# Page 2 | Back At You Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Back At You the right Social Media Marketing solution for you? Explore 58 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131534/Back-At-You/reviews --- Back At You 4.5 (58) [View alternatives](https://www.capterra.com/p/131534/Back-At-You/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Back At You ## Showing most helpful reviews Showing 26-50 of 58 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KL Karen L. Real Estate Broker Real Estate Used the software for: Less than 6 months ### "Amazing customer service and help! " September 20, 2023 5.0 \[sensitive content hidden\] was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my social media. I could not have done it without him. Highly recommend him and I hope his hard work and efforts are commended 😊 Thank you sooo much \[sensitive content hidden\] !! 🙏🏼 Pros Customer service is great. Love the automated posting on social media accounts! Cons There aren't any cons so far that I can think of. Review Source RT Robin T. NYS RE Broker Real Estate Used the software for: 1-2 years ### "Back to you media is disappointing " January 8, 2020 3.0 Back to you media is has been subpar as a automation social media center. They do not connect with instagram or snap chat 2 social media platforms that younger buyers use. When trying to connect with them that take a minimum of 3 days to return emails. I feel this is a particle Bussiness. Pros It automatically publishes content on my professional Facebook page. It gives my Facebook page a professional and polished look. It also does it automatically so not dependent on a human to initiate the posts. Cons The contact published is not always veered to my target audience. The software does not allow me to change the contact. Often items being published are not correct. Reason for choosing Back At You It was NAR indorse. I saw competitors use Back to you media. Review Source Melissa L. Realtor Real Estate Used the software for: 2+ years ### "Great Customer Service " July 26, 2019 4.0 Pros They were able to handle my issue quickly and to my satisfaction. Cons I just had a technical problem. There wasn't anything that I didn't like. Review Source AP Amanda P. Sales Representative Real Estate Used the software for: 6-12 months ### "Really easy to use, takes the humm out of creating posts" April 27, 2020 4.0 I like the auto posting feature the most because it saves me loads of time creating and posting new listings, especially when I get really busy and don't have too much time on my hands. I like the fact that all three of my Social Media channels - Facebook, LinkedIn, and Instagram are auto fed my new listings. I think that the value for money is great, I did a lot of research and this product is way more cost effective that any of its competitors. Pros I like the auto posting feature the most because it saves me loads of time creating and posting new listings, especially when I get really busy and don't have too much time on my hands Cons Some of the articles are not really relevant to me or my clients. For instance they may publish an article on a restaurant that is no where near me, or articles that are more relevant to the US market but no relation to the Canadian market Review Source Heather N. Residential Real Estate Agent Real Estate Used the software for: Less than 6 months ### "Easy and Painless!" October 3, 2018 5.0 This is the first time I have ever invested money in promoting myself and my business on-line. The program is simple which makes it attractive for non-tech people like me. The customer care is AWESOME! Pros I am technologically challenged but this is completely user friendly! First time I have ever used a company to promote my business. Cons There isn't any negative or downside that I have experienced so far. Review Source VR Verified Reviewer REALTOR Real Estate Used the software for: 6-12 months ### "Sad " January 16, 2021 5.0 I had the silver membership, I loved this product and would recommend it for others but after asking for my discount to match the same one my broker offered I was denied. SO I canceled my silver membership and moved lower. You would think they would want my bossiness Pros engaging, Generated good traffic with paid for ads Cons not alot of traffic till higher plans no insight on customer service Review Source TC Tony C. Realtor | Mobile Mortgage Associate Real Estate Used the software for: Less than 6 months ### "Great Product" September 5, 2019 5.0 This program has saved me time on posting and gives me another tool to show my clients how i am exposing their property! Pros The software is very easy to use. I like that I am able to create ads and set them up for a specific date and time I want them to launch. When I have a question and ask the support team they have been great in getting back to me quickly. There are many opportunities to join in on webinars. I have done a few and always pick up something new. I also like how I am able to see the analytics on my posts and it is easy to understand. Cons They cover a number of the social media platforms but I would like to see them include Instagram. Review Source Lorenzo C. Project Manager & Realtor Construction Used the software for: Less than 6 months ### "GREAT Investment For Your Money!" November 12, 2019 5.0 Pros Easy to use, great customer support, worry-free set-up and implementation! Cons Could use more industries to post about...maybe in future? Review Source Michelle M. Broker Owner Real Estate Used the software for: 2+ years ### "Very satisfied client " October 17, 2018 5.0 Customer Service experience is always helpful and valuable to my business and marketing Pros Very easy to navigate and use and integrate with your listings . Cons No thoughts on this currentlybas I am very satisfied Review Source KH Kevin H. Realtor Real Estate Used the software for: 6-12 months ### "If you're not in California, AVOID!" July 3, 2018 2.0 None quite frankly Pros My thought was to have automated media so I did not have to add that to my personal schedule. Ideally was hoping program would take care of that part of marketing and lead capture. Cons Everything is geared towards west coast. Pictures aren't released any to midwest. Information they use is not reliable like Zestimates, etc. Review Source VR Verified Reviewer Director Real Estate Used the software for: Less than 6 months ### "One of the best decision for my business to buy annual package from Back at you Media " May 2, 2019 5.0 I am so happy with their services and specially the team. Starts with my initial call with rep who sold me this package is one of the best sales executive in any industry I came across with . Back end support person is very humble and supportive to walk us thru step by step to create ads ,landing pages and lead gen. Another guy who made awesome you tube videos for social media use. Overall my experience with this company is 11/10. Pros Content and landing pages and all the support team Cons None so far as all my questions are always answered. Review Source CS Chase S. REALTOR® Real Estate Used the software for: 1-2 years ### "Our rep Saves the Day" April 3, 2019 5.0 Wonderful! Pros The software is great because of the convience, the service is great because of the relationship. Our rep did an excellent job welcoming me back as a client and for that I am grateful. Cons No IG compatibility, been promising for about 1 year now. Review Source YN Yenny N. Realtor Real Estate Used the software for: Less than 6 months ### "Horrible Company and Service" January 9, 2020 1.0 Extremely negative. If I could give them a negative 10 review, I would. Pros Nothing. They are liars. Not trustworthy at all on their false promises. Cons I was told on the phone that I could test them for a month and then decide if I want to continue. I was pressured by the sales person on the phone to go ahead and sign the agreement to work with them and I trusted his word about the cancellation and went ahead and signed. After they posted multiple grammatical errors on my social media accounts and continually posted the same content over and over, which wasn't even related to my area, I told them I wanted to cancel. I was then told that I was locked in for 90 days and needed to pay for 2 more months of the overpriced service. They are liars and will hold you hostage. Review Source TS Tina S. Realtor Real Estate Used the software for: 6-12 months ### "I finally listened." November 8, 2018 5.0 Timely and encouraging. Pros I am hardly qualified to say anything about your software. I will know more after further use. Many thanks to the support staff for his kind and truthful approach to helping me restart this partnership. I am excited about exercising the little knowledge I have gained, and am most appreciative for your customer support. With his training and expertise, I look forward to receiving more qualified leads. I can take it from there. I hope we build a better economy together! Cons My ignorance of its capabilities, and the time I have wasted ignoring it. Review Source BC Betty C. REALTOR Real Estate Used the software for: Less than 6 months ### "Exceeded my expectations!" January 27, 2020 5.0 I've saved countless hours of creating social media content, have been getting more engagement and have already received a lead! The support from Back At You has been amazing! I definitely am receiving a lot of value, over and above what I expected. This has been one of the best investments I've made and I highly recommend their services. Pros I love the fact that I can preview and edit the social media posts to reflect my style. The ability to link to a home value estimator in a post that can then notify me with a potential customer's verified email address via text and/or email is of real value to my business. Cons I've found all the features to be useful and user friendly, so don't have anything for this category. Review Source DC Deneen C. Broker-Associate/Realtor Real Estate Used the software for: Less than 6 months ### "We have been very pleased and excited about all aspects of the program. " May 9, 2018 5.0 Ability to automate social media content and client engagement with minimal physical effort. Pros This software gives us the opportunity to effectively utilize social media as our dominant marketing tool. In addition, and perhaps most importantly, allow us to do what we do best...SELL REAL ESTATE Cons Need more marketing and lead conversion training/suggestions related to the software. The inability to preview and edit auto emails sent to customers regarding property values should be addressed. Review Source Amy A. REALTOR Real Estate Used the software for: Less than 6 months ### "Social Media VA" September 16, 2019 5.0 It allows me to focus on my business while I have brand awareness on social media platforms. I like having a single contact to help me maximize the tools available as well as provide me with best practices to increase engagement and leads. Pros It software is user friendly, providing turnkey content that is engaging and relevant to today's market. It allows me to customize (if I choose to do so) or leave it as is. It's like having a Social Media Virtual Assistant (VA). Cons It's only been a few months and I haven't had a chance to customize the content as much as I would like. Therefore, I do not have any negative comments as of today. Review Source VR Verified Reviewer Managing Director Real Estate Used the software for: Less than 6 months ### "Amazing" September 24, 2018 5.0 At first I was a little disappointed. Rep called me a month later and completely changed my mind and helped me finish liking up other social media platforms and with my FB Business page. THANK YOU TO REP!!!!! Pros Easy to use once rep walked through everything with me. Cons It would be nice to boost directly from Facebook. Review Source CA Chris A. Investor/Realtor Real Estate Used the software for: Less than 6 months ### "Easy to use and able to set it up on autopilot." February 7, 2018 5.0 Able to set up social media posts and have them set out on a schedule. I also find the listing ads to be set up well and have seen a good response from the boost posts. Pros Easy of use and customer service was very helpful. They spent time on the phone to answer my questions and encouraged me to call back when needed. Cons Wish they had more options for posts and content that was directed to real estate investors. Would like to publish my own unique content. Review Source GM Gerard M. Team Leader Real Estate Used the software for: Less than 6 months ### "More Bang for your Buck!" April 27, 2019 5.0 It has been nothing but easy to set up, easy to use, and if any glitches occur, help is right there by chat to take care of it. I was expecting to pay way more for all the services they offered, and was suprised and please at the value given for the low price Pros Ease of Use, The many many features it offers, creating ads, scheduling content, automatic posting, adding unique page for each listing, lead capture and so much more Cons It automatically syncs to LinkedIn, facebook and twitter. Right now they are working on getting instagram. Would be great if Instagram was already connected Review Source JM Judy M. Realtor Real Estate Used the software for: 1-2 years ### "The Best" October 11, 2018 5.0 Really great experience with Back At You. Appreciate the patience everyone has given me. Pros Love this product! Fun and easy to work on Cons nothing so far, just wish I had more time Review Source TH Tom H. Realtor Real Estate Used the software for: Less than 6 months ### "Software" January 4, 2020 5.0 The coaching to solve any problems I had on social media, and the support I have been given. Pros I like the postings to make me look like an expert on Facebook. I am very weak on social media, and I wanted to turn this into a strength. With this software, I have strength instead of a weakness. Cons Not sure about how to use all the benefits of the program. Reason for choosing Back At You Your company has more to offer Review Source MU Meral U. Realtor Used the software for: Less than 6 months ### "Great support team." February 12, 2018 4.0 Pros Easy to learn. Much of it is done for you. Tutorials are available as well as phone consultation. I learn something new each time I speak with their tech. support. Cons I would prefer a post each day. 3 times a week is not consistent based on recommendations in my industry. Review Source DC David C. Broker/ Owner Real Estate Used the software for: Less than 6 months ### "Bad Start - Better Support" February 5, 2019 3.0 My Sales person was non stop at contacting me. But after signing up I realize he never listened to me at all. Just selling. Hopefully we can get this straightened out. Pros Haven't used enough to make a good recommendation Cons The lack of initial support but support team are getting us on Track. Without this support we were going in the wrong direction. We are a small specialty market and the initial posts didn't fit what we wanted. It was this support that keeps this review as high as it is. Review Source DH Dianne H. REALTOR Real Estate Used the software for: Less than 6 months ### "Why I chose Back At You Media" August 13, 2018 5.0 I think Back At You Media will save me time and put me in front of the audience that I am trying to attract and push my logo so that it will be recognized before I am. Pros I like the simplicity of the site to change up anything all in one place. Cons Least favorite is that I waited until now. Review Source Similar Products Featured ## Related categories [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.