# LoyaltyGator Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about LoyaltyGator Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/131517/LoyaltyGator

---

# 

 LoyaltyGator Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

LoyaltyGator

## What is LoyaltyGator?

Loyalty Gator offers an affordable easy-to-use web-based platform that allows businesses to manage customer loyalty programs, gift card programs, or employee rewards. Customer spending is 46% higher with companies that offer reward card programs. Increase spending among your loyal customers. Loyalty Gator makes it easy to launch your own customer loyalty program with our 30 Day Free trial, no contracts, unlimited transactions and more!

## What is LoyaltyGator used for?

[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Top alternative

Featured

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$88

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for LoyaltyGator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.loyaltygator.com&name=LoyaltyGator)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### LoyaltyGator

4.5 (12)

VS.

[4.8 (476)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting Price

CA$88

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (12)

Ease Of Use

4.9 (476)

Value For Money

4.6 (12)

Value For Money

4.8 (421)

Customer Service

4.6 (12)

Customer Service

4.7 (411)

## LoyaltyGator alternatives

[4.6 (82)](https://www.capterra.com/p/173343/Giftbit/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (3,515)](https://www.capterra.com/p/186209/Guusto/reviews/)

Starting price

$4.80

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.9 (250)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.5 (1,470)](https://www.capterra.com/p/170673/SumUp-Air/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/131517/LoyaltyGator/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Gift Card Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Loyalty Program

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Rewards Management

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Strategize and implement rewards for returning customers, employees and other members

Customer Database

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customizable Branding

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Loyalty Cards

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

LoyaltyGator 33 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Track products that are for sale at a reduced price or part of coupon promotions

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Manage loyalty cards that hold rewards and promotions to incentivize customers to return

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online gateway through which members can access/update personal information

Database of members to track personal information of individuals and families

Manage multiple campaigns in one system

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Log and store the source of contacts/leads

Strategize and implement rewards for returning customers, employees and other members

Market event via social media tools

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Features

4.5 (12)

4.5

Based on 12 reviews

## Pricing

Value for money

4.6 (12)

Free Trial

Basic

CA$88.00

Flat Rate,Per Month

Value for money

4.6 (12)

4.6

Based on 12 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

tawk.to](https://www.capterra.com/p/167792/tawk-to/)

## Support, customer service and training options

Customer Service

4.6 (12)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (12)

4.6

Based on 12 reviews

## User reviews

Overall rating

4.5

Based on 12 reviews

Filter by rating

5(7)

4(4)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

GR

Giovanni R.

Finance Manager

Financial Services

### "Determined Approach for Customer Satisfaction "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2024

Pros

LoyaltyGator has made the satisfaction of all customers defined. There are useful gifts that makes customers loyal.

Cons

LoyaltyGator creates an inclusive form that makes all the customers happy and reliable.

Switched from

[Loopy Loyalty](https://www.capterra.com/p/160859/Loopy-Loyalty/)

[Customer Alliance](https://www.capterra.com/p/142408/Review-Analytics/)

[Zoön Loyalty](https://www.capterra.com/p/274858/Zon-Loyalty/)

[Customer Loyalty](https://www.capterra.com/p/218685/Piggy/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KM

Kavon M.

Assistant Manager

Accounting

### "It has some quirks but it's literally the best."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 15, 2023

It's a great app that offers alot of great features an it's gift card program is amazing..it one of the best an it going to keep being in the top.

Pros

The app is very easy to use and comprehend , it also give you links that can go on your website so that customers can easily sign up to your program an check their balance.It also offers alot of loyalty program solutions to help customer get better experience with your business.

Cons

It's great , nothing much but great experience with the app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2023

Thanks so much for your feedback Kavon. It is great to hear that you are finding your Loyalty Gator program features to be beneficial. Your kind words are much appreciated!

KK

Kevin K.

Manager, Special Projects

Automotive

### "Easy software, good price, excellent support"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 3, 2019

Overall experience was great. I honestly have to give credit to representative(I'm not sure what his last name is). He was so helpful, it was honestly above and beyond. The customized support from this guy kept me very confident as the client.

Pros

The simplicity of the software is great. When I first did research, a lot of software seemed overly complicated. I really enjoy Loyalty Gator's simple approach to rewards programs.

Cons

At this exact moment, there isn't much bad to say. We have been building our rewards program member base over the past 9 months, so we're about to get into some semi-automation requests to Loyalty Gator to help us update accounts in bulk. So, I will be able to see if there are any limitations soon.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Jessica W.

Engagement Specialist

Construction

### "Extremely Helpful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 2, 2019

The overall experience has been nothing less than wonderful. Everything has worked out perfectly. It has streamlined our internal program and has lessened the administrative burden that comes with a manual operating program.

Pros

We absolutely love LoyaltyGator! This software has streamlined our process for our internal rewards program. It is easy to use and has all of the features that we were looking (i.e. multiple users, reporting, custom fields, etc.) In addition, the software doesn't break the bank.

Cons

Honestly nothing. Anything that hasn't worked has been resolved in a matter of a couple of days through their customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Marie-Frederik R.

Devellopment Collaborator

Hospitality

### "Easy to use, worth every penny!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

April 2, 2019

Only positive thoughts so far. Wish we had known Loyalty Gator before.

Pros

Easy to use and to set-up. Customers immediately see the benefits and are happy to join and start redeeming points. Amazing customer service!

Cons

Some translation issues (we need it to be all in french), but not a major issue since Loyalty Gator is ready to help and make it all like we need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Greg K.

President/CEO

Sporting Goods

### "Great Simple Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 9, 2018

The Customer Representative at Loyalty Gator is very easy to work with and extremely responsive to questions/concerns.

Pros

Simplicity to put into play! Ease of use for us and our customers!

Cons

Integration into our current POP System.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KH

Kaley H.

Business Development Representative

Marketing and Advertising

### "MCS Advertising Rewards Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 7, 2018

Our customer rep. has been such a pleasure to work with! He replies back to me in a timely manner and always makes time to discuss not only our existing loyalty programs, but also providing great suggestions and recommendations for our potential clients that are interested in a rewards program. I've been extremely impressed thus far with how quickly the turnaround time is to develop and test a loyalty program. The fact that your balance check and enrollment form can be integrated into our clients' apps has made it even easier on our end. I look forward to continuing our relationship and to get more of our clients on board with the perfect loyalty solution for their business

Pros

I love the variety of loyalty programs that one can choose from, all loyalty programs can be customized for your client, the reporting features really allow us to capture further insight on our customers, your software is compatible and is easy to integrate within the apps that we've built for our clients, it's relatively simple and efficient to look up, manage, and edit customers manually if necessary. The turnaround time to get a loyalty developed and tested is super quick and efficient.

Cons

we've only executed a loyalty program for two of our clients --- any customized feature they've asked us to overcome has been doable -- no cons thus far!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PK

Paula K.

### "Good product for the cost"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

September 27, 2016

I own a small business and use Loyalty Gator to grow my email list for the store. It is easy to capture emails from an online store but there are limited ways to collect emails for in-store traffic. I find our reward program entices the customers enough to enroll and be apart of our marketing list which is more than invaluable. I find that Social and online marketing goes a long way in staying in front of the customer and getting them in the door when more and more are inclined to site and hope and shop on their phone. Loyalty Gator is super simple to use and has some native marketing functions that can go a long way if used correctly. Set up is easy peasy! No reason not to just try it out.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TM

Torri M.

Business Systems Analyst

### "Simple and to the Point!"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 27, 2016

We have used Loyalty Gator for a few years now and have been satisfied with the product. It's very easy to use and straight to the point!

Pros

Very easy to use and comprehend!

Cons

Not super robust. Don't completing understand/not a fan of how the campaigns and the users are linked together (or not).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BB

Bob B.

President

Food & Beverages

### "Loyalty Gator"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 21, 2016

This does the job that we need it to do - keeping track of purchases and redemptions. It has lots of features that we do not use, however.

Pros

Easy to use, minimal off-line time

Cons

Pricey, contains features that we do not use, would prefer a lower cost basic option.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131517/LoyaltyGator/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)