---
title: "MyRouteOnline Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MyRouteOnline Software - reviews, pricing plans, popular comparisons to other Fleet Management products and more."
source_url: "https://www.capterra.com/p/131505/MyRouteOnline/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 MyRouteOnline Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MyRouteOnline

## What is MyRouteOnline?

This is the Route Planner for you, whether you own a large fleet or you’re a one-man show. MyRouteOnline offers a credits-based pricing, with various plans, to meet your routing needs and grow with your business. Create multi stop routes with as many as 1000 addresses. Use territories to balance your workload. Get a map with turn-by-turn driving directions. Export your routes to excel. Print a large map of your routes. Share routes via MyRoute mobile app or GPS. Track your deliveries.

## What is MyRouteOnline used for?

[Route Planning](https://www.capterra.com/route-planning-software/)[Logistics](https://www.capterra.com/logistics-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)

Top alternative

Featured

Overall rating

Based on 114 user reviews

Reviews sentiment

Positive

94%

Neutral

4%

Negative

2%

Starting price

$19

Usage Based, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MyRouteOnline?[Manage this product listing](https://www.g2.com/products/myrouteonline/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyRouteOnline

4.6 (114)

VS.

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting Price

$19

Usage Based, Per Month

Starting Price

$39

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (114)

Ease Of Use

4.6 (88)

Value For Money

4.6 (90)

Value For Money

4.4 (87)

Customer Service

4.7 (88)

Customer Service

4.6 (87)

## MyRouteOnline alternatives

Highest Rated

[Curri](https://www.capterra.com/p/10026574/Curri/)

[4.8 (88)](https://www.capterra.com/p/10026574/Curri/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10026574/Curri/)

[Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/)

[4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/)

[OptimoRoute](https://www.capterra.com/p/161579/OptimoRoute/)

[4.6 (268)](https://www.capterra.com/p/161579/OptimoRoute/reviews/)

Starting price

$35.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161579/OptimoRoute/)

[Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[4.5 (1,055)](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)

[View all alternatives](https://www.capterra.com/p/131505/MyRouteOnline/alternatives/)

## FAQs about MyRouteOnline

Overview

### What problems does MyRouteOnline solve?

MyRouteOnline solves the time-consuming work of organizing changing address lists, building multi-stop delivery routes, and assigning stops across drivers. It helps dispatchers, delivery managers, volunteer coordinators, contractors, and field-service teams import addresses, account for service times and vehicle capacity, share mobile routes, and reduce unnecessary driving.

Answer based on 91 reviews

Overview

### Which roles and teams benefit most from MyRouteOnline?

MyRouteOnline is most used by business owners, executives, and operations managers who plan delivery, service, transportation, and field routes. Office administrators and coordinators organize daily stops and share route details, while project and program leaders schedule multi-stop travel for staff, clients, or community programs.

Answer based on 112 reviews

Overview

### What company size and industries is MyRouteOnline built for?

MyRouteOnline is built primarily for small businesses, which represent 88% of reviewers, with Non-Profit Organization Management at 10% as the top industry. It also serves consumer services (8%) and education management (6%), supporting sales calls, deliveries, maintenance, and other field operations. Route planning is the most common use case, reported by 67% of reviewers.

Answer based on 114 reviews

Features and Usability

### What are the key features of MyRouteOnline?

MyRouteOnline includes core route optimization, route management, and delivery tracking for planning multi-stop deliveries. Frequently discussed features include bulk address import and export, map-based route editing, saved routes, and mobile access for sharing routes with drivers. Users can also set start times, service times, breaks, and route or stop limits.

Answer based on 69 reviews

Pricing

### How much does it cost and what fees or limitations are included?

MyRouteOnline offers a free version and trial, with Basic starting at $19 per month for 50 credits. Classic costs 49 monthly for 500 credits, Premium 99 for 1,200, Professional 399 once for 6,000 annual credits, and Business 799 for 15,000. Reviewers cite address and trial-entry limits and occasional pricing confusion.

Answer based on 25 reviews

Integrations

### Which third-party tools and platforms does MyRouteOnline integrate with?

MyRouteOnline integrates with Webfleet.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does MyRouteOnline offer?

MyRouteOnline provides in-person training, live online sessions, documentation, and videos. In-person and live online formats support guided setup and instruction, while documentation and videos offer written and visual reference materials for teams reviewing features and steps as needed.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does MyRouteOnline offer, and how do users rate the experience?

MyRouteOnline offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative assistance, and chat. Users generally describe support as courteous, clear, accurate, and quick to respond, including for package mistakes and technical questions. One reviewer expressed dissatisfaction with support alongside concerns about route optimization.

Answer based on 18 reviews

Address management

### How easy is it to manage and import addresses?

MyRouteOnline makes address list entry and cleanup easy for route planning, although some address validation issues remain. Delivery teams, process servers, nonprofits, and contractors can paste or import addresses, name stops, save lists, and adjust locations. Some users report occasional rejected, altered, or inaccurately mapped addresses and want better master-list segmentation.

Answer based on 29 reviews

## Features

AI summary

Based on 3,202 Fleet Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing fleet management software:

-   **Vehicle Tracking** (**61%** of reviewers rated this feature as critical)
-   **Real-Time Monitoring** (**55%**)
-   **GPS** (**58%**)

MyRouteOnline supports **Vehicle Tracking** and **GPS**, giving fleet teams the tools to follow vehicle locations and map routes more accurately. However, it does not include **Real-Time Monitoring**. Instead, it offers other important capabilities that reviewers also value, including **Mobile Access** (**45%**) and **Dispatch Management** (**45%**), which can help teams stay connected in the field and coordinate assignments more efficiently, helping businesses improve route visibility and day-to-day fleet coordination.

GPS

4.5 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Mobile Access

4.9 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Dispatch Management

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Route Optimization

4.6 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

Data Import/Export

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Routing

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Plan daily routes to optimize employee scheduling and provide directions

MyRouteOnline 38 features

### All Features
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver Management: Track all personnel who operate company vehicles
- EDI: Transfer of data from one computer system to another
- ETA: Ability to use historical tracking data and machine learning in order to accurately predict ETAs
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Geographic Maps: Visualize locations on a map
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Live Driver Tracking: Track driver locations on a map in real time
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Multi-Location: Manage and support multiple locations
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Supply Chain Management: Manage the planning and execution of supply chain activities
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (103)

4.5

Based on 103 reviews

## Pricing

Value for money

4.6 (90)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/131505/MyRouteOnline/pricing/)

Basic

$19.00

Usage Based,Per Month

It includes:

-   Drive
-   Dropbox
-   Excel
-   Export and Email Routes
-   Myroute Drivers' App
-   Single User

Classic

$49.00

Usage Based,Per Month

It includes:

-   350 Addresses at Once
-   Live Tracking
-   Multiple Users
-   Online Save and Reload Route

Premium

$99.00

Usage Based,Per Month

It includes:

-   API Integration
-   Unlimited Users

Professional

$399.00

One Time

It includes:

-   500 addresses at once

Business

$799.00

Usage Based,One Time

It includes:

-   1000 Addresses at Once
-   Customized Integration
-   Monthly Reports

Value for money

4.6 (90)

4.6

Based on 90 reviews

## Integrations

[

Webfleet](https://www.capterra.com/p/134918/WEBFLEET/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (88)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (88)

4.7

Based on 88 reviews

## User reviews

Overall rating

4.6

Based on 114 reviews

Filter by rating

5(80)

4(27)

3(5)

2(0)

1(2)

Mentioned topic

Sorted by most recent

KD

Kelly D.

Facilitator

Non-Profit Organization Management

### "Great service for our small non-profit"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 13, 2026

Our small, local non-profit organization has had an outstanding experience with MyRouteOnline for the past 9 years. I cannot say enough about the Customer Service - the staff is always responsive and helpful in answering questions. Our organization is plotting addresses for a flag subscription service. Each year the addresses change and new maps must be created. MyRouteOnline makes the process so easy.

Pros

I have been using MyRouteOnline for 9 years and I love the way that the features continue to evolve and improve. The Customer Support is outstanding - quick reply time and always helpful.

Cons

I'm so satisfied with this product but if I were to choose something that I least like, it would be the learning curve - learning to use the program to it's max capacity for our organization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SN

Sarah N.

Director of Operations

Medical Devices

### "My Favorite Small Business Tool "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 31, 2026

As a small business owner with about 50-75 clients, this service has saved me hours of planning and loads in gas expenses. The pricing is best I have found, and I especially love the pay as you go feature. The customer service is exceptional, and the rep took care my issue quickly when I purchased the wrong package by mistake.

Pros

Very easy to use and interactive! I’m able to modify routes easily and save them for future use! Signing in online is quick and picks up right where I left off.

Cons

I don’t see any cons with using My Route Online. The font is slightly small when entering data, but that could be adjusted in the browser if need be.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2026

Thanks so much Sarah!

KW

Kimberley W.

Owner

Marketing and Advertising

### "Highly Recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 5, 2025

We've been using MyRoute Online for over 6 years, and it has made our delivery process so much easier. The app streamlines routing for my team, saving us time and reducing confusion. We would be lost without it!

Pros

Best thing about MRO is that it makes our job so much easier! We visit anywhere from 800-900 homes per month and this app is such a blessing!

Cons

The only challenge I’ve encountered has been with a few gated communities. Occasionally, the system bounces us in and out of a neighborhood, but once we’re inside a gated area, it’s best to complete all deliveries there before moving on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 13, 2025

Thank you, Kimberley, for your feedback and your loyalty. We truly appreciate you.

JC

Jensen C.

Manager

Farming

### "Greatest Route Planning Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2025

Pros

This has to be the greatest route planning softwares around. It lets you easily plan routes and has helped improved our efficiency. Not to metion the best customer service around. They always go above and beyond to help you with you questions or concerns.

Cons

If I had to be a little bit nitpicky I would just say that with a lot of addresses the route planning can take a little long to load.

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

This program helps keep it seperated from our employees and made it more effecient

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2025

Thank you, Jensen. We're happy to hear you're satisfied with our route planner!

WB

William B.

Owner

Consumer Services

### "I love this service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 23, 2025

I love it. If you guys have a stock ticker I would love to know what it is. I like buying stock in companies I like.

Pros

It is quick and accurate it has cut down my travel time. What normally takes me 2 days to work through I can now do in half a day. I love it.

Cons

There is nothing I don't like about the service. It is easy to set up and arrange using my excel sheet.

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Ease of use plus I could add lot's of properties.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2025

Thanks so much for your kind words, William! We're a private company so no ticker yet :-)

SD

Sarah D.

Private Investigator

Legal Services

### "Easy to Use and Gets The Job Done"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 8, 2024

Using myRouteOnline has made organizing my servers route easy.

Pros

It’s simple and easy to use. I like how I can put all the addresses in at once and name each address. I also like how I can email the route to my servers and save each one.

Cons

I don’t have any complaints about MyRouteOnline

Switched from

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Google maps doesn’t sort the address and put them in order my distance. Also it caps at certain amount of addresses entered.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 13, 2024

Thank you for your feedback Sarah. Have a wonderful holiday season!

ON

Oskar N.

Admin

Utilities

### "Review on MyRouteOnline"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 10, 2024

Very good experience and easy to work with and helps planning and makes it very easy.

Pros

Its a very easy application to use and many choices to import adressess!

Cons

I think that the new interface is much more userfriendly so i dont really have a con, ATM

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 17, 2024

Thank you Oscar! Happy to hear you're happy with the UI and features.

AD

Allen D.

Operation manager

Translation and Localization

### "My favorite route planner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 3, 2024

My experience was pretty good I got to learn how to plane my route quick

Pros

User friendly , it is easy to enter the data like up loafing my mixed up deliveries address

Cons

I did not like the part that I could not see the section that I gave to a column for example the number of boxes But later I learn it

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 9, 2024

Thank you, Allen. It's wonderful to learn that you're happy with our route planner.

ZK

Zafar K.

Manager

Civil Engineering

### "Great route planner but does come with a cost"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 18, 2024

Overall I think MyRouteOnline is one of the better online platforms to plan routes and optimize logistics. I like that you're able to fine-tune the routes to your liking and move things around quite easily. Overall I think it's a fantastic platform and would definitely recommend it to everyone.

Pros

Route planning is nice and it shows stop times, lunch time, etc. It's easy to revise the stops to get your desired results.

Cons

The built-in route optimizer is not great. Several routes showed multiple locations that had the drivers backtracking to make stops. This had to be fixed manually and then the planner would optimize it better from there. I think some more development needs to go into the optimization portion. I'm starting with 200+ addresses which can be cumbersome to have to go in and check each one and reorganize. But the starting point did help out quite a bit.

Alternatives considered

[Google Maps](https://www.capterra.com/p/227511/Google-Maps/)

Reasons for choosing MyRouteOnline

The platform did what I was looking for it to do, and that was to optimize routes for drivers.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 24, 2024

Thanks for your feedback. We're always open for suggestions and constantly working to improve our algorithm.

ML

Michael L.

Surveyor

Automotive

### "Petroleum Surveyor"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 12, 2024

I couldn't imagine doing my work now without it.

Pros

Able to load GEO codes and transforms them into addresses for verification. I also like the fact that you can drag addresses according to how you want your route.

Cons

Not able to print map from screen. I have to use the snipping tool to capture what I need and that seems to get me by.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 24, 2024

Thank you for your feedback. If you click the print button on the map section, you'll have the option to print your maps and/or driving directions. Let us know if you need any help with that.

[View all Reviews](https://www.capterra.com/p/131505/MyRouteOnline/reviews/)

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