--- title: "MyRouteOnline Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MyRouteOnline Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more." source_url: "https://www.capterra.com/p/131505/MyRouteOnline/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # MyRouteOnline Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyRouteOnline ## What is MyRouteOnline? This is the Route Planner for you, whether you own a large fleet or you’re a one-man show. MyRouteOnline offers a credits-based pricing, with various plans, to meet your routing needs and grow with your business. Create multi stop routes with as many as 1000 addresses. Use territories to balance your workload. Get a map with turn-by-turn driving directions. Export your routes to excel. Print a large map of your routes. Share routes via MyRoute mobile app or GPS. Track your deliveries. ## What is MyRouteOnline used for? [Route Planning](https://www.capterra.com/route-planning-software/)[Logistics](https://www.capterra.com/logistics-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/) Top alternative Featured Overall rating Based on 114 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $19 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyRouteOnline?[Manage this product listing](https://www.g2.com/products/myrouteonline/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyRouteOnline 4.6 (114) VS. [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting Price $19 Usage Based, Per Month Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (114) Ease Of Use 4.6 (88) Value For Money 4.6 (90) Value For Money 4.6 (87) Customer Service 4.7 (88) Customer Service 4.8 (87) ## MyRouteOnline alternatives Highest Rated [4.8 (105)](https://www.capterra.com/p/210604/Spoke/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (58)](https://www.capterra.com/p/202055/eLogii/reviews/) Starting price $3000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (1,689)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/131505/MyRouteOnline/alternatives/) ## FAQs about MyRouteOnline Overview ### What problems does MyRouteOnline solve? MyRouteOnline solves the time-consuming work of organizing changing address lists, building multi-stop delivery routes, and assigning stops across drivers. It helps dispatchers, delivery managers, volunteer coordinators, contractors, and field-service teams import addresses, account for service times and vehicle capacity, share mobile routes, and reduce unnecessary driving. Answer based on 91 reviews Overview ### Which roles and teams benefit most from MyRouteOnline? MyRouteOnline is most used by business owners, executives, and operations managers who plan delivery, service, transportation, and field routes. Office administrators and coordinators organize daily stops and share route details, while project and program leaders schedule multi-stop travel for staff, clients, or community programs. Answer based on 112 reviews Overview ### What company size and industries is MyRouteOnline built for? MyRouteOnline is built primarily for small businesses, which represent 88% of reviewers, with Non-Profit Organization Management at 10% as the top industry. It also serves consumer services (8%) and education management (6%), supporting sales calls, deliveries, maintenance, and other field operations. Route planning is the most common use case, reported by 67% of reviewers. Answer based on 114 reviews Features and Usability ### What are the key features of MyRouteOnline? MyRouteOnline includes core route optimization, route management, and delivery tracking for planning multi-stop deliveries. Frequently discussed features include bulk address import and export, map-based route editing, saved routes, and mobile access for sharing routes with drivers. Users can also set start times, service times, breaks, and route or stop limits. Answer based on 69 reviews Pricing ### How much does it cost and what fees or limitations are included? MyRouteOnline offers a free version and trial, with Basic starting at $19 per month for 50 credits. Classic costs 49 monthly for 500 credits, Premium 99 for 1,200, Professional 399 once for 6,000 annual credits, and Business 799 for 15,000. Reviewers cite address and trial-entry limits and occasional pricing confusion. Answer based on 25 reviews Integrations ### Which third-party tools and platforms does MyRouteOnline integrate with? MyRouteOnline integrates with Webfleet. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does MyRouteOnline offer? MyRouteOnline provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided setup and instruction, while documentation and videos offer written and visual reference materials for teams reviewing features and steps as needed. Answer based on 4 reviews Getting Started and Support ### What customer support options does MyRouteOnline offer, and how do users rate the experience? MyRouteOnline offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users generally describe support as courteous, clear, accurate, and quick to respond, including for package mistakes and technical questions. One reviewer expressed dissatisfaction with support alongside concerns about route optimization. Answer based on 18 reviews Address management ### How easy is it to manage and import addresses? MyRouteOnline makes address list entry and cleanup easy for route planning, although some address validation issues remain. Delivery teams, process servers, nonprofits, and contractors can paste or import addresses, name stops, save lists, and adjust locations. Some users report occasional rejected, altered, or inaccurately mapped addresses and want better master-list segmentation. Answer based on 29 reviews ## Features AI summary Based on 3,202 Fleet Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing fleet management software: - **Vehicle Tracking** (**61%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**55%**) - **GPS** (**58%**) MyRouteOnline supports **Vehicle Tracking** and **GPS**, giving fleet teams the tools to follow vehicle locations and map routes more accurately. However, it does not include **Real-Time Monitoring**. Instead, it offers other important capabilities that reviewers also value, including **Mobile Access** (**45%**) and **Dispatch Management** (**45%**), which can help teams stay connected in the field and coordinate assignments more efficiently, helping businesses improve route visibility and day-to-day fleet coordination. GPS 4.5 (8) 100.00% of 8 reviewers that rated this feature as important or highly important System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Mobile Access 4.9 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Dispatch Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Route Optimization 4.6 (14) 78.57% of 14 reviewers that rated this feature as important or highly important Finding the most optimal routes for drivers based on various factors and constraints Data Import/Export 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Import and export data to and from software applications Routing 4.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions MyRouteOnline 38 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Data Import/Export: Import and export data to and from software applications - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - EDI: Transfer of data from one computer system to another - ETA: Ability to use historical tracking data and machine learning in order to accurately predict ETAs - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Live Driver Tracking: Track driver locations on a map in real time - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Route History: Track past routes to better plan and optimize repeat trips - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supply Chain Management: Manage the planning and execution of supply chain activities - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another - Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (103) 4.5 Based on 103 reviews ## Pricing Value for money 4.6 (90) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/131505/MyRouteOnline/pricing/) Basic $19.00 Usage Based,Per Month It includes: - Drive - Dropbox - Excel - Export and Email Routes - Myroute Drivers' App - Single User Classic $49.00 Usage Based,Per Month It includes: - 350 Addresses at Once - Live Tracking - Multiple Users - Online Save and Reload Route Premium $99.00 Usage Based,Per Month It includes: - API Integration - Unlimited Users Professional $399.00 One Time It includes: - 500 addresses at once Business $799.00 Usage Based,One Time It includes: - 1000 Addresses at Once - Customized Integration - Monthly Reports Value for money 4.6 (90) 4.6 Based on 90 reviews ## Integrations [ Webfleet](https://www.capterra.com/p/134918/WEBFLEET/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (88) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (88) 4.7 Based on 88 reviews ## User reviews Overall rating 4.6 Based on 114 reviews Filter by rating Counts reflect reviews available in this feed. 5(80) 4(27) 3(5) 2(0) 1(2) Mentioned topic Recent reviews first, then most helpful RE Reviewer Facilitator Used the software for: 3-5 years ### "Great service for our small non-profit" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 14, 2026 Our small, local non-profit organization has had an outstanding experience with MyRouteOnline for the past 9 years. I cannot say enough about the Customer Service - the staff is always responsive and helpful in answering questions. Our organization is plotting addresses for a flag subscription service. Each year the addresses change and new maps must be created. MyRouteOnline makes the process so easy. Pros I have been using MyRouteOnline for 9 years and I love the way that the features continue to evolve and improve. The Customer Support is outstanding - quick reply time and always helpful. Cons I'm so satisfied with this product but if I were to choose something that I least like, it would be the learning curve - learning to use the program to it's max capacity for our organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director of Operations Used the software for: Less than 1 year ### "My Favorite Small Business Tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 As a small business owner with about 50-75 clients, this service has saved me hours of planning and loads in gas expenses. The pricing is best I have found, and I especially love the pay as you go feature. The customer service is exceptional, and the rep took care my issue quickly when I purchased the wrong package by mistake. Pros Very easy to use and interactive! I’m able to modify routes easily and save them for future use! Signing in online is quick and picks up right where I left off. Cons I don’t see any cons with using My Route Online. The font is slightly small when entering data, but that could be adjusted in the browser if need be. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: 3-5 years ### "Greatest Route Planning Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2025 Pros This has to be the greatest route planning softwares around. It lets you easily plan routes and has helped improved our efficiency. Not to metion the best customer service around. They always go above and beyond to help you with you questions or concerns. Cons If I had to be a little bit nitpicky I would just say that with a lot of addresses the route planning can take a little long to load. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Highly Recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 13, 2025 We've been using MyRoute Online for over 6 years, and it has made our delivery process so much easier. The app streamlines routing for my team, saving us time and reducing confusion. We would be lost without it! Pros Best thing about MRO is that it makes our job so much easier! We visit anywhere from 800-900 homes per month and this app is such a blessing! Cons The only challenge I’ve encountered has been with a few gated communities. Occasionally, the system bounces us in and out of a neighborhood, but once we’re inside a gated area, it’s best to complete all deliveries there before moving on. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Dan W. Principal Cofounder Used the software for: Less than 1 year ### "Great system, works great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2018 Pros It's very easy to use, and powerful too! Cons Sometimes a bit too feature rich - having the option to hide some of the more advanced options would be nice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer General Manager Used the software for: 1-3 years ### "A solid route planner" 3.0 May 28, 2020 Please don't take the what I like least section to heart because I genuinely love this program and its a real life saver for me even with copy and pasting hundreds of addresses each week. I love the sleek new update and I hope you guys don't stop improving it. I genuinely think an interactive tour for new users would be beyond helpful. Like I mentioned before I find the guides that are currently available not helpful and some sections just mention the fact that you can do something without actually explaining it to a point where its useful. Pros I loved loved loved the fact that I could title each stop. Every address corresponds to a dog we pick up which I then set a pick-up time for in our software. This feature hands down won me over. At first it was really nice to just put the dogs name and address then have a route. As I became more confident with the software I was able to explore other options for automatically optimizing our routes for efficiency. The new update is so much cleaner and user friendly. As soon as I noticed the Beta option, I used that going forward. I like having the ability to save routes which is a huge time saver for me! I don't have to leave the routes open anymore; if a client requests a service that needs to go in one of the existing routes, it's so easy to load up the route and add it in last minute since importing addresses isn't an option for me... at least I don't think so lol Cons There is a serious lack of information on how to use the program. Personally I find the information that is available hard to navigate, all over the place and dysfunctional. The videos that are suppose to help you get started look like they were from the 90's, very dry content and not overly helpful. Popups that you could enable or disable would be neat. It could guide you along the way when starting to help you get the most out of the software. Or even little hint buttons beside items that explain how to use it and what it actually does. How does performing a specific action effect the outcome? For example: mixing territories... I haven't the life of me what that is for. I would love to be able to manage multiple routes without having to open several tabs on my computer... I think this is already an option but I'm unable to figure it out and that's a huge dissapointment. The algorithm doesn't always setup routes efficiently and lots of times I can rearrange it to make it shorter. Thats not an issue but what would be nice is when using the drag and drop to rearrange you could select multiple stops instead of waiting for it load a new route with each adjustment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 23823 L. Owner Used the software for: 1-3 years ### "I love this service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2025 I love it. If you guys have a stock ticker I would love to know what it is. I like buying stock in companies I like. Pros It is quick and accurate it has cut down my travel time. What normally takes me 2 days to work through I can now do in half a day. I love it. Cons There is nothing I don't like about the service. It is easy to set up and arrange using my excel sheet. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Private Investigator Used the software for: Less than 1 year ### "Easy to Use and Gets The Job Done" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2024 Using myRouteOnline has made organizing my servers route easy. Pros It’s simple and easy to use. I like how I can put all the addresses in at once and name each address. I also like how I can email the route to my servers and save each one. Cons I don’t have any complaints about MyRouteOnline Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ZK Zafar K. Manager Used the software for: I used a free trial ### "Great route planner but does come with a cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2024 Overall I think MyRouteOnline is one of the better online platforms to plan routes and optimize logistics. I like that you're able to fine-tune the routes to your liking and move things around quite easily. Overall I think it's a fantastic platform and would definitely recommend it to everyone. Pros Route planning is nice and it shows stop times, lunch time, etc. It's easy to revise the stops to get your desired results. Cons The built-in route optimizer is not great. Several routes showed multiple locations that had the drivers backtracking to make stops. This had to be fixed manually and then the planner would optimize it better from there. I think some more development needs to go into the optimization portion. I'm starting with 200+ addresses which can be cumbersome to have to go in and check each one and reorganize. But the starting point did help out quite a bit. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Community Engagement Coordinator Used the software for: Less than 1 year ### "Great tool and great company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 3, 2020 Our experience with MyRouteOnline has been exceptional. When COVID-19 pandemic struck, our nonprofit food pantry needed to quickly switch our service model and we decided door-to-door delivery would be the safest and most convenient for our clients, many of whom us public transportation in normal circumstances. MyRouteOnline is easy to use for our administrators and our drivers, while making the process of reaching hundreds of clients much more efficient. What impresses us most, however, is their customer service. The team at MyRouteOnline has gone above and beyond to help meet our needs as a nonprofit and have been incredibly quick in responding to our questions. Pros The address upload process is incredibly easy and the software makes it simple to complete the inevitable data cleanup needed with street addresses. Perhaps the most helpful features are the user friendly route customization options. Because our nonprofit receives help from volunteer drivers, the number of routes we need varies from day to day. MyRouteOnline makes it simple to optimize our routes based on changing needs. Finally, the app makes it easy for us to transfer routes to our drivers and for them to navigate. Cons We have been very satisfied with the software. One feature that would be helpful in our work specifically is the ability to split the stops unevenly among our drivers, since volunteers have varying vehicle capacity and time availability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131505/MyRouteOnline/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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