Who Uses This Software?

Consumers, small to medium sized businesses, enterprise


Average Ratings

4 Reviews

  • 3 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    $129.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Belly
  • www.getbelly.com
  • Founded 2011
  • United States

About Belly

Belly is a leading digital loyalty and marketing solution with more than 12k business partners and 7 million members. Centered around the iPad, Belly businesses create customizable, unique rewards programs their customers actually want. Through digital connections, Belly strengthens the relationship between a business and its customer base. CRM tools like email marketing, data collection, social media integration and reputation management keep customers coming back more often.


Belly Features

  • Corporate Memberships
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management
  • CRM
  • Customer Activity Tracking
  • Discount Management
  • Gift Card System
  • Loyalty Card System
  • Member Portal
  • Membership Management
  • No-Card Loyalty System
  • Referral Tracking
  • Rewards Management

Belly Reviews Recently Reviewed!


Signed up at a 7-11 as apparently their new rewards program ... now 7-11 has their own program

Feb 14, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Value for Money

Cons: As I said above, I signed up to use it at 7-11 as they were offering it as their new rewards program and 7-11 gets all my money anyway, so it seemed like a win-win. However, it was a complete face plant. Zero rewards have happened in the year or so since I signed up and now I have had to re-enroll and start over with the 7-11 Rewards Program that I didn't even know existed until the cashier at 7-11 (with whom I'm on a first name basis of course) asked me why I'm not using it). I don't know why 7-11 switched, and maybe this rant is more about 7-11, but Belly was a complete flash in the pan. So all the money spent that should have been accrued towards "rewards" in the past year or more has vaporized and here I am at the starting line again.

Very Dissatisfied!

Jan 16, 2016
1/5
Overall

4 / 5
Ease of Use

1 / 5
Customer Support

Comments: Over a year ago a Belly salesman walked into my shop and pitched how Belly would bring me more business as they have installations everywhere and would allow me to tap into that exposure. As a trusting person I went for it. He broke out his tablet and asked me to sign. A week later a Belly kit arrived. No training. No demo. In a few weeks I had buyers remorse and called to cancel. I was told I did not request the 30 day money back trial at signup,which I was never offered, and was locked into a 12 month agreement. I gave it a try but saw very little engagement by existing customers and absolutely no new customers. Never got any followup calls from Belly. I eventually stopped using it. After 12 months I called to cancel and was denied again! I was now told my contract requires me to give 60 days cancellation notice because customers need time to redeem their points. I said I have not used the system in months and asked for a manager. I was denied again! I asked for the support persons name and he hung up! Are they serious? Stay away from this company. I later learned they have a high churn rate on customers, which probably explains why they make canceling so difficult. Also use a credit card so you can cancel easy. Avoid ACH payments as they got you then! I can't believe I'm still paying for this thing!!!

The Best Enterprise Loyalty Platform

Aug 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: ease of use, integration capability, the ability to customize dashboards and earn and burn rules across the program

Overall: We utilized Belly's Enterprise Platform for a national rollout leveraging their beacon technology and it was highly effective.

Recommendations to other buyers: The platform first approach made all the difference for us especially with integrations that we needed

I love using belly at local stores.

Jan 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: I love the benefits of getting bonus treats like a free coffee at local restaurants. The app is really easy to use.

Cons: Sometimes the system is down at stored and shops which means we can't always benefit from the services.