--- title: "LoyaltyGator Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about LoyaltyGator Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/131517/LoyaltyGator/" page_type: "product" language: "en" --- # LoyaltyGator Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) LoyaltyGator ## What is LoyaltyGator? Loyalty Gator offers an affordable easy-to-use web-based platform that allows businesses to manage customer loyalty programs, gift card programs, or employee rewards. Customer spending is 46% higher with companies that offer reward card programs. Increase spending among your loyal customers. Loyalty Gator makes it easy to launch your own customer loyalty program with our 30 Day Free trial, no contracts, unlimited transactions and more! ## What is LoyaltyGator used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$88 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for LoyaltyGator?[Manage this product listing](https://www.g2.com/products/loyaltygator/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### LoyaltyGator 4.5 (12) VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price CA$88 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (12) Ease Of Use 4.9 (3,835) Value For Money 4.6 (12) Value For Money 4.9 (3,458) Customer Service 4.6 (12) Customer Service 4.9 (3,518) ## LoyaltyGator alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Tango](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) [4.8 (535)](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/146809/E-Gift-Card-Rewards-and-Incentives/) [View all alternatives](https://www.capterra.com/p/131517/LoyaltyGator/alternatives/) ## FAQs about LoyaltyGator Overview ### Which roles and teams benefit most from LoyaltyGator? LoyaltyGator benefits business development, customer engagement, and operations teams that need to strengthen retention and manage loyalty initiatives. Managers and analysts use it to track program performance, streamline workflows, and support promotions, while executives and finance leaders rely on reporting visibility to guide growth, budgeting, and customer relationship decisions. Answer based on 11 reviews Overview ### What company size and specific industries is LoyaltyGator built for? LoyaltyGator is designed for businesses of all sizes, from small businesses seeking to increase customer loyalty and sales to large companies that want to recognize and incentivize employees. It is suited for organizations running customer loyalty programs or employee recognition initiatives across a range of industries. Features and Usability ### What are the key features of LoyaltyGator? LoyaltyGator offers a loyalty program with rewards points, rewards management, rewards catalog, gift card management, and discount management. It also includes campaign management, campaign segmentation, campaign analytics, customer database, customer profiles, referral tracking, POS integration, customizable reports, and real-time analytics for tracking customer activity and promotion performance. Integrations ### Which third-party tools and platforms does LoyaltyGator integrate with? LoyaltyGator integrates with Mailchimp, Zapier, and tawk.to. These integrations cover email marketing, automation, and live chat tools, giving LoyaltyGator support for common customer engagement workflows through a small set of third-party platforms. Getting Started and Support ### What training and onboarding options does LoyaltyGator offer? LoyaltyGator provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced learning and ongoing review of product steps. Getting Started and Support ### What customer support options does LoyaltyGator offer? LoyaltyGator offers Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. These channels give users written help for common questions and account issues. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) LoyaltyGator supports all three features that reviewers rate as most important: **Loyalty Program**, **Rewards Management**, and **Third-Party Integrations**. Together, these capabilities help businesses build repeat purchase programs, manage incentives more effectively, and connect loyalty data with other systems, allowing teams to improve customer retention and run more connected loyalty campaigns. Loyalty Program 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Rewards Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Strategize and implement rewards for returning customers, employees and other members Gift Card Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Cards 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage loyalty cards that hold rewards and promotions to incentivize customers to return Customer Database 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Branding 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding LoyaltyGator 34 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Activity Tracking: A report showing what actions customers perform - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Profiles: Record customer information, purchase history, and other notes - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Surveys: Tool to send questionnaires to customers to gauge feedback - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Multi-Campaign: Manage multiple campaigns in one system - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Referral Tracking: Log and store the source of contacts/leads - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Social Promotion: Market event via social media tools - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period --- Features 4.5 (12) 4.5 Based on 12 reviews ## Pricing Value for money 4.6 (12) Free Trial Basic CA$88.00 Flat Rate,Per Month Value for money 4.6 (12) 4.6 Based on 12 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ tawk.to](https://www.capterra.com/p/167792/tawk-to/) ## Support, customer service and training options Customer Service 4.6 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (12) 4.6 Based on 12 reviews ## User reviews Overall rating 4.5 Based on 12 reviews Filter by rating 5(7) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent GR Giovanni R. Finance Manager Financial Services ### "Determined Approach for Customer Satisfaction " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 29, 2024 Pros LoyaltyGator has made the satisfaction of all customers defined. There are useful gifts that makes customers loyal. Cons LoyaltyGator creates an inclusive form that makes all the customers happy and reliable. Switched from [Loopy Loyalty](https://www.capterra.com/p/160859/Loopy-Loyalty/) [Customer Alliance](https://www.capterra.com/p/142408/Review-Analytics/) [Zoön Loyalty](https://www.capterra.com/p/274858/Zon-Loyalty/) [Customer Loyalty](https://www.capterra.com/p/218685/Piggy/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KM Kavon M. Assistant Manager Accounting ### "It has some quirks but it's literally the best." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 15, 2023 It's a great app that offers alot of great features an it's gift card program is amazing..it one of the best an it going to keep being in the top. Pros The app is very easy to use and comprehend , it also give you links that can go on your website so that customers can easily sign up to your program an check their balance.It also offers alot of loyalty program solutions to help customer get better experience with your business. Cons It's great , nothing much but great experience with the app. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2023 Thanks so much for your feedback Kavon. It is great to hear that you are finding your Loyalty Gator program features to be beneficial. Your kind words are much appreciated! KK Kevin K. Manager, Special Projects Automotive ### "Easy software, good price, excellent support" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2019 Overall experience was great. I honestly have to give credit to representative(I'm not sure what his last name is). He was so helpful, it was honestly above and beyond. The customized support from this guy kept me very confident as the client. Pros The simplicity of the software is great. When I first did research, a lot of software seemed overly complicated. I really enjoy Loyalty Gator's simple approach to rewards programs. Cons At this exact moment, there isn't much bad to say. We have been building our rewards program member base over the past 9 months, so we're about to get into some semi-automation requests to Loyalty Gator to help us update accounts in bulk. So, I will be able to see if there are any limitations soon. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JW Jessica W. Engagement Specialist Construction ### "Extremely Helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 2, 2019 The overall experience has been nothing less than wonderful. Everything has worked out perfectly. It has streamlined our internal program and has lessened the administrative burden that comes with a manual operating program. Pros We absolutely love LoyaltyGator! This software has streamlined our process for our internal rewards program. It is easy to use and has all of the features that we were looking (i.e. multiple users, reporting, custom fields, etc.) In addition, the software doesn't break the bank. Cons Honestly nothing. Anything that hasn't worked has been resolved in a matter of a couple of days through their customer service. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MR Marie-Frederik R. Devellopment Collaborator Hospitality ### "Easy to use, worth every penny!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 2, 2019 Only positive thoughts so far. Wish we had known Loyalty Gator before. Pros Easy to use and to set-up. Customers immediately see the benefits and are happy to join and start redeeming points. Amazing customer service! Cons Some translation issues (we need it to be all in french), but not a major issue since Loyalty Gator is ready to help and make it all like we need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Greg K. President/CEO Sporting Goods ### "Great Simple Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 9, 2018 The Customer Representative at Loyalty Gator is very easy to work with and extremely responsive to questions/concerns. Pros Simplicity to put into play! Ease of use for us and our customers! Cons Integration into our current POP System. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KH Kaley H. Business Development Representative Marketing and Advertising ### "MCS Advertising Rewards Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2018 Our customer rep. has been such a pleasure to work with! He replies back to me in a timely manner and always makes time to discuss not only our existing loyalty programs, but also providing great suggestions and recommendations for our potential clients that are interested in a rewards program. I've been extremely impressed thus far with how quickly the turnaround time is to develop and test a loyalty program. The fact that your balance check and enrollment form can be integrated into our clients' apps has made it even easier on our end. I look forward to continuing our relationship and to get more of our clients on board with the perfect loyalty solution for their business Pros I love the variety of loyalty programs that one can choose from, all loyalty programs can be customized for your client, the reporting features really allow us to capture further insight on our customers, your software is compatible and is easy to integrate within the apps that we've built for our clients, it's relatively simple and efficient to look up, manage, and edit customers manually if necessary. The turnaround time to get a loyalty developed and tested is super quick and efficient. Cons we've only executed a loyalty program for two of our clients --- any customized feature they've asked us to overcome has been doable -- no cons thus far! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PK Paula K. ### "Good product for the cost" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 September 27, 2016 I own a small business and use Loyalty Gator to grow my email list for the store. It is easy to capture emails from an online store but there are limited ways to collect emails for in-store traffic. I find our reward program entices the customers enough to enroll and be apart of our marketing list which is more than invaluable. I find that Social and online marketing goes a long way in staying in front of the customer and getting them in the door when more and more are inclined to site and hope and shop on their phone. Loyalty Gator is super simple to use and has some native marketing functions that can go a long way if used correctly. Set up is easy peasy! No reason not to just try it out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Torri M. Business Systems Analyst ### "Simple and to the Point!" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 27, 2016 We have used Loyalty Gator for a few years now and have been satisfied with the product. It's very easy to use and straight to the point! Pros Very easy to use and comprehend! Cons Not super robust. Don't completing understand/not a fan of how the campaigns and the users are linked together (or not). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BB Bob B. President Food & Beverages ### "Loyalty Gator" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 21, 2016 This does the job that we need it to do - keeping track of purchases and redemptions. It has lots of features that we do not use, however. Pros Easy to use, minimal off-line time Cons Pricey, contains features that we do not use, would prefer a lower cost basic option. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/131517/LoyaltyGator/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.