep information organized. Bloomfire helps save time and work more efficiently, and its integrations let teams access knowledge from tools like Slack and Microsoft Teams. The initial setup also seems smooth and straightforward, with content quick to upload and organize. Cons I find Bloomfire’s text editor and layouts rigid, and the narrower article widths make detailed tables or embedded documents difficult to read. Standard keyword searches can surface outdated articles over newer versions or miss exact query matches. I also miss dedicated version tracking and rollback options, which makes content maintenance cumbersome. Homepage personalization is limited, and reporting metrics lag behind newer competitors. For admins, tracking engagement and adoption can mean checking individual profiles manually, while keeping content accurate takes ongoing manual maintenance. Organizing large content libraries can be cumbersome, and switching between work apps and the knowledge base can feel friction-heavy. Bloomfire’s custom-quote pricing, minimum user requirements, and implementation fees can make it cost-prohibitive for smaller teams; fixed licensing costs can also be restrictive for occasional readers. ceo 5.0 November 6, 2026 AI summary based on a full review Bloomfire significantly reduces the time spent searching for information by providing a centralized knowledge base that employees can easily access. However, encouraging widespread adoption across the company may take time and effort. Log in to unlock the full review, detailed ratings, and pros & cons Rachel Helm B. Director, Demand Generation Used the software for: 1-3 years ### "Talla: The best online chat tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 21, 2021 Overall, the experience with this software is very good. It is too handy for the first connection despite the adversities with other users running different versions of the software. All our problems with connection and approaching our customers have been solved. Recommended product. Meetings are faster since we do it remotely. We can share the same ID and be many users in the same room and we have saved a lot of time when contacting each one. Pros This software is very applicative and very easy to use, its control panel is one of the most complete there is right now arguing that it has fast and complete synchronization and a great compatibility with many devices including computer and cell phones. The installation is totally fast and reliable and its security system is complete. Cons If you do not have the basic knowledge of this software its use tends to become a bit confusing. When recovering passwords in case of forgetting them, you may experience many problems since the platform needs to fix that part. Finally, in order to have compatibility with several users at the same time, it is necessary to have the most updated version of the software. Mary C. Director, Market Research Used the software for: Less than 1 year ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 18, 2020 Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important. Pros It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool. Cons I wish I could edit docs in the tool. But there are few cons that we have found at this point in time. SM Sr. Manager of Operations, Associate Support Sr. Manager of Operations, Associate Support Used the software for: 3-5 years ### "Bloomfire - Exceptional platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 7, 2023 Overall, we needed a knowledgebase that was better for our department. Our previous KB was a bit of a mess and very difficult to search or find any basic information. Bloomfire has been an amazing change! I would choose them everyday. Pros Key aspects: searchability, how it looks, and organization features. Cons I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky. SB Sr Bus Sys Analyst Sr Bus Sys Analyst Used the software for: 3-5 years ### "Talla Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2021 Talla has saved us money. It's allowed our support specialists to get out of the business of copy/paste the same answers to agents day in and day out. It also has enabled my agents to get immediate help instead of waiting. The amount this product has saved us is immense. Pros I personally don't care about the software. Software comes, software goes, and software gets upgraded. Most companies do this. Talla is special because the level of involvement of \[SENSITIVE CONTENT\], our go-to guy with any issues and improvements. Without \[SENSITIVE CONTENT\], we may have never made this out of trial. Cons Bugs. All software has them. I don't even think this is a "con" but reality is that stuff has broken or not worked. It's always resolved quickly though. OS Office Support Specialist II Office Support Specialist II Used the software for: 3-5 years ### "I mean, if you really hate SharePoint" 3.0 June 6, 2024 One of my company's top knowledge base articles is titled "How to Search in Bloomfire" - actually we don't call it Bloomfire we call it our own internal name to stay on-brand even internally. It describes how to perform a boolean search such that you filter out the detritus that it pulls up even if you search for an article's exact name. Also, you can be part of different access groups within Bloomfire, which allows you to keep some entries company-wide and others restricted to management or tech support. If you want to post an article in multiple groups, it actually produces multiple links which do not reference one another. So if I have access to an article in Group A and it's also in Group B, and I send someone in Group B the link that shows up on my computer - they can't open it. The software isn't smart enough to go "Ah, yes. That's the same article as the one you have access to. Let me direct you there." It should just be one link with permissions attached to it - you can open it or not. Instead it's several links, permission-specific and therefore overly complicated. Also, if you try to link articles with hyperlinks as a wiki, you better be sure that everyone is using the same links. We also have a moderation team to sort of make the final judgement on what gets posted. My company did not hire subject matter experts for this position, so those of us who want to submit an article have to let it go through a convoluted approval process. And what if my article gets approved, and I am the author, and I decide to change it? As far as I can tell, the change requests go to a black hole and it's been literally years and I'm the only one who can see my edits to my article. Again, I think some of these have less to do with the product and more to do with my experience with my company's implementation of the product, so hopefully it will give you an idea of what not to do. Pros Bloomfire is one of the few systems that my company uses that has not yet had a massive outage. It seems like it's fairly customizable. Cons I don't know if it's Bloomfire or my company's implementation of it, but searching for a knowledge base article is an absolute disaster. ST Sr. Training Specialist Sr. Training Specialist Used the software for: 1-3 years ### "Talla review" 3.0 August 26, 2021 It has been good so far for the most part however being able to track work flows, more line of site and more tutorials or "How to " videos/documentation on pulling reports, regular cadence for reports would be nice. Pros Agents and Supervisors can quickly retrieve answers if they're built in. Cons The inability to copy paste from outside documents and formatting issues that exists, copy pasting images, basic computer functions do not work (Ctrl C , Ctrl V, Ctrl X ) etc. Versioning did not exists for audits - recently fixed i believe HO Head of Guest Insights Head of Guest Insights Used the software for: Less than 1 year ### "Bloomfire is THE platform (and partner) for expanding the use of our data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 31, 2023 Took our team to the next level. Love it. Pros Easy to use - for uploading and downloading content Cons Nothing really, but to get the most out of it you really need a plan for organizing the content. Their team helps with that, but it's not something you can just do and forget about - you need to constantly be thinking about how to maintain the content. TP Technical Program Manager Technical Program Manager Used the software for: Less than 1 year ### "Elegant tool with the exact features for knowledge management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2021 Overall I'm very satisfied with Talla. It does exactly what it's supposed to do. Also, the customer service has been phenomenal: they listen to you and really care about your success, and often will go extra miles to get resolutions. Pros Talla is lean and elegant - its features for knowledge management are exactly what we need without all the extra things that may be included in other similar tools and you may never need. It keeps knowledge available for our teams at fingertips that's searchable via various means - browser plugin, Chatbot, Slack, etc. And it helps share knowledge with external teams such as augmented workforce that does not have access to documentation inside the company firewall. Cons The text authoring tool is not robust enough - text formatting, table handling, and other rich text support are limited. [View all Reviews](https://www.capterra.com/p/131501/Bloomfire/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Bitrix24 vs Bloomfire](https://www.capterra.com/compare/113540-131501/Bitrix24-vs-Bloomfire)