# SimpleChurch CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SimpleChurch CRM the right Church Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/131549/SimpleChurchCRM/reviews --- SimpleChurch CRM 4.5 (51) [View alternatives](https://www.capterra.com/p/131549/SimpleChurchCRM/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SimpleChurch CRM Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews DP Dylan P Assistant PastorReligious Institutions, 2 - 10 employeesUsed the software for: 1-2 years. “I was able to keep everything organized like that.“ October 4, 2024 SG Susan G Office AdministratorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Cannot find or review bulk emails or find out if they made it to the recipients.“ June 9, 2020 ML Melanie L AdministratorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “I like the to ability to group members together, and to be able to mass text or email quickly.“ June 15, 2020 CK Chris K Assistant PastorNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “Not able to keep certain easy-to-use schedules (like last week, Monday-Sunday, etc.)“ June 3, 2020 Srinath p system administratorInformation Services, 10,001+ employeesUsed the software for: Less than 6 months. “Overall we are having good experience with this tool and it has fulfilled our basic needs and also we are using this often“ September 22, 2021 PD Pam D Administrative/Financial SecretaryReligious Institutions, 11 - 50 employeesUsed the software for: More than 2 years. “Don't like that to print a directory people have to be in a group. “ June 2, 2020 MS Mark S PastorReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “This module was probably the single most important reason I chose to choose SimpleChurch over all the other church database programs on the market. “ June 2, 2020 Gregory H Director of OperationsReligious Institutions, 2 - 10 employeesUsed the software for: More than 2 years. “The pricing system can be confusing at times.“ June 2, 2020 ## Showing most helpful reviews Showing 1-25 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Justin H. Pastor Used the software for: 2+ years ### "Very good tool" January 19, 2018 5.0 Affordable database management - organized several needs in one place (including attendance reports, online giving statements, check-in, mass contact, etc.) Pros Simplicity in data management for churches. This software is so easy to learn and use. Access to the information and tools via web browser or phone app is also simple and convenient. Cons Their options for how to use the database are limited. From time to time, we want to run a certain type of report or create a directory, but we can't do exactly what we want. Most of the time, it is close enough to be satisfied. Review Source JC Jane C. Pastor's ASsistant Religious Institutions Used the software for: 2+ years ### "Easy to navigate / GREAT Customer Service" March 31, 2020 5.0 Smooth and as problem-free as humanly possible. Pros Right from the start - exporting data from our old system into Simple Church was made easy by the support staff. Customer Service is phenomenal! They made the set-up process a breeze and continue to give A+ customer service each time any of our staff have ever called. The program is easy to navigate and use daily. Even the phone app is great and makes life easier for our Care Pastor and team who are out in the field visiting sick members. Their address links to Google Maps which makes it a breeze to find their homes. Cons The only part I'm not 100% satisfied with are some of the reports available. Our denomination requires specific reporting and I have had to get creative in way to pull out the information that is required. Customer Service is THE BEST and they help me find ways to get what I need. However, if Simple Church discovers that other customers are having the same issues, they will make programming changes to make that report or service available in the future. Alternatives considered [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/)[One Church](https://www.capterra.com/p/149636/One-Church/)[ACS](https://www.capterra.com/p/2668/ACS/) Reason for choosing SimpleChurch CRM We checked out many other options (I can't remember all the specific names) but after talking with other churches using those other software companies, SC had the best personal reviews. Simple Church had the best ratings and after talking with a few of their churches currently using it, we chose them. So very glad we did! Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) We needed something that was more user friendly, had more versatility and would stay current with the future changes. Review Source DP Dylan P. Assistant Pastor Religious Institutions Used the software for: 1-2 years ### "SimpleChurch" October 4, 2024 3.0 Overall, the experience wasn’t great. This is why we switched to other software. I used it because someone else set it up. Pros The organization of the program was very effective. I was able to keep everything organized like that. Cons The software itself looked old and outdated. At times, it was difficult to use. Alternatives considered [SteepleMate](https://www.capterra.com/p/230740/SteepleMate/)[Subsplash](https://www.capterra.com/p/177932/Subsplash/) Reason for choosing SimpleChurch CRM I wasn’t involved in the decision making process. Review Source MS Mark S. Pastor Religious Institutions Used the software for: 2+ years ### "Most efficient CMS" June 2, 2020 5.0 Our visitation ministry was revitalized by using the interactions on prospects and church members. This module was probably the single most important reason I chose to choose SimpleChurch over all the other church database programs on the market. Pros The App is amazing! Interactions are invaluable. Attendance module is powerful. Mass contact is easy to use and effective. Giving reports are the clearest and best I have seen. We are ready to launch our child check-in in a few weeks as well as the new Ministry One App. Keep the improvements coming!!! SimpleChurch has refused to sit still and stagnate for which I am thankful. Cons Calendar modular had some great concepts for communicating events to department directors but its interface was awkward and somewhat stiff to put into actual use. I understand they are working to improve it. We are not using it at this time but look forward to seeing how it can be remodeled. Reason for choosing SimpleChurch CRM Interaction outreach reports, ease of operation, mobile app, YouTube tutorials, price point, attendance/absentee reports, mass contact features, child check-in, multi-level restrictions. These are some of the hardest-hitting home runs that SimpleChurch had to offer for our ministry. Switched from [Servant Keeper](https://www.capterra.com/p/276838/Servant-Keeper/) Unbending reports and lack of helpful response from customer service. Review Source JP Joshua P. Minister Religious Institutions Used the software for: 1-2 years ### "Lots of features for the money" March 31, 2020 5.0 Anytime we have had a problem, the support team has been quick to help us and get us moving forward. Pros When we decided to use SimpleChurchCRM, one of the leading factors for us was the integration of online giving with keeping donor records. We were combining two administrative positions into one, and the added features of SimpleChurch saved us weekly labor hours. The communication tools (text messaging especially) has been invaluable for our ministry. One thing I can truly say is that the developers are constantly working to improve the software. The cloud-based nature and user apps are incredible for working on the go. It helps our staff when we need to work remotely and allows our members to have instant access to an up-to-date directory. Cons The email writing process (for group communications) leaves room for improvement. You can’t just drop in graphics without them being on the web somewhere already and the formatting options leave a lot to be desired. Alternatives considered [Planning Center](https://www.capterra.com/p/76708/Planning-Center/)[ShelbyNext Membership](https://www.capterra.com/p/71788/ShelbyNext-Membership/) Reason for choosing SimpleChurch CRM The price and features fit our needs. Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) We wanted the seamless online giving/donor records, and cloud-based CRM for remote office purposes. Review Source DL Debra L. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "SimpleChurchCRM is Simple!" March 31, 2020 5.0 Amazingly satisfying. Pros Simple Church is just that; simple. The ease of learning the software, importing from old software, using the software....It is all clean, easy and performs exactly how we need it too. Customer support at SimpleChurch is also amazing. Whether it is a phone call, an email, or by using one of the many video tutorials, SimpleChurch is readily available to help however they can. Cons We have just begun looking at using the app feature. We are not too impressed that we cannot tweak the app to make it look like us, and hope that SimpleChurch changes those capabilities soon. Alternatives considered [Shelby Arena](https://www.capterra.com/p/175655/Arena/) Reason for choosing SimpleChurch CRM The simplicity and the ease of transferring information from one format to another. Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) Logos was not user friendly and no longer met our needs. Review Source Response from Ministry Brands April 7, 2020 Thank you for your review, Debra! We are thrilled you love our product! Are you using the Ministry One app? We are continuing to tweak functionality so you may be able to customize it more in the coming days. WE Wilhelmenia E. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "SimpleChurch Has Made Our Lives Simple" June 9, 2020 5.0 Our over all experience is a great one. SimpleChurch is really simple to use and if you have a problem, there is someone readily available to help you. Thanks SimpleChurch. Pros The best thing that I love about SimpleChurch is the ease in entering and running reports. You can absolutely get all the information you are looking for at a glance. Coming from software that was not church friendly, simple really is the name of the game. We love it. Cons The one thing I didn't like was how hard it was to upload our contribution letter for year end. We called support and they walked us through. Alternatives considered [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) Reason for choosing SimpleChurch CRM Our Administrator took a look at it and asked us to review it and what we were able to do in the trial was great. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) There was information we needed to add in on our members and there wasn't any place to put it. End of year reports were hard to run accurately. Review Source PD Pam D. Administrative/Financial Secretary Religious Institutions Used the software for: 2+ years ### "SimpleChurchCRM" June 2, 2020 4.0 Was easy to learn and not overall complicated like some programs can be. At this time we have not used the database to its full capacity. We are doing more and more with it everyday. Pros It is easy to use. Like that all employees have access to it but can also be limited to what they are able to do in it. The software we had before everyone did not have access. Also like the feature of being able to do mass text/voice call/email. Makes it easy to reach all of our members at one time. Cons Don't like that to print a directory people have to be in a group. We have people in our database that don't belong to a group and they get left out. Reason for choosing SimpleChurch CRM Felt the functionality, ease and cost was good for us. Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) Wanted a system that was more accessable to all employees and felt like a web based program was better. Review Source JD Josh D. Pastor Religious Institutions Used the software for: 2+ years ### "Great Resource for Churches" March 31, 2020 5.0 As I stated above, simplicity and the ability to accomplish many ministry tasks on one platform are great advantages for us. Pros The overall platform is very user friendly. Compared to our previous software, SimpleChurchCRM is really easy for our office staff to use. Also, they continue to integrate various features which makes it a comprehensive tool for our church that allows for data management, online giving, text/email communication, check-in, and more. Cons We've ran into a few issues with our kids' check-in, but those were mostly in the beginning. Support has improved since we first began using the software two years ago, and we really like the features that continue to emerge. Reason for choosing SimpleChurch CRM Simplicity of use and cost Switched from [FellowshipOne](https://www.capterra.com/p/230779/Fellowship-One/) Fellowship One was not user friendly for us and was more expensive. Review Source VR Verified Reviewer Church Admin Religious Institutions Used the software for: Less than 6 months ### "Love SimpleChurch ! " July 31, 2020 5.0 Simple Church has so much to offering besides a platform to track giving and members. We have an app that was easy to set up and can sent messages to our members as well. We are glad we made the switch. It has a great price as well. Pros This product has what it is seems like endless features. I can track giving, account for visitors and members. It easy to use. The simple church team offers tons of help and videos to get you started. Cons Least favorite is that there are so many mini platforms link through it. There is a one stop shop. All can be linked together you have to learn how to use all of them. Alternatives considered [Elvanto](https://www.capterra.com/p/125780/Elvanto/) Reason for choosing SimpleChurch CRM prices and features Switched from [ChurchTrac](https://www.capterra.com/p/125787/ChurchTrac/) The features we need were on simple church and it came with an app! Review Source LW Laurie W. Membership Team Co-chair Religious Institutions Used the software for: 2+ years ### "User Friendly, Great Support" June 11, 2020 5.0 Pros Easy to navigate and customize. Responsive help when needed. We are a small church of about 100 members. Most work is accomplished by volunteers and a software that's intuitive for users is important. Help section is content rich. Cons Product is so easy to use. Wish did not have to identify one of a two-part household as "primary" Switched from [ParishSOFT](https://www.capterra.com/p/12500/ParishSOFT-Church-Management/) Software was no longer supported. Review Source JG Jennifer G. Landlord Religious Institutions Used the software for: 1-2 years ### "Software for a Happy Church Secretary" November 16, 2017 5.0 Pros The ease of use of SimpleChurch has been so amazing for me. The mobile app allows me to even keep up with my work and events from anywhere. I can easily group our members on a number of characteristics to make contacting certain groups easier. The software's reporting system is excellent too, providing regular attendance reports and reports of members to whom we need to reach out for whatever reason. Review Source KH Karen H. Director of Small Groups Religious Institutions Used the software for: 2+ years ### "Works for our purposes" June 8, 2020 5.0 Our goal was for multiple people to be able to record their own small group attendance in a way that the admin could easily monitor. This works perfectly! Pros It’s easy for our multiple small groups to use. Cons Sometimes new users struggle to get logged in but once they figure it out, it runs smoothly. Review Source LW Lesa W. Kafe director Religious Institutions Used the software for: 2+ years ### "Love this program " July 29, 2019 5.0 Great software. I have had a good experience with this program. Pros This program is easy to get around in. Very user friendly!! I like the features that it has. I do attendance each week for a certain age group in my church. Cons I haven't seen anything I don't like about this program Review Source DC Dedric C. Senior Pastor Religious Institutions Used the software for: 6-12 months ### "Good product " June 11, 2020 4.0 Pros I like the ease of entering data and searching for that data. Cons The interface can be somewhat confusing at times. Review Source AL Andy L. Pastor Used the software for: ### "Tremendous Asset to the Ministry" April 14, 2015 5.0 People don't inhibit the ministry- they are the ministry. As pastors and leaders of churches, our task is to connect and shepherd people to Jesus. In order to perform our charge, we must know people and have a means to quickly and efficiently get in touch with people. Simple Church CRM has become this for us. We can track the information of our members, attenders, and visitors in an extremely easy format. Communication is such a vital part of ministry and this service allows us to communicate with individuals, teams, or groups of people in a matter of seconds- even through a smartphone. I believe every ministry, in our expression of the church uses Simple Church on some level: Children's Ministry (check-in), Community Groups (attendance), Finance Team (tracking giving), and our Elders (contacting and reporting). It really has been beneficial for us and to the work of making disciples. Review Source NC Nate C. Used the software for: ### "Manageable " April 20, 2017 4.0 I've been needing a product to help with the needs of the church. This product is worth the price and features. When comparing to other softwares it was a top choice. Review Source DB Deborah B. Administrator Religious Institutions Used the software for: 6-12 months ### "Review requested by SimpleChurchCRM 4/2020" April 6, 2020 4.0 I honestly don't see any massive changes or business issues solved. It is asking for essentially the same information as with our former software, but more can be entered. Pros It is pretty easy to use. It is much like our former software but more up to date in terms of technology. Creating a directory is much nicer than our former software, once I can determine how I want it listed. Statements are quite simple to create, again in comparison to the former system. There are several options we don't use based on the size of the church, but what we do use is user friendly. Cons 1\. Having to reenter the person's name when doing the contribution breakdown each week. If they have say 4 different funds they contribute to, I need to make sure I have the correct name and the correct fund. We are a small church so this isn't a massive problem, more of an irritant. 2. The "More" button on the contribution side in order to add comments. It flashes on and off when you are trying to click on it. You think you have it for the one person and it has moved down to an empty spot. It gets in the way when trying to enter the dollar amount and opens up the comments section. Thought: create a "more" button, click on that and it opens up the comments spot instead of "chasing" the "more" button as it currently is. 3. Statements, directories, are more masculine oriented. Can't print up Mr and Mrs Jones on statements for example, it is one or the other. Review Source JD Joy D. Finance Secretary Religious Institutions Used the software for: 2+ years ### "Better than Nothing" April 26, 2020 3.0 For the most part it is a good software. It will work for now. Pros (1) Having member information at our fingertips. (2) Combined Giving Portal that automatically populates with our members giving records. (3) Attendance records (when they work) Cons (1) Many times devices can't access member information. Random members will populate but not the ones we are searching for. (2) Different devices reflect different data (example: I show attendance 100 and the person standing next to me shows on 82). And yes, each of us have logged out and logged back in... nothing changes except sometimes it is worse after logging back in. (3) The Giving portal is not user friendly for the \*business side. It is a waste of time and troublesome to contact each giver when they select OTHER as a giving category. All because SC will not allow there to be a fill in the blank feature when selecting OTHER. (4) Not to mention the lack of communication on the Giving Portal reports. If SC is going to take back money, it should be reflected on a report. Instead I have to submit a Support Ticket to find out why the reports don't balance with the money actually deposited. That is basic reporting-show everything. (5) Many times reports are missing. We can't close out the month on the finance side because we don't know where to apply the monies given. Review Source JB Judy B. Executive Administrator Religious Institutions Used the software for: 2+ years ### "Disappointed" July 11, 2019 4.0 I always get quick responses from the on-line support people but they often can't help, tell me that I can't do what I want to do with the software or don't seem to understand the problem. They are nice but I have been unsuccessful is solving my most pressing problems. Pros This software took over for a program we used for many years but was no longer supported by Microsoft. Our files were transferred over, almost seamlessly. The software was not difficult to learn and was pretty easy to use for most of our daily needs. Cons The data base problem that someone else mentioned, has proven to be problematic. Our biggest problem though, is in using the on-line directory function of the software. Changes made by the administrator do not automatically update on users' apps unless they reload the entire app itself. This is very frustrating for staff and parishioners alike. The Pledge function is also awkward to use and keep updated. Review Source RS Robert S. Director of Music and Technology Religious Institutions Used the software for: 2+ years ### "All in One Place" April 6, 2020 5.0 The SimpleChurch software is easy to use as a staff member. It took just minutes to set up our musical groups and then send communications through the software. Our members like the security of the system that requires an invite from the Administrator and the confidence it brings that only those in our church can see their information. I like that I can take photos of them and put it in their file. That way, when someone hears a name and asks "Now who is that?" they can look up the name and see their face. I believe it was a great decision to start utilizing this tool at our church. Pros I find I'm always using the app when going to visit members. The addresses found in the SimpleChurch app link directly to my phone's mapping software and I'm just a couple clicks away from having an active route to their house. Additionally, I can't tell you how many times a member has asked for the email or phone number of someone and, by using the app, I was able to give it to them quickly. Cons I have to say I am unaware of any shortcomings or suggestions for improvement for SimpleChurch. I am a staff member who uses this tool but not the Administrator who oversees the daily operation of it. She might possibly have some suggestions, but from my experience of using it, I have been well pleased! Review Source Response from Ministry Brands April 7, 2020 Thank you for your review, Robert! We are thrilled you love our product! Gregory H. Director of Operations Religious Institutions Used the software for: 2+ years ### "Just My Thoughts" June 2, 2020 5.0 Pros What I enjoy most about SimpleChurchCRM is how well it integrates our online giving and our database. I find the ability to produce reports on giving, attendance very helpful. Furthermore, I like the ability to mass communicate (text, email) and the ability for members to update their information. Cons Sometimes the latest updates take a while to reach our system. The pricing system can be confusing at times. Review Source SG Susan G. Office Administrator Non-Profit Organization Management Used the software for: 2+ years ### "review of SimpleChurch CRM" June 9, 2020 5.0 I find it quite easy to use. Pros I can quickly get addresses or other information. ease of background checks. Cons I do not like having to download every report. Sometimes I just want to view and/or print the information without having to save it first. when contributions are entered, I would also like the giving summary to be a separate page. It would also be convenient if the report could be emailed from the program. Cannot find or review bulk emails or find out if they made it to the recipients. Switched from [Logos II](https://www.capterra.com/p/2676/Logos-II-Church-Management/) More features, able to synchronize online giving and calendar features. Review Source AE Amber E. Administrative Assistant Religious Institutions Used the software for: 2+ years ### "Amazing, Innovative Software!" May 4, 2020 5.0 Pros I find the SimpleChurch CRM software to be incredibly user-friendly! I love that ALL of the member information is at my fingertips and is easy to update. Our shepherding team uses the Interactions feature regularly to make sure they are all on the same page as far as contacting people, visiting, communicating, etc. Cons The only thing that we'd like to see change is that when an interaction takes place with more than one person, we'd like to be able to "tag" the spouse/child in an interaction that we've logged with a particular individual so that the interaction shows up on both people's interaction logs. It's very common for our team to visit a couple at their home. Currently, we'd have to duplicate the interaction for it to show up on both individuals' logs. Review Source VR Verified Reviewer Associate Pastor Religious Institutions Used the software for: 1-2 years ### "A great starting system, but low ceiling" January 18, 2019 4.0 Overall it was a good first software for us. Unfortunately we weren't able to make it work. There customer support was very kind, but always gave me the same answer of "we will have to send that to our design team" and I would never hear back. After 6 months of doing that I had to start looking into a different software for our church. I really liked the simple design and would highly recommend it to people who are just getting started in the church management software. Pros Child check-in was a breeze. Pastoral care was very good. Very easy interface and simple design. Quick and easy to learn. Users loved it! Cons Too low of a ceiling. For a church that is just looking to get started this is a great software, but they were too slow with a lot of their major updates for us to continue. Administrators felt hamstrung with the way that the system ran. The things that they do they do really well, but not practical for larger churches that are looking for a more fully functional system. Review Source Similar Products Featured