# Back At You Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Back At You Software - reviews, pricing plans, popular comparisons to other Social Media Marketing products and more.

Source: https://www.capterra.com/p/131534/Back-At-You

---

# 

 Back At You Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Back At You

## What is Back At You?

Back At You focuses on developing the best real estate software for brokerages and their agents. Our SocialBAY, ClientBAY, and FinancialBAY systems work to make every aspect of the real estate business more efficient and effective. Our products are leaders in their respective categories and, when combined into one solution, provide brokerages with unprecedented functionality making both revenue producers and admins more productive and efficient. We are the backbone of brokerage operations.

## What is Back At You used for?

[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)

Top alternative

Featured

Overall rating

Based on 58 user reviews

Reviews sentiment

Positive

86%

Neutral

5%

Negative

9%

Starting price

$500

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Back At You?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.backatyou.com&name=Back At You)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Back At You

4.5 (58)

VS.

[4.5 (6,228)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting Price

$500

Flat Rate, Per Year

Starting Price

$15

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (58)

Ease Of Use

4.3 (6,109)

Value For Money

4.1 (54)

Value For Money

4.2 (5,070)

Customer Service

4.5 (58)

Customer Service

4.4 (5,237)

## Back At You alternatives

[4.6 (6,028)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (159)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Instagram](https://www.capterra.com/p/210721/Instagram/)

[4.7 (5,166)](https://www.capterra.com/p/210721/Instagram/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210721/Instagram/)

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)

[4.6 (1,134)](https://www.capterra.com/p/210733/Snapchat/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210733/Snapchat/)

[View all alternatives](https://www.capterra.com/p/131534/Back-At-You/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Post Scheduling

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

Social Media Integration

4.2 (6)

83.33% of 6 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Automated Publishing

4.2 (5)

80.00% of 5 reviewers that rated this feature as important or highly important

Establish rules for automatic propagation of social media posts across one or more channels

Content Management

3.8 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Social Promotion

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Market event via social media tools

Contact Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Back At You 21 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Establish rules for automatic propagation of social media posts across one or more channels

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Graphical representation of data

Create and send email blasts/campaigns

Tracks metrics that provide insight into how a user interacts with any interface or product

Manage and post content across multiple social media accounts and platforms simultaneously

Schedules specific times for content to appear on social media platforms, blogs, websites etc.

View and track pertinent metrics to find patterns and gain insights from data

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (58)

4.4

Based on 58 reviews

## Pricing

Value for money

4.1 (54)

Free Trial

Basic

$500.00

Flat Rate,Per Year

Value for money

4.1 (54)

4.1

Based on 54 reviews

## Integrations

[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

YouTube](https://www.capterra.com/p/237905/YouTube/)[

dotloop](https://www.capterra.com/p/136372/dotloop/)[

SkySlope](https://www.capterra.com/p/172896/SkySlope/)[

Testimonial Tree](https://www.capterra.com/p/168702/TestimonialTree/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (58)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (58)

4.5

Based on 58 reviews

## User reviews

Overall rating

4.5

Based on 58 reviews

Filter by rating

5(44)

4(6)

3(3)

2(2)

1(3)

Mentioned topic

Sorted by most recent

Shana T.

Real Estate Agent

Real Estate

### "\[sensitive content hidden\] for President!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2026

Pros

Just had THE best experience with \[sensitive content hidden\] at Back At You customer support. He was able to address all of my concerns and was very patient and thorough. He truly went above and beyond to ensure that my account was up and running properly. 10 out of 5 stars! Thanks \[sensitive content hidden\]!

Cons

No cons to mention. Great experience overall. Should have called sooner. Would definitely recommend to everyone!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Dana P.

Admin

Real Estate

### "Great for social media!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 19, 2025

Great experience! I enjoy the social content part of it. They also post for you which makes it seem like you’re doing all the work

Pros

I can post to all my social media platforms at once and can schedule from months on end! Makes life so much easier

Cons

The cost can be a bit pricey for a solo person paying. If you’re doing it with an office could be a cheaper way

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Broker Associate

Real Estate

### "Prompt and Efficient"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 6, 2025

They have been supportive and communicative with all my questions, and have never made me feel like a burden. Great response time, and help with any/all questions as they arise. Very informative, and helpful (overall).

Pros

The prompt and efficient responses to all my questions has been a game changer in my understanding of the product!

Cons

The Back At You page itself, seems a little dated. It tends to be a little more cumbersome than the Social Bay page. Overall, it is a great CRM and fairly easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KT

Karen Thomas R.

Sales

Real Estate

### "They help me make quick work of social media"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 29, 2025

When I was initially introduced to Back At You, I was unsure whether it was something that I would use now I am definitely glad that it is available and I use it frequently.

Pros

I’m a bit of a control freak. I like to know that I’m satisfied with what goes out, and that it is a reflection of me. I totally appreciate the fact that I can review every post ahead of time and delete anything that doesn’t represent me. I love the ability to make custom changes to what is being sent out on my behalf as well as to create things from scratch in their system.

Cons

Sometimes technology is not my friend and it can be frustrating when things don’t exactly go the way that you would like, fortunately, I have been able to get assistance from people like Derek who understand what I’m talking about

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LM

Lisa M.

Office Manager

Real Estate

### "Back At You and BPRE"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

June 18, 2025

Overall, my experience with BackAtYou was pretty good. The platform offers a lot of great tools. That said, I think we simply needed something a little different for our specific needs. Not every system is one-size-fits-all, and while BackAtYou had strong potential, it just didn’t quite fit the way we run our operation day to day. It’s a good product—just not the right match for us.

Pros

BackAtYou brings a lot to the table when it comes to supporting the operations of a real estate business

Cons

While the vision is strong, some parts of the execution felt a bit clunky. One major gap was the lack of a built-in communication tool—there was no streamlined way for company-wide messaging or internal updates. That made it tough to keep everyone connected in real time. Additionally, the performance tracking features didn’t really fit our company structure or the way we measure success. While the system offered data, it wasn’t in a format that was actionable for us.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EL

Elie L.

owner

Real Estate

### "Great support"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 29, 2024

To early to tell . As I'm still learning the system

Pros

So far the support I got was very good. It's still time to tell what will be the results as far as increasing the exposure of my listing to a wider audience and more visits to the listings. Also - I called the support center and \[sensitive content hidden\] answered. He was patient and very clear in explaining all my questions. Made me more understating the system and how to use the product to its most.

Cons

It was not clear enough for me from the beginning - when talking to the promoting agent - of what is covered in the fee and will be additional fees. Also - when used the plans terminology there has not been a very clear explanation of the differences of the services offered. Maybe for people who are regularly using Social Media it is clear however for some who are not - like myself - it was not clear until \[sensitive content hidden\] clarified the terms. Also - the YouTube videos are hard to follow first because of the speed of talk and pointing fast to different places on the screen - which makes the eye blur. The second is the chirping voice of the speaker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BE

Beatriz E.

Real Estate agent

Real Estate

### "DO NOT SPEND YOUR MONEY WITH THIS COMPANY "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 7, 2024

I regret using them. I honestly do not want this to happen to anyone. Please research reviews and do not give them a card they can continue to charge Horrible experience. I will be sharing with all my coligues

Pros

I was excited from the first conversation with te sales representative. But what he promised was not true. The the 6 months that I had signed up no worth willing lead came from their service.

Cons

I had told the representative I would do 6 months. The take your credit card inorder for you to boost. Well it seems after the 6 months they went ahead and charged my card for 6 more months. That was never the agreement and going through the 6 months they are not worth the $2,200 dollars they have charged me,. I urge everyone to do their home work. I am currently asking them to cancel the account and there response is they sent an email out letting ,me know. . Shame on them Also they do not answer their phone

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KL

Karen L.

Real Estate Broker

Real Estate

### "Amazing customer service and help! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 20, 2023

\[sensitive content hidden\] was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my social media. I could not have done it without him. Highly recommend him and I hope his hard work and efforts are commended 😊 Thank you sooo much \[sensitive content hidden\] !! 🙏🏼

Pros

Customer service is great. Love the automated posting on social media accounts!

Cons

There aren't any cons so far that I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DM

Diana M.

Realtor

Real Estate

### "Con Artist They tell you you can cancel and have no heart if you pass a few days even due to Illness"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 16, 2021

Not Happy!

Pros

They tell you your the only one receiving the referrals, however, when I would call the phone numbers the people would say that many people were calling them from this add. This didn't only happen once. It happened many times. I even have emails where the people would say to stop sending them emails from different realtors. Also, we were told to do a contract for 6 months, and that it would not automatically renew. It did, and since I have Shingles I had been not in service so didn't remember to cancel more then 5 days before, they decided to proceed with charge. By the time I saw the charge they said a few days had passed and couldn't cancel anymore. I have a liver transplant baby and have had to minimize expenses and they have not helped at all by automatically renewing $2,200.

Cons

Its supposed to be referrals only to you and they send to different people.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Shawna R.

Realtor

Real Estate

### "Advertise while you work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 6, 2021

I think this more about branding yourself for the long term vs the here and now so as long as your willing to stick it out it should pay off.

Pros

I like that it is automated and doesn’t require me to “babysit” the internet all day. It lets me still advertise and capture new clients while I’m in the field with current clients.

Cons

I think with any social media platform it is relying on algorithms and since we are in crazy times right now with these platforms it’s hard to tell if I’m reaching my target group or not.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/131534/Back-At-You/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[Instagram vs Back At You](https://www.capterra.com/compare/131534-210721/Back-At-You-vs-Instagram)[Snapchat for Business vs Back At You](https://www.capterra.com/compare/131534-210733/Back-At-You-vs-Snapchat)

[Meta for Business vs Back At You](https://www.capterra.com/compare/131534-213257/Back-At-You-vs-Facebook) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)