# Page 8 | Bloomfire Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Bloomfire the right Digital Asset Management solution for you? Explore 254 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131501/Bloomfire/reviews --- Bloomfire 4.4 (254) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 22nd, 2026 # Page 8 - Reviews of Bloomfire ## Showing most helpful reviews Showing 176-200 of 254 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ES Evan S. Senior Director Marketing and Advertising Used the software for: 1-2 years ### "null" August 21, 2015 5.0 Review Source DR Danica R. Bloomfire Administrator Used the software for: 6-12 months ### "Bloomfire is user friendly and engaging" May 12, 2016 4.5 Pros The product is very easy to customize and can be used in a wide variety of use cases. can be used to fill many content and engagement gaps. The company is very customer oriented and readily welcome feedback and acts upon it. Cons Sometimes the versatility of the product makes it hard to make it work for a very specific need/use case. Review Source SM Steve M. Used the software for: ### "Great potential, but needs improvement" January 17, 2017 3.0 There is great potential for to fit our business needs. Areas that need improvement include the search function, white space reduction, server speed responsiveness, and additional layout options. Pros Ability to store documents online and share securely within team. Cons Areas that need improvement include the search function, white space reduction, server speed responsiveness, and additional layout options. Review Source Response from Bloomfire January 20, 2017 Steve, we sent you an email and hope to connect with you soon! We are making a lot of improvements this quarter and this year, so I am sure you will find them very useful! DA David A. Used the software for: ### "Disappointed" January 17, 2017 2.0 I found the product hard to use, and we had a really bad customer onboarding experience. We are using Guru now which we love. It has a logic to it that fits into our workflow. Review Source Response from Bloomfire January 20, 2017 David, that is really disappointing to hear about your experience. We emailed you and hope to hear from you soon. Our whole team here is dedicated to each one of our customers' success, so we hope to connect soon to make things right for you! We would really appreciate hearing about your poor customer onboarding experience and what we can do to improve. We have a onboarding documentation and we would be happy to work with you on re-onboarding. KB Kelsey B. Used the software for: ### "Bloomfire Review" January 17, 2017 4.0 It can sometimes be hard to navigate and I'm not sure the search function is as useful as it could be. I often try searching for things and if I don't use exact wording I don't get what I'm looking for. Review Source Response from Bloomfire January 20, 2017 Hey Kelsey, Thank you for your feedback! In regards to search-ability you can always use a Boolean search addition to help with search results, also you can use the search and the filters in conjunction to increase your search-ability. Contact us at support@bloomfire.com and we can guide you through best practices in organizing information inside your community. Again, thank you for your feedback! MQ Mandy Q. Used the software for: ### "Great Collaborative Knowledgebase" January 17, 2017 4.0 is easy to use and relatively inexpensive. We use it in our call center to keep our agents up-to-date on all of our policy changes. The ability for users to ask questions and flag posts is very helpful. The only downside is text formatting. Even if you to the HTML markup, the formatting doesn't always show correctly. Review Source Response from Bloomfire January 20, 2017 Hey Mandy, Thank you for taking the time to leave review about your experience with Bloomfire. We are glad that you enjoy your overall experience. In regards to the formatting of posts, we recently released a beta of our new post editor that should help. Thanks again! EP Eliot P. Sales Operations Administrator Used the software for: ### "Easy to use!" January 17, 2017 5.0 Overall, is a great place to document processes on our team. It's easily searchable and customizable to our business. Definitely recommend it for teams that need to find a centralized place to store their important information. Pros Easy to navigate and easy to find documents. It's a great centralized place to put data. I love anything that is customizable to our business. Cons Not necessarily connected to our other technologies, but we are aware that integrations exist (hesitant due to effort and complexity) Review Source MV Melanie V. Sr. Business Analyst Financial Services Used the software for: 1-2 years ### "Helpful for sharing insights" July 10, 2020 5.0 Pros The ability to search different projects from other teams via this software was so helpful in guiding projects in initial phases Cons Sometimes search functionality isn't the best, but still gets the job done Review Source Response from Bloomfire July 14, 2020 Thanks for your review and feedback, Melanie! We appreciate it. RD Roger D. Learning technologist Used the software for: ### "Bloomfire - Enterprise review" March 2, 2012 4.0 If you need to get up and running fast with minimal expense, have a lot of videos and content to start posting, and have users at worldwide locations this is the way to go. Pros Easy to start using immediately. Uploads are very easy. Doesn't need much local IT support. It has an app for mobile access that works very well. Customer service is pretty good. Cons Becomes more complicated if you have multiple related Bloomfires such as with the Enterprise version. Review Source Response from Bloomfire November 10, 2015 Thanks for Your Review! FI Fabiana I. Used the software for: ### "Above average functionality, design and features could improve" January 17, 2017 4.0 's functionality is above average, but analytics features could be re-worked and design could be more appealing. The bloomfire customer support staff is great. Review Source Response from Bloomfire January 20, 2017 Hi Fabiano, Thank you for taking the time to leave a thoughtful review. We are happy that you have enjoyed your overall experience with Bloomfire and the support team here. In regards to the analytics we are always working to improve and would love to speak with you more in depth to see what types of metrics you would help your company. We will be in touch soon! LK Linda K. Used the software for: ### "Linda's Review of Bloomfire" January 17, 2017 4.0 We have two "groups" in where I need to search for a phrase. I find it confusing to search between the two groups, or to "limit" the search to properly only look in the single group. Otherwise, I find the product fairly straightforward. :-) Review Source Response from Bloomfire January 20, 2017 Hi Linda, Thanks for the feedback! If you search on a community level, all groups will be included, unlike if you search from within a group. You also have boolean options to improve your search results. We are always happy to answer any questions you have if you email support@bloomfire.com. MR Michelle R. Used the software for: ### "Bloomfire has helped our CX team tremendously!" January 17, 2017 5.0 Having one central knowledge base for our CX department has been a game changer. Efficiency is very important for us, and has helped us save time that had previously been wasted on searching through emails, Google docs, and asking repeat questions. Review Source DP David P. Student / IT Support Education Management Used the software for: 6-12 months ### "Fantastic way to share knowledge" January 24, 2017 5.0 We use as a knowledge-share place for all of our students and faculty alike to access information on how to use educational technology. It's an easy-to-use intuitive solution that saves IT staff time. Pros Easy to use and implement. Cons None Review Source AM Abi M. Staff Consultant, Analytics & Insights Information Services Used the software for: Less than 6 months ### "Great way to share knowledge" July 15, 2020 5.0 Pros has really helped centralize knowledge for my company, now whenever I have a question, I look it up on bloomfire first. It has also been a great resource to keep company wide info, so we don't have to go scavenging through onboarding documents for policies. Cons Sometimes the search features isn't great and requires multiple itirations Review Source JD Jean D. Environmental policy program manager Environmental Services Used the software for: 2+ years ### "Bloomfire is a great tool" February 1, 2017 4.0 We used to organize City data on flood events for use by city officials, a public ally appointed task force and public stakeholders. It was a very successful tool and easy to use! Pros Ease of use Cons Not really anything. Maybe an online user guide could be provided. Review Source rB rahuyl B. IT Analyst Information Technology and Services Used the software for: 1-2 years ### "bloomfire review" January 24, 2017 4.0 My use of and it's features has been fairly pleasant. my company (whole foods market) uses bloomfire often to communicate information and process documentation to our end users and business partners Pros usability, user friendly, and the tags. it's easy to find things in by using keywords search Cons so far there hasn't been much I did not like about . it's worked well for whole foods thus far Review Source AW Alexandra W. Manager Used the software for: ### "Good System" January 24, 2017 4.0 I find the ability to link live Google Docs to a post really helpful. I mostly go into our system to answer questions that others have. I do post resources a lot and find myself going there to see what other teams' resources are. I find it relatively easy to use. Pros Linking to Google docs. Cons Not being able to create a series when posting a new document. (You have to make the series first, then post and add the series then). Review Source RO Robin O. Used the software for: ### "Bloomfire Sales Portal" February 1, 2017 5.0 allows our sales team to publish documents and articles that they can then share with the other team members. It allows to questions to be published and allows for any other person in the group to answer and share their experiences which is helpful. You can track to see who is participating by viewing items and is one common spot for everything to be contained. Bloomfire has helped our sales team be more efficient and effective working together. Review Source PRK Pruthvi Raj K. Technical Lead Information Technology and Services Used the software for: 1-2 years ### "Bloomfire is Awesome" July 15, 2020 5.0 Good Pros All in one package for all the business needs Cons There should be read only option of files so that we can give it to others who don't have access to the platform. Review Source JLD José Luis D. CIO Information Technology and Services Used the software for: Less than 6 months ### "Bloomfire resume" July 10, 2020 4.0 Pros This has been a problem-solving product. The best thing we like is that we were able to solve a problem in a short time. Cons It is not a simple product to implement, it requires a team with good technical skills. Review Source Response from Bloomfire July 14, 2020 Thank you for your review and feedback, Jose! We're glad to hear that Bloomfire has been a problem-solving product for you. FN Frankie N. Used the software for: ### "Business User at Shopify - Bloomfire " January 18, 2017 4.0 \- great experience, easy to navigate and disseminate information across the org - no complaints, but I don't feel I've been exposed to any advanced functionality - would be keen to learn what MORE offers besides hosting the content Review Source Response from Bloomfire January 20, 2017 Frankie, Glad you are having a great experience! Feel free to reach out to us at support@bloomfire.com and we would be happy to go over administrative functionality and show you some advanced tips! PM Paul M. Used the software for: ### "Pretty cool." January 24, 2017 4.0 I do like and use it a lot for referencing our internal articles. I don't see it being much different than using a free Wordpress with some blog categories though, it seems there is tons of ways to accomplish this overall. It works smoothly and makes our team better overall. Thank you Bloomfire. :) Pros Easy and fast. Cons Seems like there is hundreds of cheaper / free options to do the same kind of thing. Review Source KF Kristin F. Contract Coordinator Real Estate Used the software for: 2+ years ### "Bloomfire Feedback" January 18, 2017 5.0 I have enjoyed working with and appreciate the ease of the software and product. The ability for me to connect with my external users has been seamless with the use of this application. Pros The ease and accessibility. Cons Cost Review Source JA Juan A. Banking Used the software for: ### "Cloud service" October 30, 2014 4.0 Pros Advanced Reporting & Analytics application really allows company to better communicate with our consumers. We can also crowdsource information and recognize our own employees. Cons Not too many curation tools. Playlists are not always in sync. Filtering ability can use upgrades. The interface is a bit complicated for first-time users. Review Source JM Jeff M. Director, Learning & Performance Used the software for: ### "Best online community development tool for your buck" May 12, 2016 5.0 is a user-friendly social platform that enables users to post, question, and consume information in a "system" that helps drive engagement and learning. The mobility function via their app is fantastic and separates them from their competition and was a primary driver for us using their tool. Plus, their staff is customer-focused and responsive to our needs so you truly feel the value of the partnership. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.