# Page 6 | Bloomfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Bloomfire the right Digital Asset Management solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131501/Bloomfire/reviews --- Bloomfire 4.4 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Page 6 - Reviews of Bloomfire ## Showing most helpful reviews Showing 126-150 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RC Reece C. Director of Global Technical Support Telecommunications Used the software for: 6-12 months ### "Excellent Knowledgebase Solution " January 17, 2017 5.0 Bloomfire is an excellent knowledgebase solution for both internal and external use. We use Bloomfire to empower our Technical Support Engineers with information on how to resolve issues and also plan to open it up to customers to do the same over 2017. Review Source BR Billie R. Tax Preparer 3 Accounting Used the software for: 2+ years ### "Portal user" July 15, 2020 4.0 Once I get logged in, it's great, sometimes the login is an issue Pros Easy to navigate the articles and topics I am looking for. Cons Some features are not as easy to use, instruction or directions would be helpful in how to follow or add comments etc. Review Source AK Anne K. Metro Systems Integrator (Help Desk) Retail Used the software for: 2+ years ### "Plays well with others!" January 17, 2017 5.0 Reviewing and requesting additional info on articles is a great way to keep documentation clean, relevant and up-to-date. If something is missing a moderator can push a request for an update/fix to the original author. Tags work great too. Pros The search feature Cons Getting end users to remember to use it. I think some people still Google fixes we have already documented. They can't find a fix that works on Google so they end up calling for a fix when they already have it. Review Source MB Mike B. Partner Management Consulting Used the software for: 6-12 months ### "Takes some getting used to! " July 15, 2020 4.0 Overall it serves my needs Pros Storage and search features are easy to use, but would like more filtering capability in search Cons Downloading and some other functionality is obscure to use. Review Source DR Danica R. Sales Enablement Used the software for: 1-2 years ### "Bloomfire has been a great solution for our sales organization." May 4, 2017 5.0 Pros Bloomfire is very versatile, easy to use, and encourages interaction and collaboration among users. Cons Because it's so versatile, Bloomfire is not always best suited to our specific sales or organizational needs. Review Source MH Mallory H. Internet Used the software for: 6-12 months ### "Great way to share knowledge with your team!" January 24, 2017 4.0 I love Bloomfire for sharing knowledge with and learning from the rest of my team. It's easy-to-use, easy to navigate, and it's organized well. It's great to be able not only put plain-text in a Bloomfire doc, but to also be able to embed files from elsewhere, as well. Pros Well organized, easy to use, great embedding feature for multiple doc types Cons Would be great to be able to customize docs a little more (header images, etc.) Review Source PM Paul-David M. Salesforce & Pardot Administrator Management Consulting Used the software for: 1-2 years ### "Great community experience and very easy to use" May 17, 2016 4.5 Pros The ability to create posts so varied and to add them to different series made it a lot easier for our company to spread the word to the employees regarding the processes we use. As a Salesforce administrator, it proves great value when you need to communicate a specific set of steps or to ask the users to follow a series of instructions. Rather than having to repeat myself everytime, I can point out to a post that we created and we are all set! Cons The content sometimes seems a bit cramped, especially on the homepage. It can, at times, feel like there is too many information there.. Review Source AR Angela R. Client Solutions Logistics and Supply Chain Used the software for: Less than 6 months ### "Searching Made Easy" January 19, 2024 5.0 Pros Ease of use Searchability Ability to filer Cons Sometimes you are not able to filter the search and the result is too broad. Review Source CB Cam B. Tech Information Technology and Services Used the software for: 1-2 years ### "Great Knowledgebase Application!" January 17, 2017 5.0 We needed a user friendly web application to allow our techs to upload and easily access anywhere. No complaints! Pros Application is stored out of our office. Accessing from any Internet access point is great! Cons None so far Review Source AL Ariel L. HR Manager Online Media Used the software for: 6-12 months ### "Great Tool for storing Company info" February 1, 2017 4.0 Our company is on the smaller side (under 25 employees) and had adopted this tool to house knowledge, onboarding and training info for our current and future employees. While this is a good solution we learned that this would have been better utilized once we are a larger organization and had more information that we needed to store/ share. This is a great tool to organize content and engage your team, we were just premature in what our needs as a company were. We had a good experience with Bloomfire, it was just more than what we needed at the time. I would recommend this for organizations that do have a lot of information that they need housed and want to push out and share this info in real time with their team, this is a great solution. Pros Easy to use and organize information. Really liked using it for onboarding new employees. Cons We would sometimes have trouble getting the team to engage and post content to the platform. With content that was posted, if something changed or was no longer pertinent, it wasn't always easy to realize it still lived in Bloomfire and purge/ correct it. We did have a few members of our team that acted as admin but it could still be time consuming. Review Source DF Denise F. district sales manager Retail Used the software for: 6-12 months ### "Cn in review" July 15, 2020 4.0 There are alot of resources Pros There is a lot of information that is applicable to the industry Cons It is difficult to find information in the Strut area Review Source AA Anthony A. Used the software for: 6-12 months ### "Good tool, but needs a structure" February 1, 2017 4.0 I like the page setup, functionality, and layout. However I don't know what I don't know, so relying on a search function or clicking around for me to find stuff I need doesn't work. I'd like a thematic map, tree structure or some other visual and intuitive way of finding content I might have missed when emailed out. Pros Layout and functionality Cons Scattered and as chaotic as the people that post there Review Source RB Robert B. Translation consultant Religious Institutions Used the software for: 2+ years ### "Bloomfire best game in town" January 17, 2017 4.0 I do wish there were easier ways to organize the material and search, but it is getting better all the time. Pros Flexibility in posting Cons Looks chaotic when you start up Review Source Response from Bloomfire January 20, 2017 Thank you for taking the time to write a review and give us feedback Robert. We have some documentation in our customer community around curating your content to optimize search that you might find useful. We're constantly looking at ways to improve Bloomfire so your feedback is important. MV Manideep V. Podcaster Media Production Used the software for: 6-12 months ### "Bloomfire Review " February 27, 2023 4.0 Pros Bloomfire is a great software for ideas management and content and document management. It is also a great tool for market research as well. Cons Pricing is a little expensive and the features are good. They can prove the user experience of the software. Review Source RT Robert T. Owner Financial Services Used the software for: 2+ years ### "OMG User" July 15, 2020 5.0 Pros I work with OMG and it is super easy to find stuff using Bloomfire, If we did not have that we would be lost. Cons I don't really have any con's about the software Review Source SL Sharon L. Customer Service Trainer Retail Used the software for: 6-12 months ### "its good~" July 13, 2020 4.0 Pros easy to use and like the icon, and the layout Cons the home button to be seen everywhere would be great Review Source SA Sunny A. Device Support Specialist Medical Devices Used the software for: Less than 6 months ### "Love this app!" July 21, 2023 5.0 Pros Documents are so easy to find and are organized! Cons That I cannot email a document to myself. This may be a company limitation though Review Source DU Daniel U. Used the software for: ### "Bloomfire Enterprise Use" January 17, 2017 4.0 Bloomfire has been a good tool. Certain limitations have made some things complicated. The way my company has the communities and groups setup makes it difficult to share information with all the intended users. Sometimes it feels too siloed. As far as publishing articles, I think it really easy to do and I have no issues there. Tagging documents and the ability to upload a Word document right to the article is great. Review Source Response from Bloomfire January 20, 2017 Hey Daniel, Thank you so much for leaving Bloomfire a review. We understand that your time is valuable and appreciate your response. We are excited that you¿re experience here at Bloomfire has been enjoyable. Since we¿re neighbors let us know if you have need any assistance with content curation or a revamp and we¿d be happy to have you in the office for some face to face training! JM Jessica M. Esthetician’s Consumer Services Used the software for: 1-2 years ### "Review of search and finding articles" July 15, 2020 4.0 It’s been good since being a user my company makes us use this in order to reference anything we need help with in our work. Pros I liked that you could see attached videos that others have put up to help demonstrate any objects we have. Cons Sometimes the link and videos that were previously searched to help employees with obstacles are hard to find Review Source mD monica D. agent Insurance Used the software for: Less than 6 months ### "a must have" January 18, 2024 5.0 couldn't be better, delighted to say the least Pros the simplicity of all of it is unmatched. Cons its hard to say there is anything i actually dislike Review Source JD Josh D. Digital Content Manager Computer Software Used the software for: Less than 6 months ### "Doesn't get any better" January 24, 2017 5.0 I'm new to Bloomfire, but so far my experience with this knowledge content platform has been outstanding. As the primary stakeholder, I demoed several solutions and this was by far the most robust - but I've also found it easy-to-use. Getting our content into the system has been simple (email to post is awesome!) - and the organization structure couldn't be more intuitive or flexible. Also, the onboarding team was top notice. I've worked in the SaaS space for years - it's easy for me to spot a company that knows what it's doing. Needless to say - I'm already a huge Bloomfire fan. Pros Intuitive interface, flexible organization structure, easy posting, global search, automatic transcribing of imported videos (making the content searchable) Review Source DH Daniel H. Used the software for: 1-2 years ### "Bloomfire Review" January 24, 2017 4.0 Overall it's been a pretty positive experience having the Bloomfire platform hosted in my organization. I am in the geospatial field, and Bloomfire is a great place for us to post issues and questions that others may be going through as well. It opens up the door for communication and sometimes even yields a productive in person meeting. We can collaborate on issues that we may have not collaborated on in the past. It's also a great place to share solutions to challenging technical issues that may not be found in a Google search. Pros The communication doors it opens. Cons The cost. Review Source NT Nicole T. CSR Apparel & Fashion Used the software for: 6-12 months ### "Confusing but useful" February 1, 2017 3.0 Bloomfire can be an extremely useful tool, but it's not quite polished enough to be the most effective for putting out organized instructions and updates for a company. It's messy and overwhelming and hard to update. Pros It's pretty from first glance Cons It's incredibly messy once you start digging in to find answers Review Source bL bob L. proposal coordinator Used the software for: 2+ years ### "Great way to share information between teams. " July 13, 2017 4.0 Pros The "tag" system. Being able to add multiple tags and categories to one entry makes it valuable and enlightens people about how others perceive one the same bit of information. Cons The search function could use optimization. You have to use multiple tabs instead of using a back function. Review Source SC Sarah C. Online Community Manager Used the software for: 6-12 months ### "Great customer service...easy to use!" May 3, 2017 4.0 Pros Easy to use...doesn't require advanced training. Customer support is fantastic! Love being able to schedule posts in advance. Cons Looks too crowded which scares our customers away. Wish there were new features that would "WOW" our customers! Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.