Cornerstone OnDemand

Cornerstone HR

4.5 / 5 8 reviews

Who Uses This Software?

SMB, Mid-Market, Enterprise level organizations


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cornerstone OnDemand
  • www.cornerstoneondemand.com
  • Founded 1999
  • United States

About Cornerstone HR

Cornerstone provides scalable, cloud-based workforce solutions software for companies of all sizes. From recruiting to onboarding and performance management to succession planning tools, businesses can plan every phase of the employee lifecycle. Recruiting software helps find top talent (internally or externally), and additional tools help stakeholders manage performance, identify high performers who are ready for more senior roles (or career changes), and oversee compensation and compliance.


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Cornerstone HR Features

  • Applicant Tracking
  • Attendance Management
  • Benefits Management
  • Career Development Planning
  • Compensation Management
  • Compliance Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Appraisal
  • Recruiting Management
  • Self Service Portal
  • Succession Planning
  • Time Off Management
  • Timesheets
  • Training Management

Cornerstone HR Reviews

Great for Performance Management

Nov 11, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Cornerstone allowed us to take up to six reviews that can occur in one year (30, 90 day for new hires, 3 quarterly reviews and 1 annual) and have them standardized and customized for each of our major workforce disciplines. This allowed for increased accountability and compliance with our core processes. Thanks to Cornerstone, the ability to give each employee the same high quality engagement experience is now much easier to manage and ensure.

Intuitive System - Great Results

Nov 11, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Cornerstone's platform is very intuitive, with much functionality. I would highly recommend the system.

Soild system with experience of using both Learning and Succession Clouds

Nov 10, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Having worked with Cornerstone now for 3 years I have experience of using two of their modules. At a high level, I have been happy with the service received from their client support management team and service desk support when we have experienced issues.

Overall, adopting a SaaS vendor over more traditional options does require a change in approach given constraints to only configure instead of being able to customise but Cornerstone does provide a good level of configuration to meet our needs.

Talent Management at its finest

Nov 09, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: Cornerstone is the best and most comprehensive solution that I have seen for talent management. I have used the LMS, Performance, Succession, Connect and Extended Enterprise modules. CSOD continues to make enhancements to their product, especially with Learning, Connect and Performance, but where they are lacking is in enhancements to their mobile app and to their Succession module. While I do find great value in reaching out to their Global Product Support team, it will sometimes take days and even weeks before you get a response from them on a case. The communication to the customer is lacking there.
Additionally, I find that some of the modules, such as Performance and Succession, can be really complex and require a lot of testing and trial and error to get things right. It does help that you are given two test environments (Stage and Pilot) to test things in. The quarterly releases have also gotten better over time, with many resources that can be used throughout User Acceptance Testing and the rest of the release cycle.
Change is not always handled seamlessly for the customer, as we have experienced major delays when our Account Manager was on leave and also our Client Success Manager was out on leave. The people who filled in for them seemed overwhelmed and as a result there was a lack of communication.
Overall, Cornerstone is a great encompassing talent management system and I have not encountered another company that comes close to what they offer.

Human Resouces Review

Nov 09, 2015
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The functionality of our Elevate portal, powered by Cornerstone, has provided our organization with a great cloud-based tool that will help us continue to move forward in a digital world. The admin and end-user experience is easy and enjoyable. Some of the configurable systems can be a bit overwhelming at times, but the overall experience and end result is exactly what our company needs. I would highly recommend Cornerstone On Demand!

Products to address all phases of employee lifecycle

Nov 09, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The pros include the great customer service we experience with Cornerstone. All of the people we work with from Cornerstone (Client Success Manager, Engagement Manager, Global Product Support, etc.) never fail to impress me with their ability to build relationships with our team. They're great to work with! In addition, the engineers have always delivered early or on time when we expect custom work to be done to our portal. The cons may be more specific for our unique situation. We have a custom IT subsidiary who is able to program EXACTLY what we need for our HR use. With that as a resource it's often hard to get much buy in from them or others who already use a perfectly working software to switch to an "out-of-the-box" product with some restrictions. It's also proven to be difficult to get the two systems to "talk" to each other. I would definitely recommend Cornerstone products for users who do not have tools in place for their HR processes. They offer great solutions and continue to improve with quarterly releases.

Great, highly recommend!

Nov 06, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I personally have had a great experience with Cornerstone, from both a end user perspective and also from a system administrator perspective. Currently, we use the Core, Learning, Performance and Succession modules and each has impacted our workforce and internal workflow processes in their own ways. The thing I love about Cornerstone most is that their releases are filled with extremely relevant and useful upgrades. Other technologies that we use will upgrade their product just as regularly but there will be very little that we would actually consider implementing. Cornerstone listens to their user base and structures their releases in a way to meet the needs of the most request items. They are also very good about the overall user interface to ensure the technology is engaging for users. Cornerstone Support has always provided great direction from major configuration questions to best practice recommendations. When you submit a Care Ticket you typically get a response back within 24 hours and the feedback that is given is clear and concise. The only con really is that it is hard for us to keep up with all the upgrades that are made, but that is a problem that I am willing to have if it means the product is getting better and better!

Completely satisfied on Learning, Performance and Succession module

Nov 05, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Learning module has been implemented 5 years ago and due to good product satisfaction, we decided to implement also Recruiting, Performance and Succession clouds last year.

Pros:
Compliance and Regulated Learning tracking
Performance system functionalities
Easy to implement and configure
Good end user XP
Good support from vendor (Continuous improvement vision)
Release every 3 months (important enhancements each time)
This product answers our needs

Cons:
Admin user experience and Recruiting Cloud can be improve
Reports (improvement in progress)
Unavailability of some information behind all the system (only in 1 module)
This product needs more fine tunings to be perfect